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BY GEOFFREY BYRUCH TIPS TO BE A BETTER SALESPERSON INTRODUCTION • Regardless of what field you are in, all of us are continuously selling our products, services, and our ideas • As a sales representative, you need to have a resilient and strategic approach to every sale In this presentation you will find FIVE helpful tips in improving your tactics as a sales representative KNOW YOURSELF • As easy as this sound, being personally self-aware of your strengths, weaknesses, and personal knacks is actually quite difficult to conceptualize unless you have someone tell you otherwise • For sales, you are working in a very personable field Some people it on the phone, others it face to face, regardless of how you interact with the person, you need to be personable and informative To accomplish your goals you need to know your own personality 2 LIVE TO FIGHT A N O T H E R D AY • In sales, you will deal with a variety of people Some of who will work well with you Others, however, will remain incredibly difficult • The best thing you can for yourself is to view each sale as an experiment to grow and develop • Carefully examine your approach to each conversation Try and leverage approaches that work and discard the ones that does not • Try and improve on each sale R E V I S E , P R E S E N T, A N A LY Z E , R E P E AT • Learn from your mistakes • There are always new and innovative ways to improve your sales tactics • After every sale or presentation, analyze the strengths and weaknesses of the call Ask yourself a variety of questions such as: What was my introduction? Was I informative? What this client just a personable and respectful person? • Even when you think things were perfect, what can you to update it and make it better? B E C O M F O R TA B L E • During sales calls, you want to make sure that when you are speaking with an individual that you are calm, cool, and collected • Any sight of hesitation or uncertainty can completely compromise the entire call • To be more comfortable, make sure you have studied with all of the necessary information and logistics that the client may need to know or that the client may ask • Try and practice this a few times • Be confident The one thing you need to understand is that the people want to hear you speak For them, there is much to learn about the overall service that you are providing So make sure you can deliver that information with a strong vibrant attitude G O B E Y O N D T H E S TA N D A R D • There is never a problem going well beyond the expectation of a client before getting the sale • Even if you not get the sale, the benefits you can learn from the entire process will be a great thing Having this ‘go get them’ mentality is something that is often admired and appreciated in the workplace • For any sales, many people are often coming to you for help You want to make sure that they are as comfortable as possible When communicating with them, answer and even ask any questions • Even providing a background history of background can help reassure the client is something some people just need to hear for reassurance This idea of going above and beyond is something that will get you far in the future UTILIZE THESE SKILLS • So get out there and make that sale! [...]...UTILIZE THESE SKILLS • So get out there and make that sale! ... perfect, what can you to update it and make it better? B E C O M F O R TA B L E • During sales calls, you want to make sure that when you are speaking with an individual that you are calm, cool, and... view each sale as an experiment to grow and develop • Carefully examine your approach to each conversation Try and leverage approaches that work and discard the ones that does not • Try and improve... mentality is something that is often admired and appreciated in the workplace • For any sales, many people are often coming to you for help You want to make sure that they are as comfortable as