Unit 9. The post office

Unit 9. The post office tài liệu, giáo án, bài giảng , luận văn, luận án, đồ án, bài tập lớn về tất cả các lĩnh vực kinh...

Welcome to Part B : Speaking ORAL TEST Rearrange the clues to complete the letter below Perhaps due to their stressing work , sometimes they seem a bit cold and not very helpful The last point I would like to comment on is the attitude of some of your staff Secondly , although the parking area is large , it has no security guards and I sometimes fell insecure leaving my motorbike there Firstly , the lobby inside the post office is too cramped and the seats are not enough Furthermore , I think it would be much better if the post office is open until 11:00 p.m so that customers can have more access to your services We customers often have to stand while waiting for our transactions , causing an unpleasant scene of disorder 17 Beeston Road Nottingham 16th may , 2008 Dear Sir , I am writing to give some comments on your port office’s services Firstly , the lobby inside the post office is too cramped and the seats are notoften enough to stand while waiting for our We customers have transactions , causing an unpleasant scene of disorder Secondly , although the parking area is large , it has no securit guards and I sometimes fell insecure leaving my motorbike there Furthermore , I think it would be much better if the post office is open until 11:00 The last point I would like to commen _ on is the attitude of some of your staff , who , perhaps due to _ their stressing work , sometimes they seem a bit cold and not very helpful I know that what you and your staff have done so far for the development of the post office is encoyraging and this letter is written in the hope that your post office will be made a better place Yours faithfully , Unit Quiz : MATCH A & B (2’) equip Deliver Speedy Notify Bother Original Transmit a b c d e f g Take goods , letters Spend time Provide Send an electronic signal Happening or done quickly Inform Existing at the beginning c ; a ; e ; f ; b ; g ; d Act out the dialogue and answer what service is the customer using in the dialogue ? ( What p.103 ) Express money are transfer Mail and parcel the service servic Phone calls and Press faxes distribution es of the A.Good morning Can I help you ? B Yes I want to have a telephone line Work in installed at home pair A.OK Where you live ? B.I live at 110 NTMK St When can you install it ? conversation Make A One weeksuggestions after your registration from B Can you come on Friday ? (p.104) A.Yes Do you have a telephone yet ? B.Yeah I have one already How much is the installation fee and monthly fee ? Complete Complete the the dialogue dialogue for for the the situation: situation: Your Your best best friend’s friend’s birthday birthday is is th on on 5th January January You You want want to to use use the the Flower Flower Telegram Telegram Service Service provided provided by by the the post post office office to to send send her her greeting greeting card card and and aa bunch bunch of of red red roses roses on on her her birthday birthday Clerk : (1) _ Good What can I for you ? afternoon Greeting card You : Yes , I would like to send a (2) _ on birthda flowers _ and some (3) to my friend (4) her (5) _ Flower yTelegram Service is C : Right You can use our (6) _ _ It’s Jan fast, and 5th very convenient When (7) your friend’s birthday ? To send Y : It’s (8) _ bunch Pleas red C : What kind of flowers would you like(9) e card _ ? delivered Jan , 5th Y Roses A (10) _of (11) _roses morning (12) Fill in C : Would you like the (13) and the flowers to be (14) _ onaddress (15) or a day before ? Arrange the following suggestions into a dialogue for newspaper subscription Customer : for a year , please (1) Customer : At home I live at 110 NTMK Street (2) Clerk : Where would you like to get the newspaper ? (3) Clerk : Good afternoon Can I help you ? (4) Customer : Oh Can I get the newspaper every morning before o’clock ? (5) Clerk : yes , how long would you like to subscribe to it ? (6) Clerk : Before ? Well it might be a little bit too early How about before 7? (7) Customer : I’d like to subscribe to Tuoi Tre daily newspaper (8) Customer : OK That’s fine Thank you (9) Clerk Good afternoon Can I help you ? Customer : I’d like to subscribe to Tuoi Tre daily newspaper Clerk : yes , how long would you like to subscribe to it ? Customer : for a year , please Clerk : Where would you like to get the newspaper ? Customer : At home I live at 110 NTMK Street Clerk : Ok 110 NTMK St Customer : Oh Can I get the newspaper every morning before o’clock ? Clerk : Before ? Well it might be a little bit too early How about before 7? Complete the following dialogue A : What can I for you ? B : I would like to subscribe to Hoa Hoc Tro weekly magazine How long would you like to subscribe to the A : magazine ? B: A: B: A: B: A: For aWhere year would you like to get the magazine ? I would like to get the magazine at home What’ s your address ? I liveCould at 102 Tran Dao Street you fillHung in this form _ , please ? B : Of course Oh , could I borrow your pen , please ? Practice the dialogues you have learned today and prepare listening skill  ... January January You You want want to to use use the the Flower Flower Telegram Telegram Service Service provided provided by by the the post post office office to to send send her her greeting greeting... although the parking area is large , it has no security guards and I sometimes fell insecure leaving my motorbike there Firstly , the lobby inside the post office is too cramped and the seats... Dear Sir , I am writing to give some comments on your port office s services Firstly , the lobby inside the post office is too cramped and the seats are notoften enough to stand while waiting for