Model Documents 363 Model resume for a purchasing director with experience. T'AYSHA EMERSON OBJECTIVE To gain full-time employment as a purchasing director EXPERIENCE 1999-present Sbarro, Inc. Southridge, SC Purchasing Agent • Negotiate with vendors vigorously to save $3 million yearly as a result of corporate rebate programs, maximum discounts, and rapid payment discounts. • Maintain and upgrade all equipment as necessary, saving $100,000 in leasing costs. • Train and supervise staff on procedure and daily assignments. • Estimate preconstruction costs for equipment based on design drawings. 1997-1999 Sbarro, Inc. Commack, NY Office Services Manager • Negotiated and ordered all office supplies and business machines. • Implemented training course for new recruits—speeding profitability. • Distributed bi-weekly payroll packages to 650 company restaurants. 1990-1997 Sonoma Grill Brookhaven, NY Purchasing Assistant • Negotiated bids with trucking services and scheduled deliveries. • Secured warehouse space for equipment storage, saving $150,000 yearly. • Tracked orders to insure timely delivery, resulting in 35% greater on-time rate. EDUCATION 2000-2004 SUNY Empire College Hauppaugh, NY • B.A., Business Administration. • Graduated Summa Cum Laude. SKILLS Excellent oral and written communication skills. Proficient in AS400 computer system regarding purchasing, payroll, and accounting. Knowledge of various computer programs, including Microsoft Word and Excel for Windows. FAX (123) 098-7654 • E-MAIL ME@MYCOMPANY.COM 12345 MAIN STREET • ANY CITY, STATE OR PROVINCE 12345-6789 • PHONE (123) 456-7890 36*t Appendix B Model chronological resume for a technical writer/engineer with extensive experience. JOHN ENNIS 192 Plitt Avenue Pensacola, FL 81901 (555)555-5555 JohnEnnis@compuserve.com EXPERIENCE Extensive experience in technical writing on both technical and business subjects, in a variety of formats including pro- posal preparation, technical reports, software manuals, management directives and position papers, technical briefing slides, ISO 9000 certification procedures, procurement specifications, and business analysis. 1987-present NORTHROP GRUMMAN CORPORATION Pensacola, FL 81901 Engineering Specialist. A-10 Program • Write technical analysis reports and proposals: define system requirements, evaluate software and hardware platforms and technical approaches, perform trade studies, develop design concepts, and plan and manage work efforts. Analyze, manage, and implement systems analysis solutions under contract to the USAF. Edit engineering inputs and produce deliverable documents. 4 Lead author for the A-10 Prime proposal Executive Summary, Past Performance, and Management volumes. Principal interface to the proposal center production staff (layout, graphics, presentation style). Website con- tent author. Designed marketing brochure for real-time simulation laboratory. Authored ISO 9000 certifica- tion procedures. • Present technical and management briefings to employees, management, and customers. Ghostwrite execu- tive presentations and position papers. • Train employees and customers in the use of various computer systems. Spring 2001 Florida State University Pensacola, FL 81901 Adjunct Professor • Taught EGL 209 Technical Communications: business and technical writing/presentations for a targeted audience including technical research reports, technical manuals, proposal preparation, ISO 9000 certification procedures, procurement specifications, etc.; use of appropriate commercial, industry, and government specs for technical writing (such as IEEE, ANSI, ISO, and DOD); preparation and use of electronic media. 1977-1987 FAIRCHILD REPUBLIC COMPANY Pensacola, FL 81901 Supervisor of Engineering Personnel • Succession plan author. • Trained supervisors in the writing of Management By Objectives performance appraisals and job evaluations. 4 Author of five-year facilities capital plan, AAP reports, engineering policies and procedures. Executive ghost- writer for all manner of business documents. • Designed and presented college recruiting briefings at engineering colleges. • Resume ghostwriter for outplacement center. Associate Administrator • Wrote and edited A-10 Aircraft Structural Integrity Plans for both the A-10 and T-46 Aircraft (annual tech- nical analysis report approximately 600 pages). • Wrote Corrosion Prevention and Control Plan contractual documents for the T-46. • Wrote portions of the NGT proposal Technical and Cost Analysis volumes. • Wrote portions of the annual Tri-Services Research and Development report. • Conducted training classes in several computer systems (CMS, ADRS). EDUCATION MBA Management Information Systems with distinction May 1988 New York Institute of Technology BS Computer Science/Business/English May 1982 New York Institute of Technology Advanced Computer Engineering Certificate Client Server Computing April 1997 University of California Irvine (Extension program at Northrop Grumman, NY) Flight and Ground Simulation Certificate Jan 1996 State University of New York Binghamton Model Documents 365 (over Letter Model cover letter to accompany the resume for an entry-level financial services position. Street Address Anytown, City Zip Code Charles Rozakis March 27, 2003 Ms. Middle Manager Big Financial Company Big City, Big Town 55555 Dear Ms. Middle Manager: I am looking for permanent employment in investments or a related field. While I would prefer an analyst position, I'm always open to new experiences and I think my skills would be applicable in a wide variety of areas. I will graduate in June of 2003 with an AB in Economics from Princeton University. Also, I spent the summers of 2001 and 2002 working as a summer analyst at Morgan Stanley, working with a senior loans group. This gave me firsthand experience not just in buy-side portfolio management, but also in an unusual asset class. For further information, please see my resume'. I would welcome a personal interview to give you a more in-depth view of my qualifications. Thank you very much for your time. Sincerely, Charles Rozakis 366 Appendix ES Thank You Letters Model business thank you letter: Dear Mr. Harris: Than you for the interview today. I enjoyed the tour of the facility as well as getting a chance to meet the staff. I appreciate the warmth and friendliness your staff showed me. I remain highly interested in your company. I was also pleased to learn a little more about the operations and the way your company is run. It is refreshing to see the level of care that goes into running such a complicated business while maintaining the highest level of customer care and quality control. I look forward to hearing from you and would greatly appreciate the chance to become part of your com- pany. Thank you again. Sincerely, J. P. Jobseeker Model business thank you letter: Inside Address Date Dear Mr. Harris: I spoke to my cousin Alan and he told me that the marketing position at Big Publishing Company is open again and that you had told him that I might have another shot at it. Unfortunately, I won't be able to pursue the job this time. As you can see from the stationery, my job search was successful. I started at Hearst Publications in January as a Product Manager. I am involved in marketing such titles as Redbook, Country Living, and Esquire at the newsstand level. It is similar to what I did at Time and maybe to some extent what I would have been doing at Big Publishing Company. In any event, I wanted to thank you for your help and for thinking of me again. The job at Big Publishing Company sounds exciting and I would have enjoyed being involved in the marketing of such great prod- ucts. I plan on building a long career at Hearst, but please stay in touch in the future about any possible opportunities at Big Publishing Company. You never know. Again, thank you very much for your help. Sincerely, J. P. Jobseeker Appendix Guide to Grammar and Usage A Adjectives Adjectives are words that describe nouns and pronouns. Adjectives answer the questions "What kind?" "How much?" "Which one?" or "How many?" Examples: pretty, blue, weak, many There are four kinds of adjectives: • Common adjectives • Proper adjectives • Compound adjectives • Articles Let's look at each. • Common adjectives describe nouns or pronouns. Examples: strong, green, handsome, rich • Proper adjectives are formed from proper nouns. Examples: California oranges, Chinese silk • Compound adjectives are made up of more than one word. Examples: far-off country, teenage person 368 Appendix ( Articles are a special type of adjective. There are three articles: a, an, the. The is called a "definite article" because it refers to a specific thing. A and an are called indefinite articles because they refer to general things. Follow these rules to use adjectives correctly: • Use an adjective to describe a noun or a pronoun. • Use an adjective after a linking verb. A linking verb connects a subject with a descriptive word. Here are the most common linking verbs: be (is, am, are, was, were, and so on), seem, appear, look, feel, smell, sound, taste, become, grow, remain, stay, and turn. Example: Chicken made this way tastes more delicious (not deliciously). Adverbs Adverbs are words that describe verbs, adjectives, or other adverbs. Adverbs answer the questions "When?" "Where?" "How?" or "To what extent?" Examples: always, often, quietly, slowly Most adverbs are formed by adding -ly to an adjective. Here is a list of the most com- mon adverbs that do not end in -ly: afterward almost already also back even far fast hard here how late long low more near never next now often quick rather slow so soon still then there today tomorrow too when where yesterday Use an adverb to describe a verb, an adjective, or another adverb. Examples: Describe a verb: Experiments using dynamite must be done carefully. Describe an adjective: Sam had an unbelievably huge appetite for pizza. Describe an adverb: They sang so clearly. Guide to Grammar and Usage 369 Agreement of Pronoun and Antecedent Pronouns and antecedents (the words to which they refer) must agree or match. Follow these rules: • A pronoun replaces a noun. To make sure that your writing is clear, always use the noun first before using the pronoun. • Be sure that the pronoun refers directly to the noun. • A pronoun agrees (or matches) with its antecedent. Use a singular personal pro- noun with a singular indefinite pronoun. Example: If anyone questions the amount, refer him or her to payroll. The singu- lar pronouns him or her refer to the singular pronoun anyone. Here is a list of the common singular indefinite pronouns: anyone every (person, etc.) no one someone each everyone one either neither somebody Aqreement of Subject and Verb Agreement means that sentence parts match. Follow these rules to match sentence parts: • A singular subject takes a singular verb. Example: I am going to the movies. • A plural subject takes a plural verb. Example: Lou and Shai are going to the movies. • Some verbs have irregular forms. The following table lists the most common ones. Be Do Have Singular: is, am, was does, did has, had Plural: are, were do, did have, had • Ignore words or phrases that come between the subject and the verb. Example: Too many onions in a stew often cause an upset stomach. The plural subject onions requires the plural verb cause. Ignore the intervening prepositional phrase "in a stew." 370 Appendix C • Subjects that are singular in meaning but plural in form require a singular verb. Examples include measles, news, economics, and mathematics. Example: The news was good. • Singular subjects connected by either or, neither nor, and not only but also require a singular verb. Example: Either the witness or the defendant was lying. • If the subject is made up of two or more nouns or pronouns connected by or, nor, not only, but also, the verb agrees with the noun closer to the pronoun. Example: Neither the contract nor the page proofs are arriving in time to meet the deadline. Example: Neither the page proofs nor the contract is arriving in time to meet the deadline. Antecedent The noun the pronoun stands for. Apostrophes See Possession. ( Capitalization • Capitalize the first word of A sentence: It rains on the Spanish plain. A line of poetry: I think that I shall never see A poem as lovely as a tree The greeting of a letter: Dear Ms. Ramirez: A complimentary close: Yours very truly, Each item in an outline: I. Introduction A. Topic sentence B. First major point C. Second major point Guide to Grammar and Osa je 371 • Capitalize the titles of books, plays, newspapers, and magazines. Examples: A book title: The Big Book of Dates A play: Dance of the Vampires A newspaper: The Daily News A magazine: The Atlantic Monthly • Capitalize titles before a person's name. Examples: Dr. Frankenstein, Ms. Schmendrick, Rev. Smith, Mr. Myles • Capitalize abbreviations that appear after a person's name. Examples: Martin Luther King Jr., Laurie Rozakis, Ph.D. • Capitalize titles of parents and relatives not preceded by a possessive word. Examples: We saw Mother kissing Santa Claus. I saw my father with my mother. • Capitalize geographical places and sections of the country. Examples: Europe, Asia, United States of America, Lake Erie, the South, Yellowstone National Park • Capitalize the names of historical events, era, and documents. Examples: the Civil War, the Renaissance, the Magna Carta • Capitalize the names of languages, nationalities, and races. Examples: Language: French, German, Russian Nationalities: American, Japanese, Indian Races: African American • Capitalize religions and references to the Supreme Being. Examples: Religions: Judaism, Catholicism References: the Creator, Him, His name, He, Heaven • Capitalize proper nouns and proper adjectives. Examples: Proper nouns: Shakespeare, Mexico Proper adjectives: Shakespearean, Mexican • Capitalize brand names. Examples: Jell-O pudding, Kleenex tissues J72 Appendix ( • Capitalize the names of organizations, institutions, courses, and famous buildings. Examples: Organizations: The Girl Scouts of America Institutions: The United Nations Courses: French 101, Mathematics 203 (but not mathematics) Buildings: The Empire State Building • Capitalize days, months, and holidays. Examples: Days: Monday, Tuesday, Wednesday Months: February, March, April Holidays: Thanksgiving, Fourth of July, Kwanzaa • Capitalize abbreviations for time. Examples: 6 A.M., 6 P.M. • Capitalize the words I and Oh. Examples: Quickly, I turned around. Oh! Did you see that? Case Case is the form of a noun or pronoun that shows how it is used in a sentence. English has three cases: nominative, objective, and possessive. • Use the nominative case to show the subject of a verb. Example: We spoke to the agent about the deal. • Use the objective case to show the noun or pronoun receives the action. Example: The agent was willing to speak to us. • Use the possessive case to show ownership. Example: The agent gave us his advice. The following chart shows the three cases. Nominative Objective Possessive (Pronoun as Subject) (Pronoun as Objective) (Ownership) I me my, mine you you your, yours He him his she her her, hers . Example: Neither the contract nor the page proofs are arriving in time to meet the deadline. Example: Neither the page proofs nor the contract is arriving in time to meet the deadline possessive. • Use the nominative case to show the subject of a verb. Example: We spoke to the agent about the deal. • Use the objective case to show the noun or pronoun receives the action and mathematics. Example: The news was good. • Singular subjects connected by either or, neither nor, and not only but also require a singular verb. Example: Either the