From the worldrenowned etiquette expert and her granddaughter, Liv Tyler, an elegant guide to 21stcentury manners for professionals who want to be confident and successful in the business and social arenas. Developing good manners is an important investment in your future. They allow you to feel at ease in any situationand give you the polish and confidence to become a leader. Etiquette expert Dorothea Johnsons essential dos and donts address both 21stcentury and classic questions, including: acing job interviews giving confident handshakes making conversation proper business attire and meeting protocol email etiquette, including what to postor noton social media how to deal with rude cell phone users conducting a meeting at a restaurant attending business or social events table manners With style, wit, and delightful commentary throughout from her granddaughter, Liv Tyler, on everything from being a good guest to finding a balance with technology, Modern Manners is the musthave guide to ensure your success.
[...]... your duty to circulate and introduce yourself, especially if the hosts are busy The fact that you and others are present is sufficient to introduce yourself to anyone at an event, regardless of their status In the United States, you may introduce yourself to elected officials, including the President, the CEO of a corporation, or anyone you meet DO DO take the initiative and introduce yourself to the. .. is mentioned last The following guidelines will acquaint you with the protocol of introductions at the top Are you thinking you have no need for this information? I say, isn’t it better to be familiar with it than not? Who knows, you may be called upon to introduce your state senator one day, and you can refer to these guidelines to prepare yourself • Introduce a nonofficial person to an official person... introducing one or two people to a group of six or more; say the names of the newcomer(s) and ask the others to introduce themselves Responding to Introductions The way you respond to an introduction means the spotlight shifts to you and your performance Remember, life’s a stage … and this is your cue to go on! Say “Hello” or “Good morning/Good afternoon/Good evening” and the person’s name You may also say, “I’ve... e-mail, Facebook, and other media, many people don’t know how to make the most of their face -to- face conversations A good communicator opens the door to a response and invites the other person to join in After the door is opened, the key to a positive conversation is the ability to listen Yes, we all have two ears, but that doesn’t mean we’re always using them Because we’re able to process information... acquaintances, nor will you expand your people skills NAME TAGS The name tag is correctly and logically placed on your right-hand side, near the shoulder When you shake hands, the eyes follow the line of the arm and focus on the other person’s right shoulder area REMEMBERING NAMES It’s easy to forget the names of people you ve met only once or twice, so don’t be too hard on yourself—it happens to almost everyone!... of the following: “May I present?” “May I present to you? ” “May I introduce?” “May I introduce to you? ” • “Mr President, may I present/introduce to you Mrs Hall?” Response: “Mr President, it’s an honor to meet you. ” • “Mr Ambassador, may I present to you Mr Hopkins from the Capital Agency? His Excellency is the Ambassador of Japan.” Response: “Mr Ambassador, it’s a pleasure to meet you. ” • “Senator... corporations, the CEO is known as “Bob Smith,” while in others, it’s always “Mr Smith.” In any business situation, introduce the person of lesser authority to the person of greater authority Say the name of the person of importance or authority first, and introduce others to him or her Adding to you after the word introduce will help you maintain the order of an introduction Never say, “I’d like you to meet... Once I learn the name, I say it three times to myself to help me remember FORGETTING NAMES Just about everyone has forgotten a person’s name at one time or another, and then the fear of forgetting further numbs the memory Take action, and remove the fear Extend your hand and introduce yourself to someone you recognize, even though you have forgotten his name DO DO remain calm and admit you can’t remember... into the other person’s hand, so that the palm of your hand rests in the palm of his or hers 3 The bases of your thumbs should meet web to web 4 Shake from the elbow with two smooth pumps HANDSHAKING DON’TS DON’T offer the “fingerella” handshake to anyone, regardless of age or gender The giver of a fingerella handshake extends the right hand with the thumb down, and fingers curled, which invites the. .. you, ” “Pleased to make your acquaintance.” These statements are considered outdated and quite impersonal because a name is not spoken Introduce Yourself If no one introduces you, rise to the occasion and introduce yourself Perhaps no one’s available to introduce you, or you may be in a room filled with strangers You re on your own, and it’s time to perform—by introducing yourself Extend your hand, smile, . LLC. Library of Congress Cataloging-in-Publication Data Johnson, Dorothea. Modern manners: tools to take you to the top / Dorothea Johnson and Liv Ty ler. — First Edition. 1. Business etiquette rituals; they vary widely across the world. The Chinese and Japanese press their arms to their sides and bow; Indians press their hands together in a praying position and tilt their heads to one. In today’s competitive business arena, your expertise isn’t always enough. The ability to get along with others and make others feel comfortable is vital to your success. This book is for the young