Simple Computer Tune-up: Speed Up Your PC- P20 pptx

2. Go to the PCPitstop folder, such as seen in Figure 8-4, by following this path: C:\Program Files\PC Pitstop Figure 8-4: PCPitstop folder 3. Delete the entire Optimize folder. See Figure 8-5 for an example. Figure 8-5: Deleting the Optimize folder Then complete the full removal of PC Pitstop Optimize by removing the registry entry: 1. Click the Start menu and click Run, such as Figure 8-6 shows. Chapter 8: Troubleshooting PC Pitstop Optimize 77 13_068557 ch08.qxp 12/13/06 6:14 PM Page 77 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. Figure 8-6: Accessing the Run utility 2. Type regedit, such as shown in Figure 8-7, and click OK. Figure 8-7: Entering regedit 3. Once the Registry Editor opens, navigate to the following: HKEY_LOCAL_MACHINE\SOFTWARE\PCPitstop Figure 8-8 shows an example. 4. Delete the Optimize folder, such as shown in Figure 8-9. Now that you’ve completely removed the software, you need to rein- stall it.You can refer Chapter 3 for installation instructions. 78 Part II • Optimizing Your PC 13_068557 ch08.qxp 12/13/06 6:14 PM Page 78 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. Figure 8-8: PCPitstop registry folder Figure 8-9: Deleting PCPitstop registry folder Can’t Communicate with the Internet Problem: You are able to access the Internet from a web browser; however, PC Pitstop isn’t able to access the Internet. Figure 8-10 shows an exam- ple of a prompt you may receive. Chapter 8: Troubleshooting PC Pitstop Optimize 79 13_068557 ch08.qxp 12/13/06 6:14 PM Page 79 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. Figure 8-10: Internet not working prompt Fixes: If you have active firewall protection on your PC, it’s likely the prob- lem. If your firewall software alerts you to an Internet access attempt from Optimize, make sure you authorize the access. In addition, the Windows XP firewall utility may be preventing access; therefore you should ensure Optimize is given authorization to access the Internet. You’ll need to set your firewall to allow www.pcpitstop.com. The corresponding IP is 64.29.201.21. 1. Open the Control Panel, as seen in Figure 8-11. Figure 8-11: Opening the Control Panel 80 Part II • Optimizing Your PC 13_068557 ch08.qxp 12/13/06 6:14 PM Page 80 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. If the Start menu is in classic look, the Control Panel is under Settings on the menu. 2. Click Security Center, as Figure 8-12 shows, if the Control Panel is in category view; otherwise ignore this step and move to the next step. Figure 8-12: Opening Security Center category 3. Click Windows Firewall, as shown in Figure 8-13. Figure 8-13: Opening Windows Firewall Chapter 8: Troubleshooting PC Pitstop Optimize 81 13_068557 ch08.qxp 12/13/06 6:14 PM Page 81 Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark. . Internet not working prompt Fixes: If you have active firewall protection on your PC, it’s likely the prob- lem. If your firewall software alerts you to an Internet access attempt from Optimize,. to rein- stall it.You can refer Chapter 3 for installation instructions. 78 Part II • Optimizing Your PC 13_068557 ch08.qxp 12/13/06 6:14 PM Page 78 Please purchase PDF Split-Merge on www.verypdf.com. therefore you should ensure Optimize is given authorization to access the Internet. You’ll need to set your firewall to allow www.pcpitstop.com. The corresponding IP is 64.29.201.21. 1. Open the Control