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Media Plan: Starbucks Michael Spinella, Marisa Del Priore, Donavan Farrish, Stacee Becker, Elizabeth Pawlowski Media Objectives Reinforce brand image in consumer’s mind Develop a media strategy that involves advertising Starbucks specialty coffees in both traditional and non-traditional media outlets Increase Starbucks’ Profitability Media Strategies To build the brand in mediums which will involve consumers more actively in the process of marketing Starbucks To extend amount of mediums to portray brand quality To gain maximum exposure to result in gain in revenue To build brand awareness to guarantee subsequent purchase of product The media plan will generate interest by connecting to the public Target Audience Analysis Demographics Total Population Size 15-29 30-39 40-49 More than 150 million Americans (18 and older) drink coffee on a daily basis, with 65 64,728,191 40,141,741 43,141,741 20.9% 13% 14.2% percent of coffee drinkers consuming their hot beverage in the morning. Median Household Income Householder under 25 years $24,143 Householder 25-44 years $54,024 Householder 45-64 years $60,683 51.4 million Americans living in multigenerational homes. Gender Family Households Male 18-49 Female 18-49 24.2% Families 77,538,296 66.4% Average Household Size 2.58 Average Family Size 3.14 23.9% US Census Bureau American Fact Finder, Profile of General Population and Housing Characteristics: 2010 Demographic Profile Data Median Household Income Past 12 Months2010 American Community Survey Recommendations Television Newspaper Broadcast Cable NBC USA ABC TNT New York Post Page Size Magazine Magazines Allure Cosmopolitan Elle Wall Street Journal TBS Glamour WWD FX GQ The New York Times ESPN InStlye InTouch Outdoor Billboards Bus Internet Lucky Rolling Stone Facebook Engagement Ads Taxi PerezHilton Subway/Train Simmons Spring 2010 NCS Adult Survey Rachel Brynes 24, New York NY - Meet Rachel. She is a confident individual who is graduating with a master’s degree. She considers herself a tech savvy individual. She is a “media guru” and keeps her self updated through online news, magazines and various social medias. David Martin, 35, Los Angeles CA -Meet David. He is an ambitious individual who is just starting his own restaurant business. He believes its very important to have a strong knowledge of his market. He likes to stay informed using a variety of medias such as newspapers and TV news. Theresa Clark, 45, Ft. Lauderdale FL -Meet Theresa. She is a hard working mom that juggles a career and family. She lives in a multigenerational household, which includes her college age son and mother. She enjoys watching shows on prime time television and also keeps herself informed by early morning TV news. Magazine Rationale InStyle Glamour Median age 36 Education Total audience aged 18- Education any college HHI income $50,000 Grad college + 75 % 49 81 % 67 % + 72 % Employed 71 % Median HHI income Own home 64 % $77,993 Married 46 % Median HHI $63,594 Employed 65 % Managerial position With children 50 % Managerial 26 % 31 % *Readers of these magazines are highly employed in professional and managerial careers high HHI which permits the purchase of expensive coffee Our target audience also matches the ages of these readers Magazine Rationale GQ Magazine GQ Total audience 18 49 83 Professional position 49 % % Allure Median age 32.5 Median HHI $66,386 Median HHI $100,000 Education/College Employed 68.3 % Education/college 70 % 66.6 % The target for Starbucks 18-49 has a 195 Simmons Index to get at the top of their career readers of these magazines have a high household income enabling them to purchase expensive coffee target readers also match the age of our target audience Magazine Rationale Rolling Stone Audience Adults aged 18-54 Employed 72 % Lucky Median age 35.3 Professionals 23 % Education College graduate 44 % Managerial 23 % HHI $50,000 + 61 % College grads 64 % Median HHI income Employed 53 % HHI $150,000 + 14 % Grad college 28 % $82, 293 Professional 36 % HHI income $100,000 Attending college 14 % 10 Television Spending 3000000 2500000 2000000 1500000 1000000 500000 NBC/Today Show ABC/GMA USA TBS FX ESPN Total: $11,275,325 • Number of spots are evenly spread • • Higher costs- Ratings, Rates For USA,TBS, and ESPN we chose the summer months. Because of the summer programming there is high viewership. Furthermore, most sports are in the midst of big games during these times. On FX we advertise during the times of year where other TV advertising is scarce or non existent. 15 Out of Home Rationale Outlets Males 18- Females 18- 49 49 149 152 Large Billboards 108 123 Subways 118 140 Taxis 155 143 Buses •Given data from Simmon’s research, it can be seen that both male and female Starbucks drinkers pay a good amount of attention to out of home advertising. •Even though it can not be measured exactly who sees these Ads, we know that a large amount of people are exposed to it within the top 20 DMAs. 16 Internet Rationale Website Visitors Facebook.com 50 Million Daily PerezHilton.com 408,258,454 Starbucks currently has a very active presence on social media websites for they hold accounts on sites such as FaceBook, Twitter, Instagram, YouTube, Tumblr, and FourSquare. Currently, we plan on just advertising on Facebook with engagement ads and Perez Hilton to stay within budget constraints. In future years we plan on advertising more with digital newspapers and magazines. 17 Product Seasonality Heavy Advertising will be done during: The summer months promoting summer time beverages such as frappuccinos, lemonades, and smoothies. The fall months promoting beverages such as the Pumpkin Spice Latte. The Christmas/Holiday season promoting their signature red holiday cups filled with beverages such as Christmas Blend Coffee, Gingerbread Latte, Spicy Eggnog Latte, Caramel Brulee Latte and Peppermint Mocha Latte as well as seasonal treats. 18 Budget Allocation 19 Recommended Media Selection and Cost 20 Magazines 21 Newspapers 22 Out of Home 23 Television 24 Internet http://www.nickunsworth.com/wp-content/uploads/2011/01/Nick-Unsworth-FB-Ad-Blueprint.pdf 25 Flow Chart 26 Other Tactics Considered But Not Recommended Advertise during prime time television Late in the evening consumers are no longer in the mind set to purchase caffeinated beverages (morning purchase). Advertise to coffee consumers in niche magazines Although in our target market, a Starbucks AD would feel out of place among very specific niche product ADs. Advertise on the front or back cover of magazines. Very expensive with a high price on CPM forcing Starbucks to advertise less frequently in the magazines. Advertise on the radio Many of the people we are trying to reach not pay attention to radio ads and use more satellite radio stations with minimal commercial interruptions. 27 Alternative Plans with Fluctuation in Budget Increase in Budget: Internet: advertise on electronic forms of magazines and newspapers. Use of product placement into television shows and movies. Advertise more on TV Advertise on the radio Decrease in Budget: Advertise in the same magazines less frequently. Buy smaller sized ads in newspapers. Advertise on smaller billboards in the 20 DMAs. 28 Decision Dates With flexible time schedule we can move around when we are planning on advertising. Cancellation of advertising should be done as soon a possible . Magazines go to printing a month before publishing so cancellation should follow accordingly. The most flexible movement of advertising is in newspapers for they go to printing only a few hours before publishing. 29 Response to Client Concerns 30 [...]...Magazine Rationale Elle Total audience 6,302,000 Median HHI $71,927 HHI income $75,000 + InTouch Median age-32 years Women 85 % old Men 15 % Total audience 7.9 Median HHI $67, 496 44.4 % Median age 34.2 Ages 18-34 51.7% Any college 70.0 % million Ages 25-49 55.4 % 11 Magazine Index Numbers Magazine MRI Index Simmons Glamour... sources “Starbucks customers have a high level of interest in staying current in national and global affairs and often look to newspapers as their way to stay connected.” Additionally we chose news papers with college educated readers with high income who would be more likely to purchase Starbucks coffee USA Today on sale in Starbucks nationwide Press Room http://www.usatoday.com/marketing /media_ kit/pressroom/2010/releases/031510_usatoday_and_starbucks.html... male and female Starbucks drinkers pay a good amount of attention to out of home advertising •Even though it can not be measured exactly who sees these Ads, we know that a large amount of people are exposed to it within the top 20 DMAs 16 Internet Rationale Website Visitors Facebook.com 50 Million Daily PerezHilton.com 408,258,454 Starbucks currently has a very active presence on social media websites... Audience 1,613,062 College Degree or 42.5 2,881,000 Paid Circulation 192,311 Median Age Affluent Readers 56562 88% higher Mean HHI 82% 25-54 69% Attended College 64% Household Income 51% over $65K $214,000 Education-College Page Six Magazine Age 25-54 35% Average HHI 257,100 Above $100K 32% Degree Research* has shown that Starbucks core customers enjoy getting their news from national newspapers. ... social media websites for they hold accounts on sites such as FaceBook, Twitter, Instagram, YouTube, Tumblr, and FourSquare Currently, we plan on just advertising on Facebook with engagement ads and Perez Hilton to stay within budget constraints In future years we plan on advertising more with digital newspapers and magazines 17 Product Seasonality Heavy Advertising will be done during: The summer... beverages (morning purchase) Advertise to coffee consumers in niche magazines Although in our target market, a Starbucks AD would feel out of place among very specific niche product ADs Advertise on the front or back cover of magazines Very expensive with a high price on CPM forcing Starbucks to advertise less frequently in the magazines Advertise on the radio Many of the people we are trying... themselves for day This is the time of day that coffee as promotional cups is purchased therefore the best time to reach the target •6 months out of the year (May-July, October-December) •These months are when Starbucks coffee is purchased the most due to Daytime: Chose times when ratings would be high new flavors and released (April-May, September-October) •30 spots each three month segment Such as times when... filled with beverages such as Christmas Blend Coffee, Gingerbread Latte, Spicy Eggnog Latte, Caramel Brulee Latte and Peppermint Mocha Latte as well as seasonal treats 18 Budget Allocation 19 Recommended Media Selection and Cost 20 Magazines 21 Newspapers 22 Out of Home 23 Television 24 Internet http://www.nickunsworth.com/wp-content/uploads/2011/01/Nick-Unsworth-FB-Ad-Blueprint.pdf 25 Flow Chart 26 Other... income who would be more likely to purchase Starbucks coffee USA Today on sale in Starbucks nationwide Press Room http://www.usatoday.com/marketing /media_ kit/pressroom/2010/releases/031510_usatoday_and_starbucks.html 13 •Broadcast higher Viewership Among TV Stations- Rationale viewership Column4 GMA/ABC (5.14 million) ESPN (554,500) •Network less money •Tried to cover all aspects of television and chose... magazines Advertise on the radio Many of the people we are trying to reach do not pay attention to radio ads and use more satellite radio stations with minimal commercial interruptions 27 Alternative Plans with Fluctuation in Budget Increase in Budget: Internet: advertise on electronic forms of magazines and newspapers Use of product placement into television shows and movies Advertise . +/435 , 6(+3 /7(/3 17(13 819+23 17191 1/191 +7435 /5 14+5 Median Household Income :+6& ;+11/ :+6(11& ;617+1 :16(81&