Chapter 13 Managing Diversity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13.1 Leaders in Corporate Diversity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part Diversity in the Workplace The differences people bring to the workplace are valuable The workforce is changing as organizations build cohesive teams: Unprecedented generational diversity Aging workers Increased diversity Growth in women workers © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13.2 Milestones in Diversity Sources: Spotlight on Diversity, ,special l advertising section, MBA jungle (March-April 2003) and Xerox Corporate website www news.Xerox com © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13.3 Projected Changes in U.S Labor Force, 2010 to 2022 © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part Diversity on a Global Scale Diversity challenges concerning progression of women into upper management positions Europe has very complex social and cultural systems National cultures are intangible, pervasive, and difficult to comprehend It is imperative to understand local cultures © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part Managing Diversity Today diversity is defined broadly in terms of: Race Gender Age Lifestyle Disability Inclusive model includes all ways in which employees are different (i.e., cultural upbringing) © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13.4 Traditional vs Inclusive Models of Diversity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part Diversity of Perspective A broader and deeper base of Ideas Opinions Experiences For Problem-solving Creativity Innovation © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13.5 Dividends of Workplace Diversity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 10 Factors Shaping Personal Bias Prejudice – different is deficient Discrimination – acting on prejudicial attitudes Stereotypes – rigid, exaggerated, and irrational beliefs © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 11 13.6 Stereotyping versus Valuing Cultural Differences © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 12 Ethnocentrism Your group or subculture is inherently superior to other groups and cultures Makes it difficult to value diversity Business world and assumptions still somewhat homogeneous Organizations are shifting from a monoculture view to pluralism and ethnorelativism © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13 Factors Affecting Women’s Careers There are advantages to hiring, retaining, and promoting women in organizations Men have higher wages and faster promotions than women © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 14 Factors Affecting Women’s Careers Women are favored in leadership roles for demonstrating behaviors and attitudes that: Help them succeed in the workplace, a factor called “female advantage” © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 15 Factors Affecting Women’s Careers Glass ceiling – an invisible barrier that exists for women and minorities that limits their upward mobility in organizations Opt-out trend – women are voluntarily leaving the workforce for various reasons © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 16 Female Advantage Women are more collaborative, less hierarchical, relationship-oriented Better able to deliver in terms of what modern society requires of people © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 17 Diversity Initiatives and Programs Companies believe that diversity initiatives help maintain competitive advantage, and Improving morale Decreasing interpersonal conflict Facilitating progress in new markets Increasing creativity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 18 13.8 The Most Common Diversity Initiatives © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 19 Diversity Initiatives and Programs Enhancing structures and policies Expanding recruitment efforts Establishing mentor relationships Increasing awareness of sexual harassment Generalized Inappropriate/offensive © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 20 Diversity Initiatives and Programs Solicitation with promise of reward Coercion with threat of punishment Sexual crimes and misdemeanors Multicultural teams – Teams made up of members from diverse national, racial, ethnic, and cultural backgrounds © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 21 Diversity Initiatives and Programs Encouraging employee affinity groups Based on gender or race, and are organized by employees to focus on concerns of employees from that group © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 22 [...]... Stereotypes – rigid, exaggerated, and irrational beliefs © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 11 13. 6 Stereotyping versus Valuing Cultural Differences © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part... monoculture view to pluralism and ethnorelativism © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13 Factors Affecting Women’s Careers There are advantages to hiring, retaining, and promoting women in organizations Men have higher wages and faster promotions than women © 2016 Cengage Learning All... progress in new markets Increasing creativity © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 18 13. 8 The Most Common Diversity Initiatives © 2016 Cengage Learning All Rights Reserved May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 19 Diversity .. .13. 1 Leaders in Corporate Diversity © 2016 Cengage Learning All Rights Reserved May not be scanned,... scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13. 2 Milestones in Diversity Sources: Spotlight on Diversity, ,special l advertising section, MBA... scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part 13. 3 Projected Changes in U.S Labor Force, 2010 to 2022 © 2016 Cengage Learning All Rights Reserved