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Motivating and Engaging Employees: The Benefits of Online Learning Todd Dewett, PhD www.drdewett.com todd@drdewett.com Motivating and Engaging Employees Introductions Todd Dewett, PhD lynda.com author, coach, consultant, and popular speaker Motivating and Engaging Employees A Robust Online Training Library Content in Business Leadership, Management, Productivity, Software, Communication, Career Development, and more 3,300+ courses Average 20 new courses per week 10,000+ hours of learning Average hours released per day 138,000+ videos Average 750 new per week Motivating and Engaging Employees ENGAGEMENT DEFINED ▪ The death of employee satisfaction ▪ The rise of employee engagement ▪ Motivated, committed, loyal; feeling of alignment with values and purpose ▪ About belief in the employee, not just productivity or other metrics Motivating and Engaging Employees THE CHALLENGE ▪ Alignment with other systems ▪ Elements of the engagement program Motivating and Engaging Employees ALIGNMENT ISSUES ▪ The engagement process does not exist in a vacuum It’s interdependent ▪ Hiring, onboarding, evaluation, promotion processes, and more ▪ No great engagement process will work unless all systems are healthy Motivating and Engaging Employees ENGAGEMENT PROCESS ISSUES Money is overrated ▪ Recognition is overindulged It’s easy and addicting: Laura’s new job ▪ Everyone doesn’t have to get something ▪ Positive relationships, positive culture Motivating and Engaging Employees INSTEAD, WE NEED MORE… ▪ General: choice, empowerment ▪ Specific: opportunity, L&D options ONLINE LEARNING ADDRESSES ALL OF THESE Motivating and Engaging Employees ONLINE LEARNING ▪ Training yesterday: utterly structured, geography and time-fixed ▪ Training today: entirely flexible consumption (what, when, and how) – with an unbeatable value proposition Motivating and Engaging Employees MY PERSONAL JOURNEY ▪ I resisted going online! University courses, lynda.com and others, MOOCs, and more ▪ Professors were told lecture is dead: mix it up, supplement with online ▪ NO! I will prove that “in-person” rules… ▪ But… that does not change the fact that learning styles vary widely 10 Motivating and Engaging Employees MY PERSONAL JOURNEY ▪ I finally realized it’s a vital ingredient ▪ Then I thought about continuous learning ▪ Then I thought about training ▪ THEN I got a call from lynda.com 11 Motivating and Engaging Employees PEOPLE, NOT PROGRAMS ▪ People are not motivated by programs ▪ They are motivated by people ▪ What if you got 90% of the value of coaching / training for 1% of the cost? ▪ Great communicators can create change 12 Motivating and Engaging Employees NO MORE BARRIERS ▪ No platform or compatibility issues ▪ No major LMS issues ▪ No learner resistance ▪ No more ROI arguments 13 Motivating and Engaging Employees ONLINE TRAINING: BENEFITS ▪ Reminders and refocusing ▪ New tips and tactics ▪ Motivation to care and try ▪ Improved relationships and teams 14 Motivating and Engaging Employees ANY EVIDENCE? ▪ Organizational level: increased competitiveness, better bottom line ▪ Individual level: higher engagement and retention (invaluable…) ▪ My personal feedback from users – wow! 15 Motivating and Engaging Employees THE BOTTOM LINE ▪ On the business skills side, I don’t think of lynda.com as training ▪ It’s a catalyst for improvement – for you, your team, and your organization 16 Motivating and Engaging Employees Thank you! WWW.DRDEWETT.COM TODD@DRDEWETT.COM 17 Motivating and Engaging Employees Questions? Email sales@lynda.com to learn more about our enterprise solutions 18 Motivating and Engaging Employees [...]... resistance ▪ No more ROI arguments 13 Motivating and Engaging Employees ONLINE TRAINING: BENEFITS ▪ Reminders and refocusing ▪ New tips and tactics ▪ Motivation to care and try ▪ Improved relationships and teams 14 Motivating and Engaging Employees ANY EVIDENCE? ▪ Organizational level: increased competitiveness, better bottom line ▪ Individual level: higher engagement and retention (invaluable…) ▪ ... ▪ My personal feedback from users – wow! 15 Motivating and Engaging Employees THE BOTTOM LINE ▪ On the business skills side, I don’t think of lynda.com as training ▪ It’s a catalyst for improvement – for you, your team, and your organization 16 Motivating and Engaging Employees Thank you! WWW.DRDEWETT.COM TODD@DRDEWETT.COM 17 Motivating and Engaging Employees Questions? Email sales@lynda.com to... I thought about training ▪ THEN I got a call from lynda.com 11 Motivating and Engaging Employees PEOPLE, NOT PROGRAMS ▪ People are not motivated by programs ▪ They are motivated by people ▪ What if you got 90% of the value of coaching / training for 1% of the cost? ▪ Great communicators can create change 12 Motivating and Engaging Employees NO MORE BARRIERS ▪ No platform or compatibility issues... Motivating and Engaging Employees Thank you! WWW.DRDEWETT.COM TODD@DRDEWETT.COM 17 Motivating and Engaging Employees Questions? Email sales@lynda.com to learn more about our enterprise solutions 18 Motivating and Engaging Employees ... improvement – for you, your team, and your organization 16 Motivating and Engaging Employees Thank you! WWW.DRDEWETT.COM TODD@DRDEWETT.COM 17 Motivating and Engaging Employees Questions? Email sales@lynda.com... TRAINING: BENEFITS ▪ Reminders and refocusing ▪ New tips and tactics ▪ Motivation to care and try ▪ Improved relationships and teams 14 Motivating and Engaging Employees ANY EVIDENCE? ▪ Organizational... Motivating and Engaging Employees NO MORE BARRIERS ▪ No platform or compatibility issues ▪ No major LMS issues ▪ No learner resistance ▪ No more ROI arguments 13 Motivating and Engaging Employees