Presentation report subject strategy management

FPT continues to pursue the long-term goal of becoming a digital enterprise and stand in the top 50 global leading end-to-end DX solutions and services providers by 2030.. FPT operates 3

BANKING UNIVERSITY OF HO CHI MINH CITY

Lecturer: Pham Huong Dién, Ph.D

Class : | MAG313 212 7 LIO TA

The authors: Ly Ngoc Trinh _ 050607190579

Nguyễn Minh Vy _ 050608200782 Nguyễn Thị Thanh Trinh _ 050607190581 Phạm Lê Ngọc Mai _ 050607190253

Nguyễn Thị Uyên Nhi _ 050608200527

insights with 2

competitors

insights with 2

competitors

scores among, the companies, the most

important factors

Complete Word

List 10 critical success

factors, provide a short

Discuss the important

insights with 2

competitors

LIST OF IMAGES Image 1 Introduction image of FPT Corporation - 2c c2 ccscerceee2 6 Image 2 FPT UnIV€TSIty 2 2 221121112211 2211211 2111111111111 101111811 1E nghe 10

Image 3 FP'T's CoimpetIfOFS c2 1201211211111 1121112111111111 11111111101 1161k 18

LIST OF TABLE Table 1 Competitive Profile MiatrIX c1 c1 120112211211 1211111 1111111111118 1 xe 13

INDEX

A PrOMUCtS 3

5 Size of the market heo 4

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1 Talented leadership teams with a stratۯ1IC VISIOH 5 22 2222221221121 122x+2 6 2 Talented and highly qualifled stafF - 2 22222221121 111 112115123115 811 2112 xe2 6 KH uc a 6

4 Diverse €COSVSfGI Q2 2.00220112111201 1 1211119111581 11201 1101111811111 221v 6 5 Wide distribution ancỈ store SVSt€I: 20 2 2212211122111 1115211 1115158111 ra 7 6 Technolopy, InÍrastFuCfUT€ - L1 0012111211111 121 111 1101110111111 111 1111121101111 ke 7 7 StratepIc cooperation wIth DATHI€FS§ 0 2211211222112 12 1118111111 1811 111111121 k2 7 8 Advanced workIinp envITOHIN€HIE - 5 2 2222112221151 151 112 1115115111111 1 81112 xe 7 9 Drversified products, continuous improvement and development 8

TT 8

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on 10 COMPARE THE TOTAL SCORES AMONG THE COMPANIES AND THE MOST

Conclusion ccc cc ccecececcccececcccccceecenereseceeecenesaueceeseenssseceesentesseeeeesntsesececeeeeeeeees 14

FPT continues to pursue the long-term goal of becoming a digital enterprise and stand

in the top 50 global leading end-to-end DX solutions and services providers by 2030

3 Mission

FPT aspires to become a new, rich and powerful organization with creative efforts in science, engineering and technology, satisfying customers, contributing to national prosperity, and bringing value to its members has the best conditions for developing

their talents and living a full material and spiritual life.

4

FPT operates 3 main business sectors

Technology: FPT is an important strategic partner in consulting, training and unplementing digital transformation of leading corporations/ organizations around the

world and Vietnam in many fields

Digital transformation consulting

Information technology services

Solutions by industry

Made-by-FPT technology ecosystem

Business management platform

Telecommunications: FPT inceasingly creates and deploys new value-added services

on one Internet connection, thereby building a digital communication ecosystem FPT Internet

FPT Television

Smart Home

Leased Line

Data Center

Digital communication ecosystem

Education: As an educational brand with international impact, FPT Education has

fully expanded its educational levels to provide the labor market with high quality human resoutces

Post-graduate Education and Training Programs for Enterprises

International Affiliate Programs

Under-graduate Education

Vocational Education

Funtx Online Education

FPT Schools System

Size of the market

At FPT Corporation, accumulated in the first 6 months (2022), FPT recorded total revenue of VND 19,826 billion, up 22% compared to the first half of the

year

In the field of Information technology services for foreign markets, revenue

growth is seen in all markets, in which the most significant is the US market

(52%), followed by Asia Pacific region (27%) More than 50% of revenue The

Group's digital transformation service comes from technology Cloud

In the field of Information technology services for the domestic market,

revenue and profit grew by 29% and 33.9% respectively over the same period

FPT aims to develop activities for the technology community, thereby building

a sustainable technology ecosystem

PART 1 List 10 critical success factors for the case of your company in its industry, provide a

short explanation for each factor

1 Talented leadership teams with a strategic vision

Right from the early days of establishment, FPT has had talented leaders, planning a comprehensive development strategy roadmap, contributing to the success of FPT today

2 Talented and highly qualified staff

FPT's success comes from talented employees who constantly strive to develop, create and innovate They are all young, dynamic, highly qualified, enthusiastic and creative

employees It is the most valuable asset and the foundation for all of FPT's success

Many employees of FPT Telecom have achieved international certificates such as CCNA, CCNP, CCIE on CISCO's network, international certificates on generations of servers MINI RS/6000, AS/400, SUN, HP

3 Resource training

FPT actively creates high-quality human resources FPT develops a school ecosystem

including FPT school and FPT University, FPT College, Greenwich University, etc The Group always focuses on developing high-quality resources to master new

technologies and build an environment The best school to create futures for

individuals and communities

to widely apply in many key fields such as e-government, transportation, healthcare, finance and banking, real estate, telecommunications, education, manufacturing

5 Wide distribution and store system:

One of the success factors of FPT Telecom comes from a system of stores across 63

provinces and cities, helping customers easily access FPT's products and services, increasing brand awareness

6 Technology, infrastructure

FPT seriously focuses on investing in infrastructure to create favorable conditions for developing and testing application technology, thereby producing the most optimal product lines As of recently, FPT has invested more than 2 trillion to build a

technology research center in Binh Dinh

7, Strategic cooperation with partners

FPT takes the lead in strategic cooperation with leading partners in the world, thereby proactively capturing and mastering technology and solutions to provide customers

As most recently, in order to increase service promotion to customers, FPT has signed

a strategic cooperation agreement with Tik Tok - currently the leading entertainment channel for young people

8 Advanced working environment

FPT stands out for its democratic, humane and respectful working environment Employees are allowed to express their opinions and share their views, at FPT employees are free to develop and are encouraged to express their differences

At FPT, many meaningful policies have been implemented such as: Policy on settling down, supporting employees to buy houses and cars; Issuing shares for employees with outstanding contributions; comprehensive health care regime for employees and their relatives; Hot bonus scheme Recently, FPT Corporation for the third time topped the list of "Best Places to Work in Information Technology, Software and

Applications, and E-Commerce" according to Anphabe's announcement on 9/11

9 Diversified products, continuous improvement and development

Grasping the influence of the 4.0 revolution that is having a strong impact on all

aspects of life, FPT Telecom shows its agility when continuously innovating, offering

a variety of packages with broadband, to meet the increasing needs of users From individual customers, families, to businesses, everyone can easily choose an internet service package that suits their actual needs

10 Service

In addition to product quality, FPT attaches great importance to service improvement and development to bring the best experience to customers When coming to any FPT store, the staffis always warmly welcomed and dedicated when consulting services as well as supporting customers

PART 2

¢ Present the table with 2 competitors that you choose yourself

® Discuss the important insights of the table (compare the total scores among the companies, the most important factors in your opinion )

2 Opponents: Viettel, VNPT.

INDUSTRY MATRIX

Talented leadership team with strategic vision: The leadership team of FPT and

Viettel has a very broad and far-reaching strategic vision, they quickly come up with digital transformation strategies to match global trends such as 5G, electronic

payments, VNPT is still late compared to the above two competitors

Talented and highly qualified staff: Viettel has a very high talent attraction policy,

so they have a very talented staff, while FPT has most of its staff from colleges and universities VNPT only recruited a sufficient number

Resource training: Because Viettel and VNPT do not have a comprehensive human resource training system like FPT, Viettel regularly organizes short-term courses for

employees, while VNPT has very few

FPT unceasingly creates and deploys new value-added services on one Internet

connection, thereby buliding a digital communication ecosystem

e Education

As an educational brand with international impact, FPT Education has fully expanded its educational levels to provide the labor market with high quality human resources Viettel:

® Viettel's e-povernment ecosystem helps to bridge the gap between the people and the government, helping managers to operate

® Meanwhile, the medical ecosystem led by Viettel aims to provide medical support to people so that they can enjoy comprehensive and long-term health care services

® In addition, the education ecosystem creates a connection between education administrators, students, parents and their teachers

® The smart traffic ecosystem helps to manage the entire traffic network, regulate traffic and connect vehicles based on the Internet of Things (IoT)

VNPT:

e VNPT Smart Cloud VPC is deployed on VNPT's international standard data

center infrastructure, ensuring stability during service operation Not only that, the fast deployment and reasonable cost are also big plus poimts that organizations and businesses should not ignore when choosing this service package

Wide distribution and store system:

e FPT: With its presence in 33 countries, FPT can simultaneously use both inside

and outside resources to efficiently provide services/solutions to customers

® In Vietnam, FPT provides services to 63/63 provinces and cities FPT has also

constantly expanded globally to a current presence in 33 countries in 5 continents: America,

@ Viettel is also becoming the enterprise with the widest coverage: Currently, Viettel owns about 12,000 base stations, covering not only cities but also remote rural areas and islands or rugged mountains

® VNPT: VNPT 1s also present In 63/63 provinces in Vietnam to help customers

get support to handle issues faster

Technology, infrastructure:

® FPT uses a flexible IT infrastructure (Agile IT Infrastructure) with the ability to promote fast deployment, allowing model replication, easy upgrading and improvement as well as convenience in operation, cooperation and

management management, helping businesses build solutions to adapt to the

changes of the times

® Viettel: Viettel's fixed broadband infrastructure covers 380,000 km, more than

9 times the circumference of the earth and 11 million GPON ports, serving nearly 6 million customers Viettel network also has 6 international connections through both sea and land

@ VNPT: Owns a wide and modern smart network infrastructure according to international standards, directly connecting with more than 240 countries and

regional economic and financial centers around the world With a system of 3 land optical cable lines, 5 undersea fiber optic cables and is the only unit owning a satellite communication network in Vietnam

Strategic cooperation with partners

e@ FPT is the first technology corporation in Southeast Asia to become a strategic partner of Mila AI Research Institute

e@ FPT becomes a strategic shareholder of LTS, Inc., one of the Top 20 consulting, business administration and digital transformation companies in Japan e@ Trandata (under FPT Software) signed a strategic cooperation agreement with True Data (Japan) to develop data technology

® Viettel is the first enterprise in Vietnam and one of five enterprises in Southeast

Asia to officially establish a strategic partnership with NVIDIA, one of the

world's largest AI solution providers

e@ Strategic cooperation with Singapore enterprises, Viettel expands international markets

Advanced working environment

e According to the annual survey just announced by AC Nielsen, FPT is honored

to rank 2nd in the ranking of companies with the best working environment in Vietnam

FPT focuses on developing facilities, building a modern and friendly working

environment

According to Anphabe's announcement, Viettel ranked third in the list of the

best working environment in Vietnam

Viettel values talented, passionate, people suitable for the company culture Viettel takes people as the core factor for strong development

VNPT Group is in the Top 30 of the Top 100 Best Places to Work in Vietnam in

2022

VNPT always attaches great importance to human resources, because that is the fundamental factor on the path to success for businesses

Diversified products, continuous improvement and development

FPT has diversified products in many sectors: Technology, Telecommunications, Education, pharmacy

Viettel pioneers in building digital platforms such as telecommunications,

network security, digital finance, Viettel Mobile network

VNPT mainly develops products in the following fields: telecommunications

services and products, information technology and multimedia communication Service

FPT Telecom received the award "Typical fixed broadband telecommunications

service provider in terms of customer care" at the World Mobile Broadband &

ICT

FPT Telecom also implements programs to promote "Customer-centric culture" The service quality of Viettel's customer service staff is highly appreciated Viettel's customer care staff is evaluated professionally and dedicatedly on all interactive channels from customer care switchboards, stores, technical staff