International business 5th griffin chapter 15

leadership and employee behavior in international business international business, 5th edition chapter 15 Chapter Objectives • Identify and discuss the basic perspectives on individual differences in different cultures • Evaluate basic views of employee motivation in international business • Identify basic views of managerial leadership in international business 15-2 Chapter Objectives • Discuss the nature of managerial decision making in international business • Describe group dynamics and discuss how teams are managed across cultures 15-3 Dimensions Influencing Behavior Stress Personality Creativity Attitudes Perception 15-4 Personality Personality is the relatively stable set of psychological attributes that distinguishes one person from another 15-5 What Determines Personality? Nature 15-6 Nurture Big Five Personality Traits Agreeableness Conscientiousness Emotional stability Extroversion Openness 15-7 Agreeableness High Good natured, cooperative, understanding Low Agreeableness The ability to get along with others 15-8 Short tempered, Irritable, uncooperative Conscientiousness High Organized, self-disciplined, systematic Low Conscientiousness The drive to impose order and precision 15-9 Disorganized, careless, irresponsible Emotional Stability High Resilient, calm, secure Low Emotional Stability The inclination to maintain a balanced emotional state 15-10 Reactive, excitable, insecure Stress Stress is an individual's response to a strong stimulus 15-21 Theories of Motivation Need-based models Process-based models Reinforcement model 15-22 Need-Based Models • Maslow’s Hierarchy of Needs • McClelland’s Learned Needs Framework • Herzberg’s Two-Factor Theory 15-23 Maslow’s Hierarchy of Needs Self-actualization Self-esteem Social Security Physiological 15-24 McClelland’s Learned Needs Framework Need for achievement Need for power Need for affiliation 15-25 Herzberg’s Two-Factor Theory Hygiene factors 15-26 Motivator factors Expectancy Theory: A Process-Based Model of Motivation Expectancy theory suggests that people are motivated to behave in certain ways to the extent that they perceive that such behaviors will lead to outcomes they find personally attractive 15-27 Reinforcement Model • Behavior that results in a positive outcome will likely be repeated under the same circumstances in the future • Behavior that results in a negative outcome will result in a different choice under the same circumstances in the future 15-28 Leadership Leadership is the use of noncoercive influence to shape the goals of a group or organization, to motivate behavior toward reaching those goals, and to help determine the group or organizational culture 15-29 Table 15.2 Differences between Leadership and Management Activity 15-30 Management Leadership Creating an agenda Planning and budgeting Establishing detailed steps and timetables Establishing direction Developing vision Developing a human network for achieving the agenda Organizing and staffing Aligning people Communicating direction Executing plans Controlling and problem solving Monitoring results Motivating and inspiring Energizing people Outcomes Produces predictability and order Produces change Establishing structure Figure 15.2 The Role of Managers Varies across Cultures 15-31 Models of Decision Making Normative Descriptive 15-32 Figure 15.3 Models of the Decision-Making Process 15-33 Steps in the Normative Model Problem recognition Identifying alternatives Evaluating alternatives Selecting the best alternative Implementation Follow up and evaluation 15-34 Characteristics of Mature Teams • Develops a well-defined role structure • Establishes norms for members • Promotes cohesiveness • Includes informal leaders 15-35 ... basic views of managerial leadership in international business 15- 2 Chapter Objectives • Discuss the nature of managerial decision making in international business • Describe group dynamics and.. .Chapter Objectives • Identify and discuss the basic perspectives on individual differences in different cultures • Evaluate basic views of employee motivation in international business. .. person from another 15- 5 What Determines Personality? Nature 15- 6 Nurture Big Five Personality Traits Agreeableness Conscientiousness Emotional stability Extroversion Openness 15- 7 Agreeableness