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Facilitation Skills Learning Objectives To understand the roles of facilitators To understand the facilitator’s basic responsibilities To understand the structure of facilitation map To understand the basic facilitation skills Program Outline and Timelines 1.Getting Started – 30 minutes 2.Basic Responsibilities of a Facilitator – 120 minutes 3.Basic Facilitation Map – 60 Minutes 4.The Facilitation Techniques – 180 minutes ❙ 5.Conclusion – 30 minutes ❙ ❙ ❙ ❙ ❙ Timetable 8.30 am – 9.00 am 9.00 am – 10.00 am 10.00 am- 10 15 am 10.15 am – 11.15 am 11.15 am – 12.15 pm 12.15 pm – 1.15 pm 1.15 pm – 3.00 pm (I) 3.00 pm – 3.15 pm 3.15 pm – 4.30 pm (II) 4.30 pm - 5.00 pm Getting started Basic Responsibilities (I) Break Basic Responsibilities (II) Basic Facilitation Map Lunch Break Basic Facilitation Techniques Break Basic Facilitation Techniques Conclusion Module Getting Started Getting Started Warm Up Name Your Team Module Getting Started What you think a facilitator is? Module Getting Started What you think a facilitator is? Facilitator is the individual responsible for guiding a team through a process in order to accomplish a specific task or achieve a specific goals or outcomes Module Getting Started The Business Environment and the role of Facilitator (read notes) What’s today’s business situation? Volatile or Stable? Fast product cycle or slow cycle? Module Getting Started The Business Environment and the role of Facilitator (read notes) Fast !! Do it first Task Behaviors Closing A Meeting Determine Remaining Issues Closing A Meeting Manage Follow-Up Actions Closing A Meeting Evaluate Meeting Team Workout Running A Meeting – Pros and Cons Refer to Note 4.3 Team Workout Practice facilitator Time Keeper Note Keeper Facilitation Observer Team Workout The Practice Facilitator select a topic form the list Explore the pros and cons of the issue Use Facilitation Map and Basic Facilitation Skills Team Workout Topics Should we allow Internet access to every employee? 2. Can we hold our Family day in Langkawi? Employees are allowed to bring spouse 3. Should we build a multi-storey car park? 4. Should we work without uniform? 5. Should the company provide us free breakfast? 6. Should we assign a person to oversee the sustainability of housekeeping at Common area? Team Workout The rest of the team members should agree among themselves who will be argue in favor and who will be argue against the presented idea Team Workout The selected team will the workout before the class The class would be their observer Half of the class evaluates the Responsibilities of Facilitator and the other half evaluates Basic Facilitation Skills Team Workout Time Allocation minutes of preparation 20 minutes Workout 10 minutes feedback Team Workout: Feedback What has the person done well? How can the improve ? Team Workout Key Learning Points Conclusion Open Book Quiz Refer to Note 5.1 Questions The role of facilitator The responsibilities of Facilitator The Facilitation Map Basic facilitation skills Sharing 1. Share three things you have picked up from this training 1` ... Processes of Facilitation Intervening to manage group dynamics and to influence what members are doing or how they are doing it (Basic Facilitation Skills) Coaching team leaders and team members in... a team a avoids the potential disadvantages and b experiences all of the advantages and so performs as a synergistic team creating excellent outcomes Komag’s Definition ❚ The definition of facilitation. .. Core Processes of Facilitation Analyzing Information to determine the best approach Designing Meeting (Facilitation Map) Establishing group climate, norms and roles with the team (Ground Rules)