104 test bank for management challenges for tomorrows leaders 5th edition lewis multiple

c.The classical perspective is comprised of scientific, administrative, and bureaucratic management.. Weber's theory of bureaucratic management included all of the following characteris

Test Bank for Management Challenges for Tomorrows Leaders 5th Edition Lewis Multiple

Which of the following employed the time-and-motion

studies that identified and measured worker's physical movements while the worker performed a task?

Empowered workers at Harley Davidson were one of the key

factors that contributed to the dramatic resurgence of the company despite the fierce competition from

Japanese motorcycles These workers represent a/an influence

Because world supplies of oil are limited, future generations

may have to rely upon alternative sources of energy such as coal, wind, solar, and perhaps even newer forms of energy To energy businesses, this eventual shift in sources of energy is most directly a/an

factor that may influence management thought

Work stoppages and strikes are examples of

phenomena that have influenced management

thought

1 a.economic

2 b.political

3 c.global

4 d.social

5 e.technological

Which of the following statements is not true?

1 a.Administrative management focuses on the productivity of the individual.

2 b.Bureaucratic management focuses on the overall organizational system.

3 c.The classical perspective is comprised of scientific, administrative, and

bureaucratic management.

4 d.Classical perspective has its roots in the Industrial Revolution.

5 e.The classical perspective is the oldest of the formal viewpoints; its origins date back to the late nineteenth and early twentieth centuries.

Scientific management focuses on

1 a.managers and the functions they perform.

2 b.an overall organizational system and its rules and procedures.

3 c.availability of resources.

4 d.advances and refinements to devices used in conducting business.

5 e.the productivity of the individual worker.

Economic influences relate to the availability, production,

and distribution of within a society

The oldest of the "formal" viewpoints of management

emerged during the late nineteenth and early twentieth centuries and has come to be known as the

Your company wishes to remove personal favoritism that

may exist in the company and thus wishes to make all employee selection and promotion decisions on the basis of objective competence Your company is

practicing management

1 a.scientific

2 b.bureaucratic

3 c.administrative

4 d.systems

5 e.behavioral

Which management scholar was the first to recognize that

successful managers had to understand the basic

Suppose you went to work for an auto parts manufacturer

and soon learned that your managers were convinced that there is "one ideal way" to perform each job If this were the case, you would be working for a company that subscribed to an approach to management

Mary Parker Follett concluded that rather than force and

coerce people, managers should

1 a.determine the best overall method to increase productivity and teach that

method to the workers.

2 b.realize that physical events (such as lighting) increases productivity and make the appropriate adjustments to the environment.

3 c.concentrate their efforts on coordinating and harmonizing group efforts to be effective.

4 d.utilize distinct divisions of labor for more efficient resource allocation.

5 e.analyze the interrelationships between operations and reduce them into their constituent parts in order to more capably direct the workers’ efforts.

According to Mary Parker Follett, what is the key to effective

Terms such as therbligs and functional foremanship are

associated with which school of management

Managing a business using a fairly clear understanding of

roles and tasks (division of labor, clear authority and responsibility, and promotion decisions based upon one's performance are related to which historical

influences are illustrated by Home Depot's

monitoring of Hurricane Floyd in 1999, and its

subsequent distribution of such scarce resources as plywood and emergency generators to cities along its projected path

Two managers in an organization are in similar positions and

at the same level in an organization However one

manager seems to have much more influence over subordinates than does the other because s/he has

"something special" with which people can relate This represents

Weber's theory of bureaucratic management included all of

the following characteristics except

1 a.division of labor.

2 b.hierarchy of authority.

3 c.rules and procedures.

4 d.individualism.

5 e.employee selection and promotion.

Practices such as CAD, CAM, and CIM represent which type

of influence on management thought?

The classical perspective consists of three main subfields:

1 a.scientific management, administrative management, and bureaucratic

management.

2 b.systems analysis, contingency theory, and Theory Z.

3 c.quantitative management, administrative management, and the Hawthorne effect.

4 d.bureaucratic management, contingency theory, and the Hawthorne effect.

5 e.administrative management, Theory Z, and scientific Management.

Frederick Taylor's scientific management theory

concentrated on the following three areas:

1 a.task performance, supervision, and quality.

2 b.task performance, supervision, and working conditions.

3 c.task performance, supervision, and motivation.

4 d.task performance, quality, and motivation.

5 e.task performance, quality, and working conditions.

The idea of seniority as used to decide who is "next in line"

for a promotion is most closely related to which type

Which of the following statements is not true?

1 a.Management thinking has evolved throughout the centuries to deal with the ever-changing environment.

2 b.Management thinking continues to evolve to meet the challenges raised by today's rapid changes.

3 c.Management thinking will continue to change to reflect the influence of

environmental factors.

4 d.Management thinking will continue to steadfastly adhere to the basic principles

of historic management thought with little room for change.

5 e.Management thinking and its changes are nothing new All that is new are the types of change.

Which of the following correctly matches the approach to

management with its primary emphasis?

1 a.scientific management-productivity of the individual worker

2 b.administrative management-overall organizational system

3 c.bureaucratic management-productivity of the individual worker

4 d.scientific management-functions of management

5 e.bureaucratic management-functions of management

The concept of administrative management is most closely

influences relate to the aspects of a culture that

influence interpersonal relationships

authority is based on subordinates' voluntarily

compliance with a leader because of his or her special personal qualities or abilities

The managerial perspective that focuses on the overall

organizational system and is based upon firm rules, policies, and procedures; a fixed hierarchy; and a clear division of labor; is referred to as the

authority is based upon a set of impersonal

rules and regulations that apply to all employees

Which of the management scholars would make the

following recommendations to a business

organization? "Management should be based upon impersonal and rational behavior Examples of these types of behaviors include division of labor, rules and procedures, and impersonality Organizations that

base their management on these types of principles will be more efficient and adaptable to change."

With which of Weber's authority types would you classify

such leaders as Mahatma Gandhi, John F.Kennedy, and Martin Luther King, Jr.?

When Congress addresses the minimum wage and

workplace safety standards of organizations, it is

exemplifying its influence on management thought

Which of the following is not a basic expectation of

management according to the scientific management approach?

1 a.Standard methods should be developed for performing each job within the organization.

2 b.Workers with the appropriate abilities should be selected for each job.

3 c.Workers should be trained in the standard methods.

4 d.Workers should be supported by having their work planned for them.

5 e.Workers should participate with management in the development of both

strategy and basic output requirements.

Which of the following correctly matches the management

scholar with the theory that he or she is most closely identified with?

1 a.administrative management-Elton Mayo

2 b.scientific management-Elton Mayo

3 c.contingency theory-Lillian Gilbreth

4 d.bureaucratic management-Frederick Taylor

5 e.administrative management-Henri Fayol

In the area of motivation, Frederick Taylor (Scientific

Management) felt that was the way to

motivate workers to their fullest capabilities

Administrative management focuses on

1 a.managers and the functions they perform.

2 b.the overall system and its policies and procedures.

3 c.availability of resources.

4 d.advances and refinements to devices used in conducting business.

5 e.the productivity of the individual worker.

Which of the following management scholars is mostly

closely associated with bureaucratic management?

Which of the following correctly matches the approach to

management with its primary emphasis?

1 a.bureaucratic management-productivity of the individual worker

2 b.scientific management-functions of management

3 c.administrative management-individual productivity

4 d.bureaucratic management-overall organizational system

5 e.scientific management-overall organizational system

Many new innovations have had an effect on how managers

view their jobs Examples include cellular phones,

laptop computers, and the Internet These innovations are examples of influences on

Frank Gilbreth identified 17 work elements (such as lifting,

grasping, and positioning) in time-motion studies and called these elements:

The perspective had its roots in the management

experiences that were occurring in the rapidly

expanding manufacturing organizations that typified U.S and European industrialization

1 a.behavioral

2 b.systems

3 c.classical

4 d.quantitative

5 e.contingency

factors influence management thought related to

the impact of political institutions on individuals and organizations

88 Free Test Bank for Management Challenges for

Tomorrows Leaders 5th Edition Lewis Multiple

Choice Questions - Page 2

As a new head football coach, Chris Lopez encouraged his

team to work together to achieve victory Chris made the analogy that two plus two can equal five He meant that if they worked together, the team could

accomplish more than if they worked separately

Coach Lopez is an advocate of for his

While researching the contingency perspective to

management, Joan Woodward discovered that a

particular management style was affected by the

organization's technology Woodward identified which

of the following types of technology?

1 a.application-centered, mass-production, and continuous-process

2 b.small-batch, mass-production, and continuous-process

3 c.small-batch, mass-production, and limited-process

4 d.application-centered, mass-production, and limited-process

5 e.application-centered, limited-production, and continuous- process

In manufacturing facilities, machines tend to wear down or

decay over time This phenomenon can be explained

In the systems perspective, such diverse items as materials,

workers, capital, land, and equipment are referred to

Niagara Steel has a highly sophisticated approach to

management that relies heavily on a decision-making focus, measurable criteria, quantitative models, and computers Based on this information, we can

conclude that Niagara Steel subscribes to the

perspective of management thought

Which of the following ideas/thoughts are not associated

with Chester Barnard?

1 a.Executives must establish and maintain a communications system among employees.

2 b.Authority flows from the ability of subordinates to accept or reject an order.

3 c.Executives are responsible for motivating employees to direct all their efforts toward attaining the objectives of the firm.

4 d.Operations research to settle managerial problems.

5 e.Employees will accept a superior's orders if they comprehend what is required, feel that the orders are consistent with organizational goals, and perceive a

positive, personal benefit.

Which of the following is not an assumption of the theory Y

management?

1 a.Employees enjoy work and will actively seek it.

2 b.A very directive style of management

3 c.Employees seek responsibility.

4 d.Employees are self-motivated and self directed.

5 e.Employees wish to use their creativity, imagination, and ingenuity in performing their jobs.

The most significant developments to the quantitative

perspective of management occurred

1 a.within the auto industry.

2 b.during the nineteenth century.

3 c.during World War II to solve military problems.

4 d.during the Vietnam War to solve military problems.

5 e.during the industrial revolution.

Which of the following statements does not represent

Follett's views?

1 a.The key to effective management is coordination.

2 b.Coordination requires that people be in direct contact with one another.

3 c.Coordination is essential during only the later stages of any endeavor.

4 d.Coordination must address all factors in and phases of any endeavor.

5 e.Coordination is a continuous, ongoing process.

Which of the following management perspectives recognizes

the differences presented by the situations at different organizations and thus would advocate managing

college students working a copy store differently from college professors working on a committee?

Chester Bernard made two major contributions to

management thought The first dealt with the functions

of executives, and the second was his theory of

1 a.communication.

2 b.cooperation.

3 c.empowerment.

4 d.authority.

5 e.hierarchy.

The quantitative perspective of management contains all of

the following characteristics except

The managerial perspective that views large problems as

units comprised of inputs, outputs, and transformation processes is known as the

Large steel mills such as U.S Steel convert iron ore into

steel According to the perspective, the process is the mechanism by which inputs are converted to outputs

Which of Joan Woodward's types of production technology

tends to have the most human involvement?

1 a.continuous-process technology

2 b.distributive-process technology

3 c.small-batch technology

4 d.mass-production technology

5 e.sequentially linked technology

The management approach that is based upon styles of

Management used in Japan in the past and that

advocates trusting employees and making them feel like an important part of the organization is called

1 a.Theory A.

2 b.Theory X.

3 c.Theory Y.

4 d.Theory Z.

5 e.Theory J.

It has been said that represented the transition

from scientific management to the early human

relations movement

1 a.the Hawthorne studies

2 b.Weber's model of traditional, charismatic, and rational-legal authority

3 c.Douglas McGregor's theory X and theory Y contrasting views of management

4 d.Henri Fayol's theory of administrative management

5 e.Chester Barnard's theory on authority

The use of mathematical models and quantitative techniques

to solve managerial problems is often referred to as

The most obvious areas in which technological advances in

information processing facilitate the use of a particular style of management are the

1 a.behavioral and classical perspectives.

2 b.quantitative and contingency perspectives.

3 c.contingency and behavioral perspectives.

4 d.classical and systems perspectives.

5 e.systems and quantitative perspectives.

The managerial perspective that recognizes the importance

of human behavior patterns is referred to as the

Which of the following statements is not accurate regarding

the contingency approach?

1 a.Continuous-process technology has the highest level of human involvement.

2 b.Mass production technology tends to have less human involvement due to automation.

3 c.Small-batch technology organizations exhibit job-shop characteristics in which workers produce custom-made products in small quantities.

4 d.Continuous-process technology organizations have product flow continuously through the various stages of conversion.

5 e.Mass-production technology organizations exhibit assembly-line characteristics with standardized parts and components.

Which of the early management scholars had many views

that are consistent with modern management thought such as (1) the belief that subordinates should be involved in the decision-making process whenever they are likely to be affected by the decision, (2)

workers must be involved in solving problems and (3) teamwork?

In pioneering contingency studies conducted in the 1960s,

discovered that a particular managerial style was affected by the organization's technology

Nancy Dillard, a manager with Sun Hotel Corporation, has a

strong theory of authority According to Nancy,

authority flows from the ability of subordinates to accept or reject an order Nancy's views on authority are identical to the views of , an early