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Facilitation Skills Learning Objectives To understand the roles of facilitators To understand the facilitator’s basic responsibilities To understand the structure of facilitation map To understand the basic facilitation skills Program Outline and Timelines 1.Getting Started – 30 minutes 2.Basic Responsibilities of a Facilitator – 120 minutes 3.Basic Facilitation Map – 60 Minutes 4.The Facilitation Techniques – 180 minutes ❙ 5.Conclusion – 30 minutes ❙ ❙ ❙ ❙ ❙ Timetable 8.30 am – 9.00 am 9.00 am – 10.00 am 10.00 am- 10 15 am 10.15 am – 11.15 am 11.15 am – 12.15 pm 12.15 pm – 1.15 pm 1.15 pm – 3.00 pm 3.00 pm – 3.15 pm 3.15 pm – 4.30 pm (II) 4.30 pm - 5.00 pm Getting started Basic Responsibilities (I) Break Basic Responsibilities (II) Basic Facilitation Map Lunch Break Basic Facilitation Techniques (I) Break Basic Facilitation Techniques Conclusion Module Getting Started Getting Started Simple term Facilitation means to “Make Easy” This course is designed to help teach people how to make it easy to have productive events and meetings Module Getting Started What you think a facilitator is? The Role of Facilitator The facilitator’s task is to ensure that a team a avoids the potential disadvantages and b experiences all of the advantages and so performs as a synergistic team creating excellent outcomes Why is facilitator essential for long term success? a.Enhance process behaviors in fast paced environment which encourage people to think and discuss before implementing something b.Bring about the positive aspect of team development which will results high synergy, productivity and teamwork Business Environment Today’s fast paced business environment bring about task behaviors (read notes) View Video Watch video for familiarization It takes only 15 minutes View Video Watch video for familiarization It takes only 15 minutes View Video Watch video for familiarization It takes only 15 minutes View Video Watch video for familiarization It takes only 15 minutes View Video Watch video for familiarization It takes only 15 minutes Learning Step this Skills Have you used this skills before? Important? How? Yes/No Why is Stretch Your Mind View Tape Answer Questions Share with the group Refer to Note 4.1 Problems Have the techniques you have learnt help you answer some of the concerns you have as facilitator earlier on? Team Workout Running A Meeting – Pros and Cons Refer to Note 4.2 Team Workout Topics Should we allow Internet access to every employee?  2.  Can we hold our Family day in Langkawi? Employees are allowed to bring spouse  3. Should we build a multi-storey car park?  4. Should we work without uniform?  5. Should the company provide us free breakfast? 6.  Should we assign a person to oversee the sustainability of housekeeping at Common area?   Team Workout: Feedback What has the person done well? How can the improve ? Team Workout Key Learning Points Conclusion Open Book Quiz Questions The role of facilitator The responsibilities of Facilitator The Facilitation Map Basic facilitation skills Sharing 1.     Share three things you have picked up from this training 1` ... Responsibilities (II) Basic Facilitation Map Lunch Break Basic Facilitation Techniques (I) Break Basic Facilitation Techniques Conclusion Module Getting Started Getting Started Simple term Facilitation means... of facilitation map To understand the basic facilitation skills Program Outline and Timelines 1.Getting Started – 30 minutes 2.Basic Responsibilities of a Facilitator – 120 minutes 3.Basic Facilitation. .. work and minimize the common problems Core Processes of Facilitation Analyzing Information to determine the best approach Designing Meeting (Facilitation Map) Establishing group climate, norms and

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