unit 6 Futute (Intelligent Business)

you should know as much as possible about the products 2.. you should n’t start with a sales pitch straightaway 4.. you should ask a few questions to find out your customers needs 5.. yo

Vocabulary 1:

1 Worth

2 Estimate

3 High- earning/spending power

4 debt

5 Pay off

6 Discount

7 Method

8 Boost

Vocabulary 2:

1 Sponsorship – sponsor

2 Consumer – consume

3 Marketer – market

4 Organization – organizer

5 Analyst – analyse

6 Agent

2:

1 Maket -> marketing

2 Consume ->consumption

3 Analyse ->analysis

4 Agent ->agent

5 Consumer ->consumer

6 Consumption -> consumer

7 Sponsorship -> sponsor

8 Sponsor -> sponsorship

Listening 2

1.with a big party

2.by email

3.three

4.read product brochures

5.600

Language check:

1 must

2.have to

3.should

4.need

5.mustn’t

6 don’t have to

7 shouldn’t

8 don’t need

Practice :

1:

1 Don’t have to

2 must

3 don’t need to

4 need to

5 don’t have to

6 don’t need to

7 must

8 must

2:

1 you should know as much as possible about the products

2 you should start a conversation with the customer

3 you should n’t start with a sales pitch straightaway

4 you should ask a few questions to find out your customers needs

5 you must make the customer feel comfortable and important

6 you should suggest different products that the customer could be interest in

7 you must stress the benefits of the products not the features

8 you mustn’t spend too long with one customer when others are waiting