Laptops All-in-One Desk Reference For Dummies- P62 ppt

Taking Internet Explorer 7 Shortcuts 584 Table 4-8 ((ccoonnttiinnuueedd)) Task Microsoft Internet Explorer Mozilla Firefox Complete .org Address 2 N/A Ctrl + Shift + Enter Copy Ctrl + C Ctrl + C Cut Ctrl + X Ctrl + X Decrease Text Size Ctrl + - Ctrl + - Delete Del Del DOM Inspector N/A Ctrl + Shift + I Downloads N/A Ctrl + J Find Again N/A Ctrl + G F3 Find As You Type Link N/A ‘ Find As You Type Text N/A / Find Previous N/A Ctrl + Shift + G Shift + F3 Find in This Page Ctrl + F Ctrl + F Forward Shift + Backspace Shift + Backspace Alt + → Alt + → Go Down One Line Down Down Go Up One Line Up Up Go Down One Page PageDown PageDown Go Up One Page PageUp PageUp Go to Bottom of Page End End Go to Top of Page Home Home Full Screen F11 F11 Help F1 F1 History Ctrl + H Ctrl + H Home Page Alt + Home Alt + Home Increase Text Size Ctrl + + Ctrl + + Move to Next Frame N/A F6 Move to Previous Frame N/A Shift + F6 New Mail Message 3 N/A Ctrl + M New Tab Ctrl + T Ctrl + T Next Tab Ctrl + Tab Ctrl + Tab New Window Ctrl + N Ctrl + N Open File Ctrl + O Ctrl + O Open Link Enter Enter Open Link in New Tab Ctrl + Enter Ctrl + Enter 42 140925-bk08ch04.qxp 4/8/08 12:52 PM Page 584 Book VIII Chapter 4 Spinning the Web Taking Internet Explorer 7 Shortcuts 585 Task Microsoft Internet Explorer Mozilla Firefox Open Link in New Window Shift + Enter Shift + Enter Open Address in New Tab 2 Alt + Enter Alt + Enter Page Source Ctrl + F3 Ctrl + U Paste Ctrl + V Ctrl + V Previous Tab Ctrl + Shift + Tab Ctrl + Shift + Tab Ctrl + PageUp Print Ctrl + P Ctrl + P Redo Ctrl + Y Ctrl + Shift + Z Ctrl + Y Reload F5 F5 Ctrl + R Ctrl + R Reload (override cache) Ctrl + F5 Ctrl + F5 Ctrl + Shift + R Restore Text Size Ctrl + 0 Ctrl + 0 Save Page As Ctrl + S Save Link Target As Alt + Enter Select All Ctrl + A Ctrl + A Select Location Bar Alt + D Ctrl + L F4 Alt + D Ctrl + Tab Select Next Auto-Complete Down entry in text field Select Previous Auto- Up Complete entry in text field Select Next Search Engine Ctrl + Down in Search Bar Select Previous Search Ctrl + Up Engine in Search Bar Select Tab [1 to 9] Ctrl + [1 to 9] Ctrl + [1 to 9] Stop Esc Esc Toggle Check box spacebar spacebar Undo Ctrl + Z Ctrl + Z Web Search Ctrl + E Ctrl + K 42 140925-bk08ch04.qxp 4/8/08 12:52 PM Page 585 Taking Internet Explorer 7 Shortcuts 586 Table 4-9 Mouse Shortcuts in Internet Explorer and Firefox Task Microsoft Internet Explorer Mozilla Firefox Back Shift + Scroll down Shift + Scroll down Close Tab N/A Middle-click Tab 1 Decrease Text Size Ctrl + Scroll up Ctrl + Scroll up Forward Shift + Scroll up Shift + Scroll up Increase Text Size Ctrl + Scroll down Ctrl + Scroll down New Tab N/A Double-click Tab Bar Open in Background Tab N/A Ctrl + click 2 Middle-click Open in Foreground Tab N/A Ctrl + Shift + click 2 Shift + middle-click 2 Open in New Window Shift + click Shift + click Paste URL and Go N/A Middle-click Tab 1 Save Page As N/A Alt + click Scroll line by line N/A Alt + Scroll 42 140925-bk08ch04.qxp 4/8/08 12:52 PM Page 586 Chapter 5: Exchanging E-mail, IMs, and Newsgroups In This Chapter ߜ Getting onboard for e-mail ߜ Using Outlook Express and Microsoft Mail ߜ Using enhanced Microsoft Live Mail features ߜ Keeping e-mail safer ߜ Using instant messaging — right now F or many people, most important communication now arrives in elec- tronic form: letters, notices, invoices, greeting cards, bank statements, and even junk mail. The Postal Service and competitors like FedEx, UPS, and DHL are mostly relegated to delivering packages ordered over the Internet and some of the remaining forms of media still holding on to print and paper: magazines, books, and a diminishing number of catalogs. In more recent times, we have seen the rise of an even-more-urgent form of communication: instant messaging (IM). This system opens a virtual channel between two (or more) computers, and once you establish a link it allows you to send quick notes. IM services have expanded to allow file attachment and many permit streaming video or audio connections. The principal differ- ence between IM communication and e-mail is that IM parties have to be online at the same time, just as they would be in a telephone call. Yet another form of electronic communication is the newsgroup, which actually draws its roots from before the rise of the Internet. Today, privately operated bulletin boards are mostly obsolete, but they’re very common on commercial sites. If you visit Microsoft in search of help with Windows, you’re likely to be directed to their “knowledge base” of information; some of the material may be provided by the manufacturer and some may come from users. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 587 Fielding Microsoft’s Triple Play 588 Fielding Microsoft’s Triple Play With the arrival of Windows Vista, Microsoft introduced a new e-mail and newsgroup client with the wonderfully clever name of Windows Mail. It suc- ceeds a program with a confusing and vague name, Outlook Express. And within a few months after Windows Vista was released, Microsoft came out with yet another program, Windows Live Mail. Allow me to attempt to untangle these threads: ✦ Outlook Express is a basic e-mail client that has been a part of Internet Explorer since Version 4 was released in 1997. (The current version of Internet Explorer is Version 7, with a newer edition expected in 2008 or 2009.) Just to make things confusing, Microsoft offered a more fully fea- tured e-mail and calendar program called Microsoft Outlook or Microsoft Office Outlook as part of certain of its Office suites. Outlook and Outlook Express are distantly related; despite its name, Outlook Express isn’t a stripped-down version. ✦ Windows Mail was launched as a part of Windows Vista in early 2007. The program was an upgrade and replacement for Outlook Express but only for Vista users. And in a move that probably made sense to the mar- keting department (or the legal department), Windows Mail is consid- ered part of the Vista operating system and not part of Internet Explorer. ✦ Windows Live Mail arrived in late 2007 as a replacement for both Windows Mail and Outlook Express. You can install it on any system running Windows Vista or Windows XP with Service Pack 2. This version of an e-mail client includes the features of Windows Mail as well as some visual enhancements that make it fit into Microsoft’s plans for its Windows Live Web-based product line, as well as some technical improvements. Windows Live Mail is a free download for registered users. That’s BBS Soon after the arrival of computers in acade- mia, homes, and offices came bulletin board services (BBS) which were, as the name sug- gests, forms of one-way-at-a-time communica- tion. You could dial up a BBS anywhere in the world and post a question or read an answer or even download a file or program. BBS opera- tors monitored the boards from time to time, mostly to enforce whatever rules of propriety or security the owner chose to put into effect. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 588 Book VIII Chapter 5 Exchanging E-mail, IMs, and Newsgroups Fielding Microsoft’s Triple Play 589 Should you upgrade your e-mail client from Windows Mail to Windows Live Mail, or from Outlook Express to Windows Live Mail? In my opinion, the answer is yes . . . but there’s no reason to rush to action. If e-mail is critical to your personal or business life, I suggest waiting a while before taking the plunge. Let others be the guinea pigs, testing out the new software. Check the message boards at the support departments of Microsoft and read the web sites of computer reviews and wait for the electrons (and the inevitable glitches of a new program) to settle. Of course, if your machine is running Windows Vista, you have no choice in the matter. The operating system automatically includes Windows Mail, and Microsoft has declared its intention to persuade users to download Windows Live Mail, although it isn’t yet required. Bypassing Microsoft Though Microsoft might want you to think otherwise, other companies sell e-mail clients and some organizations even give them away. ✦ Eudora. Distributed by Qualcomm (and named, in a nice touch, after the short-story author Eudora Welty). In 2007, Qualcomm ended active development on the software. ✦ Mozilla Thunderbird. What Qualcomm endorsed after ending Eudora development. You can get this free application (as well as the free Mozilla Firefox Internet browser) at www.mozilla.com. Getting ready for e-mail To use e-mail on a laptop, you need the following: Why I don’t live at the PO Although it’s electronic in nature, e-mail’s basic structure is a system more like the old Post Office than the new Internet. You can send someone an e-mail any time and the recipient can read and receive it whenever she chooses to (providing her laptop or desktop is turned on). When the first e-mail services were launched, they were called “store and forward” systems; your message was received by an intermediary computer and held there until the recipient picked up messages. Today, that structure still is in place. Although most of us now have always- on Internet connections (broadband modems, WiFi, or cellular signals) and mail pops up in our inbox whenever we’re on our computers. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 589 Fielding Microsoft’s Triple Play 590 ✦ Internet access. For a direct connection to an e-mail server you need an account with an Internet service provider (ISP). If you’ll use your laptop on the road through an Internet café (or as an add-on to an existing shared network), you can access most e-mail services through whatever service they provide. ✦ An e-mail program or Web-based service. As noted, these include Windows Mail, Windows Live Mail, Outlook Express, Microsoft Office Outlook, Eudora, and Thunderbird. You can also connect to e-mail servers through Web-based portals that reach into the proprietary sys- tems of ISPs, or are free standalone services open to any Internet user; these include Google’s Gmail, Microsoft’s Hotmail, and Yahoo! Mail. ✦ An e-mail address. Provided by an ISP or Web-based e-mail service, or created when you register for your own domain. An e-mail address consists of • A user name • An @ sign (pronounced at) • Domain name The user name can be your real name, your nickname, or anything else you want as an identifier. The domain name consists of a label registered for a company or individual, followed by a domain name type such as • .com (for commercial) • .org (for organization) • .edu (for an educational institution) • .gov (for a government agency) For example, a proper e-mail address might be someguy@someplace.com. To use the e-mail client, in addition to your e-mail address at an ISP, you need to know a few technical details such as names of the incoming and out- going e-mail servers, and the type of system. When you sign up for an e-mail account, your ISP should present this information to you; many services offer to automatically configure your e-mail client, filling in the details. Here is a guide to the essential elements: ✦ Server information. The two most common types of mail servers use either the Post Office Protocol (POP) or Internet Message Access Protocol (IMAP). Some providers offer a choice of either. Once you instruct your e-mail client which protocol to use, you must enter the appropriate information for an incoming and outgoing server. An example of a set of POP servers might be as follows: Incoming mail (POP): pop.mymailserver.com 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 590 Book VIII Chapter 5 Exchanging E-mail, IMs, and Newsgroups Fielding Microsoft’s Triple Play 591 Outgoing mail (SMTP): smtp.mymailserver.com An IMAP setup is very similar, except for the incoming details: Incoming mail (IMAP): imap.adifferentserver.com Outgoing mail (SMTP): smtp.adifferentserver.com ✦ Incoming mail server information. Enter your full account name (usu- ally your e-mail address) and the password for that address. If you’re going to be the only user, or if you protect the machine with a password at bootup — a good practice for laptop users — you can tell Windows to remember your password so you don’t need to enter it each time you check your mail. ✦ Other details. Some e-mail providers may ask you to specify a non- standard port for your computer to use for incoming or outgoing messages or other changes. E-mail acronyms and you POP servers are the most common design for e-mail. Also referred as POP3 (the most current specification for the protocol), these systems transfer incoming messages to files that are stored on your computer. Once they have been downloaded, they are usually deleted from the server. IMAP servers, most of which now use the IMAP4 specification, don’t automatically down- load messages to your computer. Instead, you see the header, which includes the sender’s name, the subject, and the date and time the message was sent. Some systems also display just the first few lines of the message on your screen again, without downloading it to your computer. You can delete messages without reading them or you can open the mail from the server — again, without downloading it to your machine. Copies are stored on the server until you delete them or make local copies on your computer. If you use an IMAP server, you can check your mail on several different machines over the course of time; POP messages live on the machine that first downloaded them. Another advantage is that IMAP systems keep your system at a considerable distance from poten- tially harmful e-mails; you can delete them with- out them ever residing on your computer. HTML e-mail is a form of message based on a version of the same markup language used to create Web pages. It can be flashy, animated, and colorful, which is why advertisers (junk and otherwise) often use this style. The fact that it can include active links and mini-applications also makes it attractive to some virus or spyware authors. Most e-mail clients, including Outlook Express, Windows Mail, and Windows Live Mail can accept HTML mail. Security settings permit users to block images and other external con- tent in HTML-based messages; the two versions of Windows Mail permit an exception to that block for messages from people or organizations added to a user’s Safe Senders list. Simple Mail Transfer Protocol (SMTP) servers do just what their name suggests. Working with either a POP or IMAP incoming e-mail server, SMTP sends e-mail messages to the Internet. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 591 Using Windows Mail or Outlook Express 592 Using Windows Mail or Outlook Express In this section I discuss some of the basics and important customization fea- tures of Outlook Express and its Windows Vista replacement Windows Mail. Later in this chapter I expand coverage to include Windows Live Mail, Microsoft’s announced replacement for both products. If you’re an Outlook Express veteran, the newer Windows Mail will appear and perform quite similarly. ✦ Some of the toolbar icons have been changed to make them fit better with the spiffed-up Windows Vista interface. ✦ Some new features allow more customization of how you see your mail (including the location of the Reading pane). See Figure 5-1. But the most important changes are on the safety and security side. ✦ Messages are stored in smaller individual files or groups of files. A sepa- rate index database speeds searching through mail messages and, because the index is separate from mail files, a corrupted or accidentally erased index can be rebuilt. Figure 5-1: The main screen of Windows Mail, with the Reading pane to the right of the messages. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 592 Book VIII Chapter 5 Exchanging E-mail, IMs, and Newsgroups Using Windows Mail or Outlook Express 593 One of the long-time landmines within Outlook Express was its single database file for all stored mail messages; the file could get quite large, which could slow down operations, and more importantly, if the file became corrupted, you could lose years’ worth of messages. In recent years Microsoft and some third parties have offered utilities that can repair certain problems with Outlook Express database files. Some types of corruption are easier to repair than others, though. ✦ Account setup information is stored in the folder that holds Windows Mail. This makes it much easier and safer for users to copy or move a Windows Mail configuration and all the stored messages to another machine. ✦ Windows Mail includes a basic junk mail filter (a so-called Bayesian filter that examines mail and looks for words commonly found in unwanted messages; the filter also can automatically add or subtract from its list based on your handling of messages). Other features include the ability to block certain e-mail senders based on your experience with them. ✦ Now you can stop attempts to phish your private information including passwords, account names, and banking or credit card details. A phish- ing filter alerts you to e-mail of this sort, or that shares some of the characteristics of this sort. ✦ One element of e-mail clients that’s often overlooked by current users is the ability to read or subscribe to newsgroups. In addition to allowing access to the unmonitored (and sometimes dangerous) world of public newsgroups, Windows Mail automatically offers you access to a full set of Microsoft Help Groups that may bail you out of difficult computer- or software-related problems. Windows Mail is part of any standard installation of Windows Vista. Adding an account in Windows Mail or Outlook Express To manually add an e-mail account, follow these steps: 1. Gather the necessary information. 2. Open the program. 3. Click Start ➪ All Programs ➪ Windows Mail or Outlook Express. If you have a mail shortcut on your desktop or toolbar, you can click that as a quick way into the program. 4. Choose Tools ➪ Accounts ➪ Add ➪ E-mail Account. 5. Follow the screen-by-screen instructions and enter the details. 43 140925-bk08ch05.qxp 4/8/08 12:52 PM Page 593 . label registered for a company or individual, followed by a domain name type such as • .com (for commercial) • .org (for organization) • .edu (for an educational institution) • .gov (for a government. specify a non- standard port for your computer to use for incoming or outgoing messages or other changes. E-mail acronyms and you POP servers are the most common design for e-mail. Also referred. a part of Windows Vista in early 2007. The program was an upgrade and replacement for Outlook Express but only for Vista users. And in a move that probably made sense to the mar- keting department