FIELD TRIP REPORT AT KOVINA CO., LTD

This practing time is designed to the students achieve the purposes as follow : • Helping students make realistic environment to business communication and develop English skills and skills on using language, mainly focusing on four skills ( listening, speaking, reading and writing).

HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY

FACULTY OF ENGLISH 2009-2010

FIELD TRIP REPORT AT KOVINA CO., LTD

ACEDEMIC YEAR : 2006-2010 SUPERVISOR : PROF.TRAN ANH THO

HANOI 2010

I) The purpose of this practicing period of time……… 1

II) The practicing period of time……… 1

III) Company Information ……… 1

1 Overview of Kovina, Co.Ltd ……… 1

2 Kovina’s structure of organization ……… 2

2.1 Kovina’s leaders ……… 3

1.General Director ……… 3

2.Deputy Director of Business ……… 3

3.Deputy Director of Customer Care ……… 3

2.2 System Funtional Department ……… 3

1 Department of Business and Transportation ……… 3

2 Department of Planning and Materials ……… 3

3 Department of Finance and Accountant ……… 4

4 Department of Customer Care ……… 4

5 Kovina’s structure of products ……… 4

IV) Practice Activities ……… 5

V) Advantages and Disadvantages ……… 5

VI) Achievements and Shortcomings ……… 6

I The purposes of this practicing period of time

This practing time is designed to the students achieve the purposes as follow :

 Helping students make realistic environment to business

communication and develop English skills and skills on using language, mainly focusing on four skills ( listening, speaking, reading and writing)

 Creating a favorable condition and occasion for students to improve their professional skills of English in translating professional documents relating to business, administration and management which are available in the daily works of business

 Providing a good time for last- term students have many

opportunites to learn ways of working in practical environment and help students easy to use English as an official language

 Assisting students in solving real problems effectivelly of companies from partners or instructors, etc…

 Helping students familiarize with works and working styles in practice in order not to be amazing and embarrassing with which they will encounter in their up-coming career

II The practing period of time

This period lasted for 5 weeks from 22 Frebuary to 31 March

III Company Information

1 Overview of Kovina, Co.Ltd

 Enlish name : Import and Export Kovina Company

 Head office : 15- 379 Hoang Hoa Tham Street- Ba Dinh District, Ha noi, Vietnam

 Business Sector : wallpaper Korea, smart toys , sticker… importing and exporting

 Tel : 84-4-73001299

 Fax : 84-4-73007871

 Website : www.kovina.vn

 Year of establishment : 4/2008

*Import and Export Kovina Company is a business enterprise in the following

fields :

 Importing and exporting Wallpaper from Korea

 Selling smart toys

 Selling shoulder furniture, sticker Korea

 Importing PVC flooring…

2.Kovina’s structure of organization

From the figure , We can see that Kovina’s company has structurre of a

pyramid with a chairmain of the Board of Management and others at funtional positions The following tables show their detailed authorities and mission :

Deputy Director of

Business

Council Member

General Director

Deputy Director of Customer Care

Department of

Business and

Transportation

Department of Planning and M aterials

Department of Customer Care

Department of Finance and Accountant

Workshop

2.1 Kovina’s leaders:

1 General Director: is the most important in the company, who is legal

representative of the company, responsible to council member and decide the development of company, business activities of the company

He/she can deal with producting, investing, new facilities

2.Deputy Director of Business:

Assist excutive directors in business activities of the company, price for building products and report on business…

Make specific plans to the Director during process business

3.Deputy Director of Customer Care

Help Director manage and heathcare customer , needs and wants of

customers

Expand customers…

2.2 System funtional department

1.Department of Business and transportation

Comprehension management of business tasks, the company ‘s transportation and customer development

Perform transactions on negotiations, sales, deliver on products, shipments, revenues,expenses and Director of business approval

Caculation of product management of the company, transportation by air, sea, deliver to retail and wholesale dealers to meet production needs

2.Department of Planning and Materials

Monitoring the situation of materials, managing raw material strictly and economical norm

Responsible for the procurement and allocations of materials used within the company to cater for all requirements planning

for procurement of materials prevention, care materials to ensure

continuous,balanced and materials for the production process

3.Department of Finance and Accountant

Economic all financial accounting and corporate financial management work, accounting, finance, management, capital and consumption monitoring work, wage payment, social insurance payments, financial expenses

Urging check the performance of economic contracts and timely settlement and liquidation of contracts

Organizing the accounting of financial reporting throughout the company, reporting month, quarterly and year of the company and approved by the Director

4.Department of Customer Care

Customer Care of the company Its responsibilities and works are care to customers,how product to the customer, needs and want to customers for products

Having preferential policies for customers, discount and promotion to customers and solving all problems when the customers asking

5.Kovina’s structure of products

Majors products of Kovina are import and export wallpaper, PVC flooring and Donerland clay from Korea

Nowadays, in interior, wallpaper are used to increate effciency decorations,

it create a new space and suitable for each position and sit home.its also shape and pattern are very abundant and diverse Thus, company business wallpaper

to meet user’s needs with new style and convinience for users

The company is developing many products such as clay which is safe for children and smart toys…

It usually participate in fairs and exhibition of interior , decorations…

IV.Practice Activities

In this period of time, I acted as a secretary to help my senior organize her documents and works Though there were not much works for me to do, my major works are to set time for her meetings, and take responsibility for doing office works

V.Advantages and Disadvantages

I practiced in Import and Export Kovina Company over the past one month Though it is not a long time for me to be familiar with the atmosphere of business, it is very useful for me to make preparation for my up-coming career and graduation assignment

When I worked there, I met with many advantageous and disadvantageous things I think that the most advantageous thing is the company create condition for me talk to foreign clients as an employee of the company.So, I improve my skill on using English Furthermore, I can use my specialty knowledge that I learnt at university to satisfy requirements of clients

But besides advantages, I also faced with many disadvantageous things I limited by my English skills and I have to face it.That is the reason why I’m not confident when I talk to foreign clients I think that because I did not practice those skills carefully when I still go to the university Consequently, my ability

of conversation in English is very poor I think that I should sharpen my skills

on using English in the near future to be able to apply for a job that suitable for

my specification and profession

VI.Achivements and Shortcomings

my up-coming graduation assignment and my near future.

When interacting with people, I respect everyone and everyone respected me

I can learn how to work and helping all everyone in company

This time is also help me how to people behave and better understanding of the business, helped me develop English skills and skills on using language, mainly focusing on four skills (listening, speaking, reading and writing)

My professional skills of English are improving everyday, I can translate the documents more fluently such as business, management and administration documents, which are avaiale in the daily works of businesses, are impoved day

by day

Furthermore, this time proved with a good period of time for last-term students, I can learn ways of working in the actual business environment in order to use English as an official language

Otherwise, this time gave me the experience to solve real-life situations of company or people from partners or instructors,etc and help me familiarize with works and working styles in order not to be amazing or embarrassing with the problems when I start a new job