Tài liệu ôn thi tiếng anh đầu ra UEH Bộ tài liệu Reading & Writing & Cloze chuẩn đầu ra tiếng anh đại học Kinh Tế #hoc_tieng_anh_online #Hoc_tieng_anh_online_1_kem_1
Questions 1-5 refer to the following passage
I bought a $600 digital camera in May of 2003 at Future Shop in Kitchener, ON In December of that same year, while using the camera, the screen went totally blank I went directly to the store where I bought the camera They connected it to an outside power source and determined that the camera wasn’t getting any power but could not explain why They then offered to send it to somewhere in BC for me but would not talk to me about the fact that the camera was barely 7 months old and that they had never seen this particular model have this problem Nor did they offer any type of compensation by way of a loaner
The camera was sent on December 21, 2003 In Feb of 2004 I began calling the store to find out how long it would be, I was given a run-around every time “I’ll call you back”, “I don’t have that information for you”, etc I never got any calls back I finally spoke to a young man on the last day of March 2004, who I bothered enough to give me the number of the place they had sent my camera to I had been told several times that they were not allowed to give this number out I called myself on March 30 and was told that they had just received my bill of sale for proof of warranty 6 days before I called The camera is now fixed and on it’s way back to me Future Ship is essentially at fault for me having to wait over 3 months for a camera that only took 1 week to fix They will not talk to me about this either
1 When did the customer send the camera for repair?
2 What was wrong with the camera?
A The pictures were not clear
B The flash did not work
C The screen went totally blank
D The zoom function did not work
3 What was the customer given every time he called the store?
A He was given a true answer
B He was given a clear explanation
C He was given a vain promise or an irresponsible answer
D He was given necessary information
4 What was he told when he called himself on March 30?
A He was told that his camera had been fixed 6 days before
B He was told that he had to send his bill of sale for proof of warranty
C He was told that his guarantee had been lost
D He was told that they had received his bill of sale 6 days before he called
5 Who does the customer blame for long delay?
B Future Shop for making him wait
C The repair shop for taking too long
D The delivery service for the wrong address
Questions 6-10 refer to the following passage
Online shoppers count on free shipping
Expect more promotions this holiday season than ever before
This month, Kristen Roswell is planning to buy most of her Christmas presents online at her computer She says one thing that really impresses her is: free shipping “Free shipping is a huge bonus,” said the 35-year- old mother “I will always choose a retailer that has free shipping when buying something.”
According to a study released by Shop.org, an organization of online retailers, this holiday season 83 percent of online retailers surveyed plan to provide free shipping promotions Two years ago, only 64 percent of online retailers offered free shipping
Three-fourths of shoppers surveyed said free shipping offers are one of the most important factors when they decide where to buy online Consumers are expected to spend as much as $32 billion online this holiday season, up 18 percent from 2005
“Online retailers see free shipping as a necessary evil during the holidays,” said Ellen Davis, spokeswoman for Shop.org “They know it motivates customers.” Retailers also justify free shipping by imposing conditions for the deals, requiring customers to meet certain minimums to get the offer Consequently, people tend to spend more and make unplanned purchases to qualify for free shipping Most free shipping offers end in mid-December, so people who want to take advantage of the discounts need to shop early, she said
1 What is one of Kristen Roswell’s reasons to buy items online?
2 How many businesses offered free shipping two years ago
A Nearly half of online retailers
3 What is cited as a consequence of free shipping offers?
4 What do people tend to do when online retailers have free shipping?
A People tend to buy more without planned purchases
B People tend to pay minimums to get the offer
C People tend to go shopping early
D People tend to buy more to get gifts
5 What is Ellen Davis’s recommendation for shoppers?
C Spend more to qualify for free shipping
Questions 1-5 refer to the following passage
McDowell Publishing plans to merge with Harvey Media this January, a spokesman for McDowell Publishing said The new company will be called McDowell and Harvey Media The decision comes after both companies experienced their third straight year of losses Both companies have struggled to compete with the world’s largest publishing company, Watson Media Inc., which accounts for about 75 percent of the market Since Watson Media Inc was founded by Charles Duvet Jr in 1999, the company has successfully forced ten other small publishing companies to declare bankruptcy According to a spokesman from Harvey Media, after the merger is completed, the new company will launch a 3-million-dollar marketing campaign Jackson Polkins, the famous children’s writer, has already announced he will be leaving Watson Media Inc to pursue a contract with the new company
1 The word losses in line 3 is closest in meaning to
2 According to the article, why are the two companies making the change?
3 According to the article, what happened in 1999?
A Watson Media Inc went bankrupt
B Charles Duvet Jr started a company
C Harvey Media introduced a new campaign
4 What can be inferred from the newspaper article?
A The new company will lay off many workers
B McDowell Publishing will invest considerable money
C Watson Media Inc is a huge company
D Harvey Media will change locations
5 What is Jackson Polkins’s occupation?
Questions 6-10 refer to the following passage
The Grant Corporation plans to open a new factory by the end of 2008, a company spokesman said The new factory is scheduled to be built in Dobson County and will create approximately 1,000 new jobs for the local community The mayor of Dobson County, Frank Ploy, said the new factory will be a positive addition to the town, and that the town will support all efforts to construct the factory as planned The Grant Corporation is the world’s largest producer of airplane parts, and is renowned for its strict environmental policies In 2007, the company received the prestigious Better Business Award for implementing a new
7 waste management program that decreased the amount of industrial waste it produced by nearly 25 percent Currently, the company owns four other factories, and has been very successful at securing the support of all the communities it affects Just last March, the factory in Trenton, New Jersey, sponsored a charity event that raised 2 million dollars for a local elementary school The residents of Dobson County hope to receive the same benefits from the new factory The Grant Corporation plans to build the new facility on the grounds of the old Milner Factory Milner Automobiles abandoned the factory last year after it built a bigger factory in Michelan, a city about thirty-five miles north of Dobson County According to a company spokesman, the old factory will be demolished before construction on the new facility begins
6 What will probably happen in Dobson County by the end of 2008?
A An elementary school will be built
B More jobs will be generated
C A tax cut will be introduced
D A mayoral election will be held
7 The word renowned in line 6 is closest in meaning to
8 According to the article, what was one benefit of the company’s award-winning program?
B It created more industrial facilities
9 How did the Grant Corporation help Trenton residents?
B It held an educational seminar
10 Why did the Milner Factory most probably close?
A The company went out of business
B The facility did not meet environmental standards
C The company moved to a different location
D The factory had to be renovated.
Questions 1-3 refer to the following passage
Companies who are looking to establish a new headquarters or other facilities must consider location very carefully The match, or lack of it, between the company’s requirements and the available human and natural resources in the area can be crucial A company’s future growth and prosperity depends on a successful match of needs and resources
Different companies, of course, have different needs Some are looking for a good climate and sound infrastructure, like public transportation, schools, and other facilities for their employees Others are seeking affordable office space and a large workforce Still others want a low cost of living and access to cultural or outdoor activities to keep their employees happy But the one common denominator must be a pro-business attitude in the community If the citizens do not want commercial enterprises in their neighborhood, a company should consider another location
1 What must companies look for when choosing a location?
B The desires of the board
C A match between needs and resources
2 What possible requirement is NOT mentioned in the article?
3 What is essential for success in all cases?
Questions 4-7 refer to the following passage
The Organization of Responsible Executives was founded five years ago to provide support and assistance for member executives who are looking for better ways to solve their problems ORE concentrates on finding solutions that are environmentally and socially responsible “If you need suggestions on non-polluting alternatives to chemicals, or want to know the pros and cons of setting up a day care center for your working parent, then we are the group to call,” says director David Anderson “If we don’t have the information on hand, we’ll find it for you.” It is this kind of responsiveness that has made ORE the fastest-growing business organization to come along in years It provides a one-source solution for executives who are trying to help the company without hurting the world
5 What is the purpose of ORE?
B To introduce executives to each other
C To make lots of money
6 How long has ORE been operating?
7 What shows that ORE is successful?
Questions 8-10 refer to the following passage
To make your shopping at Harold’s as easy as possible, you are invited to use our concierge services at the Concierge desk The Concierge Desk is located on the main level, beside the Gourmet Food Shop We offer a range of shopper services including public transportation schedules, direct lines to taxi services, and package mailing We also have a complete database of merchandise in our stores, so that we can direct you to the store that will best suit your needs You may visit the Concierge Desk in person, or you may call from the direct-line telephone at any of the lighted directory maps in the mall
8 What does the Concierge Desk provide?
C Information for the hotel guest
9 Where is the Concierge Desk located?
B By the Gourmet Food Shop
10 What is one way to get in touch with Concierge Desk?
A Stop one of their representatives
Questions 1-5 refer to the following passage
Since 1913 the Federal Reserve System has served as the central bank for the United States It consists of twelve District Reserve Banks and their branch offices, along with several committees and councils The most powerful body is the seven-member Board of Governors in Washington, appointed by the President and confirmed by the Senate
The System’s primary function is to control monetary policy by influencing the cost and availability of money and credit through the purchase and sale of government securities If the Federal Reserve provides too little money, interest rates tend to be high, borrowing is expensive, business activity slows down, unemployment goes up, and there is a danger of recession If there is too much money, interest rates decline, and borrowing can lead to excess demand, pushing up prices and fueling inflation
1 Which of the following would be the most appropriate title for his passage?
2 The principal responsibility of the Federal Reserve System is
D to appoint the Board of Governors
3 The word “securities” in “The System’s primary function is to control monetary policy by influencing the cost and availability of money and credit through the purchase and sale of government securities.” is intended to mean
4 What happens when the Federal Reserve provides too little money?
5 According to the information in this passage, what causes inflation?
B Too much money in the economy
Questions 6-10 refer to the following passage
Making the most of the food already in your kitchen
This cooking class focuses on using those food items which seem to have been in your kitchen forever, and never get eaten Do you have a lot of different leftover uncooked pasta in your cupboard? Consider a mixed pasta salad! Remember that different types of pasta need to be cooked separately, but once that is done they can be mixed together and used with any pasta salad recipe Also, overripe bananas can be used to make delicious banana bread! Check out the recipe on our website, www.eatit.com
Dispose of old materials in your workshop
The old paint cans and other chemicals lying around in your basement or garage are a fire hazard, and they are also hazardous to your health You should call your local chemical disposal department to request detailed information about how to dispose of these items They may have questions about what ingredients are inside each container
And as for the bits of wood left over from that last construction project? If you have kids, you may want to suggest that they get creative and build things like birdfeeders and footstools (under your careful supervision of course) If the leftovers are really of no use to you, you should contact your local landfill to see if there are recycling options available
6 What kinds of tips are given in this notice?
7 What must people do when making a mixed pasta salad?
A Cook each kind of pasta separately first
C Make sure all of the pasta is the right kind
D Divide the pasta into separate types after cooking
8 Who should people contact about leftover paint in their household?
9 What type of old fruit may still be useful?
10 Which word in the passage means to get rid of?
Questions 1-5 refer to the following passage
All passengers who are nationals of countries other than the United States or Canada must complete an Immigration Form before arrival in the U.S Fill out one for each family member Do not write on the back Write in English in all capital letters Keep the form until your departure from the United States Use the white
I-94 form if you have a valid U.S visa Use the green I-94W form if you hold a passport from one of the 22 countries participating in the visa-waiver program and do not have a valid U.S visa Use the blue I-94T form if you are only making an in-transit stop en route to another country
All passengers (or one passenger per family) are required to complete a Customs Declaration Form prior to arrival Complete it in English and in capital letters Be sure to sign your name on the back of the form
1 How many Immigration Forms must be filled out by a family of two adults and one child who are not U.S or Canadian nationals?
2 What should a traveler do with the Immigration Form?
A Give it to an immigration agent
B Keep it until leaving the U.S
C Fill it out after arrival
D Give it to a U.S Customs agent
3 If you are changing planes in Miami on a flight from Madrid to Mexico City, which form should you fill out?
4 Who must fill out a Customs Declaration Form?
A Each passenger, or one passenger per family
B Everyone except U.S and Canadian nationals
D Only passengers from one of the 22 designated countries
5 What should passengers write on the back of the Customs Declaration Forms?
Questions 6-10 refer to the following passage
The largest structure on the Cokesbury Island is Oceanbreeze Estate Built over 120 years ago, Oceanbreeze Estate has a main lobby, dining area, gift shop, and sleeping quarters, a number of small cottages and several Victorian type units provide additional guest rooms and conference center rooms
Expect your accommendations to be very comfortable but not modern Sleeping quarters are equipped with some amenities The rooms have showers but no bathtubs Meals are served on a buffet basis The food is fresh but not fancy
Low-sodium and vegetarian meals are available for those who request them twenty-four hours in advance Individual dietary requests for those on dairy-free or wheat-free diets cannot be accommodated
Due to limitations of the island’s electrical systems, we generate our own electricity on the islands For this reason, guests are asked not to bring appliances with heating electronics such as heating pads and hairdryers
6 What does the brochure imply about the Oceanbreeze Estate?
A Its guest rooms are recently renovated
B It provides high-tech facilities for business conferences
C It is a historical building without modern conveniences
D It is a popular vacation spot for young professionals
7 What type of special meals are available?
A Meals that contain little sodium
B Meals that are made without wheat
C Meals that have low sugar
D Meals that contain no dairy product
8 What best describes the dining room service at Oceanbreeze Estate?
A Each guest orders individually from a menu
B Guests serve themselves from a buffet table
C Each group of guests chooses the meals from their own table
D Guests are served as a group menu
9 What are guests asked for refrain from doing?
C Taking room towels to the swimming pool
10 Which word in the passage means to produce?
Questions 1-5 refer to the following advertisement
JP Store is proud to announce its new catalogue service, which will begin this September Each month all customers with a JP Gold Card will receive a free catalogue What's so great about the JP Catalogue? You don't have to go to our store to buy your clothes You can simply call the customer service hotline and place your order from the comfort of your own home Plus, each month's catalogue will include special discounts on all our clothing If you have any questions about this special promotion, contact us at 1-800-2365-9864
If you are not a cardholder and would like to become one, then download an application from our website, www.jpclothes.com All customers who apply online before August 15th will receive an additional 20 percent off their first order
1 What kind of product does JP Store sell?
2 What will JP Gold Card holders receive?
C Special coupons for the store
3 How often will cardholders receive the JP Catalogue?
4 How can interested customers apply for a card?
A Get an application from the store
5 To get more discounts for the first order, the deadline for submitting an online application is
Questions 6-10 refer to the following interview
Jerry Walker has been the head coach for the Chicago Islanders for the last eight years On August 23, 2007,
Mr Walker will be inducted into the prestigious Basketball Hall of Fame Mr Walker agreed to sit down with Sports World to discuss his remarkable career
Interviewer: So, what does it take to be a professional coach?
Mr Walker: Actually, a lot of people ask me that, and I always tell them the same thing: work, work, and more work People are always surprised by my answer
Interviewer: Most people probably think that your job is pretty easy, am I right?
Mr Walker: They see me on TV and get the impression that my life is glamorous The reality of being a professional coach, however, is that you have to be able to multi-task and perform under pressure I'm like a business manager and athletic trainer, all in one package I develop training programs for my athletes, investigate other teams' training habits, hire staff, fire staff, schedule practice sessions, consult with injured players, and negotiate contracts with new players
Interviewer: That does sound like a lot of work for one man What does your wife think of your career?
Mr Walker: Well, she wants me to teach in a university like she does rather than work as a coach She worries about my health and doesn't like the fact that we can't spend much time together I just love to see athletes excel, and to know that I had something to do with their success That's what I want the most Interviewer: What would you change about your job, if you could?
Mr Walker: I wish I had more time to coach amateur players, like high school and college athletes I think it's important to develop the skills of up-and-coming athletes, not just ones who sign a contract with us
6 Why are many surprised about Jerry Walker's work?
A It is not as easy as it appears to be
B It pays less than most people expect
C It doesn't require previous experience
7 What is NOT one of Mr Walker's responsibilities?
8 What is Mr Walker's wife's profession?
A She is an athletic trainer
B She is an executive manager
D She is an athletic recruiter
9 What does Mr Walker like most about his job?
B He likes to help athletes succeed
C He enjoys traveling with his team
D He gets to be on television
10 What would Mr Walker like to be able to do?
B Spend more time with his team
Questions 1-5 refer to the following information
Time Day One Day Two
(also available online) Designing a Functional Website Mastering E-commerce
Choosing an Internet Provider Understanding Search Engines 10:30 -12:00 Online Advertising
(also available online) Writing Sales Copy for the Web Marketing your Product Online
Outsourcing Online The Advantages of Hiring Freelancers How to Find a Freelancer
Basic Rules of Accounting Important Tax Laws
Shipping Products (also available online) How to Create a Simple Online Order Form How to Minimize Shipping Problems
Mark Henrich, President of IP Media Online
Linda Orlick, co-founder of Intelligent Designs, an online web design company
George Tulane, author of "E-Business and You"
Conclusion This portion of the seminar has not been determined
Contact Brent Sprites, Event Coordinator, for more information
1 What subject will mainly be covered in the seminar?
C Developing a business using the Internet
2 What is TRUE about the Shipping Products seminar?
A It explains how to create a product database
B It is also offered through the Internet
C It is organized by Brent Sprites
D It takes place after the coffee break
B The founder of IP Media Online
4 Which of the following sessions is NOT offered through the Internet?
5 How many sessions are there in the seminar?
From the following suggested words and phrases in the given sequences, make all the changes and additions necessary to produce sentences, which together make a complete paragraph Follow the example
Example: my aunt / born / England / now / she / live / Perth / Australia /
Answer: My aunt was born in England, but now she lives in Perth, Australia.
1 Vissan / be / a member company / Saigon Trading Group
2 It / locate / Ho Chi Minh City – Vietnam
3 It / originally found / November 20th, 1970
4 It / go / into operation / May 18th, 1974
5 / 2006, the company / become / Vissan Limited Company
6 It / specialize / fresh and frozen meats, and processed foods
7 It / produce / up to 30,000 tons of meat products / year
8 Vissan / supply / four tons of sausage / the Vietnamese market per day
9 Vietnamese housewives / be / now very familiar / fresh and canned food and foodstuff labelled VISSAN
10 This year's goal / be / to earn a sales turnover / VND940 billion
1 Thien Long / be / one of the leading enterprises producing ball-point pens and stationery / Vietnam
3 Thien Long Production-Trading Co Ltd / officially establish / 1996
4 Besides ball-point pens, Thien Long / provide / other kinds / stationery such as whiteboard marker, permanent marker, highlighter, gel pen, plastic crayon / white board
5 Its total annual sales volume / fluctuate / between US$5 million / US$10 million
6 The number / employees / over 1000 people
7 Its main markets / North America, South America, Western Europe, Eastern Europe, Eastern Asia, Southeast Asia, Middle East, Africa / Oceania
8 Quality / be / its top priority
9 It / continually invest / advanced technologies and human resources development
10 Vietnamese schoolchildren / be / now very familiar / the products labelled Thien Long
1 Honda Vietnam / be / a joint-venture / Honda Motor Co., Ltd (Japan), Asian Honda Motor Co Ltd (Thailand) / Vietnam Engineering and Agricultural Machinery Corporation
2 The company / locate / Vinh Phuc Province
4 Its registered capital / be / US$100 million
5 It / specialise / manufacturing and assembling Honda brand motorcycles and motorcycle spare parts
6 It / also export / vehicles and spare parts since 2002
7 The motto / the company / be / “Safety and Quality”
9 In the first six months / 2008, the company / deliver / 600,000 motorcycles / its customers
10 It is predicted that / the number of Honda motorbikes / Vietnam / hit 33 million in the near future
1 Vinamilk / be / the biggest dairy company / Vietnam
2 It / establish / 1976 / under the name of Southern Coffee - Dairy Company
3 In December 2003 / its name / change / Vietnam Dairy Products Joint Stock Company
4 It / manufacture / a variety / products such as milk, yoghurt, ice-cream, refreshment drinks and other related-milk products
5 It / have / a network / 183 agencies throughout all 64 provinces
6 It / aim / at / satisfy / the demand of Vietnamese consumers
7 Sales / the domestic market / account for / more than 80% / the total sales
8 The company’s main export markets / be / the Middle East countries, Cambodia, the Philippines / Australia
9 Vinamilk / list / the Ho Chi Minh City Stock Exchange on 19 January 2006
10 In 2008 / Vinamilk / spend / more than VND 17 billion / its charity activities
1 Kinh Do Corporation (KDC) / be / Vietnam-based food processing company
2 It / locate / Thu Duc district – Ho Chi Minh City
3 The company / start / its operation / 1993
4 It / be / then a small business / only six employees
5 At present, the company / have / a chartered capital / USD28.5m
6 The number / employees / now more than 6000
7 At the moment, it / control / about 30% / domestic market share
8 KDC / produce / more than 200 kinds / confectionery products
9 Its common products / be / buns, breads, crackers, cakes, candy / mooncakes
10 Nowadays, Vietnamese people / be / quite familiar / Kinh Do products
Welcome (1) the Worthwood Water/Sewer Account Payment System You can now (2)_ _ your bill online via credit card using the (3) _ secure online payment system available
Please enter your Worthwood Water/Sewer account number below, then (4) "Submit" Your account number can be found in the upper left-hand corner of your bill If you (5) your account number, please call 555-8375
If your door has (6) _ _ tagged for non-payment, you must call 555-0874 to stop termination (7) water service
Please do not use this Web site (8) your payment is intended for overdue sewer charges related to sewer certification If you recently received a notice about unpaid sewer charges, please follow the payment instructions on the (9)
Sewer payments can be mailed to Division of Water, P.O Box 139012, Worthwood, South Dakota
57248 Payments must be received (10) Feb 16
Classic Film Archive Coming Soon
National Pictures has (1) announced the re-release of some of the (2) _ famous films of the 1930s and 1940s, including Corsini's Roma Viva Roma, the original 1937 version of The Angry Man, (3) the classic Drums Along The Zambezi These (4) some of the most respected and talked-about films of the (5) _ _days of talking pictures
National Pictures reported(6)_ _ the original prints have been re-mastered and (7) _ restored to modern digital standards (8)_ experienced film technicians to maintain the charm and flavor of the original prints More information on these, and other films from National Pictures, can be found on their Web site, (9)_ _ with screen shots and ordering details To access the complete (10) of restored films, and order your own set, log on to www.nationalclassics.com today
It was a great pleasure to speak with you (1) the phone last week regarding our new product line that we will be (2) next year in Europe (3)_ , at that time, I was unable to confirm the anticipated launch date for the New Health line and the expected level of marketing support this product will receive
I am now able to confirm that the launch date for our new (4)_ in our non-U.S markets will be April 1 Prior (5) this date we will be launching a major marketing campaign for our new products which will include the placing of two-page spreads in leading health and fashion magazines, and TV (6) We are expecting to (7) confirm a well-known international model as the face for the campaign
I will be coming to London early next month and I was wondering if we (8) meet to discuss our products and pricing strategies in more detail? I will be able to supply you with more information about not only the New Health line, (9)_ _ also the other facial and body moisturizing products that we offer
I look forward to (10) _ you and discussing this sales opportunity with you further Regards,
I read your job advertisement (1) _ Professional Monthly and believe that I am well suited to fill the position
For the past 6 years I have been (2) _ as the regional promotions manager for a national chain of stationery stores In this position, I was (3) _ for overseeing a team of six promotions and marketing staff It was my responsibility to plan the sales events and promotional campaigns, and produce (4) reports on the impact of each campaign The position entailed regular visits to each of the nine branches in the area, so I am used to (5) a significant part of my working week on the road
A big part of the job was interacting with both senior management (6)_ individual store managers to ensure that new product lines were appropriately supported and within budget targets
I have found working in this (7) _ to be very rewarding but I feel I am ready for a change of horizons and look forward (8) facing new challenges In respect to my current position, I would be willing to start within one month of receiving a job (9) _
For further employment and educational details please see the accompanying (10) _ Sincerely,