Lecture Networking essentials plus (3 e) Chapter 13 Troubleshooting a network. The main contents of the chapter consist of the following Understanding the problem, troubleshooting tools, where to find help.
Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help Understanding the Problem Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting Step Step Step Step Step 1: 2: 3: 4: 5: Define the Problem Isolate the Cause Plan the Repair Confirm the Results Document the Outcome Troubleshooting Tools Hardware Tools Software Tools Time Domain Reflectometer Windows NT Network Monitor SNMP Environment Where to Find Help Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen FTP Client Screen 10 Telnet Screen 11 Making Internet Connection 12 ... the Problem Isolate the Cause Plan the Repair Confirm the Results Document the Outcome Troubleshooting Tools Hardware Tools Software Tools Time Domain Reflectometer Windows NT Network Monitor... Help Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen FTP Client Screen 10 Telnet Screen 11 Making Internet Connection...Understanding the Problem Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting Step Step Step Step