improving project planning in sv technologies jsc

NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOL NGUYEN THI TAM HIEN IMPROVING PROJECT PLANNING IN SV TECHNOLOGIES JSC MASTER OF BUSINESS ADMINISTRATION THESIS HA NOI – 2012 NATIONAL ECONOMICS UNIVERSITY NEU BUSINESS SCHOOL NGUYEN THI TAM HIEN IMPROVING PROJECT PLANNING IN SV TECHNOLOGIES JSC MASTER OF BUSINESS ADMINISTRATION THESIS SUPERVISOR: DR. DAO THANH TUNG HA NOI - 2012 ACKNOWLEGEMENT First of all, I would like to thank all of the professors from National Economics University (NEU). Thanks to Program Directors, Coordinators of the program and Teachers who did try their best to provide us valuable knowledge during the MBA course. Through all subjects in this course, I gained and widened a lot of knowledge in general, market economy and business management in particularly. They are very useful for my current work and my future career, especially about economic foundation. I also would like to express special thanks to my thesis supervisors, Dr. Dao Thanh Tung, whose helpful support has encouraged me so much and guided me from the beginning of this study. I would like to highly appreciate that Dr. Dao Thanh Tung gave his time to listen and discuss many issues in the scope of this research, help me to clarify the direction to complete it effectively. I am grateful to my colleges and managers of SV Technologies JSC Company for their valuable supports and providing me data during the preparation of this thesis. Thanks to all people whom kind enough to grant me an interview. Many thanks go to all those friends who were always asking me about the progress of my MBA studies. Hanoi, November 2012 Author Nguyen Thi Tam Hien TABLE OF CONTENTS 1 2 ABBREVIATIONS 1 LIST OF FIGURES 6 EXECUTIVE SUMMARY 9 CHAPTER 1: INTRODUCTION 11 1.1 Rationale of the research 11 1.2 Research objectives 13 1.3 Research Questions 13 1.4 Research methodology 14 1.4.1Research process 14 1.4.2Data collecon 15 1.4.3Data analysis 16 1.5 Scope of research 17 1.6 Thesis structure 17 CHAPTER II. THEORETICAL FRAMEWORK OF PROJECT PLANNING 18 2.1 Overview of project management and project planning 18 2.1.1Nature of project management 18 2.1.2Project planning 22 2.2 Project planning process 24 2.2.1Planning Process according to PMBOK Guide 25 2.2.2Models of project planning 34 2.3 Factors influencing to project planning 37 2.3.1Project Management Skills 37 2.3.2Clarity in the scope of the project and Work Breakdown Structure (WBS) 39 2.3.3Involvement and commitment of all stakeholders at the beginning of the project 40 2.3.4Risk management 42 2.3.5Challenges of project planning 43 CHAPTER III. CURRENT SITUATION OF PROJECT PLANNING IN SV TECHNOLOGIES JSC 46 3.1Background of SV Technologies JSC 46 3.1.1Overview of SV Technologies JSC 46 3.1.2Establishment and Development 47 3.1.3Company Mission, Vision and our philosophy 48 3.1.4Business line 49 3.1.5Business results in recent years 50 3.1.6SV Technologies SWOT Matrix 51 3.1.7Characteriscs of projects in SV Tech 53 3.2Analysis on current situation of project planning in SV Tech 56 3.2.1Steps to implement projects in SVTech 56 3.2.2Actual performance results of project planning of some typical projects 57 3.2.3Actual performance of project management 61 3.2.4Actual project planning in SV Tech 61 3.2.5Tools and techniques of planning project 66 3.3Achievements and shortcomings of the project planning management in SV Tech 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 CHAPTER IV. SOLUTIONS AND RECOMMENDATIONS FOR IMPROVING EFFECIENCY OF PROJECT PLANNING IN SV TECHNOLOGIES JSC 74 4.1Development strategy of the company to year of 2015 75 4.1.1The strategic map of the company 75 4.1.2Detail indexes 75 4.1.3Requirement of projects management 76 4.2Solutions to improve efficiency of project planning in SV Tech 76 4.2.1Create available resources for project requirements 76 4.2.2Build process of project planning for project team in the company 81 4.2.3Apply tools in project planning 86 4.2.4Recruing project managers with su<cient skill 88 4.2.5Improve competency and e<ciency of project team 91 4.3Recommendations to implement the above solutions 92 CONCLUSION 94 REFERENCES 96 APPENDICES 97 1 ABBREVIATIONS BOM Board of Management IT Information Technology ITC Information and communication technologies PM Project Manager PMI Project Management Institute PRINCE2 Projects IN Controlled Environments ROI Return on investment TM Technical Manager WBS Work Breakdown Structure VND Vietnamese Dong 2 LIST OF TABLES Table 1.1: Data Collection methods Error: Reference source not found Table 3. 1: Main Financial figures Error: Reference source not found Table 3.2: Actual implementation of some typical projects Error: Reference source not found 1 2 ABBREVIATIONS 1 LIST OF FIGURES 6 EXECUTIVE SUMMARY 9 CHAPTER 1: INTRODUCTION 11 1.1 Rationale of the research 11 1.2 Research objectives 13 1.3 Research Questions 13 1.4 Research methodology 14 1.4.1Research process 14 1.4.2Data collecon 15 1.4.3Data analysis 16 1.5 Scope of research 17 1.6 Thesis structure 17 CHAPTER II. THEORETICAL FRAMEWORK OF PROJECT PLANNING 18 2.1 Overview of project management and project planning 18 2.1.1Nature of project management 18 2.1.1.1 De=nion 18 3 2.1.1.2 Processes of project management 20 2.1.2Project planning 22 2.3.5.1 De=nion of Project Planning 22 2.3.5.2 Necessity of Project Planning 23 2.2 Project planning process 24 2.2.1Planning Process according to PMBOK Guide 25 2.2.2Models of project planning 34 2.2.3.1 Kepner-Tregoe 34 2.2.3.2 PRINCE2 35 2.3 Factors influencing to project planning 37 2.3.1Project Management Skills 37 2.3.2Clarity in the scope of the project and Work Breakdown Structure (WBS) 39 2.3.3Involvement and commitment of all stakeholders at the beginning of the project 40 2.3.4Risk management 42 2.3.5Challenges of project planning 43 CHAPTER III. CURRENT SITUATION OF PROJECT PLANNING IN SV TECHNOLOGIES JSC 46 3.1Background of SV Technologies JSC 46 3.1.1Overview of SV Technologies JSC 46 3.1.2Establishment and Development 47 3.1.3Company Mission, Vision and our philosophy 48 3.1.4Business line 49 3.1.5Business results in recent years 50 3.1.6SV Technologies SWOT Matrix 51 3.1.7Characteriscs of projects in SV Tech 53 3.2Analysis on current situation of project planning in SV Tech 56 3.2.1Steps to implement projects in SVTech 56 3.2.2Actual performance results of project planning of some typical projects 57 3.2.3Actual performance of project management 61 3.2.4Actual project planning in SV Tech 61 3.2.5Tools and techniques of planning project 66 4 3.3Achievements and shortcomings of the project planning management in SV Tech 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 3.3.3.1 Unavailability of company resources 70 3.3.3.2 Lacking and weak of project manager 72 CHAPTER IV. SOLUTIONS AND RECOMMENDATIONS FOR IMPROVING EFFECIENCY OF PROJECT PLANNING IN SV TECHNOLOGIES JSC 74 4.1Development strategy of the company to year of 2015 75 4.1.1The strategic map of the company 75 4.1.2Detail indexes 75 4.1.3Requirement of projects management 76 4.2Solutions to improve efficiency of project planning in SV Tech 76 4.2.1Create available resources for project requirements 76 4.2.2Build process of project planning for project team in the company 81 4.2.3Apply tools in project planning 86 4.2.4Recruing project managers with su<cient skill 88 4.2.5Improve competency and e<ciency of project team 91 2.1.1.3 Clearly idenfy the task of each project team 91 2.1.1.4 Train to improve e<ciency of project team members 91 4.3Recommendations to implement the above solutions 92 CONCLUSION 94 REFERENCES 96 APPENDICES 97 [...]... planning in SV Tech 61 3.2.5Tools and techniques of planning project 66 3.3Achievements and shortcomings of the project planning management in SV Tech 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 3.3.3.1 Unavailability of company resources 70 3.3.3.2 Lacking... 18 2.1.1.1 Definition 18 2.1.1.2 Processes of project management 20 2.1. 2Project planning 22 2.3.5.1 Definition of Project Planning 22 2.3.5.2 Necessity of Project Planning 23 2.2 Project planning process 24 2.2. 1Planning Process according to PMBOK Guide 25 7 2.2.2Models of project planning 34 2.2.3.1 Kepner-Tregoe 34 2.2.3.2 PRINCE2 35 2.3 Factors influencing to project planning 37 2.3. 1Project Management... theories on project management, emphasizing on project planning - stage To analyze factors influencing to project planning stage Analyze the current situation of project planning to find out what wrong - happening in the planning process in SV Tech Suggest the solutions and recommendations for improving the efficiency of planning stage in project management of SV Tech 1.3 Research Questions Following the... Chapter 3 – Current situation of project planning in SV Technologies JSC Chapter 4 – Solutions and recommendations for improving efficiency of project planning in SV Technologies JSC 18 CHAPTER II THEORETICAL FRAMEWORK OF PROJECT PLANNING 2.1 Overview of project management and project planning 2.1.1 Nature of project management 2.1.1.1 Definition Before looking into project management, it is necessary to... answer the following questions: 14 - What is theoretical framework of project planning? Which are the factors influencing to project planning? How is the current situation of projects planning in SV Tech and its successes - and shortcomings? What are the causes for poor project planning in SV Tech? What are the solutions and recommendations to enhance efficiency of project planning at SVTech ? 1.4 Research... 3.1.4Business line 49 3.1.5Business results in recent years 50 3.1. 6SV Technologies SWOT Matrix 51 3.1.7Characteristics of projects in SV Tech 53 3.2Analysis on current situation of project planning in SV Tech 56 3.2.1Steps to implement projects in SVTech 56 3.2.2Actual performance results of project planning of some typical projects 57 3.2.3Actual performance of project management 61 3.2.4Actual project planning. .. 2.2 Project planning process The key to a successful project is in the planning Creating a project plan is the first thing the project team should do when undertaking any kind of project The planning is not only purpose of creating a set of document; this process also helps project team to have a deeper understanding on the project As planning, the project team gain greater insight into what is needed... include the archiving all relevant project documents, recording impacts of tailoring to any process and documenting lessons learned 2.1.2 Project planning 2.3.5.1 Definition of Project Planning There are many definitions of project planning The most popular definition in the literature is given by the PMBOK Guide (A Guide to the Project Management Body of Knowledge) and PRINCE2 (PRojects IN Controlled... Skills 37 2.3.2Clarity in the scope of the project and Work Breakdown Structure (WBS) 39 2.3.3Involvement and commitment of all stakeholders at the beginning of the project 40 2.3.4Risk management 42 2.3.5Challenges of project planning 43 CHAPTER III CURRENT SITUATION OF PROJECT PLANNING IN SV TECHNOLOGIES JSC 46 3.1Background of SV Technologies JSC 46 3.1.1Overview of SV Technologies JSC 46 3.1.2Establishment... Focusing on analyzing the current project planning in SV Tech Company and try to find out some solutions in order to improve the effectiveness of project planning stage in SV Tech Geographical scope of the research: Due to time constraint and the fact of the company, the thesis analyzed the planning of projects in Ho Chi Minh Headquarter of the company and Representative offices which are located in . 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 CHAPTER IV 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 3.3.3.1 Unavailability. 69 3.3.1Achievements of project planning and project management in SV Tech 69 3.3.2Shortcomings of project planning in SV Tech 69 3.3.3Causes of shortcoming in the project planning in SV Tech 70 3.3.3.1 Unavailability