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MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HOCHIMINH CITY - - NGUYỄN BÍCH CHƯƠNG TheinfluenceofpsychologicalfactorsofindividualinvestorsonthetargetofinvestorsinVietnamstockmarket MASTER OF BUSINESS HO CHI MINH CITY, 2014 MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HOCHIMINH CITY - - NGUYỄN BÍCH CHƯƠNG Theinfluenceofpsychologicalfactorsofindividual investorson thetargetofinvestorsinVietnamstockmarket MAJOR: FINANCE / ACCOUNTING MASTER THESIS(Honours) SUPERVISOR: Dr TRẦN HÀ MINH QUÂN HO CHI MINH CITY, 2014 ACKNOWLEDGEMENT I wish to acknowledge the support of my supervisors, Dr Tran Ha Minh Quan who tirelessly encouraged and guided me inthe completion of this research and was always available to tune me inthe right direction I also express the most enthusiastically grateful to my professors at International School of Business, University of Economics, Ho Chi Minh City, for their teaching and guidance during my course I wish to recognise the support and encouragement I received from my friends to help each other to complete our theses I wish to thank my mum who has always supported me in my goals and equally encouraged me in my studies I wish to thank my company, Dong Nai Urban Environment Service Company Limited for creating favorable conditions of time and money for me to complete my course Abstract Economic activities appeared thousands of years ago, when people just exchange each other‟s basic necessities, until great progress today, economy have been extensively studied, but behavioral finance is a new area Behavioral finance theories, which are based onthe psychology, attempt to understand how emotions and cognitive errors influenceindividual investors‟ behaviors This study examines the relationship between investors‟ sentiment and their targetonVietnamstockmarket There are many psychologicalfactors that affect performance of investors, but this paper focus on four psychologicalfactorsofindividual investors: Overconfident, ExcessiveOptimism, Psychology of Risk and Herd Behavior Thetargetofinvestors is investor look for short-term arbitrage or dividend income and capital gains inthe long-term The servey was conducted at some sercurities companies at Ho Chi Minh City and Bien Hoa city, 400 questionaires were distributed directly to investors, 214 votes was eligible The results show that there is existence ofpsychologicalfactorsofindividualinvestorsinthestockmarket and they impact thetargetofinvestors As there are limited studies about behavioral finance in Vietnam, this study is expected to contribute significantly to the development of this field inVietnam Keywords: Stock market, behavioral finance, overconfident, optimism, herd behavior, psychology of risk Abstract CHAPTER 1: INTRODUCTION 1.2 Problem statement 1.3 Scope 1.4 Research questions 1.5 Research Structure CHAPTER 2: LITERATURE REVIEW AND HYPOTHESES 2.1 Targetofinvestors 2.2 Review ofpsychologicalfactors and hypotheses 10 2.2.1 Overconfidence 10 2.2.2 Excessive Optimism 11 2.2.3 Psychology of Risk 13 2.2.4 Herd Behavior 15 2.2.5 Moderator variables 16 2.3 Model 18 CHAPTER 3: METHODOLOGY 19 3.1 Research process 19 3.2 Data collection 19 3.3 Measurement items 20 3.4 Pilot study 21 3.5 Main survey 22 3.6 Methodology of data analysis 22 3.6.1 Descriptive statistics 22 3.6.2 Reliability analysis 22 3.6.3 Exploration factor analysis (EFA) 23 3.6.4 Binary logistic regression 23 CHAPTER 4: RESEARCH RESULTS 24 4.1 The main characteristics ofthe sample 24 4.2 Identify the general behavior ofindividualinvestors 26 4.2.1 Overconfidence 26 4.2.2 Excessive Optimism 27 4.2.3 Psychology of Risk 28 4.2.4 Herd behavior 29 4.3 Exploring and measuring thepsychological factor group constitutes the behavior ofindividualinvestors 29 4.3.1 Over Confidence 30 4.3.2 Excessive Optimism 31 4.3.3 Psychology of risk 32 4.3.4 Hers behavior 33 4.4 Exploratory factor analysis (EFA) 33 4.5 Check the existence ofthepsychologicalfactors 37 4.5.1 Overconfident 37 4.5.2 Excessive Optimism 37 4.5.3 Psychology of Risk 38 4.5.4 Herd behavior 39 4.6 The relationship between behavioral factors with gender, age and level 39 4.7 The effect of behavioral factors to investors‟ target 43 4.8 Hypothesis testing result 44 CHAPTER5:CONCLUSION,IMPLICATIONS,AND LIMITATIONS 46 5.1 Conclusion 46 5.2 Managerial implications 47 5.3 Limitation and for further research 51 References 53 APPENDIX 1: Questionnaire 56 APPENDIX 2: The frequency test ofthe general behavior ofindividualinvestors 58 CHAPTER 1: INTRODUCTION 1.1 Research background Vietnam's stockmarket was launched in 2000, inthe first years, themarket does not seem to really attract the attention ofthe wider public and the up and down movements ofthemarket does not create social impact that may extend to affect theoperation ofthe economy as well as the lives of every citizen.But from the beginning to the mid of 2006, with growth reaching 60%, Vietnamstockmarket became the 2nd faster frowth “point” inthe world anh the awakeing ofthe fledgling market is increasingly “fascinated” investers at domestic and abroad Many reasons are given to explain this strong growth, but the majority opinions, said that one ofthe main causes is psychological investing, investing with the movement ofinvestorsin domestic “Playing” thestock has been talking as a "fad", a "movement" spread with stunning speed After a time developextremely strongly and considered as one channel with highest interest, end of 2009 stockmarket peaked at 1,170 points and no brakes sliding bubble stock has burst, many investors were bankrupted… The sharp decline ofthe VN-Index was affected by various factors such as tightening of monetary policies, especially lending for stock investment, high deposit interest rates, high inflation rate, and a recession ofthe US economy Lack of timely intervention of authorities was also areason why VN-Index fell dramatically Many comments and recommendations given by security companies or even global financial organizations did not match with what has really happened Belief inthe growth ofstockmarket did not help these analysts to save the VN-Index from remarkable declination After 13year growth of Ho Chi Minh stock market, Vietnamese investors‟ decisions are still difficult 1.2 Problem statement Every theory, every model of efficient markets seems pointless inVietnamstockmarket Maybe it's time to use the theory based on basic human psychology to explain stockmarket anomalies Behavioral finance can be helpful in this case because it is based on psychology to explain why people buy or sell stocks (Waweru et al., 2008) Behavioral finance is a financial sector that proposes psychology-based theories to explain the abnormal stockmarketIn behavioral finance, it is assumed that the information structure and the characteristics ofmarket participants affect system investment decisions as individuals and as a result ofmarket Behavioral finance attempts to explain and increase understanding ofthe theoretical models of investors, including the emotional processes involved and the extent to which they influencethe decision-making process Basically, behavioral finance attempts to explain what, why, and how of finance and investment, from the human perspective There has been controversy about the true meaning and effect of financial behavior since the field itself is still developing and perfecting itself This evolution continues to occur because many scholars have a wide range of such diverse specialties and academic and professional Finally, behavioral finance studies ofpsychologicalfactors and sociological processes that affect financial decisions of individuals, groups and organizations Noted by Daniel Kahneman in a speech entitled "Psychology and Market" at Northwestern University in 2000: "If you listen to financial analysts onthe radio or on TV, you quickly learn that themarket has a psychology Indeed, it has character It has thoughts, beliefs, moods, and sometimes stormy emotions." 1.3 Scope There are many psychologicalfactors discovered through research that they have a significant impact onthe behavior ofinvestors Among those, there are four common psychologicalfactors exist in almost every human being, there are: Overconfident, ExcessiveOptimism, Psychology of Risk and Herd Behavior The research was conducted at some securities companies in Ho Chi Minh city and Bien Hoa city, The goal of this research: prove there is existenceof psychologicalfactorsof investorsin Vietnamstockmarket and clarify the impact ofpsychologicalfactors to investors‟ target? This research focuses on understanding and analyzing the impact ofthe four psychological factors: over-confident, optimistic, attitude toward risk and herd behaviour to individual investors‟ targetonVietnamstockmarket 1.4Research questions The research focuses on achieving the following questions: • What are the behavioral variables influencing investors‟ target? The relationship between these variables • Are there herd psychological effects onVietnamstock market? • At which impact levels (if any) the behavioral factorsinfluencetheindividual investors‟ target at theVietNamStock market? 1.5 Research Structure This thesis has five chapters Chapter 1: Introduction, give the overview ofthe research and the problem need to be solved Chapter 2: Literature review and hypotheses, describes theoretical background, build the theoretical model and hypotheses Chapter 3: Methodology, appraise measurement scale, research model and hypotheses proposal Chapter 4: Research results, present the result after conducting the research methodology and evaluation Chapter 5: Conclution, implication and limitations 47 5.2 Managerial implications This part aims to discuss major findings from the results of previous part First, the findings from this study showed that explaining the behavior ofindividualinvestors can not rely onthe standard finance theory, must be based onthe theory of behavioral finance and individualinvestorsonthestockmarket always were affected by psychological factors, this leads to the following consequences: - Investors were influenced by many factors and psychological feelings Individualinvestors werevulnerability and changefrequently their psychology, depended on their status and position - The theory of technical analysis and fundamental analysis are not compelling enough to explain the behavior ofVietnamstock market, instead, the core theory should be used is the financial behavior - Psychologicalfactors and emotions play an important role when developing regulatory policies and market management Second, the testing results in Chapter show that herd behavior occurred onVietnamstock market.Herd behaviorimpliedthat themarket was inefficient, distorted As a result, if the herd behavior is prolonged and systematic, it will make market unstable, even lead to the collapse Herd behavior was also one ofthe main reasons that made thestockmarket growth rapidly from 2006 to 2007, and too cold from 2009 to 2011 Herd behavior has created negative consequences for investors because they always depend onthe others‟ investment decisions, ignore their judgment and analysis Over time they will lose theirreason as well as quick-wittedtoresponse with 48 changes ofthemarketInVietnamstock market,it is more dangerous when there are guidances, make price ofthe big investors, intent to corner themarket At last, this thesis has explored the model measuresbehavior ofindividualinvestorsinVietnamstockmarket was composed of group elements, including 16items:Overconfidence, Excessive of Optimism, Psychology of Risk and Herd behavior.This result implied psychologicalfactors govered the behavior of investors, that mean investors wereirrational like assumptions of standard financial At the same time, discovering model also dismissed the effectiveness ofVietnamstockmarket This result implied to construct an indicator ofpsychologicalof investor onthestockmarket And beside normal financial knowledge, investors need to know emotional finance to control emotions during investmenting Control thepsychologicalfactorsin investment Individualinvestors should avoid the following psychological deviations: Avoid "stress in investment" The securities investment process is the process that leads investors to a series ofpsychological conflict, whether they are aware or unconscious The findings of behavioral finance showed that, if investors are more aware about the doubts and unconscious factors, they can deal more effectively with anxiety and stress Avoid "Overconfidence" Investorsare too confident often underestimate the risk of holding stock and usually hold a low diversification levelportfolios Overconfidence of investors‟ behavior is the main cause ofthe bubble inthestockmarketThe combination of overconfidence and pessimism make investors assess 49 excessive reliability level of their knowledge, underestimate risks and overestimate the ability to adjust the events, lead to the large transactions and speculative bubbles More excessive credulity, morerisk incurs Enhanced knowledge for investors To ensure the development ofVietnamstockmarket sustainability, the question is how to enhance training and disseminating knowledge and skills investment for investors, especially theindividualinvestors For investors, beside equipped the knowledge of securities analysis, we recommend organize training courses on behavioral finance to help investors evaluate and analyze themselves the behavioral characteristics and then propose specific strategies and investment, avoid short-term investments, avoid the traps related to awareness and emotion When individualinvestors identify how to psychologicalfactors can influence and govern their actions will help investors insulate individualpsychologicalfactors and limit deviations in making investment decision Recommendations to theStock exchange and securities firms: Develop a measurable system of indicators ofindividual investors’ psychologicalfactorsinVietnamstockmarketThe study results confirmed investors' behaviors were influenced by individualpsychological factors: overconfidence, excessive optimism, herd behavior and psychology of risk These factors can be measured through 16 items, have been explored and tested Based onthe results of this research, we propose, beside the quantitative indicators which were built by thestock exchange such as HNX30 (Hanoi Stock Exchange build), VN30 (HCM Stock Exchange build), VIR50 (Securities 50 Investment Report buid), we propose thestock exchanges should develop a measurable system of indicators behavioral ofindividualinvestors through a questionnaire as a reference index key Form derivatives marketVietnamstockmarket has formed and developed over 13 years Currently, we basically had enough conditions to form derivative securities markets The research results of chapter showed deviations inthe behavior ofindividual investors, typically herd behavior Thus, to limit the herd mentality, apart from transparency of information and control information, to improve the operation mechanism ofthestock price through enhance the relationship between stockmarket with other markets To enhance the performance ofthe market, to transparency and control informations, should improve the mechanism operation ofthestock price through strengthening the regulation and interconnection from thestockmarket to other marketThe development ofthe derivatives market will create favorable conditions for investors to hedge and limit the deviations inthe behavior ofinvestors At the same time, derivative markets will also enable the management agencies state to regulate and manage thestockmarket and bond better However, the other side of derivative market is without good control will lead to speculation, market manipulation, even lead to the crisis ofthestockmarket Therefore, the state should develop policies to ensure the implementation ofthe derivative instruments is sustainable Some policies have to heed such as: limit the amount and the purchase price, the demand for capital and mortgage when trading the derivative securities Enhance the transparency ofVietnamstockmarket 51 To protect individual investors, should increase the transparency ofVietnamstockmarketThe solution as follows: - Publish informations ofthe macroeconomic situation and the information related to Vietnamstockmarket - Decentralise the trading surveillance activities for thestock exchange, securities commission state only supervises the trading members Improve the violation sanctions onstockmarket Nowaday, violations inVietnamstockmarket more and more sophisticated, one ofthe main reasons is the sanctions was not seriously, the frame sanction I still slight so no deterrent We recommend that State Securities Committee should modify the provisions of sanctions onstockmarket 5.3 Limitation and for further research One of limitations could be the coverage of this study, in term of geography, this research was conductedin only Ho Chi Minh City and Bien Hoa city, and in some securities companies, can not cover the whole market Beside, survey process and data collection have met with many difficulties, it was difficult to access investors, the current stockmarket period is not as attractive as before, the number ofinvestors participate in marketare not many as previous, the number ofinvestors were surveyed not many, only 214votes were satisfactory, so the results can not be completely comprehensive the current marketIn addition, not only factors, but also there are many psychologicalfactors affect investors, such as: loss aversion bias, illusion of control bias, self attribution bias, hindsight bias, conservatism bias…Besides, the behaviors of institutional investors, banks, and securities companiesshould also be explored to have more 52 reliable informations about the impacts of financial behaviors onVietnam security market.So it is important to widen the scope of this study bothgeographically, samplewise and human psychologicalfactors to generalize the findings 53 References Alhakami, A & Slovic, P (1994) A psychological study ofthe inverse relationship between perceived risk and perceived benefit Risk Analysis,14(6), 1085–1096 Barber, B M., & Odean, T (2001) Boys Will Be Boys: Gender, Overconfidence, and Common Stock Investment The Quarterly Journal of Economics, 116(1),261292 Barber, B M., Odean, T & Zhu, N (2009) Do Retail Trades Move Markets? 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(1998).Multivariate Data analysis Upper Saddle River NJ: Prentice-Hall Lichtenstein, S., Fischhoff, B., & Phillips, L D (1982) Calibration of probabilities: The state ofthe art to 1980 In D Kahneman, P Slovic, & A Tversky (Eds.), Judgement under uncertainty: Heuristics and biases, (pp 306-334) Cambridge, England: Cambridge University Press Kallinterakis, V., Munir, N., & Markovic, M R (2010) Herd Behavior, Illiquidity, and Extreme Market States: Evidence from Banja Luka Journal of Emerging Market Finance, 9(3), 305–324 Kumar & Charles, M.C (2006) Retail Investor Sentiment and Return Comovements Journal of Finance, American Finance Association, 61(5), 2451-2486 Nofsinger, J.(2001).Invesment Madness:How psychology affects your investing and what to about it, Financial Times Prentice Hall Odean, T (1998).Are investors reluctant to realize their losses?.The Journal of Finance, 53(5), 1775-1798 Pulford, Briony D., & Andrew, M (1997) Overconfidence: Feedback and item difficulty effects.Personality and Individual Differences,23(1), 125–133 Puri, M., &Robinson, D.T (2007) Optimism and Economic Choice Journal of Financial Economics, 86(1), 71-99 55 Rietveld, T.,& Van Hout, R (1993) Statistical Techniques for the Study of Language and Language Behaviour Berlin – New York: Mouton de Gruyter Scheier, M F., & Carver, C S (1985) Optimism, coping, and health: Assessment and implications of generalized outcome expectancies Health Psychology, 4(3),219-247 Tan, L., Chiang, T C., Mason, J R & Nelling, E (2008) Herding behavior in Chinese stock markets: An examination of A and B shares Pacific-Basin Finance Journal,16(1-2), 61–77 Trần Thị Hải Lý & Hoàng Thị Phương Thảo (2012) Ảnh hưởng yếu tố tâm lý lên mục tiêu nhà đầu tư thị trường chứng khoán Việt Nam Tạp chí phát triển hội nhập, 3(13), 3-10 Weber, U Elke, Ann-Rene Blais, Nancy E Betz (2002) A domain-Specific Risk Attitude Scale: Measuring risk perceptions and risk behaviors.Journal of Behavioral Decision Making, 15(4), 263-290 Waweru, N M., Munyoki, E., & Uliana, E (2008) The effects of behavioral factorsin investment decision-making: a survey of institutional investors operating at the Nairobi Stock Exchange International Journal of Business and Emerging Markets, 1(1), 24–41 56 APPENDIX 1: Questionnaire Kính chào Anh/Chị, Tôi tên Nguyễn Bích Chương, học viên Viện đào tạo quốc tế ISB- trường Đại học Kinh tế TP HCM Hiện nghiên cứu đề tài “Các yếu tố tâm lý ảnh hưởng đến mục tiêu nhà đầu tư thị trường chứng khoán Việt Nam”.Với tư cách nhà đầu tư cá nhân, mong Anh/Chị bớt chút thời gian trả lời số câu hỏi Tất ý kiến Anh/Chị có giá trị nghiên cứu Tôi xin cam kết thông tin Anh/Chị bảo mật dùng với mục đích phục vụ nghiên cứu Xin chân thành cám ơn giúp đỡ Anh/Chị I Thông tin cá nhân: Giới tính: Tuổi: □ Nam (1); □18 ~ 25 (1) □26 ~ 35(2) □Nữ (2) □36 ~ 45(3) □46 ~ 55 (4) □Trên 55(5) Anh/chị cho biết trình độ học vấn thân (bằng cấp cao đào tạo)? □ Phổ thông (1) □ Cao đẳng (2) □ Đại học (3) □ Sau đại học (4) II Nội dung chính: Xin Anh/chị đánh giá mức độ đồng tình Anh/chị phát biểu sau đây: Hoàn toàn không đồng ý Anh/chị tự tin có khả lựa chọn cổ phiếu tốt nhà đầu tư khác Anh/chị hoàn toàn kiểm soát hoạt động đầu tư Anh/chị hiểu rõ cổ phiếu danh mục đầu tư Anh/chị hiểu rõ “sức khỏe” thị trường chứng khoán Anh/chị chưa thực giao dịch mang tính bốc đồng Trong thời điểm tại, anh/chị tiếp tục đầu tư thị trường chứng khoán Không Bình Đồng đồng thường ý ý Rất đồng ý □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 57 Anh/chị tăng vốn đầu tư vào thị trường chứng khoán năm tới Anh/chị tin thị trường chứng khoán phục hồi năm sau Nếu số VN-Index giảm 5%, anh/chị tin số phục hồi nhanh chóng 10 Thị trường chứng khoán Việt Nam kênh đầu tư hấp dẫn 11 Anh/chị thích “những đợt sóng mạnh” để có hội tìm kiếm lợi nhuận cao 12 Anh/chị thích đầu tư vào công ty tiếng công ty tiếng tăm 13 Khi giá cổ phiếu giảm, anh/chị thường nắm giữ cổ phiếu khoãng thời gian để chờ đợi giá tăng lên lại 14 Anh/chị thích đầu tư vào công ty trả cổ tức ổn định 15 Anh/chị có tham khảo ý kiến người khác trước mua cổ phiếu (ý kiến của: nhà đầu tư khác, nhà phân tích thị trường, nhận định công ty chứng khoán, giao dịch viên…) 16 Nếu anh/chị có thông tin riêng ngược với xu hướng thị trường, anh chị thực giao dịch theo thông tin anh/chị có 17 Anh/chị có dựa vào khối lượng giao dịch thị trường để định đầu tư 18 Anh/chị có dựa vào khối lượng giao dịch nhà đầu tư nước để định đầu tư 19 Mục tiêu đầu tư Anh/chị Xin chân thành cám ơn Anh /chị □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □1 □2 □3 □4 □5 □ Tìm kiếm chênh lệch giá ngắn hạn (1) □ Thu thập cổ tức lãi vốn dài hạn (2) 58 APPENDIX 2: The frequency test ofthe general behavior ofindividualinvestors Table 1: Overconfidence 59 Table 2: Excessive Optimism 60 Table 3: Psychology of Risk 61 Table 4: Herd Behavior ...MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HOCHIMINH CITY - - NGUYỄN BÍCH CHƯƠNG The influence of psychological factors of individual investorson the target of investors. .. is the conscious personality (individual consciousness) disappear and the emotional turning, thinking of the individuals is in the same direction In the stock market, herd behavior involves the. .. reflected in the results answer of these questions: Investors continued to invest in the market (in terms of market going slight increase when the survey was conducted) (o1) Investors continued