Lau, C. M., 359, 360 Lawler, E. E., 348, 350 Lawrence, A. T., 188, 189 Lazarus, R. S., 360 Leana, C. R., 9, 11, 134, 160, 162, 188–190, 192, 193, 196, 200, 201, 205, 207, 208, 210, 211, 213, 214, 312, 323 Lei, D., 28 Lenn, J., 160, 164, 313, 314 Lesly, E., 28 Lester, S. W., 12, 78, 85, 87, 90, 101, 109, 308, 373 Leventhal, G. S., 88 Levering, R., 31 Levine, C. H., 315 Levinson, H., 79, 310 Lewin, J., 125 Lewin, K., 25, 276 Liebowitz, S. J., 378 Light, L., 28 Lind, E. A., 88, 89 London, M., 214, 334 Lorenz, R. G., 68 Loughlin, C. A., 197, 198 Loveman, G. W., 109, 321 Luban, R., 319, 333 Lundby, K. M., 320 Lunsford, S., 117 Luthans, B. C., 319 M Mackay, H., 383 Macneil, I. R., 80 Magnan, S. M., 320 Mandl, H., 310 Marks, M. L., 1, 12–14, 23, 27, 158–164, 167, 208, 209, 212, 275–277, 326, 327, 330, 331, 350, 357, 358, 369, 380 Marmot, M. G., 314 Marsden, C., 335 Martin, C. L., 12 Maruyama, M., 165, 166 Masters, S. H., 372 Masuch, M., 165, 166 Mathys, N. J., 328 Mayer, D. M., 361 Maynard, H., 19 McAllister, D. J., 85 McClelland, V., 328 McDaris, K. K., 22, 361 McKee, K. D., 220, 380 McKersie, R. B., 309 McKinley, W., 133, 134, 307, 318, 328 McLean Parks, J., 80, 83, 311 McMillion, M., 198 McPhee, R., 160 Mellor, S., 126 Mentzer, M. S., 317 Meyerman, H. J., 225, 229, 233 Miles, E., 89, 90 Miles, H. H., 9, 157, 161, 378 Miles, R. E., 334 Millar, C. C., 317, 320 Miller, R. A., 322 Miller, V. D., 320 Mirvis, P. H., 1, 13, 158–164, 167, 208, 209, 277, 309, 315, 316, 319, 323, 329, 335, 347, 350, 353, 354, 356–358, 361, 364, 380 Mische, M. A., 9, 384 Mishra, A. K., 8, 97, 98, 134, 160, 308, 313, 314, 324, 330, 332, 355 Mishra, K., 308 Moag, J. S., 88 Mokwa, M. P., 178 Mone, M. A., 133, 134, 331 Moravec, M., 211 Morris, J. R., 2, 9, 131, 134, 160, 210, 316, 317 Morrison, E. W., 79, 80, 83, 86–88, 95, 310, 311, 357 Morse, R., 323 Mortimer, J. H., 198 Moser, C. H., 372 Moskowitz, M., 31 Mount, M. K., 196 Moyle, P., 314 Mroczkowski, T., 308, 320, 335, 336 Munden, K. J., 79, 310 Murray, M., 255, 271, 322 NAME INDEX 391 TEAMFLY Team-Fly ® N Nadler, D., 327 Naik, G., 307 Nelson, D., 160, 164 Neuman, G. A., 319 Newby, A., 132 Newman, K., 189, 190, 196, 200, 204 Nicholls, J. R., 362 Nicholson, N., 333, 334 Nienstedt, P. R., 328 Nixon, R. D., 306 Noble, C. H., 178 Noe, R. A., 100, 101 Noer, D. M., 12, 13, 31, 96, 160, 162, 189, 205, 246, 250, 311, 313, 331, 356, 357 Norton, D. P., 111, 112 Nurick, A. J., 308, 326 O Ocasio, W. C., 180 O’Daniell, E. E., 336 Ofek, E., 136 O’Leary-Kelly, A., 323, 357 Olusoga, S. A., 178 O’Malley, M., 189, 312 O’Neill, H. M., 160, 164, 313, 314 Opdyke, J. D., 205 O’Regan, K. M., 207 Organ, D. W., 100 Osland, J. S., 79 Osterman, P., 352 P Palepu, K., 136 Parkes, K., 314 Paul, M. C., 125 Pearlstein, S., 132 Pentti, J., 28, 314 Perron, M. J., 317, 332 Perry, L. T., 308, 314 Pfeffer, J., 8, 9, 22, 377 Phillips, J. M., 100 Plamondon, K. E., 361 Ployhart, R. E., 361 Porras, J. I., 378 Porter, L., 313 Porter, L. W., 348 Price, C. R., 79, 212, 310 Pucik, V., 359 Pufahl, J. M., 214 Pulakos, E. D., 361 Pulkkinen, L., 200 Q Quick, J. C., 323, 324 Quick, J. D., 323 Quigley, J. M., 207 Quinn, R. T., 109, 110, 321, 335, 336 R Rahe, F. H., 21 Ramey, C., 11, 212 Ramey, S., 11, 212 Reed, T., 121, 189, 312, 313 Reger, R. K., 178 Reichers, A. E., 323 Reilly, A. H., 193 Reizenstein, R. C., 318 Rentz, J. O., 318 Reynolds, L., 19, 372 Rhodewalt, F., 360 Robbins, S. P., 79 Robertson, P. J., 378 Robinson, S. L., 79–81, 83, 84, 86, 88, 95, 100, 101, 310, 311, 323 Rogers, K. A., 197 Roll, R., 162 Rosenblatt, Z., 310, 327 Rosenwald, M., 336 Rothman, J., 326 Rotter, J. B., 359 Rousseau, D. M., 79–84, 86, 95, 96, 100, 101, 311, 352 Ruback, R., 136 Rubin, I. M., 79 Rucci, A. J., 109, 110, 321 Rush, M. C., 360 Russell, J.E.A., 318 Rust, K. G., 134, 307 Ryu, S., 198 392 NAME INDEX S Sacco, J. M., 11, 212 Salopek, J. J., 319 Saltz, J. L., 347, 361, 380 Sandelands, L. E., 180 Sandell, R., 313 Sasser, W. E., 109, 321 Savage, E. S., 234 Scarpello, V., 99 Schacht, H., 1 Schein, E. H., 79, 334, 355, 357 Scherer, A. G., 134 Schlesinger, L. A., 109, 321 Schmitt, N., 11, 212 Schneider, B., 125 Schoel, W. A., 360 Schultz, M., 359 Schweitzer, R., 359 Scott, C. D., 83, 99 Scott, S. G., 333 Sego, D. J., 319 Sennett, R., 310–312, 323 Shadid, A., 322 Shaeffer, Z., 310, 327 Shamir, B., 188, 198 Shanley, A., 317, 332 Shapiro, B., 309 Shapiro, D. L., 88, 97 Sharma, V. M., 134 Shellenbarger, S., 202 Shepard, J. M., 322 Shibutani, T., 163 Shipley, M. J., 314 Shirouzu, N., 133, 258 Shore, L. F., 80 Simms, R. R., 79, 80 Simpson, R., 309 Sims, R., 311 Sirower, M. L., 160 Sitkin, S. B., 96, 97, 161, 163 Smith, G. D., 314 Smith, H., 89 Snow, C. C., 334 Solley, C. M., 79, 310 Solomon, R. C., 318 Sommer, R. D., 246 Sommer, S. M., 319 Spreitzer, G. M., 97, 98, 134, 308 Stansfeld, S. A., 314 Staw, B. M., 180 Stein, N., 354 Steinberg, L., 197, 199–201 Stephens, C. U., 322 Stern, D., 198 Stone, J. R., 198 Strauss, G., 13 Stroh, L. K., 193 Stumpf, S. A., 360 Susskind, A. M., 320 Sutherland, J., 308 Sutton, R. I., 188, 189, 309 T Tannenbaum, R., 282, 283 Taylor, A., 180 Taylor, S. E., 179, 360 Teese, M., 324 Terry, D. J., 359 Tetrick, L. E., 80 Thibaut, J., 88 Thomas, C. B., 220 Thomas, H., 178 Thomson, N., 317, 320 Thoresen, C. J., 359 Tijoriwala, S. A., 79, 81, 96 Toffler, B. L., 318 Tornow, W. W., 1, 79, 80, 114, 250, 310, 373 Turner, J. B., 188 Turnley, W. H., 81, 82, 87, 196 Tushman, M., 324, 325 Tyler, T. R., 88, 89 U Ulrich, D., 227 Umiker, W., 332, 335 Uzzi, B., 352 V Vahtera, J., 28, 314 Van Buren, H. J., III, 318, 321 Van Maanen, J., 357 NAME INDEX 393 van Ryn, M., 212 Vanderheiden, P. A., 1, 2, 9, 94, 98, 109, 134, 160, 188, 189, 208, 209, 308, 317, 350 Vansteenkiste, R., 39 Vaughn, S., 254 Vidaver-Cohen, D., 332 Vinokur, A. D., 212 Vroom, V. H., 85 W Waclawski, J., 378 Walker, L., 88 Walton, R. R., 326, 330 Walton, S., 383 Wanous, J. P., 100, 323 Waters, J., 157, 167 Watson, G. W., 322 Watts, R., 136 Wayhan, V. B., 133, 134, 137, 316 Weakland, J. H., 319, 331, 332 Weick, K. E., 135, 165, 166, 335, 336 Weiss, N., 323 Welbourne, V. P., 359 Welch, J., 78, 79 Werbel, J. D., 360 Werner, S., 133, 134, 136, 316 Whetten, D. A., 160, 310 White, J. B., 258, 274 White, M. A., 28, 134, 189, 316, 320, 329 White, S. S., 125 Whyte, W. H., Jr., 373 Wiesenfeld, B. M., 12, 134 Wiley, J. W., 13, 108, 111, 113, 114, 117, 121, 125, 321 Wilhelm, W. R., 79 Wilmot, D., 328 Winchell, T. E., 330 Wolf, G., 214 Wolf, S., 357 Woodard, N. E., 220, 380 Woodman, R. W., 359, 360 Wooten, K. C., 97 Worrell, D. L., 134, 136, 324 Wright, A. G., 214 Y Young, C. E., 2, 131, 134, 160, 210, 316, 317, 331 Z Zacharatos, A., 11, 197 Zhao, J., 134, 307 Zuboff, S., 161 394 NAME INDEX Subject Index 395 A Acquisitions, 9; planning for, 235–240 ADAPT, 361 Adaptability, organizational: defini- tion of, 348–349; developing, 361–362; employees and, 359–362; goals of, 362–364; and organizational culture, 355–359; and organizational structure, 349–354; recruiting and selecting for, 360–361; and reculturation, 358–359; and restructuring, 351–352; and retraining people, 353; and retraining talent, 353–354; and size, 347–348; and survivor sickness, 356–358 Adaptation: and accepting the new, 296–304; by hierarchical level, 280; and letting go, 282–294; and neutral zone, 294–296; process of, 281–282 Age Discrimination in Employment Act, 33 Alcatel SA, 3, 132, 133 Amazon.com, 256, 322 American Express, 351 American Heritage Dictionary, 162 American Management Association, 28 Americas Region of Standard Char- tered Bank, 225 Amoco, 9 AOL Time Warner merger, 30 Arthur Andersen, 382 Asea Brown Boveri, 384 Atlas Copco, 351 AT&T, 351, 357–358, 372 Attachments, loss of, 311–312 B Balanced Scorecard, 108, 111, 112. See also Organizational perfor- mance: models of Benetton, 359 Big Five, 354 Birkman selection tool, 361 Bliss-Salem, 214 BMW, 208 Body Shop, 213 Boeing, 2–3, 27, 372 British Airways, 3 British Petroleum, 9 Business @ the Speed of Thought (Gates), 383 Business courses of action, 222–226 Business plan: aligning, with HR plans and strategies, 227–234; and strategic questions regarding changes in staffing, 230–232; and strategy for redeployment, 229, 232; and strategy for reduction in force, 233–234; and strategy for training and development, 233; and strategy to increase staffing levels, 229 Business Week, 383 C California, 214 Canal+, 40 . 235–240 ADAPT, 361 Adaptability, organizational: defini- tion of, 348–349; developing, 361–362; employees and, 359–362; goals of, 362–364; and organizational culture, 355–359; and organizational structure, 349–354;. 198 Stone, J. R., 198 Strauss, G., 13 Stroh, L. K., 193 Stumpf, S. A., 360 Susskind, A. M., 320 Sutherland, J., 308 Sutton, R. I., 188, 189, 309 T Tannenbaum, R., 282, 283 Taylor, A., 180 Taylor,. retraining talent, 353–354; and size, 347–348; and survivor sickness, 356–358 Adaptation: and accepting the new, 296–304; by hierarchical level, 280; and letting go, 282–294; and neutral zone, 294–296;