Figure 7-1: Opening PC Pitstop Optimize via the Start menu Figure 7-2: PC Pitstop Optimize Welcome screen 72 Part II • Optimizing Your PC 12_068557 ch07.qxp 12/13/06 6:13 PM Page 72 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. 3. Click Check for Latest Version, as seen in Figure 7-3. Figure 7-3: Clicking Check for Latest Version If no updates are currently available you’ll be prompted such as Figure 7-4 shows. Figure 7-4: Up-to-date prompt Chapter 7: Updating PC Pitstop Optimize 73 12_068557 ch07.qxp 12/13/06 6:13 PM Page 73 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. 12_068557 ch07.qxp 12/13/06 6:13 PM Page 74 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. 8 TROUBLESHOOTING PC PITSTOP OPTIMIZE T his chapter discusses common problems and fixes you may experience when using PC Pitstop Optimize and also lets you know where you can get more help. Program Doesn’t Load Correctly Problem: PC Pitstop Optimize won’t load correctly or freezes, such as loading the program window but no text or images and stops responding. Fixes: You should try a complete removal of the PC Pitstop Optimize software, and then install it again. First you need to do a regular uninstall: 1. Run the uninstall program for PC Pitstop Optimize, which can be accessed by browsing to the following path on your Start menu: Programs (or All Programs) ➔ PC Pitstop ➔ Optimize Then click Uninstall Optimize, as shown in Figure 8-1. 13_068557 ch08.qxp 12/13/06 6:14 PM Page 75 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. Figure 8-1: Running Uninstall Optimize 2. You will be prompted with a confirmation, as Figure 8-2 shows. Figure 8-2: Uninstall confirmation Click Yes to begin removing PC Pitstop Optimize. 3. After the removal has been completed you’ll be notified by a prompt, as seen in Figure 8-3. Figure 8-3: Removal completed prompt Now follow these steps to delete the PCPitstop folder: 1. Open My Computer on your desktop. 76 Part II • Optimizing Your PC 13_068557 ch08.qxp 12/13/06 6:14 PM Page 76 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. . Clicking Check for Latest Version If no updates are currently available you’ll be prompted such as Figure 7-4 shows. Figure 7-4: Up- to-date prompt Chapter 7: Updating PC Pitstop Optimize 73 12_068557. prompt Now follow these steps to delete the PCPitstop folder: 1. Open My Computer on your desktop. 76 Part II • Optimizing Your PC 13_068557 ch08.qxp 12/13/06 6:14 PM Page 76 Please purchase PDF. uninstall program for PC Pitstop Optimize, which can be accessed by browsing to the following path on your Start menu: Programs (or All Programs) ➔ PC Pitstop ➔ Optimize Then click Uninstall Optimize,