Strategies for Enhancing Memory Retention...8 3.2.. By leveraging insights from psychological theories about learning and memory, we can design training programs and tools that increase
Trang 1INTERNATIONAL SCHOOL
VIET NAM NATIONAL UNIVERSITY, HA NOI
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FINAL BIG ASSIGNMENT
INTRODUCTION TO PSYCHOLOGY
Student Full Name: Nguyen Hoai An
Ha Noi, December 7, 2024
Trang 2TABLE OF CONTENTS
Table of Contents
I Introduction 5
II Main Body 5
1 Understandding Learning and Memory 5
1.1 Definition of Learning 5
1.2 Definition of Memory 5
1.3 Interdependence of Learning and Memory 3
1.4 Key Theories of Learning 3
1.5 Key Theories of Memory 4
2 Workplace Traning Program 6
2.1 Components of the Training Program 6
2.2 Addressing Challenges 7
3 Improving Knowledge Retension 8
3.1 Strategies for Enhancing Memory Retention 8
3.2 Additional Techniques to Support Memory Retention 8
4 Learning Technologies and Tools 9
4.1 E-Learning Platforms 9
4.2 Gamification 9
III Conclusion 9
IV References 10
Trang 3I Introduction
In order to learn, work, and develop skills, understanding how individuals access and process information is crucial in today's professional context Perception and perception are fundamental processes that influence how we understand the world; it allows us to acquire new knowledge and react to complex environments These processes play an important role in organisational and academic contexts, especially for professionals in accounting, business, or information technology By leveraging insights from psychological theories about learning and memory, we can design training programs and tools that increase information retention and improve work performance
II Main Body
1 Understandding Learning and Memory
1.1 Definition of Learning
Learning is an adaptive process through which our nervous system adapts to environmental stimuli, altering our behavioural reactions and enabling us to operate in our surroundings Our neurological system initiates the process in reaction to external cues Our behavioural reactions can be altered by strengthening, pruning, activating, or rerouting neural circuits
Reflexes and instincts are innate behaviours; they don't require learning and happen spontaneously Learning, on the other hand, is a shift in knowledge or behaviour brought about by experience Instead than attempting to comprehend internal states like emotions and attitudes, behavioural psychology primarily focusses on quantifiable behaviours that are learnt (Learning and Memory, 2007)
1.2 Definition of Memory
Trang 4Giving a definition of memory is difficult Squire (2004) asserts that memory is not a single mental faculty but rather is made up of numerous systems with different neuroanatomies and working principles According to research, new neurones are created and connected to produce memory The arrangement, distribution, and form of neurones in various brain clusters produce a particular memory (Shail M , 2019)
1.4 Interdependence of Learning and Memory
There are some fascinating similarities between memory and learning First and foremost, the brain is the location and source of both functions Learning and memory would not be possible without the brain Memory relates to events that have already happened, whereas learning can deal with events that can happen in the past, present, or future To put it another way, everybody can learn something new almost at any time However, learning is the only way for information to be processed mentally and retained in memory
Learning is dependent on one's memory Just as memory needs functional learning mechanisms to gather and retain new information, learning requires brain stimulation from memory
Everybody learns differently, and in order to improve one's capacity to absorb and retain knowledge, additional support from a teacher or counsellor may
be required You can, however, take some independent steps to enhance these vital cognitive processes (Learning and Memory, 2007)
1.5 Key Theories of Learning
Classical Conditioning
Trang 5Through the process of classical conditioning, we learn to anticipate events
by associating stimuli, or events, that regularly occur together In a well-known study with dogs, Ivan Pavlov trained the animals to identify the ring of a bell with the presence of a piece of meat When the dog starts salivating in anticipation of the meat just by hearing the bell, the training is complete
Operant Conditioning
Operant conditioning is a learning process that strengthens or suppresses a response by rewarding or punishing certain behaviours The "law of effect," as defined by Edward Thorndike, states that actions that result in positive outcomes for the organism are more likely to be repeated, whereas actions that result in negative outcomes are less likely to be repeated Rats were used in what B F Skinner dubbed a "Skinner box" for his studies in order to study operant training The rats eventually discovered that pressing the lever directly resulted in the flow
of food, proving that rewards and penalties may affect behaviour He examined the idea of extinction and made a distinction between positive and negative reinforcement
Observational Learning
Seeing other people's actions and copying them, especially in the absence of immediate reinforcement, is known as observational learning Albert Bandura used his well-known Bobo-doll experiment to test his theory that children frequently learn by copying adults Bandura discovered through this experiment that when kids saw adults striking the Bobo doll, they would start attacking it (Shail M , 2019)
1.6 Key Theories of Memory
Working Memory Model
Trang 6Alan Baddeley and Graham Hitch proposed the working memory hypothesis in 1974 Human memory serves as the foundation for this operational model This paradigm is not like other memory theories
While STM (short-term memory) can just store information, working memory, which is built on a multi-component system, can also process and retain information
Level of Processing Model
Craik and Lockhart proposed the level of processing theory in 1972 The emphasis on the depth of memory processing aids in the presentation of this memory model In addition, the level of processing model is more significant than other memory theories Compared to other memory theories, this model is crucial Information is processed at multiple levels and based on stimulus properties using the level of processing model, which is a non-structured processing technique
Model of Working Memory
Alan Baddeley and Graham Hitch proposed the working memory hypothesis in 1974 Human memory serves as the foundation for this operational model This paradigm is not like other memory theories
While STM (short-term memory) can just store information, working memory, which is built on a multi-component system, can also process and retain information
Tulving Model of Memory
In 1972, Tulving model of memory was proposed by Endel Tulving Tulving was the first person who distinguish between semantic memory and episodic memory Semantic memory is the ability to store general knowledge in memory This most important model among all theories of memory Because this model explained declarative memory (Theories of Memory)
Trang 72 Workplace Traning Program
2.1 Components of the Training Program
Orientation and Introduction (Week 1)
The goal of the first week is to familiarise new employees with the company's culture, policies, and expectations Give employees the most comprehensive view of the entire company From a psychological perspective, there are several possible methods to achieve this goal Reinforcement: Positive reinforcement through recognition of participation in training sessions Observational learning: Arrange videos or face-to-face exchanges from experienced employees to get acquainted and share experiences
Core Skills Training (Weeks 2-3)
In the 2 and 3 weeks of training The company plans to equip employeesnd rd
with skills and techniques that may be relevant to their role(e.g accounting software, data analysis tools, system development) To achieve this goal, the measures that can be taken are:
Interactive learning module: an e-learning platform with interactive content that combines multifacted elements
Feedback: Implementing quizzes and test with instant feedback helps employees consolidate their knowledge and correct errors in a timely manner Implement weekly testing to provide constructivefeedback and maintain an effective learning orientation
Assessment and Reflection (Week 4)
Its aims are to evaluate the effectiveness of the training program and set up continuing education To that end, the program applies methods like
Trang 8self-reflection, feedback loops and lock-end assessment The last will be the end-of-course evaluation, in which all of the material is examined and any gaps in knowledge are corrected with a review session New hires should reflect on where they have been academically, be able to identify areas of weakness that need strengthening and make connections with how they plan to grow in the future For the next classes to be better and to ensure surgically that their learning process is continually fine-tuned as well, a feedback loop is requisitioned again where students are asked about how efficient the training procedure was.
2.2 Addressing Challenges
Cognitive Overload
Cognitive overload happens when too much information is presented at once, reducing retention To address this:
Chunk Information: Break content into smaller, manageable sections Blended Learning: Use varied formats like videos, assessments, and practice
to suit different preferences
Spaced Learning: Spread learning over time to improve retention, following the forgetting curve principles (Emenike, 2019)
Forgetting Curves
The forgetting curve shows memory declines over time To combat this: Regular Reviews: Schedule periodic sessions to revisit key concepts Active Recall: Use quizzes to reinforce memory retrieval
Practical Application: Encourage applying skills daily to enhance retention
Trang 93 Improving Knowledge Retension
3.1 Strategies for Enhancing Memory Retention
Distributed Practice
Distributed practice, also known as spaced repetition, involves spreading out learning sessions over time rather than massing them together This technique
is effective in decreasing cognitive overload and enhancing long-term retention
Application Example:
Financial Regulations: Accounting professionals can utilize an online learning platform that schedules brief review sessions on specific financial regulations over several weeks For instance, a regulation related to tax laws could
be revisited multiple times at increasing intervals (e.g., one week later, then two weeks later), allowing for gradual reinforcement of the material
Implementation:
Create a calendar with designated review times and utilize reminder tools to encourage consistent engagement with the material over time
3.2 Additional Techniques to Support Memory Retention
Active Learning
Engaging in active learning strategies, such as group discussions, simulations, and practical exercises, can further enhance memory retention Application Example:
Complex Financial Scenarios: Organize role-playing sessions where accounting staff must navigate a simulated financial audit, helping them apply theoretical knowledge to practical situations in a controlled setting
Trang 10Schedule regular team meetings that focus on solving case studies or real-world problems, thereby encouraging collaboration and application of learned material
4 Learning Technologies and Tools
4.1 E-Learning Platforms
E-learning platforms are a convenient means of learning that allow you to master the vast syllabus and concepts in an untroubled way whenever and wherever desired Interactive content, quizzes and discussion forums are few of those features that contribute to a much better learning experience
Distributed practice and self-directed learning are the two principles with which E-learning ensues Essentially, this spaced repetition system allows learners
to review content as needed (more frequently in the beginning, of course) over weeks and months -whatever their preferences dictate
4.2 Gamification
In a general definition, gamification uses gameful design in non-game contexts such as education to assist in motivating and engaging learners Points, badges and leaderboards foster engagement as it does with learners
Psychological alignment: It uses carefully designed reinforcement principles
to reward learners for achieving certain behaviors (eg action, effort, etc) and hence promotes engagement and motivation It also promotes retrieval practice with games and quizzes
III Conclusion
Trang 11Solving the learning and memory issues requires the proper implementation
of psychological principles as per the different needs faced by professionals Organizations can retain more information, develop better skills by reinforcing with practice and social distancing and improving the positive recall on how to do something Digital tools and differing learning experiences meld together which results in adaptive, engaging training through a changeable work environment closes the loop for success on both an individual and team front, over the long haul
IV References
Shail, M S (2019, 8 2) Using Micro-learning on Mobile Applications to Increase
Knowledge Retention and Work Performance: A Review of Literature
Retrieved 12 2024, from Cureus:
https://pmc.ncbi.nlm.nih.gov/articles/PMC6716752/
Emenike, E (2019) Spaced Learning: Strategies for spacing senior secondary 11
computer studies with e-learning contents as distractors Retrieved from
Library: https://open.library.okstate.edu/adect/chapter/spaced-learning- strategies-for-spacing-senior-secondary-11-computer-studies-with-e-learning-contents-as-distractors/
Learning and Memory (2007) Retrieved from Introduction to Psychology:
https://oercommons.org/courseware/lesson/69346/student/?section=5
Theories of Memory (n.d.) Retrieved from Psychology:
https://psychologyeducational.com/theories-of-memory/blogs/