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Opration management chapter 1 operation and productivity

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Opration management chapter 1 operation and productivity

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... reduction Productivity improvement – 13 The Heritage of OM  Division of labor (Adam Smith 17 76; Charles Babbage 18 52)  Standardized parts (Whitney 18 00)  Scientific Management (Taylor 18 81)  Coordinated... (Ford/ Sorenson 19 13)  Gantt charts (Gantt 19 16)  Motion study (Frank and Lillian Gilbreth 19 22)  Quality control (Shewhart 19 24; Deming 19 50) © 2008 Prentice Hall, Inc – 14 The Heritage of... Employment Employment (millions) 12 0 – 10 0 – 80 – Service 60 – 40 – 20 – 0– Manufacturing | | | | | | | 19 50 19 70 19 90 2 010 (est) 19 60 19 80 2000 © 2008 Prentice Hall, Inc Figure 1. 5 (A) – 26 Industrial

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Mục lục

  • PowerPoint Presentation

  • Learning Objectives

  • Slide 3

  • What Is Operations Management?

  • Organizing to Produce Goods and Services

  • Why Study OM?

  • What Operations Managers Do

  • The Critical Decisions

  • Slide 9

  • Slide 10

  • Slide 11

  • Slide 12

  • Where are the OM Jobs?

  • The Heritage of OM

  • Slide 15

  • Taylor’s Principles

  • Henry Ford

  • W. Edwards Deming

  • Contributions From

  • New Challenges in OM

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