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101 Customer … is one of the top priorities of this company (A) satisfied (B) satisfying (C) satisfy (D) satisfaction (D) The noun is needed as the subject of the sentence Choice (A) is the past participle adjective Choice (B) is the present participle adjective Choice (C) is the basic verb form 101 Customer … is one of the top priorities of this company (A) satisfied (B) satisfying (C) satisfy (D) satisfaction 102 Remember that feeling confident and … is an important part of giving a presentation (A) relaxing (B) relaxes (C) relaxed (D) relax (C) The past participle adjective is required to describe the subject, which is receiving the feeling Choice (A) is the present participle adjective, which describes the person or thing creating the feeling Choice (B) is the simple present Choice (D) is the basic verb form 102 Remember that feeling confident and … is an important part of giving a presentation (A) relaxing (B) relaxes (C) relaxed (D) relax 103 Final arrangements for the board of directors’ meeting haven’t … been made (A) already (B) still (C) while (D) yet (D) Yet is a negative adverb with present perfect It can be placed after the first auxiliary (haven’t yet been made) or at the end of the sentence (haven’t been made yet) Choice (A) is affirmative, so it won’t work Choice (B) can be used in a negative present perfect, but it must be placed before the verb phrase: still haven’t been made Choice (C) does not make sense 103 Final arrangements for the board of directors’ meeting haven’t … been made (A) already (B) still (C) while (D) yet (B) Attitude means “a state of mind” or “feeling” and fits the idea of this sentence Choice (A), assertion, means “a declaration” or “a statement” and does not make sense in this context Choice (C), assignment, means “a job or responsibility one needs to do.” Choice (D), attendant, means “somebody who takes care of something.” 136 it is important to respond to customer complaints with as pleasant an … as possible (A) assertion (B) attitude (C) assignment (D) attendant 137 While it is … to know the final results this soon, we have received some preliminary information (A) impossible (B) impatient (C) improper (D) impolite (A) Impossible means “not possible” and fits the idea of this sentence Choice (B), impatient, means “not willing to wait” and does not make sense in this context Choice (C), improper, means “not correct.” Choice (D), impolite, means “rude” or “not polite.” 137 While it is … to know the final results this soon, we have received some preliminary information (A) impossible (B) impatient (C) improper (D) impolite 138 Our team worked … hard on that project that we finished it two days before the deadline (A) too (B) so (C) such (D) a lot (B) The construction so that, quantifies how something was So is always followed by an adjective or adverb Choice (A), too, is a negative idea and does not make sense in this context Choice (C), such, has the same construction as (B), such that …, but such is followed by a noun phrase: such a hot day; such a well-written report Choice (D), a lot, must be followed by a comparative adjective (a lot happier) or a comparative adverb (a lot more quickly) 138 Our team worked … hard on that project that we finished it two days before the deadline (A) too (B) so (C) such (D) a lot 139 … can be the cause of many work delays (A) Careless (B) Cared (C) Carelessness (D) Carelessly (C) A noun is required as the subject of this sentence Choice (A) is an adjective Choice (B) is the simple past Choice (D) is an adverb 139 … can be the cause of many work delays (A) Careless (B) Cared (C) Carelessness (D) Carelessly 140 … the growing demand for our product, we are making plans to increase production (A) Although (B) In spite of (C) Because of (D) Consequently (C) The subordinate conjunction because of explains the reason that something is done and fits the idea of this sentence Choice (A), although, means the opposite of what you expect to happen, so it does not make sense in this context Choice (B), in spite of, is incorrect for the same reason that (A) is incorrect Choice (D), consequently, is in the wrong clause 140 … the growing demand for our product, we are making plans to increase production (A) Although (B) In spite of (C) Because of (D) Consequently THANK YOU ... basic verb form 106 Customer … representatives are available to answer your questions twenty-four hours a day (A) servants (B) serving (C) serve (D) service 107 While some people enjoy receiving... day (A) servants (B) serving (C) serve (D) service (D) The noun meaning the act of serving is required to fit the idea of this sentence Choice (A) is a noun meaning people who serve Choice (B)... a negative adverb with present perfect It can be placed after the first auxiliary (haven’t yet been made) or at the end of the sentence (haven’t been made yet) Choice (A) is affirmative, so it