145 test bank for organizational behavior 12th edition schermerhorn đề thi trắc nghiệm

a People with an external locus of control tend to be more introverted.. b People with an internal locus of control tend to be more extroverted?. c People with an internal locus of contr

145 Test Bank for Organizational Behavior 12th Edition Schermerhorn

Multiple Choice Questions - Page 1

individuals use reason and intellect to deal with

problems and downplay emotions

individuals prefer routine and order, and

emphasize well-defined details in gathering

information; they would rather work with known facts than look for possibilities

Which of the following statements about problem-solving

styles is NOT accurate?

1 a) Information gathering involves getting and organizing data for use.

2 b) Sensation-type individuals and intuitive-type individuals represent two forms of information gathering.

3 c) Evaluation involves making judgments about how to deal with information once

it has been collected.

4 d) Two forms of evaluation are feeling and thinking.

5 e) Problem-solving styles are most frequently measured by the

Morrison-Bellarmine Type Index.

Which of the following statements about locus of control is

correct?

1 a) People with an external locus of control tend to be more introverted.

2 b) People with an internal locus of control tend to be more extroverted.

3 c) People with an internal locus of control tend to perform better on tasks requiring complex information processing and learning.

4 d) People with an external locus of control are more oriented toward their own feelings.

5 e) Many managerial and professional jobs require behavior that is consistent with

an external locus of control.

means being aware of the behaviors, preferences,

styles, biases, personalities, and so on of others

individuals prefer the “big picture”, like solving

new problems, dislike routine, and would rather look for possibilities than work with facts

Which of the following personality traits is NOT included in

the “Big Five”?

Which of the following statements does NOT accurately

describe high self-monitors?

1 a) High self-monitors are sensitive to external cues.

2 b) High self-monitors tend to behave differently in different situations.

3 c) High self-monitors present a very different appearance from their true self.

4 d) High self-monitors ignore the behavior of others.

5 e) High self-monitors are flexible and especially good at responding to situational contingencies.

Individuals with a sensation-feeling style of problem solving

tend to be good at which of the following?

Which of the following statements provides an inaccurate

description of people with high self-esteem?

1 a) They see themselves as capable, worthwhile, and acceptable.

2 b) They tend to have few doubts about themselves.

3 c) They seldom experience a boost in job performance.

4 d) When under pressure, they may become boastful and act egotistically.

5 e) They may be overconfident at times.

traits are surface-level traits that reflect the way

a person appears to others when interacting in various social settings

means being aware of our own behaviors,

preferences, styles, biases, personalities, and so on

A person high in is concerned with toughness

and power and opposes the use of subjective feelings

1 a) authoritarianism

2 b) Machiavellianism

3 c) internal locus of control

4 d) dogmatism

5 e) external locus of control

The traits measure how much an individual

experiences emotional distress or displays

unacceptable acts

1 a) cognitive strength

1 a) Outgoing, sociable, and assertive

2 b) Good-natured, trusting, and cooperative

3 c) Responsible, dependable, and persistent

4 d) Unworried, secure, and relaxed

5 e) Imaginative, curious, and broad-minded

A person with a(n) personality regards legitimate

authority as absolute and accepts or rejects others according to how much they agree with accepted

individuals are oriented toward conformity and

try to accommodate themselves to other people

combines a set of physical and mental

characteristics that reflect how a person looks, thinks, acts, and feels

1 a) Cognition

2 b) Personality

3 c) Perception

4 d) Aptitude

5 e) Ability

The “Big Five” personality dimension of agreeableness

refers to which of the following sets of personality traits?

1 a) Outgoing, sociable, and assertive

2 b) Good-natured, trusting, and cooperative

3 c) Responsible, dependable, and persistent

4 d) Unworried, secure, and relaxed

5 e) Imaginative, curious, and broad-minded

An individual high in sees the world as a

Research has shown that proactive personality is positively

related to all of the following EXCEPT:

1 a) Capable of lying to achieve personal goals

2 b) Approaches situations logically

3 c) Rarely swayed by loyalty

4 d) Rarely skilled at influencing others

5 e) Rarely swayed by the opinions of others

Conscientiousness is a “Big Five” personality dimension

that involves the traits of being

1 a) outgoing, sociable, and assertive

2 b) good-natured, trusting, and cooperative

3 c) responsible, dependable, and persistent

4 d) unworried, secure, and relaxed

5 e) imaginative, curious, and broad-minded

Problem-solving style reflects the way a person goes about

and information in solving problems and making decisions

55 Free Test Bank for Organizational Behavior 12th

Edition Schermerhorn Multiple Choice Questions - Page 2

All of the following are terminal values EXCEPT:

refers to policies and practices that seek to

include people within a workforce who are considered

to be, in a way, different from those in the prevailing constituency

1 a) Sexual orientation is protected by the EEOC.

2 b) The first U.S corporation to add sexual orientation to its nondiscrimination policy was Apple Computers.

3 c) A 2010 Harris poll shows that 78 percent of heterosexual adults in the U.S agree that how an employee performs at his or her job should be the standard for judging an employee, not one’s sexual orientation.

4 d) Few companies are extending rights to gay workers.

5 e) Attitudes towards gays in the workplace are not changing significantly.

stress has a positive impact on both attitudes

Which of the following is NOT one of the “work setting”

values specifically identified by Meglino and

Baby Boomers believe that Millenials

1 a) are very hard working

2 b) are too entitled

3 c) are earning their stripes quickly

4 d) value structure

5 e) value professional dress

All of the following are instrumental values EXCEPT:

Which of the following statements is TRUE concerning

dimensions of national culture?

1 a) U.S is a more long-term oriented country

2 b) Japan’s culture is considered to be feminine

3 c) U.S has a highly individualistic culture

4 d) Hong Kong is considered to have a high uncertainty avoidance culture

5 e) Mexico is considered to have an individualistic culture

When learning to say no, an individual should do which of

the following?

1 a) Focus on what matters most

2 b) Weigh the yes-to-stress ratio

3 c) Take guilt out of the equation

4 d) Sleep on it

5 e) All of the above

Which of the following has been cited as a recommendation

for changing structures and perceptions to address the leaking pipeline?

1 a) Provide mentoring for all high potential female managers

2 b) Create organizational cultures more satisfying to women

3 c) Measure performance through results

4 d) Actively monitor satisfaction levels of women

5 e) All of the above

When people lose interest in and satisfaction with a job due

to stressful working conditions, they are likely to

Which of the following is an incorrect description of the

workplace values schema developed by Bruce Meglino and his associates?

1 a) Getting things done and working hard to accomplish difficult things in life

2 b) Being concerned for other people and helping others

3 c) Telling the truth and doing what you feel is right

4 d) Discovering truth through reasoning and systematic thinking

5 e) Being impartial and doing what is fair for all concerned

Managers should be alert to key symptoms of excessive

stress in themselves and their employees Which of the following is a key stress symptom?

1 a) Changes from punctuality to tardiness

2 b) Changes from diligent work to careless work

3 c) Changes from a positive attitude to a negative attitude

4 d) Changes from cooperation to hostility

5 e) All of the above

Peoples’ develop as a product of the learning

and experience they encounter in the cultural setting

in which they live

in organizations emphasizes appreciation of

differences in creating a setting where everyone feels valued and accepted

involves the pursuit of one’s job and career

goals with the support of a personal health promotion program

1 a) Quality of work life programs

2 b) Stress prevention programs

3 c) Eustress management programs

4 d) Employee assistance programs

5 e) Personal wellness

occurs when individuals express positive

feelings upon encountering others who exhibit values similar to their own

1 a) Personal consistency

2 b) Theoretical consistency

3 c) Personal congruence

4 d) Value performance

5 e) Value congruence

Estimates indicate that Americans have one or

more physical or mental disabilities

1 a) Look for the silver lining

2 b) Try to look on the bright side

3 c) Stand your ground and fight for what you want

4 d) Try to forget the whole thing

5 e) Accept sympathy from someone

What phrase was coined to describe how women have not

reached the highest levels of organizations?

4 d) Abnormal stress

5 e) Destructive stress

Which of the following is NOT a common work-related

stressor?

1 a) Being asked to do too much

2 b) Being asked to do too little

3 c) Not knowing what you are expected to do

4 d) The birth of a child

5 e) Being bothered by noise and lack of privacy

Which of the following is NOT an example of a terminal

1 a) Type A people tend to work fast

2 b) Type A people tend to be abrupt

3 c) Type A people tend to be laid back

4 d) Type A people tend to be irritable

5 e) Type A people tend to be aggressive

In recent years, the workplace has experienced a shift from a

focus on diversity to a focus on

True - False Questions - Page 1

The “Big Five” personality traits include extraversion,

agreeableness, conscientiousness, emotional stability, and creativity

1 True

2 False

In assessing a person’s problem-solving style, information

gathering involves making judgments about how to deal with and interpret information

1 True

2 False

Individuals with a Type A orientation are characterized as

being more easy going and less competitive than Type

B

1 True

2 False

High self-monitoring individuals cannot disguise their

behaviors ¾ “what you see is what you get.”

Positive and innovative changes in organizations have a

greater degree of positive effects on proactive

individuals

1 True

2 False

A low-Machiavellian personality approaches situations

logically and thoughtfully and is even capable of lying

to achieve personal goals

1 True

2 False

Individuals with a Type B orientation are characterized by

impatience, desire for achievement, and

perfectionism

1 True

2 False

Personality represents the overall combination of

characteristics that capture the unique nature of a

person as he or she reacts and interacts with others

1 True

2 False

Problem-solving styles are most frequently measured by the

Myers-Briggs Type Indicator (MBTI), which asks

individuals how they usually act or feel in specific

situations

1 True

2 False

Personal conception traits represent the way individuals

tend to think about their social and physical setting as well as their major beliefs and personal orientation concerning a range of issues

1 True

2 False

Stress is a state of tension experienced by individuals facing

extraordinary demands, constraints, or opportunities

1 True

2 False

People with an internal locus of control exhibit greater

self-control, are more cautious, engage in less risky

behavior, and are less anxious

1 True

2 False

In terms of job performance, research has shown that

conscientiousness predicts job performance across five occupational groups of professions—engineers, police, managers, salespersons, and skilled and

semiskilled employees

1 True

2 False

People with an intuitive-thinking style of problem solving

tend to be speculative, objective, impersonal, and idealistic

1 True

2 False

Highly authoritarian individuals are so susceptible to

authority that in their eagerness to comply they may behave unethically

1 True

2 False

According to research by Rich Arvey and colleagues, family

experiences are more important than experiences at work in shaping women’s leadership development

1 True

2 False

As a determinant of personality, heredity consists of those

factors that are determined at conception, including physical characteristics, gender, and personality

factors

1 True

2 False

In OB, the term individual differences is used to refer to the

ways in which people are similar and how they vary in their thinking, feeling, and behavior

1 True

2 False

People with an external locus of control believe that they

control their own fate or destiny

1 True

2 False

Extraversion, a “Big Five” personality dimension, is

associated with being imaginative, curious, and minded

broad-1 True

2 False

A person high in dogmatism tends to adhere rigidly to

conventional values and to obey recognized authority

1 True

2 False

Self-esteem has no drawbacks; high self-esteem only boosts

performance and satisfaction

1 True

2 False

Thinking-type individuals use reason and intellect to deal

with problems and they downplay emotions

1 True

2 False

Environment sets the limits on just how much an individual’s

personality characteristics can be developed; heredity determines development within these limits

1 True

2 False

In studying individual differences, we attempt to identify

where behavioral tendencies are similar and where they are different

1 True

2 False

Self-esteem is an individual’s belief about the likelihood of

success in completing a particular task

1 True

2 False

In solving problems, sensation-type individuals prefer

routine and order whereas intuitive-type individuals prefer the “big picture.”

1 True

2 False

59 Free Test Bank for Organizational Behavior 12th

Edition Schermerhorn True - False Questions - Page 2

Personal wellness requires attention to such factors as

smoking, weight, diet, alcohol use, and physical

fitness

1 True

2 False

In the workplace, sexual orientation and ablebodiedness are

protected from discrimination by Title VII of the Civil Rights Act of 1964

Even though recent studies report that there is no significant

difference in performance between workers with

disabilities and those without, nearly three quarters of people with severe disabilities are reported to be

unemployed

1 True

2 False

In Meglino’s value schema, the value of honesty refers to

being impartial and doing what is fair for all