103 test bank for organizational behavior 6th edition mcshane

34 Which of the following directly influences an employee's voluntary behavior and performance?. Which of the following personality characteristics is best suited to employees working

103 Test Bank for Organizational Behavior 6th Edition McShane

Multiple Choice Questions - Page 1

(p 34) Which of the following directly influences an

employee's voluntary behavior and performance?

1 A Role perceptions

2 B Moral intensity

3 C Corporate social responsibility

4 D Uncertainty avoidance

5 E Income

(p 41) An individual's personality:

1 A changes several times throughout the year.

2 B is formed only from childhood socialization and the environment.

3 C is less evident in situations where social norms, reward systems, and other conditions constrain behavior.

4 D does not provide an enduring pattern of processes.

5 E is more prominent when rewards of behavior are substantial.

(p 42) Eric is the advertising head of a firm He is extremely

imaginative, creative, and curious Which of the

following personality dimensions does Eric possess?

1 A Customary thinking

2 B Openness to experience

3 C Resistance to change

4 D Neuroticism

5 E Cautiousness

(p 40-41) The relatively stable pattern of behaviors and

consistent internal states that explain a person's

behavioral tendencies refers to:

1 A personality.

2 B values.

3 C motivation.

4 D locus of control.

5 E job satisfaction.

(p 37) You have just hired several new employees who are

motivated, able to perform their jobs, and have

adequate resources However, they are not sure what tasks are included in their job According to the MARS model, these new employees will likely:

1 A emphasize the utilitarianism principle in their decision making.

2 B have lower job performance due to poor role perceptions.

3 C have high job performance because they are motivated and able to perform the work.

4 D have above-average organizational citizenship.

5 E have a high degree of differentiation according to Holland's classification of occupations.

(p 42) Most employees in the social services section of a

government department have frequent interaction with people who are unemployed or face personal

problems Which of the following personality

characteristics is best suited to employees working in these jobs?

1 A High neuroticism

2 B External locus of control

3 C High introversion

4 D High agreeableness

5 E Low motivation

(p 38,39) Lawrence stole a clock from his workplace Which

of the following refers to Lawrence's activity?

1 A Productive behavior

2 B Counterproductive behavior

3 C Task performance

4 D Organizational citizenship behavior

5 E Job matching

(p 35) Which of the following does ability include?

1 A Aptitudes and learned skills

2 B Natural aptitude and intensity

3 C Persistence and direction

4 D Intensity and learned capabilities

5 E Direction and intensity

(p 38) Assisting coworkers with their work problems,

adjusting work schedules to accommodate coworkers, and showing genuine courtesy toward coworkers are some of the forms of:

1 A role perception.

2 B counterproductive behavior.

3 C task performance.

4 D organizational citizenship.

5 E job matching.

(p 35) Which element in the MARS model of behavior and

performance is competencies most closely related to?

1 A Motivation

2 B Situational factors

3 C Role perceptions

4 D Ability

5 E Emotions

(p 35) All technical employees at a paper mill take a course

on how to operate a new paper-rolling machine This course will improve job performance mainly by altering employees':

1 A aptitudes.

2 B attitude.

3 C motivation.

4 D organizational citizenship.

5 E learned capabilities.

(p 35,36) Which of the following actions ensure that selected

candidates have appropriate aptitudes to perform the job?

1 A Hiring applicants with appropriate aptitudes

2 B Training employees so that they develop appropriate aptitudes

3 C Motivating employees to have appropriate aptitudes

4 D Providing resources that allow employees to perform their jobs

5 E Providing employees with the latest technology

(p 34) Which of the following identifies the four factors that

directly influence individual behavior and

performance?

1 A Utilitarianism

3 C Schwartz's model

4 D Holland's model

5 E Myers-Briggs Type Indicator

(p 35) Which of the following refers to the natural talents

that help employees learn specific tasks more quickly and perform them better?

1 A Persistence levels

2 B Direction

3 C Intensity

4 D Aptitude

5 E Commitment

(p 35) Which of the following concepts consists of aptitudes,

skills, and competencies?

1 A Motivation

2 B Personality

3 C Values

4 D Ethics

5 E Ability

(p 37) To reduce the amount of non-recyclable waste that

employees throw out each day, a major computer

company removed containers for non-recyclable

rubbish from each office and workstation This altered employee behavior mainly by:

1 A increasing employee motivation to be less wasteful.

2 B helping employees to learn how to be less wasteful.

3 C altering situational factors so that employees have more difficulty practicing wasteful behavior.

4 D increasing aptitudes that make employees less wasteful.

5 E increasing organizational citizenship so that employees will be less wasteful.

(p 42) Which of the following acronyms identifies the "Big

Five" personality dimensions?

1 A MBTIA

3 C VALUE

4 D MARSE

5 E HAPPY

(p 35) _ represents the forces within a person that affect

the direction, intensity, and persistence of voluntary behavior

1 A Motivation

2 B Personality

3 C Values

4 D Ethics

5 E Ability

(p 37) Which of the following refers to a person's beliefs

about what behaviors are appropriate or necessary in

a particular situation?

1 A Natural aptitudes

2 B Role perceptions

3 C Competencies

4 D Locus of control

5 E Situational factors

(p 42) Conscientiousness is a dimension of:

1 A the MARS model.

2 B Schwartz's values model.

3 C Myers-Briggs Type Indicator.

4 D Jungian personality theory.

5 E the five-factor model of personality.

(p 35) Which of the following refers to the fact that

motivation is goal-directed, not random?

1 A Persistence

2 B Direction

3 C Intensity

4 D Aptitude

5 E Competencies

(p 36) Travel Happy Corp gives simple accounts to newly

hired employees, and then adds more challenging accounts as employees master the simple tasks This practice mainly:

1 A improves role perceptions.

2 B increases person-job matching.

3 C reduces employee motivation.

4 D provides more resources to accomplish the assigned task.

5 E improves employee aptitudes.

(p 42) Which of the following explicitly identifies

neuroticism?

1 A MARS model

2 B Schwartz's values model

3 C Five-factor model of personality

4 D Holland's theory of vocational choice

5 E Myers-Briggs Type Indicator

(p 42) Being good-natured, empathetic, caring, and

courteous are characteristics of people with _ personality trait

1 A openness to experience

2 B agreeableness

3 C locus of control

4 D emotional stability

5 E extraversion

(p 35) Motivation affects a person's _ of voluntary

behavior

1 A direction, intensity, and persistence

2 B antecedents, consequences, and reinforcers

3 C size, shape, and weight

4 D aptitudes, abilities, and competencies

5 E agreeableness, locus of control, and ethical sensitivity

(p 37) _ refers to goal-directed behaviors under the

individual's control that support organizational

objectives

1 A Organizational citizenship

2 B Counterproductive behavior

3 C Task performance

4 D Maintaining attendance

5 E Intensity

(p 35) Which of the following best represents the amount of

effort allocated to a particular goal?

1 A Persistence

2 B Direction

3 C Intensity

4 D Aptitude

5 E Competencies

(p 42) The "Big Five" personality dimensions represent:

1 A all of the personality traits found in an ideal job applicant.

2 B the aggregated clusters representing most known personality traits.

3 C the personality traits caused by the environment rather than heredity.

4 D the necessary conditions for a person to have extraversion.

5 E the characteristics of employees with low levels of motivation.

(p 35) Which of the following are external to the individual

but still affect his/her behavior and performance?

1 A Motivations

2 B Role perceptions

3 C Situational factors

4 D Abilities

5 E Resolutions

58 Free Test Bank for Organizational Behavior 6th

Edition McShane Multiple Choice Questions -

Page 2

(p 55) Which of the following countries generally has the

strongest collectivist value orientation?

1 A The United States

2 B Japan

3 C Taiwan

4 D Egypt

5 E France

(p 43) Which "Big Five" personality dimension is most

valuable for predicting job performance?

1 A Extraversion

2 B Openness to experience

3 C Conscientiousness

4 D Neuroticism

5 E Agreeableness

(p 56) _ is the extent to which people tolerate ambiguity

or feel threatened by ambiguity

1 A Individualism

2 B Collectivism

3 C Power distance

4 D Uncertainty avoidance

5 E Achievement orientation.

(p 54) People who value their independence and personal

uniqueness have:

1 A high individualism.

2 B high collectivism.

3 C high power distance.

4 D low uncertainty avoidance.

5 E low openness to experience.

(p 56) Etoni is a new employee who comes from a culture

that values respect for people in higher positions and values the well-being of others more than goal

achievement Etoni's culture would have:

1 A high power distance and nurturing orientation.

2 B high collectivism and short-term orientation.

3 C low uncertainty avoidance and high individualism.

4 D low power distance and strong nurturing orientation.

5 E high power distance and weak nurturing orientation.

(p 42-43) Barney who is a manager, is very conventional,

resistant to change, habitual, and does not accept new ideas very easily This implies that Barney has:

1 A low neuroticism.

2 B low customary thinking.

3 C high extraversion.

4 D high agreeableness.

5 E low openness to new experience.

(p 52) The ability to recognize the presence and determine

the relative importance of an ethical issue is known as:

1 A neuroticism.

2 B moral intensity.

3 C ethical sensitivity.

4 D utilitarianism.

5 E uncertainty avoidance.

(p 45) Which of the following statements about the

Myers-Briggs Type Indicator (MBTI) is true?

1 A It advocates the view that thinking and feeling is less important in decision making.

2 B It is no longer used in organizations.

3 C Research has concluded that the MBTI does a poor job of measuring Jung's psychological types.

4 D Research suggests that the MBTI is more useful for career development and self-awareness than for selecting job applicants.

5 E The MBTI combines 16 pairs of traits into four distinct types.

(p 52) Senior executives at CyberForm must make a

decision that will affect many people and where the decision may produce good or bad consequences for those affected This decision:

1 A has a high degree of ethical sensitivity.

2 B is one in which decision makers should rely only on the utilitarianism rule of ethics.

3 C has a low degree of ethical sensitivity.

4 D has a high degree of moral intensity.

5 E should be taken with complete conscience.

(p 55) Which of the following statements about

cross-cultural values is true?

1 A People with a high achievement-orientation emphasize relationships and the well-being of others.

2 B People with high individualism can have any level (high or low) of collectivism.

3 C People with high power distance value independence and personal

uniqueness.

4 D People with low uncertainty avoidance must also have high power distance.

5 E People in almost all cultures have high uncertainty avoidance.

(p 43) _ characterizes people who are quiet, shy, and

cautious

1 A Introversion

2 B Openness to experience

3 C Conscientiousness

4 D Neuroticism

5 E Agreeableness

(p 47) Beliefs about what is good or bad, right or wrong are

referred to as:

1 A organizational citizenship.

2 B values.

3 C collectivism.

4 D moral intensity.

5 E extraversion.

(p 51) One of the limitations of the individual rights principle

is that:

1 A it really is not an ethical principle at all.

2 B some individual rights conflict with other individual rights.

3 C it does not protect the right to physical security and freedom of speech of the employees.

4 D it is almost impossible to evaluate the benefits or costs of decisions when many stakeholders are affected.

5 E it can degenerate into unjust favoritism.

(p 57) People with a high _ value assertiveness,

competitiveness, and materialism

1 A individualism

2 B collectivism

3 C power distance

4 D uncertainty avoidance

5 E achievement orientation

(p 56) Employees from cultures with a high power distance

are more likely to:

1 A use their existing power to gain more power.

2 B encourage consensus-oriented decision making.

3 C avoid people in positions of power.

4 D readily accept the high status of other people in the organization.

5 E give their power to others as a sign of friendship.

(p 47) Schwartz's model organizes values into:

1 A six dimensions.

2 B a hierarchy.

3 C three statistical formulas.

4 D ten broader domains.

5 E a time line.

(p 50) Which of the following represents values that

determine whether actions are right or wrong and

outcomes are good or bad?

1 A Conscientiousness

2 B Sensing

3 C Moral intensity

4 D Self-monitoring

5 E Ethics

(p 55) Americans tend to have high:

1 A power distance.

2 B nurturing-orientation.

3 C long-term orientation.

4 D individualism.

5 E uncertainty avoidance.

(p 48) Which of the following is a domain in Schwartz's

model?

1 A Personality trait

2 B Emotion

3 C Conscientiousness

4 D Neuroticism

5 E Stimulation

(p 55) People with high collectivism:

1 A accept unequal distribution of power.

2 B also have low individualism.

3 C value harmonious relationships in the groups to which they belong.

4 D value thrift, savings, and persistence.

5 E appreciate the unique qualities that distinguish themselves from others.

(p 51) Which of the following is identified as an ethical

principle?

1 A Utilitarianism

2 B Power distance

3 C Conservation

4 D Self-enhancement

5 E Power

(p 50) Which of the following is ethics most closely related

to?

1 A Values

2 B Locus of control

3 C Myers-Briggs type Indicator

4 D Personality

5 E Ability

(p 44) Jung's psychological types are measured through

the:

1 A "Big Five" personality types.

2 B locus of control scale.

3 C instrument that also measures neuroticism.

4 D Myers-Briggs Type Indicator.

5 E self-monitoring personality test.

(p 47) Which of the following statements about values is

true?

1 A They have fairly low conflict with each other.

2 B They describe what we naturally tend to do.

3 C They are not influenced much by socialization.