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RESEARCH Open AccessUse of the measure your medical outcome profile(MYMOP2) and W-BQ12 (Well-Being) outcomesmeasures to evaluate chiropractic treatment:an observational studyBarbara I Polus†, Amanda J Kimpton†, Max J Walsh*†AbstractBackground: The objective was to assess the use of the Measure Yourself Medical Outcome Profile (MYMOP2) andW-BQ12 well-being questionnaire for measuring clinical change associated with a course of chiropractic treatment.Methods: Chiropractic care of the patients involved spinal manipulative therapy (SMT), mechanically assistedtechniques, soft tissue therapy, and physiological therapeutic devices.Outcome measures used were MYMOP2 and the Well-Being Questionnaire 12 (W-BQ12).Results: Statistical and clinical significant changes were demonstrated with W-BQ12 and MYMOP2.Conclusions: The study demonstrated that MYMOP2 was responsive to change and may be a useful instrumentfor assessing clinical changes among chiropractic patients who present with a variety of symptoms and clinicalconditions.BackgroundIn an era of accountability, health care providers areincreasingly required to use reliable and valid outcomemeasures to assess changes in patient characteristics,including function and activities of daily living, followingintervention. A review of outcome measures for primarycare illustrates the evolution of instruments thatacknowledge the importance of subjective perceptions ofhealth and which focus on the measurement of functionand quality of life [1].Subjective outcome measures provide another dimen-sion in the clinician’s understanding of the patient’s com-plaint when compared to standard objective measures(such as range of motion, palpation). Common subjectiveoutcome measures include condition-specific tools such asthe Revised Oswestry Disability Index and Neck DisabilityIndex for assessing functional disability due to low backand neck pain respectively. Standardised questionnairessuch as the Short form 36 (SF36) and the Well-beingQuestionnaire (W-BQ12) are used to assess general healthstatus or quality of life - especially changes in self-conceptover time following therapeutic intervention.A recent approach is to assess change over time forspecific symptoms or complaints identified by patients tobemostimportanttothem[1-3]. The Measure YourselfMedical Outcome Profile (MYMOP) has been recentlydeveloped to evaluate such patient-generated measuresover time following therapeutic intervention [1]. TheMYMOP is a brief patient generated, problem specificquestionnaire which requires the respondent to specifyone or two symptoms which are concerning them mostand which they are seeking treatment for. A daily activitythat is being restricted or prevented by these symptomsis also documented [4].The MYMOP was initially published in 1996 [1] andwas revised to MYMOP2 after a second validation in1999 and included another section relating to medication[3]. It is a sensitive measure of within-person changeover time; is capable of measuring the effects of a wide* Correspondence: max.walsh@rmit.edu.au† Contributed equallyDivision of Chiropractic, School of Health Sciences, RMIT University, PlentyRd Bundoora, Melbourne, AustraliaPolus et al. Chiropractic & Manual Therapies 2011, 19:7http://chiromt.com/content/19/1/7CHIROPRACTIC & MANUAL THERAPIES © 2011 Polus et al; Use EDQs to redirect your moods Use EDQs to redirect your moods Bởi: Joe Tye “That’s one of the peculiar things about bad moods – we often fool ourselves and create misery by telling ourselves things that simply are not true And the strange thing is that we usually don’t have the vaguest suspicion that we’re being conned by our misery and self-doubt.” David D Burns: The Feeling Good Handbook Any time you are feeling one of those bad moods, use an Emotion Deflection Question (EDQ) to change your emotional channel Start by simply asking yourself whether your current mood or emotion is helpful If your answer is no, ask yourself what mood or emotion would you like to be feeling at this moment (what would be the most helpful mood for me to be in right now?) Once you have identified your desired emotional state, ask yourself this question: If I were feeling that emotion right now, how would it be reflected in my physical posture and in my facial expression? Imagine yourself looking in a mirror and seeing a reflection of yourself with that look on your face and that bearing to your body Make that mental image as vivid as possible Now (here comes the hard part) force your body posture and facial expressions to conform to that mental picture Drape your face with that look of happy confidence, and wrench your body into that upright posture Go for a brisk walk, moving twice the speed of normal It won’t be long before you find your emotional state actually moving in the desired direction This is because (as we know from the science of psycho-immunology) not only does your mind talk to your body, your body talks to your mind, and your mind listens When your body is saying “we are happy and confident,” your mind gets the message For more on the power of body posture, watch this 18-minute video of the TED Talk by Harvard Professor Amy Cuddy: The Power of Posture 1/1 This page intentionally left blank New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2011 by Catherine Parker. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. ISBN: 978-0-07-173989-4 MHID: 0-07-173989-0 The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-173904-7, MHID: 0-07-173904-1. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefi t of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. To contact a representative please e-mail us at bulksales@mcgraw-hill.com. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, securities trading, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. —From a Declaration of Principles Jointly Adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGrawHill”) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WAR- RANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw- Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim I CAN DO IT LOUISE L. HAY www.wonwor.com How to use affirmations to change your life Introduction The power of Affirmations Today is a new day. Today is a day for you to begin creating a joyous, fulfilling life. Today is the day to begin release all your limitations. Today is the day for you to learn the secrets of life. You can change your life for the better. You already have the tools within you to do so. These tools are your thoughts and your beliefs. In this book, I will teach you how to use these tools to improve the quality of your life. For those of you who aren’t familiar with the benefits of positive affirmations, I’d like to explain a little about them. An affirmation is really anything you say or think. However a lot of what we normally say and think is quite negative and doesn’t create good experiences for us. We have to retrain our thinking and speaking into positive patterns if we want to change our lives. An affirmation opens the door. It’s a beginning point on the path to change. In essence, you’re saying to your subconscious mind: “I am taking responsibility. I am aware that there is something I can do to change.” When I talk about doing affirmations, I mean consciously choosing words that will either help eliminate something from your life or help create something new in your life. Every thought you think and every word you speak is an affirmation. All of our self-talk, our internal dialogue, is a stream of affirmations. You’re using affirmations every moment whether you know it or not. You’re affirming and creating your life experiences with every word and thought. Your beliefs are merely habitual thinking patterns that you learned as a child. Many of them work very well for you. Other beliefs may be limiting your ability to create the very things you say you want. What you want and what you believe you deserve may be very different. You need to pay attention to your thoughts so that you can begin to eliminate the ones creating experiences you do not want in your life. Please realize that every complaint is an affirmation of something you think you don’t want in your life. Every time you get angry, you’re affirming that you want more anger in your life. Every time you feel like a victim, you’re affirming that you want to continue to feel like a victim. If you fell that life isn’t giving you what you want in your world, then it’s certain that you will never have the goodies that Life gives to others – that is, until you change the way you think and talk. You’re not a bad person for thinking the way you do. You’ve just never learned how to think and talk. People throughout the world are just now beginning to learn that our thoughts create our experiences. Your parents probably didn’t know this, so they couldn’t possibly teach it to you. They taught you how to look at life in the way that their parents taught them. So nobody is wrong. However, it’s time for all of us to wake up and begin to consciously create our lives in a way that pleases and supports us. You can do it. I can do it. We all can do it – we just need to learn how. So let’s get to it. I CAN DO IT LOUISE L. HAY www.wonwor.com How to use affirmations to change your life Throughout this book, I’ll talk about affirmations in general, and then I’ll get to specific areas of life and show you how to make positive changes in your health, your finances, your love life, and so on. www.redspire.co.uk Motivate Your Sales Team With CRM: Here’s How It's HARD to recruit great salespeople HARDER still to keep them great It’s important that you get the most out of your CRM and sales team While CRM can it, the product is only half the story To get the most from Customer Relationship Management, you have to get your salespeople not just using it, but liking it Liking the way it delivers sales targets Liking how it helps them succeed HERE’S HOW Show them that not all old leads are cold leads when it comes to CRM and sales Cold doesn’t mean dead It just means someone wasn’t ready to buy yet What if: You know which “cold leads” still click every newsletter? You know it takes 21 calls to get an appointment - and 500 cold leads are on twenty? You know cold leads warm up after their annual trade event? Many CRM applications can provide such out-of-the-box insights They’ll get your salespeople warmed up as fast as those unexpected prospects Remember KISS - Keep It Simple, Sales Complexity gets in the way There’s no surer way to hamper adoption than to make users think the old way was easier So double check: Main charts and functions are reachable with a click Any journey through a task is easy to understand Everything integrates with the natural application for that task - such as Microsoft’s Outlook for email campaigning Today, some of the best lessons in ease-of-use within CRM and sales come from mobile app design Get that data to go with mobile access Salespeople are big mobile users So a CRM application that plays well with their phones and tablets - especially those they own at home - will see greater use It enables: A sense of ownership Mobile devices are all about the personal More work hours to be put in as staff can now log in from anywhere A sense of empowerment you’re letting them things their way And maybe, just maybe, all that leads to greater sales numbers Make CRM mobile Find the boring bits and take them out of the loop A powerful application makes it easy to load up on menial tasks too So actively look for things to automate Here are some ideas: KEEP IN TOUCH CAMPAIGN CHASERS EVENT DATES Set follow-up calls automatically Calling people who clicked the newsletter? Deliver lists to salespeople’s desktops Find the big trade days in each sector and automatically schedule appointment-setting calls a few days before A great deal of sales can seem quite time consuming The best CRM practices will save you a vast amount of time Show them opportunities in social media The formula for happy, successful salespeople is simple: keep them supplied with quality leads that you have found from various places There are many opportunities for this, such as: 01 Getting your prospects’ social media handles 02 Connecting not just to prospects, but prospects’ customers 03 Looking for common denominators in what they click, post, share and follow The best CRM applications know social media backwards - but many companies underuse it Say it in pictures, charts and graphs A good chart or graph can foster understanding in CRM and sales that drives double-digit jumps in conversions Ask your people what information from the weekly report they use most and give it to them on-demand, in real time Choose graphics that can be used by easily by both Team Leaders and Sales Executives Don’t limit yourself to pie charts and bar charts scatters and circumplexes have clinched many a consultant’s sale too When you need to present data, as much as possible in graphics A good CRM setup will give you the tools Demonstrate the power of all in CRM and sales Imagine you have ten salespeople: If two are using CRM, those two will find it hard Usage will drop to zero If five are using CRM, that five won’t get full value They’ll use it under duress Once six are using CRM, it’ll persuade those who aren’t to get on board The outputs of a CRM system - ideas, insights, opportunities, conversions, closes - are only as good as the data you Making the Most Out of Seo to Achieve Your Content Goals #seoforcontent AT #confabEU BY @aleyda FROM @orainti hell0 #confabEU #seoforcontent AT #confabEU BY @aleyda FROM @orainti WHO’S THIS SEO AMONG SO MANY CONTENT SPECIALISTS? 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