Discussion report topic opportunities and careers in vietnam’s technology sector

Overview of Vietnam's technology sector The technology sector in Vietnam is developing rapidly and plays an important role in promoting the economy.. The Vietnamese Government has set ou

THUONG MAI UNIVERSITY

DISCUSSION REPORT TOPIC: Opportunities and Careers in Vietnam’s technology sector

GROUP 4: 241_ENTH1511_24

Supervisor: MBA Nguyen Thi Phuong Ly

THUONG MAI UNIVERSITY GROUP DICUSSION 4 ENGLISH 2 Topic: Opportunities and careers in Vietnam’s technology sector

Group: 4

Class: 241_ENTHI1511_24

Presentation assessment: List of students (in the order of presenting)

No | Name (for students) Comments (for leader ) Mark

Nam

3 Trinh Van Luan

MEETING MINUTES 1 - GROUP:

Time: 18h ngày 05/09/2024

Participants: 5/5

Contents for discussing: Xay dung outline va phan cong nhiệm vụ

Conclusion: Cac thanh vién tham gia day du

Tiến độ làm việc hiệu quả

Leader (Signature and name) Minute-Taker (Signature and name)

MEETING MINUTES 2 - GROUP:

Duties for participants:

Leader (Signature and name) Minute-Taker (Signature and name)

Outline:

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A Talent Shortage and Skill Gaps - L0 1112 1112111110111 11 ko 24

B Infrastructure and Regulatory Challenges L1 122 vs Hee 24

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INTRODUCTION

A Overview of Vietnam's technology sector

The technology sector in Vietnam is developing rapidly and plays an important role in promoting the economy The Vietnamese Government has set out national digital transformation strategies by building a comprehensive digital economy in the 4.0 technology era AI, Blockchain, cloud computing and IOT are increasingly being widely applied, helping

to develop high tech industries and innovation In addition, Vietnam is attracting many large technology corporations from around the world to invest, creating a competitive environment Technology startups are increasingly emerging, especially in the fields of fintech, edtech and e - commerce The demand for high - quality human resources in the technology sector is also going up, bringing many opportunities for domestic workers

B Growing importance and opportunities in the field

In the digital age, technology has become an indispensable part of life It transforms how we communicate, work and learn, while also having a strong impact on sectors of the economy, from healthcare and education to agriculture and commerce The application of technology enhances efficiency, reduces costs, and creates opportunities for sustamable development Advances like artificial intelligence (AI), blockchain, and the Internet of Things (IoT) open many new opportunities The field brings many big career opportunities for everyone such as: Software Engineering and Development; Data Science and Analytics; Digital Marketing and E- commerce Attractive salaries, dynamic work environments, and high career advancement prospects are drawing young people to the technology field By staying up to date with the latest technological trends, we can enhance our competitiveness and contribute to the overall progress of society

BODY

I Current State of Vietnam’s Technology sector

A Overview of the sector’s growth and development

Vietnam's technology sector has been experiencing exponential growth in recent years, transforming the country into a vibrant tech hub in Southeast Asia This rapid development can

be attributed to several key factors

Firstly, the increasing penetration of smartphones and the internet has created a massive market for technology products and services, fueling consumer demand Secondly, the government has implemented a series of supportive policies, such as tax incentives and infrastructure development, to foster a conducive environment for tech businesses Thirdly, the nse of startups and entrepreneurs has brought fresh ideas and innovative solutions to the market

As a result of this growth, the technology sector has become a significant contributor to Vietnam's economy, generating employment opportunities, boosting exports, and driving productivity Moreover, it has played a pivotal role in addressing pressing social issues, such as poverty alleviation and improving healthcare access

B Key players and major tech cities in Vietham

Vietnam's Tech Landscape has witnessed a remarkable transformation in recent years, fueled

by a combination of government support, a burgeoning startup ecosystem, and a growing pool

of skilled talent The country has emerged as a significant player in the global technology landscape, with a few prominent tech companies and vibrant tech hubs Key Players in the Vietnamese tech scene include:

¢ Vingroup: This diversified conglomerate has made significant strides in the technology sector, expanding its operations in areas such as artificial intelligence, smart cities, and electric vehicles Vingroup's investments in technology have positioned it as a major force in the Vietnamese tech landscape

FPT Software: As one of Vietnam's leading IT services and software companies, FPT Software has established a strong global presence with its expertise in a wide range of technology solutions The company has been instrumental in driving Vietnam's reputation as a reliable outsourcing destination

Momo: This mobile payment platform has revolutionized the way Vietnamese people conduct financial transactions, providing a convenient and secure alternative to traditional payment methods Momo’s success has contributed to the growth of the digital economy in Vietnam

Several cities in Vietnam have emerged as major tech hubs, attracting a concentration of tech talent, investment, and innovation These cities include:

Ho Chi Minh City: As the country's economic powerhouse, Ho Chi Minh City has a thriving tech ecosystem with a concentration of startups, multinational corporations, and research institutions The city's vibrant culture and entrepreneurial spirit have made it a magnet for tech talent and investment

Hanoi: As the capital city, Hanoi is a hub for research and development, with a strong focus on software development, IT services, and emerging technologies The city's universities and research institutions produce a steady stream of skilled graduates who contribute to the growth of the tech sector

Da Nang: This coastal city has been positioning itself as a rising tech hub, attracting investments in emerging technologies such as artificial mtelligence, robotics, and cybersecurity Da Nang's favorable business environment, modem infrastructure, and proximity to other tech hubs in the region have made it an attractive destination for technology companies

C Government initiatives and support for the technology sector

The Vietnamese government has been instrumental in driving the growth of the technology sector through a series of targeted initiatives These initiatives aim to create a favorable business environment, attract foreign investment, and develop a skilled workforce

Some of the key government initiatives include:

- Artificial Intelligence (AI): Artificial Intelligence (AID) 1s changing the game in all sorts of industries and making businesses work smarter The Vietnamese government totally gets how important AI is for boosting the economy and making things more efficient, so they've been coming up with new rules to help AI grow and take off Plus, the government's been pushing hard to teach people about AI and get them ready for jobs in this new AI world A great example of this is Hanoi University of Science and Technology (HUST)

- Digital business: A big part of the government's digital plan is to get more people and businesses using online shopping and digital payments They're doing this by encouraging the use of digital payment apps and online platforms, and by building national digital platforms like VNPAS and VNPT-Cloud to offer digital services to everyone

- IoT Internet of things): The government is building smart cities using IoT to make our cities more livable They're also using IoT in industries like farming and healthcare to make things more efficient By partnering with businesses, the government is driving economic growth and 1nnovation

II Opportunities in the Technology sector

A Software Development and IT services

1 Demand for skilled software development

Software developers are people who create applications, software, computer systems and other digital products Therefore, the demand for software developers in the world as well as in Vietnam is currently growing strongly and is forecast to continue m the near future This is driven by many factors, including:

+) The explosion of technology: The explosion of technology in recent years has created a digital revolution, profoundly changing the way we live and work And this change has driven

an urgent need for skilled software developers in Vietnam And new technology industries are emerging in Vietnam such as: AI, Machine Learning, Blockchain, [oT,

+) Digital transformation of enterprises:

Process automation: Enterprises are increasingly automating business processes, requiring management software and ERP systems to be developed and customized

E-commerce: The strong development of e-commerce requires online sales platforms and mobile applications to be built and upgraded continuously

+) Development of the digital economy: Vietnam is strongly transforming to a digital economy, with the increase of startups, mobile applications and online services This requires many software developers to meet the needs of developing and upgrading technology products

2 Outsourcing and offshoring opportunities

¢ Software outsourcing is when a company (outsourcing company) hires another company (service provider) to perform part or all of the software development process Offshoring

is when a company transfers part or all of its business operations to another company in another country Software outsourcing is a form of offshoring

« Vietnam has many advantages to develop the outsourcing and offshoring industry, including: young, high-quality human resources with competitive costs, a favorable business environment with many preferential policies and increasingly developed infrastructure, and a potential domestic market, creating great opportunities for information technology development, including:

+) Participate in the global supply chain: Vietnamese enterprises have the opportunity to participate in large software projects of multinational companies, expand their scale and improve their competitiveness

+) Learn from experience: Working with foreign partners helps Vietnamese enterprises access the latest technologies, professional working methods and improve product quality

+) Develop their own products: Based on accumulated experience and skills, Vietnamese enterprises can develop their own software products to serve domestic and international markets

B E-commerce and Digital Marketing

1 Demand for digital marketing professionals

Digital Marketing is the use of online tools and channels to promote products, services and build brands Vietnam is also going through a period of strong digital transformation, leading to

an increasing demand for digital marketing experts So what 1s the reason for this demand and what opportunities await?

Demand:

+) The development of e-commerce: The explosion of e-commerce platforms such as Shopee, Lazada, Tiki has created fierce competition, requiring businesses to have effective digital marketing strategies to attract customers

+) Digital transformation of businesses: More and more traditional businesses realize the importance of digital transformation to survive and develop Building and managing online marketing channels has become an urgent need

+) Diversity of marketing channels: The emergence of many new social platforms such as TikTok, Reels, Shorts requires businesses to have a multi-channel marketing strategy

2 Growth of e-commerce platforms and startups

¢« E-commerce is a field with great potential for startups By combining creative ideas and modern technology, e-commerce startups can create new values and change the way we shop So what are the factors driving the development and opportunities of e-commerce and startups in Vietnam? The following content will give us a more general view:

¢ Factors driving the development:

+) The explosion of information and communication technology:

Expanding internet bandwidth: Heavy investment in telecommunications infrastructure has helped increase internet access speed, facilitating e-commerce activities Developing mobile

applications: The emergence of mobile shopping and payment applications has simplified the online shopping process

+) Changing consumer behavior: Consumers increasingly rely on the internet to search for information, compare products and make purchasing decisions

+) Participation of multinational corporations: Multinational corporations invest in the Vietnamese market, bringing technology, experience and large capital Creating healthy competition, promoting Vietnamese enterprises to improve their competitiveness

C Artificial Intelligence and Data Science

1 Demand for AI and data science specialists

« AI and data science are closely related Data is the fuel for AI, and data science techniques are used to prepare and analyze data, providing input for machine learning and deep learning algorithms

¢ Demand for AI and data science specialists in Vietnam:

+) Boom of startups and technology enterprises: The increase in the number of startups and technology enterprises in Vietnam has created a huge demand for AI and data science specialists to develop new products and services

+) Digital transformation of traditional businesses: Many traditional businesses are actively transforming digitally to adapt to market trends This requires a large number of AI and data science experts to support this transformation process

+) State support policies: The Vietnamese government has issued many preferential policies to promote technology development, create favorable conditions for businesses and _ attract investment in this field This further increases the demand for high-quality human resources

2 Applications of AI and data science in various industries

¢ AT, Data Science is applied in many industries:

+) Manufacturing industry:

Process optimization: AI helps automate production processes, from planning to quality control, minimizing errors and increasing productivity

Predictive maintenance: By analyzing data from sensors, AI can predict when machines will fail, helping to plan maintenance effectively, minimizing downtime and maintenance costs

Product design: AI supports the design of new products, optimizes product structures to reduce costs and increase performance

Investment advice: AI chatbots can provide personalized investment advice to customers based

on their financial profile and mnvestment goals

Supply chain management: AI helps optimize warehouse management, forecast demand and minimize inventory

D Internet of Things (IoT) and Smart Cities

1 Development of IoT infrastructure and solutions

¢ The Internet of Things (loT), or the Internet of Things, is a network that connects physical devices, from small everyday objects to large industrial systems, through sensors, software and other technologies However, the development of IoT infrastructure in Vietnam is a potential mdustry but still faces many challenges The following content will provide an overview of the strengths, weaknesses and IoT solutions that are widely applied in Vietnam:

¢ Strengths of IoT infrastructure in Vietnam: Thanks to a young, tech-savvy population, rapid urbanization and an increasing rate of smartphone ownership A vibrant startup community with many innovative startups and a supportive environment from investors and startup incubators Modern telecommunications infrastructure with 4G, 5G networks and competitive rates, creating favorable conditions for the deployment of IoT solutions and services

¢ Weaknesses of IoT infrastructure in Vietnam: Uneven Internet connection quality, lack

of domestically produced equipment, and dependence on imports IoT standards and regulations are not yet complete, licensing procedures are complicated, and security issues have not been fully addressed, with increased cybersecurity risks Lack of high- quality human resources, along with high costs of investing in and maintaining IoT systems, are also major obstacles to oT development in Vietnam

¢ Some IoT solutions are being widely applied in Vietnam:

+) Smart agriculture: Environmental monitoring and automatic irrigation help farmers adjust production efficiently, while artificial intelligence supports early detection of pests