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vk com/ engl i s hl i br ar y Recruitment E-recruitment Socialnetworking Thewar for talent:Generation Y 72 Training Executive education E v a l u a t i ntgr a i n i n gp r o g r a m m e s Apprenticeships 76 20 24 Payand reward pay Executive 28 Benefits B o n u s ea s n di n c e n t i v e s 32 36 Diversity 10 Ethnic diversity 1 G e n d eer q u a l i t y 40 44 H i r i n gl o c a l l yo r a b r o a d 48 Strategy 13 Buitding a strong HRbrand 14 E-firing 52 56 HRdocuments J o ba d v e r t i s e m e n t 50 15 Letterof appointment 64 17 Performance appraisalrecord 68 18 Staffsatisfactionsurvey 72 CheckTests 76 Answerkey 80 Glossary 90 книга выложена группой vk.com/englishlibrary Thisunitlooksat thewaysin whichemproyers areusingtechnotogy in the recruitment process Discuss thesequestions Whenyouarethinkingaboutyourfuturecareer, howcanyoufindoutaboutthedifferent companies andorganisations youcouldworkfor? Whatsortof process youhaveto gothroughin orderto geta job?Describe thevariousstages tr Understandingthe mainpoints Readthearticleontheopposite pageandanswerthesequestions Whichmodern technological resource arecompanies nowusingto recruitthenextgeneration of employees? Besides theirownwebsite, whichtwoothertypesof sitearecompanies usingto attractandrecruit graduates? At whichstagein therecruitment process is onlinetestinguseful? Inwhichtwomainwaysis thisgenerally usefulto bothemptoyers andgraduates? why is it important forcompanies give quick to automated feedback? Whyis it notsufficient forcompanies simptyto usetheirownwebsite to attractyoungrecruits? Whatarecompanies tryingto achieve byengaging withpotential employees outsideof thecompany's ownwebsitedomain? According to thearticle,area[[employers proficient at usingwebresources to attractandrecruit yet? employees tr Understandingdetails Readthearticleagainandanswerthesequestions Whichwelt-known Internet siteis playing a majorrolein ErnstandYoung's recruitment strategy? Whatistheworld'slargest onlinerecruitment group? Givea specific example of howonlinetestingis useful,firsttyto thecompany andsecondly to the job applicant potentiaI Whichvirtualworldaresomecompanies usingin orderto meetpotential recruits? Howcanpotential recruits usethatresource to meetandtatkto company employees? whichothertwo Internet forumsdo employers useto meetyoungpeople? onceemployers havemadecontact withyoungpeople, howdotheykeepthoseyoungpeople interested in them? книга выложена группой vk.com/englishlibrary U N I T1 ' " E - R E C R U I T M E N T servicesof companiessuchasMonster, Onlinerecruitment: the world's largestonline recruitment group,they areusingonlinetechnology Shoppingfor talent zo to speedup the applicationprocess Internet,outsidetheir own web doyounger-Beneration mains.Tech-sav\T individuals now entering the job market spend much of their lives This allows candidatesto find out online and expect recruiters to be there,too detailsaboutthejob they areapplying F Forcompanies thismeans engaging for and completethe first stagesof 65 in the online social networkingthat the application by Sarah Murray plays such an important part in the C Oneimpoftantpart of this processis way youngrecruitsinteractwith their onlinetesting.Takinga practiceteston peers.As well as social networking a corporatewebsitemeansan individual can measurethemselvesagainst sites,virtual worlds such as Second Life also provide opportunities to the standards of thecompanyin areas whose :o such as numeracy,for example.For engageprospectivecandidates, 'avatars'(inventedonline characters) companies,thesetestscan weed out can interactwith thoseof the compainappropriatecandidatesbefore they ny's employees haveevenstartedthe applicationproG Much of the real powerof the Interthey savetime cess.And for graduates, net in recruitment exists in these :s and money.If they don't measureup, can they can withdraw from the process externalsites.wherecompanies without having to spend time on build an employer brand and tap into potentialrecruitsby engagingin application forms or travelling to issuesabout which theseindividuals anothercity D It is importantfor companiesto folarepassionate This meanscompanies needto establisha presencein everylow up with automatedfeedbackon thing from chatroomsto blogs the tests,however.Candidateswho A Since2007, Ernst & Young'srecruitwell in practice tests and receive H But while someforward-thinking ment strategyhas included a pageon instant feedback telling them that 85 companies aredoingthis,manyrecruitFacebook.On the site,job candidates ershaveyetto tapinto theseaudiences canmeetstudentsgainingwork experi- +s they'veexceededthe standardrequire'Organisationsare a bit unsureat the mentsfind that very encouraging,and ence,participatein opinion polls and join discussiongroups,whosetopics moment of how to take advantageof so tendto stick with the companyand this,' says Emma Parry, Research continuetheir application cover everythingfrom psychometric Fellow at CranfieldSchoolof ManageE However,the web offers more than testingto working in China ment 'But it's somethingthey'll have B However, the accounting firm's so automatedform filling, particularly when it comesto identifying the best to in the future because,for this l0 move into social networking is only generationof recruits,that'sthe way community talentamongthegraduate can oneexampleof thewaycompanies Traditionally, companiesthought they communicate.' usethe web to attracttop talent.Some abouthow to find the right candidate companieshaveextendedtheir useof the Intemetin the recruitmentprocess ss Today,however,they think abouthow the right candidatecan find them and are using web tools very effecby ' settingup shop'in otherpartsof the tively As well as making use of the in a virtual world FT Searchingfor information Lookat thesereasonswhy employersparticipatein socialnetworkingsites.Tick (/) the ones mentionedin the article to attract toptatent to havefunplaying on Second Life brand to buildanemployer to tap into potentialrecruits t o l e a r nm o r ea b o u tw o r l di s s u e s Lookat thesereasons whyyoungpeopleinteract withcompanies onsocialnetworking sites Tick(/) theonesmentioned in thearticle to develop'avatars' to improve theircomputer skitls groups to joindiscussion to meetinterns polls in opinion to participate книга выложена группой vk.com/englishlibrary UNITI " E-RECRUITMENT tr Word search Findthreewordsin paragraphs A andB of the articlewhichfoltowthe wordrecruitment andmatchthe resultingphraseswith theirmeanings recruitment whosejob it is to helpemployers findnewemployees t a) a setof companies newemployees recruitment p b) a planfor recruiting recruitment c) a seriesof stepswhichresultsin thehiringof newemployees tr families Word Complete the chartwith wordsfromthe article Complete the chartwiththe corresponding nouns verb noun to attract to extend to withdrawfrom to followup to receive g Wordpartnerships Matchtheverbsandverbphrases(1-8)with the nounphrases(a-h)to formwordpartnerships process relatingto the useof onlinetechnology in the iob application to use to complete to followupwith to findout to weedout to take to save to measure themselves a) inappropriate candidates b) webtoolsveryeffectively test c) a practice d) timeandmoney e) detailsaboutthejob f) thefirststagesoftheapplication g) against ofthecompany thestandards h) automated feedback Decidewhichactionsin Exercise belongto the candidate andwhichbelongthe company Oneofthemappliesto both книга выложена группой vk.com/englishlibrary U N I T1 " E-RECRUITMENT Sentencecompletion A-Cto complete Usephrases fromExercises thesesentences We havejust spenta monthworkingout our g r a d u a t eas n dw i l l r e c r u i t h e ma l l o n l i n e for the comingyear.We planto take on W e a r e a v e r y p o p u l a r c o m p a n y t o w o rl nk f a o cr t , w e w e r e v o t e d o n tehoef t o p - t e n l a s t y e a r S o m ec o m p a n i easr e u s i n go n l i n ew e b t o o l st o a l l o wp o t e n t i arle c r u i t st o t h e f i r s ts t a g e so f t h e i r jobapptication P r a c t i ctee s t se n a b l ep o t e n t i aal p p l i c a n ttso t h e m s e l v easg a i n stth e s t a n d a r dos f t h e c o m p a n y O n l i n et e s t sa l l o we m p l o y e rt so w e e u t s o t h a tt h e yd o n ' tw a s t et i m eo r m o n e yv i s i t i n g the companyfor testsand interviews S o c i anl e t w o r k i n cga nb e a g r e a tw a yt o t o p t a l e n t l t i s a n i m p o r t a npt a r to f a c o m p a n y 'tsa s ko f b u i t d i n ga n e m p l o y ebr r a n dt o a p p e atl o p o t e n t i a l young g expressions Understandin Choose thebestexplanation foreachwordorphrase fromthearticle ' whosetopics covereverythingfrompsychometrictestingto ' ([ines6-8) a) mathematical tests b) testswhichmeasurepersonalityand attitudes ' in areassuchas numerocy '(lines29-30) a ) s k i l tw i t h n u m b e r sa n d m a t h e m a t i c s b) abitityto readnumbersaccurately ' can weedout inappropriatecandidates '(tines 37-32) a) selectsuitablecandidates b ) e l i m i n a t eu n s u i t a b l cea n d i d a t e s 'lf they don't measureup, '(tine lS) a ) a r e n ' tb i g e n o u g h b ) a r e n ' tc o m p e t e net n o u g h 'Tech-sovvy, younger-generation individuals '(lines59-60) a ) w i t h s p e c i a l i st e t c h n i c asIk i l l s aboutand ableto use moderntechnology b) knowtedgeable youknowof areusingthemto interact Visitthewebsites mentioned andseeif anycompanies with potential recruits Describe thewaysin whichtheyaredoingthis youknowof andfindoutif theyprovide Visitthewebsites of anycompanies onlineservices for potential practice applicants Complete a testor twoandseehowyoumeasure up книга выложена группой vk.com/englishlibrary Thisunitlooksat thewaycompanies areusingtheirexisting employees to find newones Discuss thesequestions Describe waysin whichcompanies findnewbutexperienced employees in yourcountry Canyouthinkof anyotherwaystheycoulddo this?Explain yourideas Understanding the mainpoints Read thearticle pageandanswer ontheopposite thesequestibns Whoareemployers increasingly usingto findotherexperienced employees fortheircompanies? Whatis thebenefitfortheemployee whorefersa potential recruit? Whichfeatureof modernlifehasencouraged emptoyers to followthisrecruitment strategy? Givetwoexamples fromthearticleof onlinesocialnetworking communities Whatarethebenefits forthecompany? Whereis thisrecruitment strategy morecommon, Indiaor the UK? Arethereanypotential disadvantages in recruiting emptoyees viapersonaI referrals? WhatInternet provide resource someemployers for employees whowantto referfriendsand job candidates? contacts aspotential Understandingdetails Readthe articleagainandsaywhetherthesestatements aretrue (T)or false(F).Correctthe falseones ldentifuthe partof thearticlethatgivesthisinformation Companies onlyaskpeoplewhostitlworkforthemto lookfor newrecruits lndianemployers save75 percentof theirrecruitment coststhroughpersonaI referrals Emptoyees whobringnewrecruits to a company areusuatly rewarded witha job promotion Themostanemployee personal canmakefroma UKemployer fora successful referral is f2,000 Jobcandidates whohavebeenreferred go bya frienddo notneedto throughthesametestingano process interview asotherjob candidates lt is bestif a company doesnotteltthepeopleresponsible forselecting successful candidates the job candidate nameof thepersonwhohasreferred a specific lt canbea goodideafora company to waituntila newrecruithassuccessfully workedforthecompany forsometimebeforepayinga bonusto thepersonwhorecommended them книга выложена группой vk.com/englishlibrary U N I T2 ' " S O C I AiLl I E T W O R K I N G Social networking hits the workplace byAlicia Ctegg peopleknow that havA Career-minded ing a wide circle of friendscan be a good thing in the job market.Now employers are benefiting from the s addressbooks of their employeesby rewarding those who talent-spotfor thecompany B Almost half of UK employersoffer staff an incentive to get friends and values of the culture they are joining to makejob applications, ro associates 'The learning curve for becoming accordingto the CharteredInstituteof effective is much shorter,'says Richard PersonnelandDevelopmentin theUK Jordan, Head of Employer Brand at Also on the increaseareprogralnmes Ernst & Young in London which encourageformer employees One concem however is that referrs to feed back recruitmentleads and F ral programmes restrict the flow of new c o n s i d e r e j o i n i n gt h e c o m p a n yi n ideas into organisations,becauseexistthe future ing staff are likely to recommend C Growing enthusiasmfor social n e t w o r k i n g h a s m a d e ' p e r s o n a l 50 people who think like they G As the popularity of referral zo introduction'popular.'The marketis programmes which offer a reward has very aware of the power of word of risen so has the size of the reward A mouth,'saysRichardSpragg,Commucase in point is professional services nicationsManagerat EPC-global 'It is drivenby businesses firms, where bonuses can range from wakingup f2000 for the appointment of a secre2s to communitiessuchasMySpaceand tary to f 10000 for a partner However, FriendsReunited.' another concern is that extravagant D Employersmeasurablybenefitfrom bonusesmay tempt staffto recommend referral programmes;they can cut recruitment budgets According d) names inappropriately H Some feel that friendship can 30 to one group HR director,in the UK, colour someone's view of a prospec20 per cent of recruits come through tive mate's capabilities When a employeereferrals,which representa respected employee recommends a 50-per-centcostsaving,while in India friend, employers may be tempted to abouthalf comethroughreferrals,and assume that the candidate will make :s the savingsarecloserto 75 per cent an equally good colleague E Keepingcostsdown isn't the only Referral programmes are useful, but attractionof referralandex-employee certain rules are necessary.Rule one is hiring schemes Justas importantare that referred candidates should be the benefitsthat flow from appointing assessedon the same basis and by the $ someonewho is known to sharethe samemethodsas externalapplicants Another safetymeasureis to hide the source,wherepossible,throughwhich zs referralshave enteredthe selection pipeline Recommendationsarevaluableonly J if they provide candidateswith the requiredskills Recruitersmust also so planfor how to dealwith appointments that go wrong To limit their financial exposure,someemployerspaybonuses only after a referred candidatehas completeda probationaryperiod K One employer invites staff, particularly those in areas of skills shortages, to enrol as 'talentscouts' They then receive an online magazite that highlights recruitmentpriorities m and offers tips on how to network They learn how to spot and approach talentedpeoplein order to increasethe talent pool In some people'sview, though, not paying the recruitment ss bonus until after a probationary period is a clear caseof management avoidingresponsibi Iity книга выложена группой vk.com/englishlibrary FT U N I T ' > S O C I AtIt E T W O R K I N G tr Word search or formeremployees Findwordsandphrasesin the articlewhichdescribethingsemployees cando to hetpfind newrecruitsfor a company t o t - t (.p a r a g r aAp)h a (paragraph B) to getfriends to m j andassociates p )h t o f b r .e c r u i t m el n t .(.p a r a g r aB H) to r afriend(paragraph p )h t o e n r oal sa t t (.p a r a g r aK (paragraph lQ to n t eedo p l (ep a r a g r alp0h t o s a na d t a l e n p offerstaffin return Findwordsin the articlewhichdescribewhatcompanies for this hetp an i (paragraph B) p h) a r (.p a r a g r aG p h) a b ( p a r a g r aG Findwordsor phrasesin the articlewhichfit thesemeanings youworkfor (paragraph C) the referralof a friendor associate to the company p i is givena newjob (paragraph G) whata company is saidto havemadewhena candidate (paragraph l) thenaccepted or rejected bywhichcandidates areinterviewed, theprocess t h er P assesses whether is recruited, duringwhichthecompany theperiodaftera newemployee (Someemployers to workforthecompany theyarerightforthejob andcancontinue (paragraph compteted.) bonuses untilthistimehasbeensuccessfutty notpayreferral J) P P tr Word families fromthe articlewhichincludedifferentformsof refer the chartwith wordpartnerships Complete verb t o st o m e o n e to a company 10 noun employee adjective candidate adiective oprogramme книга выложена группой vk.com/englishlibrary UNIT2 " SOCIALNETWORKING Textcompletion thisparagraph fromExercises A andBto complete Usewordsandphrases C o m p a n i ecsa ns a v ea l o t o f m o n e yb y e n c o u r a g i negm p l o y e etso f i n d n e wr e c r u i t sf o r t h e m T od o t h i s , o m ec o m p a n i easr es o w e l lo r g a n i s e tdh a tt h e yh a v e a f i n a n c i a t ' S t h e yu s u a l t yo f f e rt h e e m p l o y e e t sotfh e c o m p a n y m o s t u r g e n t l y s e t u p e m p l o y e e ' t o a d v i s e e m p t o y e e s o n trheectryupi e ' t o os o o n T h e ys o m e t i m e s n e e d sS o m ec o m p a n i easr ec a u t i o u sa b o u tr e w a r d i n tgh e b e f o r ep a y i n gt h e e m p l o y eteh e i r l5f a n w a i tu n t i lt h e n e wr e c r u iht a sc o m p l e t ead e m p l o y eues e st h e i rf r e et i m et o a' n d - p .o/ t e n t i ar le c r u i t st h, e yc a ne a r na l o t o f e x t r a moneyon top of their salary Understanding expressions fromthearticte foreachwordorphrase thebestexptanation Choose people know that ' (tine1) 'Career-minded a ) p e o p t ew h o h a v es t r o n ga m b i t i o n sf o r t h e i rc a r e e r b ) p e o p t ew h o d o n ' tl i k et h e i rc a r e e r ' businesseswaking up to communitiessuch as ' (lines24-25) a) becomingmoreawareof b ) s a y i n gh e l l ot o t h e i rn e i g h b o u risn t h e m o r n i n g 'The leorningcurvefor becomingeffective ' (tines 42-43) a) amountof time it takesto acquirethe rightknowledge b) amountof time it takesto recruit ' bonuses '(lines58-59) extravaganf a) extremelylarge b) additionat ' can colour someone'sview of ' (tines67-62) a ) i n f t u e n cteh e i rj u d g e m e n t b) makethem angry 'Io Iimit their financiolexposure,some employers ' (lines81-82) a) keeptheir financesa secret b ) m i n i m i s et h e r i s ko f l o s i n gm o n e y '.,.to increasethe talentpool.' ([ines92-93) a ) e n c o u r a geem p l o y e etso i m p r o v et h e i rs w i m m i n gs k i t t s b ) r a i s et h e n u m b e ro f h i g h t ys k i l l e de m p l o y e eisn t h e c o m p a n y to companies of using anddisadvantages Writea shortreportoutlining theadvantages anemployee referral scheme payments Writea listof Theincentives mentioned in thearticlearemosttysimplefinancial its employees to bringin newrecruits couldincentivise otherwaysin whicha company книга выложена группой vk.com/englishlibrary 77 Usewordsand phrasesfromUnits1-9 to completethesesentences thisis knownasthe r process andconductsinterviews, Whena companylooksfor newemployees a feedback speedy ofdoingonlinetestsisthatyoucanreceive Onebenefit job form, enterthet process they theirapplication havecompleted Once appticants putsyouin touchwiththecompany theyworkforwiththeaimof possibty Whena friendor associate you,thisis knownasa p introduction recruiting youngrecruits regularly to geta widerangeof experience to movedepartments J r a[[ows to riseto a highteveIin hisor hercompany is onewhois expected Ah -p employee E , e t a k ec a r eo ft h es o c i e tayn de n v i r o n m et hnet yi n h a b i t programme is calted a f or seminar a training conducting Theperson g training byanofficiat organisation is recognised a variety at theirownspeedandthrough andknowledge to develop skitts employees atlows 10 t .1 of media 11Trainingdepartmentsusuattyc asurveytofindouthowacoursewasperceivedbytheparti performance youshouldmonitor afterthecourse theparticipants' of skillstraining, 72 Tom theimpact 3A c i s a p e r s o n w h o h a s s i m i l a r r e s p o n s i b i l i t i e s a n d p e r f o r m s t h e s a m e f u n c t i o n a s a n o t h W h e na ni n d u s t rl ya c k ks e ys k i l l st ,h i si sc a l l e ad t t is hiring thata company refers to thenumber of newapprentices 15 'Apprentice i ' r anagement l nl a r g e c o m p a n i et hs e, r c d e c i doentsh es a l a r i easn db o n u s eosf i t ss e n i om report paid in company's annual theirdirectors the theyhave haveto e what companies 17 Large provides andyoungchildren daycareforbabies 18 A workplace n manager's r P forunder50percentof a midd[e basepayaccounts 19 ln somecompanies, tax5 yourearnings onyourincome andtaxdeductions 20 Youcancheck Choosethe best word or phrase to complete each ofthese sentences to makeanonline canusetheInternet People wishing to joina company a) recruitmentb) candidatec) applicationd) interview knowwhotheyare employees sothatpotential to buildanemployer canusetheInternet Companies what and they a) brand b) network c) office d) advertisement is calleda scout recruits newcompany wholooksforpotentiaI A person a) recruitmentb) workforcec) company d) tatent work,knownas societies bydoingunpaid recruits canhelplessfortunate Young a) fundraisingb) votunteeringc) freelancingd) freetoading venuewhentheytakepartin at thetraining participants withaccommodation areprovided Course courses programmesc) on-the-job training d) residential a) opencourses b) in-house 76 книга выложена группой vk.com/englishlibrary 1-9 " UNITS C H E CTKE S T L e a r n i nb g y o b s e r v i n fge l l o we m p l o y e epse r f o r m i ntga s k si s k n o w na s a ) a n i n - h o u s ep r o g r a m m e b ) o n - t h e - j otbr a i n i n g c ) c o a c h i n g d ) m e n t o r i n g s h i c hi n v o l v e sr e c e i v i nagd v i c ea n d g u i d a n c e f r o ma m o r ee x p e r i e n c epde r s o n i s a l e a r n i n gp r o c e s w inthecompany education a) Coaching b) Mentoring c) On-the-jobtraining d) Executive t o m e e tt h e s p e c i f i cn e e d so f t h e p a r t i c i p a n t s i s d e s i g n e d a) Accredited training b) An opencourse c) A customisedprogramme d) An in-houseprogramme g h i c hf o c u s e so n t h e d e v el op m e n to f a r e a ss u c s n e g o t i a t i oonr p r e s e n t a t i osnk i l l sa n d Traininw t o a s t r a i n i n g t e a m b u i l d i nigs o f t e nr e f e r r e d management d) in-company a) hard-skilts b) soft-skitts c) succession i s t h e i n t e r n adl e v e l o p m e natn d r e p l a c e m e notf k e yp e o p l e n a n a g e m e n t b ) H a r ds k i t l s c ) I n - c o m p a nt yr a i n i n g d ) E x e c u t i vceo a c h i n g a ) S u c c e s s i om 1 s h o w st h a t s o m e o n eh a sl e a r n t h e n e c e s s a rsyk i [ [ sf o r a s p e c i f i jco b a ) A n a p p r e n t i c e s hsi pc h e m e b ) A g e n e r aet d u c a t i o n c ) A v o c a t i o n aqt u a l i f i c a t i o nd ) A v o c a t i o n g a i n ss k i l l sa n de x p e r i e n cteh r o u g hp r a c t i c at lr a i n i n gi n a c o m p a n yi n s t e a f g o i n gt o u n i v e r s i t y a) An apprentice b) A stakeholder c) An educationprovider d) A craftsman f panieswhichissetuptopromotetheircommoninterestsanddevelop A i s a n o r g a n i s e d g r o u cp oo m b u s i n e so spportunities a) vocationaItrainingsystem b) vocationaIschooI c) tradeassociation d) stakeholder S o m ep e o p l ef e e lt h a t i n t a r g ec o m p a n i eosv e rt h e l a s tf e wy e a r s t, h e d i r e c t o r s ' p ahya sn o t b e e ns t r u c t u r e d t o e n c o u r a gteh e mt o p u t t h e o b j e c t i v eosf t h e c o m p a n yf i r s t a) marketing b) humanresources c) strategic d) production 15 Peoplebuy sothatiftheydie,theirfamitywillreceivecompensation a) an insurancescheme b) privatemedicalinsurance c) life assurance d) a packagedeal 16 lfemployeeshave or itlness t h e y w i t ht a v e a c c e s s t o a h i g h s t a n d a rhdeoaf l t h c a r e i n t h e e v e n t o f a n a c c i d e n t a) tax incentives b) privatemedicalinsurance c) life assurance d) a packagedeal 77 A isarangeofgoodsthatmustbeboughtasawholeinordertoreceiveadiscount a) tax incentive b) packagedeat c) tax-freeperk d) pay package t h e r i g h tt o b u y o r s e l [c o m p a n ys h a r e sa t a s t a t e dp r i c ew i t h i na t i m e l i m i t g i v et h e e m p l o y e e a) Stockbonuses b) Stockoptions c) Long-termincentives d) Benefitsin kind n t h ef u t u r e t o e n c o u r a ghei g hp e r f o r m a n ci e i s d e s i g n e d a) An incentive b) Basepay c) Basesalary d) A tax-exemptbenefit is called are linkedwith good performance 20 A remuneration systemwherepay increases pay d) a non-cashperk a) benefitsin kind b) basepay c) performance-retated книга выложена группой vk.com/englishlibrary 77 Usewordsand phrasesfrom Units 10-18 to comptetethesesentences division T h en e wd i r e c t owr a sD r o m o t etdo h u .t.h ef i n a n c e c a nb r i n ga w i d e rr a n g eo f s k i t t sa n dw o r k i n gs t y l e st o s t r e n g t h ean c o m p a n y ' s D o ft h e w o r k f o r c e ooerations d o r ec u l t u r e s A m w o r k f o r cbee n e f i t sf r o mt h e a b i t i t yt o s p e a km o r el a n g u a g easn d u n d e r s t a nm T a l l o w sp e o p l et o w o r kf r o mh o m eu s i n gt e l e p h o n eas n dc o m p u t e r s d u n i v e r s i tqy u a l i f i c a t i oins c a l l e da d i so r h e r s t u d i e sa n d r e c e i v e a A p e r s o nw h o h a sc o m p t e t e h T h ef e m a t em a n a g e risn o u r c o m p a n ya t t e n d1 s.e m i n a r tso l e a r nm o r ea b o u ts e n i o rm a n a g e m e n t Whena companyrefusesto take on any new employeesin any part of the organisation,it imposesa btanket h ,b getspromoted veryregularly Anu m employee theyactually addv to anorganisation HRdepartments don'tjustspendmoney, Today, 0T h e w a y t h i n g s a r e d o n e i n t h e h u m a n r e s o u r c e s d e p a r t m e n t i s k n o w n a s H R p whichemployees theyneedto makeredundant to decide usesoftware 11 E-f takesplacewhencompanies a combined databases andapplications to produce of company 12 Thistypeof software linksupa number t B H - c p e .r.s o n nheal v eg r e act o m p e t e nocrea b i t i t y departments fromdifferent of twoor morepeople 74 A m teamis composed y o u nh t ,i c hs e t so u ts a l a r y , B e f o raec c e p t i na gi o bo f f e r , s h o u l rde a dt h et a c o f e m p l o y m ew leave working hoursandannual 16Whenhegoesonbusinesstrips,hekeepshisrestaurantreceiptssothathecanctaimt e W h e n y o u a r e o f f e rj o eb d ,ay o u n e e d t o a s k y o u r f o r m e r e m p t o y e r f o r a r elseis a t to someone 18 A personin a lowerrankor positionin relation person performs heor sheprovides cotleague, c 19 Whenone thedutiesof anabsent work at leasttwohoursbefore 20 lf youaresick,youshouldprovide n Choosethe best word or phraseto complete each ofthese sentences s rt e s o o n s i b .l.e .h e rt e a m T h eh e a f d e o a r t m ei n a) for b) of c) from d) to maternity a babyis paidnotto workis catted A periodof timein whicha womanwhois having pause c) teave d) benefit a) hotiday b) employees to holdmeetings is usedin manylargecompanies to enable equipment State-of-the-art froma numberof different locations c)television d) teletransporting a)telecommutingb) teleconferencing rate isationis knownastheemployee Therateat whichemployees ioinor leaveanorgan a) departure b) satisfactionc) recruitmentd) turnover needs a broadsetof business anemployee to develop Inordertoriseupanorganisation, a) appticationsb) cards c) ideas d) competencies 78 книга выложена группой vk.com/englishlibrary UNITS 10-18 " CHECX TEST engage in planning whentheydecide whichbusiness activities Companies theyaregoingto carryout years overthefollowing a) sales b) strategic c) successiond) safe of employees a company employs is its Thetotalnumber a) payroll b) poputationc) headcountd) fultemptoyment goesthrough A company whichis buying another company theprocess of due whenit checks this company's activities andfinances verycarefully beforeformally agreeing to buyit a) date b) delivery c) diligence d) detiberation says' $ZO,OO0', it meansthatthestatedsalaryis approximate lf a job advertisement per a) exactly b) annum c) interim d) circa 10 lf a iobadvertisement says'$70,000 ', it is referring to theannual salary a) circa b) permonth c) perannum d) interim 11 She's Inotherwords, a very manager she'spracticaI andinvolved a) autonomousb) hands-onc) exceptionald) outstanding 72 lf anemployee is caughtsmoking in theoffice,thismayresultin fromworkforat leasttwoweeks period c) misconductd) suspension a) instantdismissaIb) probationary 13 Newemployees oftenundergo a duringwhichthecompany assesses whether theyarerightforthejob period c) trialperiod d) trackrecord a) timeconstraintb) probationary 14 Steating officeequipment is a formof a) entittementb) misconductc) suspensiond) subsistence 15 Whena department is failingto achieve results, it canbedescribed satisfactory as a) dedicatedb) negtectedc) upcoming d) under-performing 16 Whensomeone is convincing andcaninfluence others, heor sheis a) articulate b) persuasivec) upcoming d) dedicated performance 77 A isa scheduled evaluation of anemployee's andprogress a) reference b) staffsatisfaction survey c) performance appraisal d) progress review 18 Whensomeone hastoomuchto in tootittletime,heor sheis a) overstretchedb) tevel-headed c) keptin thedark d) a contender 19 Staffareexpected to overtime whenthereis a highvolume of work a) putoff b) putin c) putout d) putup youneedto askyourmanager 20 lf youwould[iketo takea holiday, to yourholiday leave a) aspire b) approve c) request d) appreciate книга выложена группой vk.com/englishlibrary 79 Reading (paragraph B) E f fne Internet/Web (paragraph B) agencies Socialnetworking sites,e-recruitment (paragraph process C) theapplication Before (paragraphs B-C) lt savestimeandmoney (paragraph D) andcontinue theirapplication candidates staywiththeprocess Successful (paragraph peopleexpectcompanies E) to haveanactiveontinepresence Younger G) brandandattracttoptalent.(paragraph Theyaretryingtobuildanemployer H) No(paragraph (paragraph A) E Facebook Monster(paragraph B) theemployee canseeif theyhavetherightbasic candidates; canweedoutinappropriate Thecompany (paragraph C) skills,savetimeandmoney Life(paragraph F) Second (paragraph F) avatars withthecompany's caninteract Theiravatars G) sites(paragraph Chatrooms,btogging (paragraph generation H) issues whichinterest theyounger Theydiscuss , , 9tt,l,+ Vocabulary E r strategy(b) process(c) group(a) E f f r e c r u i t m e n2tr e c r u i t r e c r u i t e r4 t o a p p l y a p p l i c a t i o n from follow-up receipt attraction extension3 withdrawal zr 3h 4e 5a 6c 7d 8g E rrn Company:7,3,5,7 C a n d i d a t2e,:4 , , , candidates6 attract strategy recruiters3 complete measure inappropriate E recruitment applicants tr rn 2a 3b 4b 5b Reading (paragraph A) Theirownemployees (paragraph A) Rewards (paragraph C) Socialnetworking (paragraph C) Reunited MySpace andFriends (paragraphs D-E) curveof thenewemployee budgets andreduce thelearning lt cancutrecruitment D) India(paragraph andattractinappropriate recommendations lt canrestrict theflowof newideasintoanorganisation (paragraphs F-G) (paragraph K) Anonlinemagazine to feedbackrecruitment whichencourage oreprogrommes E f f (Alsoon theincreose formeremployees in thefuture.(lines13-17)) leodsandconsiderrejoiningthecompany T ( whilein lndiaabouthalfcomethroughreferrals,and thesavingsarecloserto 75per cent (tines33-35)) F (4sthepopularityof referralprogrommeswhichoffera rewardhosrisen,so hasthesizeof thereward (tines51-53)) of a secretary to f 10,000for o portner F ( wherebonusescanrangefromf 2,000for theappointment (tines55-52)) on thesomebosisandby thesamemethodsasexternal candidates shouldbe assessed F ( referred applicants.(tines70-72)) T (Anothersafetymeasureis to hide thesource,wherepossible,throughwhichreferrolshaveentered pipeline.(tines73-26)) theselection poy bonusesonlyaftera refenedcandidotehas someemployers T (Tolimit theirfinancialexposure, period.(tines81-84)) a probationary completed E 11 5 80 книга выложена группой vk.com/englishlibrary ANSWER KEY Vocabutary E f f talent-spot2 makejobapplications3 feedback;teads recommend5 talentscout network spot;approach incentive2 reward bonus introduction2 appointment3 selection pipetine4 probation period personal EI lrefer 2referral 3referred4referral programmes3 talentscout(s) probation period !N incentive2 referral bonus/reward/incentive network talentspot E 2a 3a 4a 5a 5b 7b Reading EErel: E 1 b , c b , c , e , f , g , h3 b , c a , c , e , f thestressof theirworkingtife(paragraph B) E f to reduce lt helpsto attractandretainthebesttalent.(paragraph B) (paragraph State-of-the-art lTandmobiledevices B) (paragraph Moreconcern D) (paragraph Gaininternational experience G) (paragraph Theywillleavethecompany to getit bythemselves G) Theybringhightyvaluable newskills.(paragraph H) Vocabulary programmes3 gtobatexperience4 high-potential leadership E f joUrotations accelerated develooment career E rrb 2d 3a 4c 5f 5e Employer: r, E m p l o y e2e, 3: , , !l t ethicatemployer policies practices4 sustainabitity5 social fundraising programmes volunteering8 non-profit9 international fellowship globalexperience3 workingtives devetopment2 job rotations; career E f higtr-potential; devices; flexible ethical; mobite socia] volunteering E 2b 3b 4a , Reading companiesareengogingwell-established Ef F ( a growingnumberof Australia-based businesseducation providersto deliverprogrammes for theirmanagersbasedin Asiaor evenfurtheroway.(lines20-25)) 2r F ( moreemployersareoptingfor thoseled by facilitatorswithsignificantreal-worldbusiness experience.(tines45-48)) 4T 5T F (BHPBillitonrecentlylaunched progromme a three-year leadership development for 900new graduates.(tines70-72)) 7I knowledge of whotheyareandwheretheiremptoyer EI to deepen is going [seniormanagers'] AxaAsiaPacific Holdings (MBS) Melbourne Business Schoot universities in Santiago, Chile,andin CapeTown tomakesurethattheparticipantsarepreparedforleadershipchallengesintheeartyphas career andadootthecutture of BHP BHPBitliton (AGSM), Australian Graduate Schoolof Management theUniversity of Sydney Schoolof Psychology partners sevencommercial futureleaders to prepare fortheirrolesmorequicktyandcomprehensively 10Qantas книга выложена группой vk.com/englishlibrary 81 i KEY ANSTAIER Vocabulary partner E l f a c i t i t a t o r2 t r a i n i n g3 [ e a d e r l e a d e r s h i p5 p a r t i c i p a n6t participation partnership9 collaborator10co[[aboration theirknowledge3 engaging4 oversees5 optingfor conducting E undergone2 deepen g tr E T launched appty residentialcourse taitoredprogrammes; customisedprogrammes executivecoaching o n - t h e - j otbr a i n i n g 1c 2f 3a 4e 5d 6b r e s i d e n t i aclo u r s e a c c r e d i t etdr a i n i n g f l e x i b l el e a r n i n g m e n t o r i n g o p e nc o u r s e s o n - t h e - j otbr a i n i n g Reading eachparticipant's reaction to thetrainingmethodology, theinstructors andtheoveratt learning E f tt reveals environment performance lt tettsuslittleabouthowthetraining hasimproved business theycanbemeasured Forexample, Because salestraining mayleadto higher sales Byobserving howquicklymanagers whohaveparticipated in a programme arepromoted compared with thosewhohavenot lt canaccelerate theorocess lt shoutd beintegrated at thedesign stage include Otherfactors demand fora product andaninspiring boss Era 2a 3e 4c 5b Vocabulary E 1b 2c 3b 4c 4estimate El levatuation2assessment3measurement 3d 4a 5b 6c 7f E2s theimpact track;progress3 provideaninsight conduct a survey getfeedback El measure enhance f,l a) resultin b) leadto c) bringabout payoff accelerate E accelerate2 resultin / teadto / bringabout paysoff enhance Reading [T 11B/G 28 3G 48 5G r o r k ,a s w e [ [a s e n g i n e e r i n g E l T r a d i t i o n ac lr a f t s m a n s hi np w o o da n d l e a t h e w T h e i re x p e r i e n coef v o c a t i o n at rl a i n i n gi n t h e U K B r i t a i ns h o u l di n t r o d u c e a G e r m a n - s t yvl eo c a t i o n at rI a i n i n gs y s t e m Theyare effectivein trainingpeopleto becomehairdressers and plumbers,but are lesssuccessfuI in producine g n g i n e e rasn d o t h e rt e c h n i c apI r o f e s s i o n a l s in producing B e c a u s iet i s e f f e c t i v e m a n ys k i t l e de n g i n e e rasn dt e c h n i c i a nfso r i n d u s t r ya n d b u s i n e s s T h e ya p p r e c i a tteh e v a l u eo f v o c a t i o n at rl a i n i n g T h e ya d v e r t i s teh e n u m b e ro f a p p r e n t i c e s hpi pl a c e st h e yo f f e s e v i d e n c o e f t h e i rc o m m i t m e nt to t h e community lt providesincentivesfor companiesto take on moretrainees Vocabulary brand youngsters6 tradeassociations El f skittsshortages2 boosted craftsmanship counterparts8 stakeholders9 drivethebusiness forward 3apprentice4education5educational5education fl lapprenticeship2apprenticeship vocation vocationa[9 vocationa[10vocational places vocationaI qualification educationa[ level apprenticeship B t professionalvocation scheme apprentice intake vocationaI apprenticeship school 82 книга выложена группой vk.com/englishlibrary ANSWERKEY El zc 3h 4a 5g 6e 7f sb to demand for takes;on E suitedto commitment ,: Reading El 11a 2a 3b 4b 5b 6a 7b 8b Reportintroduceddetailedreportingon directors'paf(lines7-9)) E I f (Asa result,theGreenbury (tines15-17)) T (Foreverypoundof basesolarya directormoygetf L0-f20of voriable remuneration F(Thiscouldbe in theformof annualcashbonuses,shareoptionsor long-termincentiveplans (tines17-20)) T ( earningspershare[ ]canbe manipulated byfinancingstrategies(lines22-27)) strotegyis not strongenough.(lines56-58)) I (Andthelink to thecompany's f ( ratherthanusingothercompanies' disclosures to keepa Iimiton theirowndirectors'payincreases, committees someremuneration actuallyusethemosa'price/isf'.(lines67-72)) F(Theydon'tbelievethotremuneration committees reallytakethat veryseriously(tines91-93)) Vocabulary El f f committee2executive3report 27b 2c 3a pershare dividend payout strategic objectives El incentive2 earnings paydistribution keyperformance indicators5 generaI influence E f to remunerate2 to disclose3 manipulation payout;earnings pershare El t dividend remuneration committee; remuneration report strategic objectives paydistribution generaI E rc 2d 3a 4f 5e 5b Reading E ru simpler narrower lower greater less company cars prizes, thebenefits offeredareunpredictable Emptoyees notknowwhatkindof deat El f Litethequiz-show theywittget 20o/o Theycan'buy'and'sett'benefits lt canbea meansof attracting, recruiting andretaining thebeststaff Theyhavemadeflexiblebenefitschemes easierandcheaper to establish Ftexibte benefitschemes oftenfixtheamountgiven.Thismeansthattheemployee hasto paytheextraif thecostsof hisor hercargo up,forexample package Theycannegotiate deals,suchascheapinsurance Vocabulary za 3c 4b 5a 6b 7a E ttc E rn 2e 3a 4g 5c 6d 7f medical insurance3 package deals Benefits in kind workplace !l taxincentives2 Private nursery lifeassurance7 childcare vouchers E l t w i d e r m u c h a s t h e b e s t t h a n m o r e t h a nT t h e m o s t Reading E Theyusedto givemanagement andgeneral staffgenerous numbers of newshares lt wasseenasa wayof attracting goodworkersforfree Thetechnology sector книга выложена группой vk.com/englishlibrary 83 KEY AI{SYYER theirsharesweredilutedasa resultof this practice Because in theircompany accounts nowhaveto reportstockbonusesasa financialexpense Companies Thiswill resultin theirprofitsbeingreduced Upto 50%of totalcompensation willincrease Thecashelement Stockoptions 40%of compensation 10 Because theycanbetaxed E zc 3b Vocabulary 2c 3h 4b 5d 6f 7e 8a Erg packages; paypackages high-tech basepay;basewages t compensation shares E perks;non-financial pay non-cash rewards tax-freeperk merit-based package / paypackage E shares;compensation high-tech basepay perks/ non-financial rewards tax-freeperks;non-cash pay merit-based for E accounted theweightof of segment portion to madeup of; in relation remaining; Reading 2a 3a 4b 5a 5b 7a Errb 6Acallcentre 776 5BeforetheymovetoCanada E 1110 2lndia 340o/o4TorontoandVancouver Vocabulary diverse immigrant E emblematic hason its payroll diversity globalness ethnically magnets gtobaleconomy10 multilingual migrants globaltalent E rof 2up 3for 4on 5on 6up 7up diverse; multilingual magnets ethnically E f globateconomy2 for;immigrants3 globaltalent diversity tr rl 2b 3a 4a 5a 6b I[@ Reading obouttheabsenceof womenin seruicesfirmshavebeenconcerned E F (Fordecades,professional Ieadershiproles.(lines1-3)) F(Butoverthe pastdecade,consultingfirmshavetakenfirm stepstowardsfixing thatproblem.(lines44)) F (Theproportionof womenin theseniorgradesis growing.Thechangeis sloq but it is in theright direction.(tines32-35)) but it T Qosingvaluedondskilledmanagersnot only resultsin a wasteof trainingtimeandresources, harmstherecruitmentprocessin the nextgeneratlon.(lines40-44)) T (Thetraditionalgroupsof thepopulationthat companiesusedto look to for newrecruitsareshrinking (tines46-48)) F (Consulting from clients (ines 79-80)) firmssaytherehasbeenno resistance E ru 2a 3a 4b 5a 6b 7a 8b Vocabulary diversity graduateintake shrinking boost roles maternityleave workforce E leadership state-of-the-art8 teleconferencing9 telecommuting $tr книга выложена группой vk.com/englishlibrary ANSWER KEY E 11d 2a 3b 4c tr tr 27c 2a 3d 4b a) wastestimeandresources process in thenextgeneration b) harmstherecruitment a) workingin teams diversity b) managing seminars 4leadership telecommuting wasteof timeandresources2 state-of-the-art thesalaries9 shrinking support boosting groups mentoring caf6s financial networking diversity roles 11workforce 10leadership Reading (paragraph A) E Foreign (paragraph B) Therehadbeenlocallabourshortages (paragraph C) muchmorefrequently companies to change started workers Vietnamese (paragraph E) a 'salarybubbte' creating Theyhadrisendramaticalty, G) lt wentdown.(paragraph (paragraph H) taxable became benefits Employee l) it up.(paragraPh lt speeded (paragraph C) salaries E r rheyofferedgenerous (paragraph D) t6.7"/o D) AlmostSo%(paragraph E) $rrbn(paragraph F) Byalmost18%(paragraph F) Muchmorethanthatamount(paragraph H) AroundlS% (paragraph H) flightshome(paragraph education, car,private utititybitts,company housetrotA Paid-for Vocabutary rate turnover mobile employee mobile lateratty bonanza upwardly El emptoyment expatriation localisation tay off ban hiring blanket salarybubbte 2b 3e 4a 5d 6f Erc ! l t D u e t o A s a r e s u l t3 c a u s e d b y4 C o n s e q u e n t5l iyn o r d e r t o6 a s a r e s u l t o f expatriation mobile Consequently; bonanza upwardly El emptoyment Asa resultof;salarybubbte blankethiringban layoff 2b 3a 4b 5b Era Reading andproductrange,but whichperhaps E f f Qtis a termthat reflectsthecompany'senormousgeographical of developinga singlecorporatestrategyfor a stringof individual olsosuggeststhe challenges (tines2-8)) operating busin esses F ( ,until a fewyearsago,eachlJnilevergrouptendedto follow its ownindividualHRpracticesand priorities.(tines10-13)) whoseprimary HRframework, a sharedcorporote F ( a fewyearsago,thecompany formallydeveloped goalsweresimplicityandbenefitsof scale.(tines17-21)) + (fne newstrotegyfocusedonfourkeyareos: ' (tines21-22)) T (MrCrouchbelievesthat thisreflectsthe changingroleof HRin the company.Heexplains,'lt'sa way (tines28-32)) of thebusiness.' of peopleto the success theimportance of recognising measureand report to adequotely ways we put How (The into action question words is how to T find HR\strategicrolein oddingvolue?(lines35-39)) 'Accounting People'report (tines39-40)) T (Thistaskwastacktedin an for of Tradeandlndustry.(ines40-42)) ( by B F whichwassponsored theIIKDepartment T (Somecompaniesuseof a numberof keyemployeestatisticsinternallyin theirregularstrategic (lines43-47)) planningmeetingsto estoblishHRpolicyanddevelopment port aboutgoingpublictoo quickly of companies the ( greot caution on of degree 10i the\eis stilta (lines77-80)) withdatathatcouldbe misinterprefed 85 книга выложена группой vk.com/englishlibrary ANSWERKEY 77I (Financiol stotistics havebeenbuiltup overmanyyearsandaresupportedby largenumbersof practitioners Achieving occountoncy thisin HRwilltakesometime.[ ]Thepointis thatwearemoving withthesamedegreeof rigouranddiscipline towardsmanagingourpeopleasa resource for business (tines83-95)) thatweusein anyotherpart of thebusiness E t b,a,c 21a,c 2a,b,d,e Vocabulary strategy HRpractices5 corporate HRframework [l l multilocal multinational3 corporate planning objective benefits of scale strategic criteria business competencies planning 10succession GI rg 2h 3f 4c Sbla 6d Talb 8e people adding value keyemployee statistics E strategic2 recognise; planning; business competencies succession E rn 2a 3b 4a I ! j l Reading (tines3-4)) E f f ( thebenefitsof e-firingareknownto fewerbusinesses (tines8-9)) F ( softwarecouldhardlydo a worsejob thansomemanagers T (Byusingsoftware,theprocesscanbe speededup[ ]reduceexpectedcostsavingsof $SOOna yearby morethon$tsom.(tines16-22)) (tines1Z-19)) hangsoverthebusiness T ( so thotthebeststaffdo not leavewhileuncertainty applications, | (Bylinkingto otherbusiness [ ]thistypeof softworeconput all theimportantdatain one placefor seniormanogers to analyse.(tines34-39)) to set up[ ]whatskillstheywantto endup with T (Butthistypeof softwareenablesmergercandidates in thecombinedbusiness.(lines55-62)) nearlyeverycomponywhichtookovera business | ( it wasfoundthotin 15dealsclassifiedas'successful', identifiedkeyemployees for retentionduringduediligence[ ]or within30 daysof theannouncement (tines82-89)) thenumber ofstaff E f tneycanreduce FinanciaI andorganisationaI objectives reductions andordinary terminations Redeployments, A one-month detay databases andhuman-resources PayrotI workforce Possible legaIcasesor an unbatanced Vocabulary headcount5 ethnicminorities E t e-firing shrinking3 spreadsheets topperformers7 duediligence E rc 2b 3d 4a 2a 3f 4e 5d 6b Erc E merger acquisition3to redeploy4 reduction5 toterminate6 retention7to downsize terminate e-firing; spreadsheets H merge;downsizes2 retain top performers4 redeploy; restructuring; headcount; align Reading leave E f ns a resultof maternity lt is undergoing organisationaI restructuring willdeviseandrolloutorganisationaI change strategies TheHRManager planneedsto bedevised succession A realistic policies benefits remaincompetitive Ensure thatemployee andremuneration of employee-relations issues of allpersonneI records Resolution andmaintenance candidate wouldhavesucha background No,butideallythe Restructuring anddeptoyment needs to beproficient in bothlanguages He/She 86 книга выложена группой vk.com/englishlibrary i ; I i ANSWER KEY period' Therefore, HRManager anintervening theinterim will E f tt means'provisional'or'for provide temporary coverwhilethepermanent HRManager is on maternity leave Theabbreviation whichmeans'approximately' c standsfor'circa', Peryear will: E fne HRManager supporttheSeniorHumanResources Manager [eada department of 15 adviseandliaisewithseniormanagement on HRdecision-making withtheappropriate information HR-related supptylinemanagement to hightight issuesthatwill havean impacton performance andproductivity withunionrepresentatives employee-relations issues co-operate to resolve beableto cottaborate withmultifunctional teams Vocabulary personnel4 multifunctionalteams El f ptaya pivotalrole 2vary high-catibre credibility integrity autonomous8 hands-on9 outstanding/exceptional 10trackrecord Tresponse fl lsupervision2roll-out 3advice 4liaison 5resolution5implementation update maintenance10 provision 11assistance12follow-up 13 oversight 14suppty 15alignment16analysis 3update 4oversee/supervise E tliaise 2supervision/oversight provide respond assistance9 alignment rol[-out/implementation/provision 10 resolve El rin 2of 3in 4in 5to 6in 7to $@p Reading Hewillnotworkthereatlof the UKofficein WestLondon E f ne witlbebasedat theT-sotutions time,because hewillmakevisitsto branches in otherregions Thedecision willbe basedontheachievement of goalssetin hisperformance appraisal andon performance overallcompany Hecanclaimtravelandsubsistence expenses Thelettersaysthathemayberequired Possibty to workadditional hours year Hecannotcarryforwardanyunusedannual]eaveto thesubsequent Oneweek'snotice lf heis guiltyof misconduct or in breach of thetermsandconditions of employment H e h a s t o s i g n a n d d a t e t h e c o p y o f t h e l eatpt e p rooi nf t m e n t , p r o v i d e c o h p i se ds iopf l o m a s a n d certificates andsupplytwo professional references of employment andtheletterof appointment Thefulttermsandconditions startdateat T-solutions E f mr Harper's Hisstartingbasicmonthly salary Theperiodafterwhichhemaybecome etigible fora bonus Thelengthof hisdailylunchbreak hotiday entitlement HisannuaI period Theduration of hisprobationary Vocabulary period reference5 misconduct E t branch subsistence3 reimburse4 probationary dismissal8 suspension instant period subsistence5 misconduct5 reimburse El reference2 suspension3 probationary branch instantdismissal to E instructed2 at itssolediscretion3 beeligiblefor willbeentitledto be required party in lieuof is subject to E l t c l a i m s e c u r e3 c a r r y f o r w a r 4d e x t e n d i n b r e a c h o f6 g i v e ; s e t o u tT a d i u s t книга выложена группой vk.com/englishlibrary 87 AI{SWERKEY Reading 2a 3g 4c 5h 6b 7d 8f Ere g1T 2T important andthatinadequate timewastakento address issuesin thestore.) F (Theyfeltneglected 4T 5T F(5helackedconfidence withthenewretailmanagement database system(RMDS).) F (Sheis prepared to betransferred to anotherregionor abroad.) F (Shecouldbecome a contender for promotion.) 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expectto do fasterthanprevious 5 Whatdoesthisgeneration 72 книга выложена группой vk.com/englishlibrary UNIT3 " THEWARFORTALTNT: GENERATION Y GenerationY: How to keep top talent engaged box', volunteering and community programmes can help address this issue In addition, job rotations and accelerated leadership... whicharesetupto promote theircommon anddevelop (paragraph business opportunities F) f a andperform thesamefunction aseachother(paragraph G) 7 peoplewhohavesimilarresponsibilities c in something, suchasa business 8 peopleor groupsthathavean interest or investment or scheme (paragraph G) t (paragraph l) towardsgrowthandexpansion 9 pusha business A t bh e .f tr Wordpartnerships... see? programme 4 Howcantheimpactof a leadership development beevaluated? 5 Howmighttrainingbenefitanorganisation duringa restructuring or change of strategy? 6 According to Herv6Borensztejn, at whatstageof developing a trainingprogramme shouldcourse evaluation beintegrated? performance? 7 ln addition to trainingprogrammes, whatotherfactorscouldleadto a change in business Understanding details Read thearticle... shouldbeaskedto 20 книга выложена группой vk.com/englishlibrary UNIT5 " EVALUATING TRAINING PROGRAMMES Returnon investmenf More an artthan a science In technical training, payback can often be seen quickly and easily Health and safetytraining, for examzo ple, may result in fewer accidentsin the workplace,andsalestrainingmay lead to highersales 'Soft skills'training, suchasleaderD ship development,team-building... extensive trainingbackground courses runby MGSMfor Qantas arepartof a widertrainingprogramme 4 Theresidential prepare less-experienced employees forfutureleadership challenges 5 Someprogrammes programme development wasdesigned forexisting managers 6 TheBHPleadership in theAccelerated Learning Laboratory focuson tasksandissuesspecific to theirwork 7 Participants tr Understandingdetails Scanthe articleagainquicklyto... what they've learnt directly aftertakingthe training.' I The problemis, however,that while improvedbusinessperformancemay well take place as a result of training andstaffdevelopment,it is impossible to separatethe contribution that a ss learning programmehas made from otherfactorssuchasincreaseddemand in the marketplacefor your products andservicesor themotivationprovided by a particularly inspiring boss ... senior for qualified personnelin finance, 40 managementlevels.Almost half of marketing, human resourcesand all human resourcesmanagersin Ho rs generalmanagement wasmuchgreater Chi Minh City moved... with a company'sbusiness objectives.Herv6Borensztejn, Headof the CorporateBusinessAcademyat EADS, the Europeanaerospace com70 pany, believes companiesshould focuson measuringthebusinessimpact... 25 futureleadershiproles D I BHP Billiton recentlylauncheda three-yearleadershipdevelopment programmefor 900 new graduates 'BHP want to make surethat the oarticipantsarepreparedfor leaderihip