Resource allocation in the university of labor and social affairs (ULSA)

RESOURCE ALLOCATION IN THE UNIVERSITY OF LABOR AND SOCIAL AFFAIRS (ULSA) _ A DISSERTATION Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam _ In Partial Fulfillment of the Requirements for the Degree Doctor of Business Administration _ By DO THI THANH HOA (EMILY) December 2013 i APPROVAL SHEET The Dissertation of DO THI THANH HOA entitled RESOURCE ALLOCATION IN THE UNIVERSITY OF LABOR AND SOCIAL AFFAIRS (ULSA) Submitted in Partial Fulfilment of the Requirements for the Degree DOCTOR OF BUSINESS ADMINISTRATION A program offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Vietnam has been approved by Oral Examination Committee WALBERTO A MACARAAN, EdD Expert CONRADO L ABRAHAM, PhD Expert MELCHOR MELO O PLACINO, PhD Expert EDWIN P BERNAL, DBA External Panel CECILIA N GASCON, PhD Chairman Endorsed by: Recommended by: JOANNA PAULA A ELLAGA, DBA Adviser APOLONIA A ESPINOSA, PhD Dean Accepted in Partial Fulfilment of the Requirements for the Degree Doctor of Business Administration _ Date WALBERTO A MACARAAN, EdD Vice President for Academic Affairs ii CERTIFICATE OF ORIGINALITY iii ACKNOWLEDGMENT The researcher would like to express her sincere gratitude to Dr Joanna Paula A Ellaga who has instructed her dedicatedly to complete this Dissertation She also would like to thank the lecturers of Southern Luzon State University,, Thai Nguyen University, faculty and staff of the University of Labor and Social Affairs for helping the researcher during the survey of resource allocation of the University of Labor and Social Affairs Thanks to the researcher’s family and all of her beloved friends who have shared, encouraged and supported her so much during the entire DBA program to make this study feasible Do ThiThanhHoa (Emily) iv TABLE OF CONTENTS PAGE TITLE PAGE ……………………………………………………………… i APPROVAL SHEET ……………………………………………………… ii CERTIFICATE OF ORIGINALITY ……………………………………… iii ACKNOWLEDGEMENT ………………………………………………… iv TABLE OF CONTENTS ………………………………………………… v LIST OF TABLES ………………………………………………………… vii LIST OF FIGURES ……………………………………………………… ix LIST OF APPENDICES ………………………………………………… x ABSTRACT ………………………………………………………………… xi CHAPTER I II III INTRODUCTION …………………………………………… Background of the Study ………………………………… Objectives of the Study …………………………………… Hypotheses of the Study …………………………… …… Significance of the Study ………………………………… Scope and Limitation of the Study ……………… ……… 10 Definition of Terms ………………………………………… 12 REVIEW OF LITERATURE ……………………………… 15 Theoretical Framework ………………………………….… 52 Conceptual Framework ………………………………….… 61 METHODOLOGY ………………………………………… 63 Locale of the Study ………………………………………… 63 Research Design …………………………………………… 63 Subject of the Study ……………………………………… 63 Determination of Sample Size …………………………… 64 Sampling Design and Techniques ……………………… 64 Research Instrument …………………………….………… 65 Data Gathering Procedure ………………………………… 67 v IV V Statistical Treatment ……………………… …….…… 67 RESULTS AND DISCUSSIONS ………………………… 70 Profile of the Respondent ………………………………… 70 Assessment on the Effect of Resource Allocation ……… 75 Proposed Resource Allocation Model for ULSA ……… 83 Hyphothesis Testing ……………………………………… 91 SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 97 Summaryof Findings ……………………………………… 97 Conclusions ………………………………………………… 100 Recommendations ………………………………………… 103 REFERENCES ……………………… ………………………………… 109 APPENDICES …………………………………………………………… 112 CURRICULUM VITAE …………………………………………………… 120 vi LIST OF TABLES TABLE PAGE Resources Allocation in ULSA from 2008 to 2012 2 Five-PointLikert’s Scale 66 Frequency and Percentage Distribution of Respondents as to Gender 70 Frequency and Percentage Distribution of Respondents as to Age 71 Frequency and Percentage Distribution of Respondents as to EducationalLevel 72 Frequency and Percentage Distribution of Respondents as to Monthly Average Income of the Respondents 72 Frequency and Percentage Distribution of Respondents as to Experience of the Respondents 73 Frequency and Percentage Distribution of the Respondents in Effect of Labor Resource Allocation as to Salary 75 Average Value of the Responses on the Effects of Labor Resource Allocation in Terms of Salary 76 Frequency and Percentage Distribution of the Respondents in Effect of Labor Resources Allocation as to Professional Development and Teaching Quality 77 Frequency and Percentage Distribution of the Respondents in Effect of Labor Resource Allocation as to Career Development 78 Frequency and Percentage Distribution of the Respondents in Effect of Resource Allocation for Equipment and Infrastructure 79 Average Value of the Responses on the Effects of Labor Resource Allocation in Terms of Equipments and Infrastructures 80 Frequency and Percentage Distribution of Respondents in Effect of Resource Allocation for the Program 81 10 11 12 13 14 vii TABLE 15 PAGE Average Value of the Responses on the Effects of Labor Allocation in Terms of Course Program 81 Frequency and Percentage Distribution of the Respondents in Effect of Resource Allocation for ServicesProvision 82 Average Value of the Responses on the Effects of Labor Allocation in Terms of Service Provision 83 Frequency and Percentage Distribution of the Respondents in Resource Allocation 84 Average Value of the Responses on the Effects of Labor Allocation as to General Evaluation 85 20 Cronbach Alpha Coefficient 87 21 F-test and Significance Test 88 22 The Regression Models 89 23 Gamma’s Value and Level of Significance of Hypothesis 92 24 Gamma’s Value and Level of Significance of Hypothesis 93 25 Gamma’s Value and Level of Significance of Hypothesis 94 26 Gamma’s Value and Level of Significance of Hypothesis 96 27 Optimal Rate of Items in Resource Allocation 104 16 17 18 19 viii LIST OF FIGURES FIGURE PAGE Limitation of the Study 12 Model Balanced Scorecard 44 Diagram of the Balanced Scorecard 58 Research Paradigm 62 Percent of Position of Samples 74 ix LIST OF APPENDICES APPENDIX PAGE A Request Letter to Conduct the Survey(To Respondents) B Survey Questionnaire(For Teacher and Managerial Staff) C Cronbach Alpha of Factors of Resource Allocation ` ABSTRACT x 113 114 117 108 On this basis, ULSA can plan appropriate allocations based on existing financial resources consistent with the actual situation of ULSA and effective strategies to improve the quality of training 109 REFERENCES Chi Ngo The&Thieu, Nguyen Manh (2009) Professional Knowledge ofAccounting and Auditing in Schools and Training Institutions, 1st edition.Vietnam: Finance Publisher Chu Van Cap (2012) Education and training with human resource development in Vietnam Journal of development and integration, Vol 6(16) Sept & Oct, 2012 Do Dien (2010) Necessary renovations to develop Vietnamese higher education.The summary record of conference "Solutions for enhancing the efficiency higher education management in Vietnam Document "Self-Assessment Training Colleges".Department of Testing and Quality Control of Education (2008) F N Anijaobi-Idem, I U Berezi, B A Akuegwu (2012) Research Culture and Effective University Management in South-South Zone of Nigeria.Journal of Education and Practice, Vol 3, No.9, 2012 Giti Ashraf (2012) A Review on the Models of OrganizationalEffectiveness: A Look at Cameron's Model in Higher Education International Education Studies, Vol 5, No 2; April 2012 Hauptman, Arthur M (2006) Higher Education Finance: Trends and Issues Springer Netherlands: International Handbook of Higher Education Volume 18 Hieu Nguyen (2012) Focus Resources to Improve the Quality of Education.http://gdtd.vn/channel/3005/201212/Tap-trung-moi-nguonluc-de-nang-cao-chat-luong-giao-duc-1965617/ Retrieved Dec 15, 2012 Lap Phuong (2013) Strengthen the Conditions to Ensure the Quality of Higher Education 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International Journal of Educational Management, Vol 11, No 6, 1997, pp 286-292 MzwaneleMfunwa (2005) Assessing Public Financial Management and Accountability in the Context of Budget Transparency in Africa Economic Commission for Africa, Sept.19 &20, 2005 Ngo ThiThanhQuy (2010) Improve Efficiency of Education University Management of Vietnam through the Perspective of University teachers.The Summary Record of Conference " Solutions for Enhancing the Efficiency Higher Education Management in Vietnam”, Oct, 2010 Nguyen Kim Hong (2010) Improve Quality of University Lecturers Team Premises to Resolve Problems of Higher Education Quality in Vietnam The Summary Record of Conference " Solutions for Enhancing the Efficiencyof Higher Education Management in Vietnam”, Oct, 2010 Parameter, David (2009) KPI – Indexes Measuring Efficiency, 1stedition Vietnam: Ho Chi Minh General Publisher PattrawadeeMakmee, SiridejSujiva and SirichaiKanjanawasee 2009.Development of a Model of Organizational Effectiveness Evaluation for Faculties of Education.Higher Education Journal, Vol No Pham Phu (2005) Seven Financial Policies for Higher Education.http://vietbao.vn/Giao-duc/7-chinh-sach-tai-chinh-cho-giaoduc-dai-hoc/40091288/202/ Retrieved July 30, 2005 Pham Thi Minh Hanh (2010) Higher Education Management in Comparison : Perspectives and Some Experiences in Vietnam The Summary Record of Conference " Solutions for Enhancing the Efficiency of Higher Education Management in Vietnam”, p.173-179 Resolution No 05- NQ/BCSĐ January 06, 2010 Resolution of the Committee of Communist Party of Ministry of Education and Training in Innovation Management of Higher Education Period 2010 – 2012 Siciliano, Gene (2008) Finance for Non-Financial Managers, 1st edition Vietnam: Labor and Social Publisher 111 T Ekindayo* and I.A.Ajayi (2009 Towards Effective Management of University Education in Nigeria International NGO Journal Vol (8), pp 342-347 ThanhBinh (2012) Prevent Violations of Financial Management in Schools http://dantri.com.vn/c673/s701-581638/ngan-chan-sai-pham-quan-lytai-chinh-trong-nha-truong.htm Retrieved April 30, 2012 ThanhHà (2004).VN Higher Education: A Reality http://www.vietbao.vn Retrieved March 30, 2004 Not Optimistic! Van Chung (2011) This Mechanism, Public Universities Will Be Extinct http://vietnamnet.vn/vn/giao-duc/50552/co-che-nay cac-dai-hoc-congse-lui.html Retrieved Nov 30, 2011 Vu Ngoc Hai (2011) Reforms of Higher Education Management.http://bantingiaoduc.hoasen.edu.vn/index.php?option=co m_content&view=article&id=251:i-mi-qun-ly-giao-dc-ihc&catid=35:chuyen-&Itemid=27.Retrieved Dec.01, 2011 VũTrườngGiang (2011) Finance for Higher Education in some Countries and Recommendations for Vietnam http://www.tapchicongsan.org.vn/Home/Tri-thuc-vietnam/2011/12794/Tai-chinh-cho-giao-duc-dai-hoc-o-mot-so-nuoctren.aspx Retrieved Sept 01, 2011 112 APPENDICES 113 AppendixA Request Letter to Conduct the Survey (To Respondents) Date: ………2013 Dear Sir / Madam: My name is Do ThiThanhHoa I am doing a Dissertation of Doctor of Business Administration I am very much interested in doing research in the University of Labor and Social Affairs (ULSA) In this connection, may I ask your kindly permission to use ULSA as my subject for research? My proposed title is "Financial Management of ULSA: Basis for Resources Allocation" If it is approved, I will conduct a research survey in ULSA to be able to get some feedbacks with regard to the procurement being implemented at ULSA Rest assured that all information gathered will be treated with utmost confidentially I am looking forward to having your permission as soon as possible Thankyou very much for your time Please acknowledge at your earliest convenience Yours sincerely, Do ThiThanhHoa 114 DBA student AppendixB Survey Questionnaire (For Teacher and Managerial Staff) I PERSONAL INFORMATION What isyour name? (You may or may not write your name) What’s your gender? Male: Female: How old are you? Under 20: 20 - 30: 30 – 40: Over 40: Highest Educational Level: Masteral degree and other higher degrees Bachelor’s degree Associate degree High school diploma Lower than high school diploma Others………………………… Average income (VND million) Under 5: 5-under 7: 7-under 10: over 10: How long have you been working in the university? Under year: 3-5 : 6-8: Over years: 115 What’s your current position in ULSA? Teacher Managerial staff 116 II EFFECT OF RESOURCE ALLOCATION In the questions below, please select your most suitable answer With, 1: Strongly Disagree; 2: Disagree; 3: Normal, 4: Agree 5: Strongly Agree Evaluating the Effects of Resource Allocation for Labor Salary 1.1 Satisfied with salary compared to actual job done 1.2 Satisfied with the way salary is paid 1.3 Satisfied with the salary in ULSA 1.4 Satisfied with the way incentives are distributed 2.1 You are willing to perform tasks 2.2 You have the opportunity to improve your job 2.3 You have good motivation to work 2.4 You have the opportunity to create and scientific research in the school 2.5 You adapt well to changes 2.6 Working hours reached the required volume during the year 2.7 You have to work overtime 2.8 You have many scientific researches in the year 2.9 All your work is appreciated well 3.1 Completely satisfied with the investment methods for career development 3.2 Satisfied with the investment for training towards full career development 3.3 The invested amount for career development is sufficient 3 2 Professional development and teaching quality Career development Effect of Resource Allocation for Equipment and Infrastructure 4.1 Equipment and infrastructure are sufficient 117 4.2 Equipment and infrastructure are modern 4.3 Equipment and infrastructure are suitable 5.1 The program makes students work and strive more 5.2 Ability of students to acquire knowledge is good 5.3 The program is interesting 5.4 The program is suitable with the student career development 6.1 The administrative procedureis fast andconvenient 6.2 It provides fast and exact information 6.3 It solves comments and queries fast and reasonably 7.1 The University has an appropriate allocation plan 7.2 Resource allocation of the ULSA is good 7.3 The resource is sufficient 7.4 ULSA took full advantage of resources 7.5 Resource is allocated suitably 7.6 The university has a good Potential for mobilizing resources Effect of resource allocation for program Effect of resource allocation for providing services General Evaluation of Resource Allocation 118 Appendix C CronbachAlpha of Factors of Resource Allocation Variables Scale Mean if Item Deleted Scale Corrected Item- Cronbach's Variance if Total Alpha if Item Item Deleted Correlation Deleted Evaluating the Effect of Resource Lllocation for labor (Cronch’s Alpha = 0.743) Salary 1.1 Satisfied with salary compared to working result completely 8.72 2.127 482 714 1.2 Satisfied with the way of distributing salary 8.57 1.978 590 652 1.3 Satisfied with the salary in ULSA 8.57 2.107 535 684 1.4 Satisfied with the way of distributing incentive 8.71 2.077 537 683 Professional Development and Teaching Quality (Cronch’s Alpha = 0.833) 2.1 You are willing to perform tasks 2.2 You have the opportunity to improve your job 2.3 You have good motivation to work 2.4 You have the opportunity to create and scientific research in the school 2.5 You adapt well to changes 2.6 Working hours reached the required volume during the year 2.7 You have to work much overtime 24.66 9.071 487 822 24.61 8.640 553 815 24.66 9.416 472 823 24.62 8.874 585 812 24.64 8.687 549 815 24.54 8.540 560 814 24.56 8.438 597 809 119 Variables 2.8 You have many scientific researches in the year 2.9 All your work is appreciated well Scale Mean if Item Deleted Scale Corrected Item- Cronbach's Variance if Total Alpha if Item Item Deleted Correlation Deleted 24.65 8.984 535 817 24.50 8.551 535 817 Career Development(Cronch’s Alpha = 0.746) 3.1 The methods of investment for career development completely satisfactory 6.20 911 614 611 3.2 Tthe training process investment to develop career completely is satisfactory 6.21 1.029 553 683 3.3.The amount invested for career development is sufficient 6.24 1.063 553 683 Effect of resource allocation for equipment and infrastructure (Cronch’s Alpha = 0.709) 4.1 Equipment and infrastructure to study 5.31 1.206 544 598 are sufficient 4.2 Equipment and infrastructure to study 5.22 1.254 511 638 are modern 4.3 Equipment and infrastructure are 5.30 1.136 528 620 suitable The effect of resource allocation on investment program(Cronch’s Alpha = 0.709) 5.1 The program make students more 8.97 1.999 504 642 improvement 5.2 Ability of student to acquire knowledge 9.15 2.076 529 632 is good 5.3 The program is 9.15 1.882 539 619 interesting 120 Variables Scale Mean if Item Deleted 5.4 The program is suitable to student career development 8.89 Scale Corrected Item- Cronbach's Variance if Total Alpha if Item Item Deleted Correlation Deleted 1.910 429 696 Effect of resource allocation for providing services (Cronch’s Alpha = 0.767) 6.1 The administrative procedureis fast andconvenient 5.29 1.936 546 750 6.2 The university provides fast and exact information 5.29 1.468 639 642 6.3 Solving comments and queries fast and reasonably 5.57 1.447 635 648 Evaluating generally resource allocation(Cronch’s Alpha = 0.782) 7.1 The University has an appropriate allocation plan 16.66 5.823 455 768 7.2 Resource allocation of the ULSA is good 16.74 5.746 532 748 7.3 The resource is sufficient 16.88 5.536 616 728 7.4 ULSA took full advantage of resources 16.77 5.645 571 739 7.5 Resource is allocated suitably 16.88 5.833 505 755 7.6 The university has a good potential for mobilizing resources 16.56 5.707 506 755 121 CURRICULUM VITAE I PERSONAL INFORMATION Full name : DO THI THANH HOA Sex : Female Date of birth: December 20, 1979 Birthplace Hamlet, Dong Ngac Commune, TuLiem district, Ha Noi Capital, Viet Nam : Civil status : Married Children Nguyen Minh Huong, female, years old : Contact address: • Current Residence: No.43 Tran Duy Hung Street, Hanoi , Vietnam • Phone: • Email address: happyhoa2001@yahoo.com 09-83-061-205 II EDUCATIONAL QUALIFICATION Institution Date from Date to Degree(s) or Diploma(s) obtained Hanoi University of Finance and Accountancy 1997-2001 Bachelor’s Degree in Economics The Academy of Finance 2004-2007 Master’s Degree in EconomicsEconomics National Academy of Public Administration, Vietnam 2005 Certificate of Designing Lecture and Education Methods 122 III WORK EXPERIENCE Date from to Company/Project 2003 Up to now The University of Labor and Social Affairs (ULSA) 2001-2003 Advanced Semiconductor Engineering Inc (Taiwan) Position Accountant and Lecturer Operator Description - Accountant in ULSA - Teaching in Accounting - Production Operator I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe me, my qualifications and my experience Do ThiThanhHoa ... allocation of the University Labor and SocialAffairs to find better ways as well as solutions in allocatingresources From the survey of managerial staff and lecturers of the University of Labor and Social. .. management systems in public universities in general and the University of Labor and Social Affairs in particular, the allocation of resource is important in the financial management of the university. .. thank the lecturers of Southern Luzon State University, , Thai Nguyen University, faculty and staff of the University of Labor and Social Affairs for helping the researcher during the survey of resource