sybex mcitp microsoft windows vista desktop support consumer study guide exam 70 623 phần 4 ppt

130 Chapter 3  Installing, Configuring, and Troubleshooting Devices Using Sync Center Sync Center is a Control Panel applet included with Windows Vista. You will find it in Control Panel under Network and Internet. When you first open the tool, you will see a list of devices that you are syncing with or files that you are syncing locally. The main screen of Sync Center is shown in Figure 3.14. FIGURE 3.14 Windows Vista Sync Center As you can see, this computer is currently only syncing with a single device called Eric’s PDA. It so happens that Eric’s PDA is an HP iPAQ Pocket PC. To manage the device, you double-click it. Since this is running Pocket PC, Windows Vista requires that you download and install another tool to manage the PDA partnership: Windows Mobile Device Center. Double-clicking the PDA in Sync Center launches the Windows Mobile Device Center, as shown in Figure 3.15. Not only does this application show the status of the mobile device, but it also offers a wealth of options for configuring and synchronizing the PDA: Programs and Services This section allows you to add or remove programs from your PDA or connect to Microsoft and download software updates or the device itself. Pictures, Music and Video From here, you can manage the pictures, music, and video files on your device. You can manage how media files are imported via the Import Setting dialog box, shown in Figure 3.16, or you can actually add files to your device. 65348.book Page 130 Monday, October 22, 2007 4:27 PM Working with Pocket PCs and Other PDAs 131 FIGURE 3.15 Windows Mobile Device Center FIGURE 3.16 Windows Mobile Device Center Import Settings dialog box 65348.book Page 131 Monday, October 22, 2007 4:27 PM 132 Chapter 3  Installing, Configuring, and Troubleshooting Devices File Management These options allow you to directly browse the files located on your device. These files can be media files, Microsoft Office documents, and even the system files on the device. Anything that you can store on a computer could also be stored on a mobile device. Mobile Device Settings These options allow you to set up the content that is to be synced between Windows Vista and the PDA. You can also configure wireless sync with an Exchange Server and manage the partnership, or connection, with the PDA. Troubleshooting Pocket PCs and Other PDAs Pocket PCs and PDAs are usually quite easy to hook up and synchronize with Windows Vista. On occasion, however, things don’t work as expected. When this happens, there are several things that can cause you problems. In the next section, we explore issues that can arise with your Pocket PC. Hardware First and foremost, make sure all the hardware involved is working. Check your Pocket PC. Is the cradle, if you have one, working properly? Is the connection type on your PC working? Let’s see how you can test each of these areas. Pocket PC Make sure you can power on the Pocket PC when it’s not connected to the machine. Check that everything on the Pocket PC is working as it should be. Also, make sure the battery is properly installed and charged. If all else fails, most Pocket PCs have reset func- tionality, which is usually accessed through a small hole on the back of a button of the device just big enough to fit the tip of a stylus. Press your stylus in to reset the device. Once this is complete, try to connect your device to Windows Vista again. Cradle Many Pocket PC devices come with a cradle that allows you to quickly connect your Pocket PC to your Windows Vista machine. You need to see if the cradle is working correctly. This is easier said than done. Since most cradles are just pass-through devices, it can be tricky to figure out if they are working. The best way to determine this is to either connect the device directly to the computer without the cradle or to connect a similar device to the cradle. Consult your Pocket PC’s documentation for other ways to connect the device. If you happen to have access to another Pocket PC compatible with the cradle, try it out. It is often the case that, when everything else is working, the cradle will be the culprit. Connection method Pocket PCs can be connected and synchronize in a variety of ways: USB, Bluetooth, even IR. If your device is old enough, it may even require a serial connection, which we haven’t talked about. Use the steps early in the chapter to troubleshoot the connection method you are using for your Pocket PC. Make sure other devices that use the same connec- tion are working. In other words, plug a USB mouse or drive into the same USB port to which you are connecting your Pocket PC to ensure that the port is working. 65348.book Page 132 Monday, October 22, 2007 4:27 PM Working with Pocket PCs and Other PDAs 133 Software Probably the most common issues you will encounter will be software related. Most commonly, the partnership with the Pocket PC is invalid or Windows Mobile Device Center is configured incorrectly. Ensure that the Pocket PC has a valid partnership. The most common reason for los- ing a partnership is letting the battery completely drain the Pocket PC device. Most Pocket PCs will lose all configuration information if you let the battery drain all the way down to nothing. If this happens, you will have to reestablish the partnership, as we described earlier. The next thing to check is whether Windows Mobile Device Center is configured to allow synchronization via the connection method you are using. To confirm this, launch Windows Mobile Device Cen- ter and then click Mobile Device Settings  More  Connection Settings. This will open the con- nections settings dialog box shown in Figure 3.17. This is a pretty straightforward dialog box; you just need to make sure that the connection method you are using is allowed. FIGURE 3.17 Connection Settings dialog box in Windows Mobile Device Center Items Not Syncing as Expected When items are not syncing as expected, it is usually the result of one of two things. First, Win- dows Mobile Device Center is not configured to synchronize those items, or the software that it is required to synchronize with is having a problem. Let’s take a quick look at each of these possible issues: Windows Mobile Device Center configuration Check to ensure that the items you expect to sync are indeed configured to do so. Launch Windows Mobile Device Center and click Mobile Device Settings  Change Content Sync Settings. This opens the dialog box shown in Figure 3.18. This window provides access to selecting which items will sync to your Pocket PC and to the set- tings for each of these items. Make sure the items you want to sync are selected and take a quick look at the settings. Sometimes an odd setting can prevent synchronizing—for example, selecting incorrect categories for calendar items. Figure 3.19 shows just such an incorrect setting for cal- endar items. As you can see, only appointments in the selected categories will sync and there are no categories selected; hence there will be no synchronization. 65348.book Page 133 Monday, October 22, 2007 4:27 PM 134 Chapter 3  Installing, Configuring, and Troubleshooting Devices FIGURE 3.18 Content Sync Settings in Windows Mobile Device Center FIGURE 3.19 Example of an incorrect Content Sync setting 65348.book Page 134 Monday, October 22, 2007 4:27 PM Working with Digital Cameras and Camcorders 135 Other software If Windows Mobile Device Center is correctly configured to synchronize the items you need, make sure that other required software is configured correctly. For example, sync- ing items such as e-mail, contacts, or appointments requires a program with which to sync, such as Microsoft Outlook. Make sure that Outlook is correctly configured and that you can connect to the items in question via Outlook. If not, troubleshoot the problem that application is having. Working with Digital Cameras and Camcorders Digital photography has exploded in the past few years. With the reduced cost of storage and the increase in quality, many people are switching over from film and moving into the world of dig- ital. This is also the case with personal video recording devices, or camcorders. Many camcord- ers support transferring of video from tape to a computer. Still others support recording directly to a digital format. Windows Vista was designed with these devices in mind. Using the tools pro- vided, you can easily transfer and manage your photos and video in Windows Vista. Installing Digital Cameras When you connect a digital camera for the first time, Windows Vista will find and install the driver for the camera. A driver for most modern cameras is available in Windows Vista; if you find that your camera does not have a driver, follow the manufacturer’s instructions for install- ing their driver. Once the device is configured, you will be presented with the AutoPlay dialog box, prompting you to take some action with your camera. Your options may vary based on which applications you have installed on your computer. Some applications, such as Microsoft Office Publisher, place their own options in the dialog box. The options that you should see, no matter which applications you have installed, are as follows: Import Pictures This option allows you to transfer images from your digital camera to your Windows Vista machine. We will cover this process in detail in the next section, “Transferring Images.” Open Device to View Files This option allows you to browse the file on the camera just as you would a hard drive. Some people prefer to copy images off their camera manually, or use them as a quick place to copy files they need to take with them. In either case, this would be the option you choose to access the device directly. The AutoPlay dialog box also offers you the option Always Do This for the Device. If you check that option and then select something, such as Import Pictures, then each time you con- nect the camera that action will start without prompting you. So what if you decide not to use the AutoPlay dialog box or you have set one of the actions as the default and you want to do something other than that default action? You can access the files on a device and the import options in other ways. Your camera, like PDAs, will be an available device under Computer that will allow you to browse the contents on the camera, as shown in Figure 3.20. 65348.book Page 135 Monday, October 22, 2007 4:27 PM 136 Chapter 3  Installing, Configuring, and Troubleshooting Devices FIGURE 3.20 A digital camera shown via Computer Access the image import options by right-clicking the camera in Computer or using Win- dows Photo Gallery. We will cover these options in the next section. Transferring Images You can import images by using the Importing Pictures and Videos wizard, shown in Figure 3.21. There are three primary ways to access this wizard to import your photos:  Select Import Pictures from the AutoPlay dialog box when you connect the camera.  Right-click the device in Computer and select Import Pictures.  Select File  Import from Camera or Scanner from within Windows Photo Gallery. FIGURE 3.21 The Importing Pictures and Videos wizard 65348.book Page 136 Monday, October 22, 2007 4:27 PM Working with Digital Cameras and Camcorders 137 If you choose to import via Windows Photo Galley, you will first be prompted with the dia- log box shown in Figure 3.22; here you must first select your camera. FIGURE 3.22 Import Pictures and Videos dialog box Setting Your Preferences At this point, no matter which way you chose to start your import, you should see a dialog box similar to the one you saw back in Figure 3.13. This first screen gives you the option to tag your pictures and provides access to other import options. A tag is just a text-based descriptor that you want to be common to all these photos. Tags can be helpful when you later want to find your pictures. What you use as a tag is completely up to you; it can be a person’s name, like Evan, or an event, like Evan’s Birthday. In any case, the tag field is also a drop-down list providing you with entries that you have used as tags in the past. The other options for import- ing your photos are accessed by clicking the Options link in the lower-left corner of the dialog box to open the Import Settings dialog box, as shown in Figure 3.23. Let’s take a look at each of these settings and see how they affect your import: Settings For This drop-down allows you to select which devices the settings will affect. The same import utility is used in Windows Vista to import pictures from digital cameras, scan- ners, and CDs or DVDs. Each source can have its own settings. Import To This allows you to select the folder where you want your pictures to be imported. This can be a local drive or a network share, either mapped or accessed using a full UNC name. 65348.book Page 137 Monday, October 22, 2007 4:27 PM 138 Chapter 3  Installing, Configuring, and Troubleshooting Devices FIGURE 3.23 The Import Settings dialog box Folder Name The import wizard will create a new folder in the location you specify in the Import To option. This option allows you to tell Windows Vista what to name that new folder. The options, available via a drop-down list, are as follows:  Date Imported + Tag  Date Taken + Tag  Date Taken Range + Tag  Tag + Date Imported  Tag + Date Taken  Tag + Date Taken Range  Tag File Name As with the previous option, you can also specify how each picture will be named after the import. These options are pretty straightforward, but we will cover them briefly:  Tag: Each picture will start with the tag followed by an autoincrementing number.  Original File Name: The picture will maintain the filename given by the camera  Original File Name (Preserve Folders): The picture will maintain the filename given by the camera and any folders on the camera will also be copied to the import location. 65348.book Page 138 Monday, October 22, 2007 4:27 PM Working with Digital Cameras and Camcorders 139 As you change the options for Folder Name and File Name, the Example line in the dialog box will be updated to give you an idea of how the files will look after import. In the example, Himalayas is used as the example tag. Prompt for a Tag on Import This option controls whether you are prompted for a tag when the import starts. By default this option is on, which is why we were prompted. Always Erase from Camera After Importing When selected, this option causes the files to be deleted from the camera after they are imported into Windows Vista. If this option is not selected, which is the default, then you will need to delete the pictures from your camera as an additional step. Rotate Picture on Import Most digital cameras are smart enough to know whether pic- tures were taken in landscape or portrait format. This information is passed along to Win- dows Vista and can be used to rotate the pictures so they appear upright when viewed. This option controls whether the pictures are rotated during the import; by default, it is selected. Open Windows Photo Gallery After Import This option, which is selected by default, tells Windows Vista whether to open Windows Photo Gallery after the import completes. Restore Defaults This button restores all settings to their original settings. Any changes you may have made will be undone if you click this button. Once you are ready, click the Import button in the wizard and your photos will be imported based on the settings you have configured. You will see a progress bar and a thumbnail for each picture as it is imported, as shown in Figure 3.24. If you selected the option to open Windows Photo Gallery after the import, Windows Photo Gallery will open to display the pictures you have just imported, as shown in Figure 3.25. Windows Photo Gallery has a lot of options for managing your photo beyond importing and viewing pictures. Next, in Exercise 3.1, you are going to import images from a digital cam- era using Windows Vista. FIGURE 3.24 The progress screen when importing photos 65348.book Page 139 Monday, October 22, 2007 4:27 PM [...]... camcorder to your Windows Vista computer and power it on Make sure it is set to the correct mode to allow video capture 2 If you receive an AutoPlay dialog box, click Import Video – Using Windows and skip to step 5 Otherwise proceed to step 3 65 348 .book Page 145 Monday, October 22, 2007 4: 27 PM Working with Portable Media Devices 145 EXERCISE 3.2 (continued) 3 Launch Windows Movie Maker 4 Select File... installed 1 Connect your digital camera to your Windows Vista computer and power it on 2 If you receive an AutoPlay dialog box, click Import Picture – Using Windows and skip to step 5 Otherwise proceed to step 3 3 Click Start Computer 65 348 .book Page 141 Monday, October 22, 2007 4: 27 PM Working with Digital Cameras and Camcorders 141 EXERCISE 3.1 (continued) 4 Find your digital camera under the Devices...65 348 .book Page 140 Monday, October 22, 2007 4: 27 PM 140 Chapter 3 FIGURE 3.25 Installing, Configuring, and Troubleshooting Devices Windows Photo Gallery showing recently imported photos EXERCISE 3.1 Importing Images from a Digital Camera In this exercise, we will be using the tools built into Windows Vista to import pictures from a digital camera This... first devices a user will want to connect to their computer We cover the complete sync interface to Windows Media Player and Windows Media Center in Chapter 4 For now, we’ll review portable media device connections and some general troubleshooting tips 65 348 .book Page 146 Monday, October 22, 2007 4: 27 PM 146 Chapter 3 Installing, Configuring, and Troubleshooting Devices Connecting Portable Media Devices... folder 65 348 .book Page 158 Monday, October 22, 2007 4: 27 PM 158 Chapter 3 Installing, Configuring, and Troubleshooting Devices FIGURE 3.37 Scanners and Cameras Control Panel applet FIGURE 3.38 The Windows Fax and Scan application 65 348 .book Page 159 Monday, October 22, 2007 4: 27 PM Working with Printers, Fax, and Copy Devices FIGURE 3.39 New Scan dialog box FIGURE 3 .40 Scanned image in Windows Fax... which you are saving the video You can repeat this step for each section of the videotape you want to import Once you have finished importing all your sections, click Finish 65 348 .book Page 144 Monday, October 22, 2007 4: 27 PM 144 Chapter 3 FIGURE 3.28 Installing, Configuring, and Troubleshooting Devices The Import Video wizard cueing controls Importing Video This screen will be displayed if you chose... with any new USB device Windows Vista will detect the device and will install the driver if it’s available in the driver store Otherwise, you will be prompted for the driver from disk or allow the wizard to search Windows Update for the driver Once installed, most devices will need to sync with a media library Those that use Windows Media Player can sync using this Windows Vista application Other players... long as the directions are followed Hardware-specific issues and feature questions are not specific to Windows Vista, so those queries should be directed to the manufacturer of the device 65 348 .book Page 147 Monday, October 22, 2007 4: 27 PM Working with Printers, Fax, and Copy Devices FIGURE 3.29 147 Device Manager: MP3 players Working with Printers, Fax, and Copy Devices Printers have been at the... printer is plugged in and automatically detected, as shown in Figure 3.30 When a Plug and Play printer is detected, Windows Vista will attempt to automatically install the printer 65 348 .book Page 149 Monday, October 22, 2007 4: 27 PM Working with Printers, Fax, and Copy Devices TABLE 3.1 149 Account Required for These Functions Standard User Administrative Rights Required Add Printer Wizard Run a setup... trusted An unstaged driver package will be copied from the media or Windows Update, driver signing will be verified, and then the driver will be copied to the driver store Windows Vista then uses the driver to install the printer FIGURE 3.31 Found New Hardware: driver prompt If you have reason to limit Windows Vista automatically going to the Windows Update Internet database for new drivers when installing . images from a digital cam- era using Windows Vista. FIGURE 3. 24 The progress screen when importing photos 65 348 .book Page 139 Monday, October 22, 2007 4: 27 PM 140 Chapter 3  Installing, Configuring,. to Windows Vista, so those queries should be directed to the manufacturer of the device. 65 348 .book Page 146 Monday, October 22, 2007 4: 27 PM Working with Printers, Fax, and Copy Devices 147 FIGURE. is detected, Windows Vista will attempt to automatically install the printer. 65 348 .book Page 148 Monday, October 22, 2007 4: 27 PM Working with Printers, Fax, and Copy Devices 149 FIGURE 3.30