Ôn thi tiếng anh đầu ra học viện tài chính 1

Mục Lục Viết thư thăm hỏi bạn bè Viết thư kể cho bạn chuyến du lịch Viết thư kể tình hình thời tiết 4 Viết thư kể công việc thân (Bạn di cư kể sống )You migrated to another country Write a letter to your friend to describe your present life and tell him/her why you chose this country 6.Viết thư hỏi vấn đề trước qua nước bạn chơi (A friend you met last year has invited you to visit them in their country You have never been there before and need some information before you leave.) Viết thử rủ, mời bạn chơi Viết thư rủ bạn xem buổi hòa nhạc Viết thư đưa lời khuyên học tập Viết thư chúc mừng bạn có cơng việc 10 Viết thư cảm ơn quà 11 Viết thư cảm ơn cho nhờ ( quên tập tin) 12 Thư xin lỗi k đến sinh nhật bạn (One of your friends recently had a birthday celebration, but you missed it and you forgot to tell your friend that you couldn't attend.) 13 A friend has agreed to look after your house and pet while you are on holiday .9 14 (phàn nàn bạn phòng với đề nghị quản lí ktx, u cầu chuyển phịng) You live in a room in college which you share with another student However, there are many problems with this arrangement and you find it very difficult to study/work .10 15 Xin lỗi lỡ hẹn với bạn, khách hàng 10 16 Thư xin lỗi khách hàng 10 17 Thư xin lỗi sếp 11 18 Thư xin lỗi hàng xóm tiếng ồn (Your neighbours have recently written to you to complain about the noise from your house flat.) .11 19 Viết email muốn thuê phòng du lịch 12 20 Mẫu đơn xin nghỉ phép 12 21 Thư xin rời clb (For the past year you have been a member of a local club Now you want to discontinue your membership.) 12 22 Mẫu đơn xin việc kế toán / marketing 13 23 Viết thư hỏi đơn hàng công ty 13 24 Phàn nàn sản phẩm điều hòa ( you rented a car rental company, that air conditioner has stopped working you phoned the company ) 14 25 Phản hồi vấn đề sản phẩm máy tính lỗi (You have bought a new laptop computer and in a few days of purchase discovered a major flaw) 14 26 Phàn nàn trải nghiệm du thuyền (You have taken a cruise and have been disappointed with the experience) 14 27 phàn nàn bữa ăn với nhà hàng (You took your family to a near-by restaurant You were disappointed with the meal and wish to complain to the manager) .15 28 phản ánh bất lợi gặp phải làm công việc part time(You recently took a part-time job working for a local company After a few weeks you realised there were some problems with the job.) 15 29 Phàn nàn hộ với chủ nhà vấn đề k có nước nóng 16 Dear Mr Royston Spears, 16 30 (bạn cần nhận thông tin chi tiết nơi bạn chuyến tới) You are going to visit New Zealand for an 'English and Homestay' program You have just received details of your homestay host family .16 31 Thư yêu cầu thêm thông tin học bổng (scholarships/financial aid offered by your College.) 17 32 Viết thư cảm ơn tiết học(Letter to thank the professor for the lesson) 17 33 Ai nhờ viết đơn xin việc, giới thiệu làm cho công ty (A work colleague (or student friend) has applied for a new job) 17 34 Write a letter to a manufacturer to ask them to arrange production of a new item for you 18 35 Thư xin thơng tin khóa học tiếng anh 18 36 Thư cảm ơn trả lại đồ (ví tiền) 19 37 Thư đặt bàn nhà hàng kèm hoạt động giải trí khác 19 38 Thư nhờ bạn giúp đỡ (xin việc) 19 39 Viết thư k thể xem hòa nhạc nên bán cho ng khác vé 19 40 You are studying for a qualification, and you would like some time off work to complete it (bạn cần hồn thành khóa học nên bạn xin nghỉ cơng việc) .20 41 (kể trận bóng cho bạn bạn bệnh viện) You play a team sport with some friends Last week a member of the team had an accident and wasn't able to play with you at the weekend You decide to write to him in hospital, telling him about the match 20 42 You are looking for a part-time job at a football club.(bạn xin cv part time clb bóng đá)21 43 you You are due to move into a rented apartment next month but you will not be able to because 21 44 have some problems ( bạn chuyển đến nhà vài vấn đề khiến b ko thể chuyển) 21 45 You saw an advertisement for a tennis course in England but you have one or two problems and can't stay the whole course.(bạn gặp vấn đề học ko thể học tiếp nữa) .22 46 Bạn chuẩn bị học nước ngoài, viết thư cho nv trường hỏi vấn đề ở, 22 47 (bạn k thể đến công ty mà bạn nhận đc lời mời bạn có cv khác tốt hơn, viết thư cho Hr) 23 48 (bạn làm tham gia khóa học, nhiên bạn k thể tham gia khóa học đx nữa) You have a full-time job and are also doing a part-time evening course You now find that you cannot continue the course 23 49 An English-speaking friend wants to spend a two-week holiday in your region and has written asking for information and advice.( ng bạn Anh đến chỗ bạn chơi, bạn đưa lời khuyên, địa điểm chơi, ) .23 50 (Đến nhà bạn chơi để quên áo khoác,) You have just spent a weekend at a friend's house When you returned home, you discovered you have left a coat containing some belongings in his house 24 51 (không thể đến buổi vấn) You have been invited to attend an interview for a place studying a course in a college Unfortunately because of a previous appointment you cannot come at the time they wish 24 52 (bạn muốn mua đồ dùng, viết thư cho cửa hàng hỏi xem có ko, đặt trc, giá bn ) You would like to buy some electrical goods at a shop in a nearby town Write a letter to the shop and ask if they have the things you want or whether they will be able to order them .25 53 (Có nhà hàng ngon, bạn muốn giới thiệu để mn ghé )You had a good meal at a local restaurant with your family Write a letter to the newspaper to tell them about it, describe the meal you had, and why you think the restaurant is worth visiting .25 54 You eat in your college cafeteria everyday lunchtime However, you think it needs some improvements(bạn ăn carteen trường có số điều cần phải cải tiến) .26 Viết thư thăm hỏi bạn bè Dear Jenny, How have you been these days? Thank you for the letter you sent me last month I was very excited when I first opened the envelope I’ve heard that your family has moved to New York City I am eager to know everything about your new life How’s the weather there? Have you gotten along well with your new classmates at the university? On my part, I traveled with Charlie to the Mekong Delta last summer and experienced new activities there How about you? We all miss you and hope to see you soon when you are back in town When will you come back? Please let me know soon, Jenny Your bestie, Khanh Viết thư kể cho bạn chuyến du lịch Dear Ha, Thank you for your last letter I am happy to know that you have been well Today I want to tell you about a vacation that I just went on It started days ago My family and I decided to go to Ha Noi to blow off some steam It is the first time that we go there We started at the Old Quarter There were various types of delicious food for us to try My favorite dish was the famous beef I found a lot of shops that sell unique After that, we saw the Sword Lake and the Turtle Tower I had Trang Tien ice cream and it was so yummy! We also got to see the Temple of Literature and learned about the history of examinations in the past It was an eye-opener for our family If you want, I can tell you about it How was your summer holiday? I want to know all the details I look forward to hearing from you Best wishes, Minh Anh Viết thư kể tình hình thời tiết Dear Oanh, Here is wet I wrote a letter to tell you about the weather in my country In my country, it is in the spring with high humidity My country is a tropical monsoon climate Specifying, the weather in Vietnam is introduced by two monsoon seasons of the Southwest monsoon from April to September and the northeast monsoon from October to the end of March or early April The northeast monsoon effects bring lower temperatures to my city, Hanoi and all days in Hanoi are in the rain In fact, I was bored with rainy days because I could go shopping with my friend Only I can these days is writing for you and tells you about the terrible weather here All my clothes can be dry and the way I go to school every day is made of mud Lovely ( lih) 4 Viết thư kể công việc thân Dear Minh Thu, How was your past week? I am writing this letter to tell you about my current job I am now a full-time Marketing Intern in a company near my home It is the first job that I have When I heard that I had to get an intern job, I was nervous and excited at the same time On the first day, I was welcomed by many people in the office My manager seemed very kind and intelligent An employee showed me around the company and we chatted a little bit After that, I was told to read some documents about the company’s products My job mostly includes writing content about the products I found it really interesting and challenging too I made some new friends at work When I have any issues, they will help me out At first, I thought this job would be really tough but it turned out that it is not so bad In fact, I feel happy when I go to work That was my update on my first job I hope to hear from you soon Best regards, lin (Bạn di cư kể sống )You migrated to another country Write a letter to your friend to describe your present life and tell him/her why you chose this country Dear Linda, I'm sorry I haven't been writing to you for such a long time I am writing to inform you that I have migrated to Perth, Australia My family and I arrived in Perth on the 03/04 and we have finally settled down We migrated to Perth because my sisters and their families have also migrated there three years ago We have planed to join them in Perth and also did this for the children's education and their future as well We have just settled in our new house and the kids are enjoying the pool almost every day They have been attending a public school and have made quite a lot of friends The people here are very friendly and helpful John has also found a job near the city The working environment here according to John is very different from Malaysia As for me, I am a full time housewife, enjoying the morning coffee with the newspaper Do let me know when you plan to visit perth and you are always welcome to say at my new house With love Lina 6.Viết thư hỏi vấn đề trước qua nước bạn chơi (A friend you met last year has invited you to visit them in their country You have never been there before and need some information before you leave.) Dear dony How have you been? It has been a year since I last met you I am very happy about your invitation to your country, in which I have never been before Because of that, I am writing this letter to you for some information before I leave Last year, I had a good time with your family You and your family were so nice to me that I felt like I am at my home, and I was treated like a member in your family So, I would like to buy some gifts for your family to show my thanks to them but I not know what they like or what their interests are Well, I need your help to choose right presents Please give me some advice about that About the trip to your country, I am interested in food, especially traditional one I am heard from my friends that your country are famous for delicious dishes, and I can not wait to try them Besisdes that, regarding to activities and clothing, What will we when we are in there? And I need to notice about the clothing? I am looking forward to your reply soon Please let me know when you have more information Best regard, Your friend 7.Im planning to visit you this summer with my parents Can you suggest some activities in your area ? What kind of clothes should I pack?  Tôi dự định đến thăm bạn vào mùa hè với bố mẹ tơi Bạn đề nghị số hoạt động khu vực bạn? Tơi nên đóng gói loại quần áo nào? Dear Ann, Thanks for your email I hope your family are well I'm glad to know that you and your parents are travelling to Hanoi this Summer You asked me about things you can in Hanoi Well, I think you can spend a few days exploring Hanoi For example, you can visit Hoan Kiem Lake, the Old Quarter and some great museums here Besides, I'll take you to try some delicious food here like Pho, Bun Cha and so on Next, I'll tell you about clothes you should bring In the summer, the weather is quite hot The temperature is about more than 30°C so why don't you bring some light clothes such as T-shirts, jeans and shorts Don't forget to bring a swimming suit so we can go to the beach, too I have to get to back to work now Hope to see you soon in Hanoi Let me know if you need anything else All the best, Viết thử rủ, mời bạn chơi Dear Johnathan, How are you? I have missed you since the last time we met You might be wondering why I am writing you a letter I heard that you are coming to Vietnam for a week, so I want to invite you to my hometown and hang out I live in beautiful Thai Nguyen Thai Nguyen is famous for its wonderful scenery I think you would love to see our green hills We are very proud of our resources of tea, oranges, pomelos,… I will not spoil too much, you have to see them yourself Another thing that tourists love about Thai Nguyen is the people Thai Nguyen people are very friendly and warm-hearted A lot of the people here are good at English, which is delightful for tourists You should see some popular attractions here like Nui Coc Lake, Bo Dau Trade Village, … There are so many more things about Thai Nguyen that I hope you can see I look forward to hearing from you soon Hopefully we can meet again soon Sincerely, Tuan Anh Viết thư rủ bạn xem buổi hòa nhạc Dear oni Thank you very much for your letter which arrived a few days ago It's lovely to hear from you I'm sorry, I haven't written to you for a long time because I studied hard to pass the final exam However, I had a better than usual weekend when I went to see a live concert last night with my friends Now, I am writing to tell you how wonderful the concert was It's the amazing concert I've been to with many people and is the magic of kpop music As you know, it's blackpink and during the previous concert, I couldn't believe that Lisa appeared in front of my eyes and hugged me tightly after her performance I also listen to a soothing music by her and other singers Just when I hear her song from the stage, I feel everything around me disappear and I can fly with the stars in the sky to forget all the fears I have previously contained That's very wonderful Come back to my live concert It was so cool and to this day I can't forget how I felt about it How often you go to live concerts? What kind of music you like to listen to? Who is your favorite singer? I'd be happy if you let me know about it in the next letter I look forward to your reply Love Lan Viết thư đưa lời khuyên học tập Dear Khanh Linh, I am so happy to receive that letter from you I have missed you too I have some advice for you and I hope that my advice will help you in some way I am sorry to know that you are having a hard time at school My advice for you is: don’t take things too seriously I am not saying that school is not important, but if you put too much pressure on yourself to be perfect, you won’t feel happy You can take some time to relax and listen to music I am glad to know that you have some close friends, try talk to them in your free time.  About me, I have been quite stressed because of school too But I think it is just part of being a student I made friends with a few nice people and we hang out every weekend I also joined a poetry club in school I hope you find my advice helpful Please tell me more about your life I would love for us to keep in touch Sincerely, Becky Viết thư chúc mừng bạn có cơng việc Dear Lily, I hope you and your family are doing well, and I’m sorry I haven’t been in touch with you recently I’m writing to let you know that I've left my IT job and I have a new job as a recruiter Sounds surprising, doesn't it? Do you remember that I was working for a marketing consulting firm, and I told you how much I was looking forward to changing jobs? Well, I joined a food and beverage company last month, and the new job is exciting In my previous job, I was working really long hours, and I felt like I was stuck in a rut So basically, I applied for a job at a new company that was looking for people who are always striving for new opportunities and not hesitate to try new things I think this will be a good fit for me then! How about you, is there anything new about your jobs? Write to me soon! Best, luna 10 Viết thư cảm ơn quà Dear Lona I am writing this letter to express my gratitude for the gift you gave me at my birthday party I must say I have been dreaming about this gift for a long time This dress is definitely the best birthday present! Every time I wear it, I will think of you and your thoughtfulness The color of the dress seems to suit me, it looks like a princess dress so much that I have received many compliments while wearing it Are you free this weekend? I would like to invite you to a coffee shop to thank you for this wonderful gift If possible I will wear it the next time I see you and take a picture with you Once again thank you for the lovely gift, I will always keep this gift as a keepsake between us.have a nice day at work Your best friends Lana 11 Viết thư cảm ơn cho nhờ ( quên tập tin) dear Lomi It has been a long time since the conference occurred in Australia How are you? I hope you and your family are all well I am writing to thank you for accepting me to stay during the conference taking place It was difficult to rent a room at the time If it weren't for you, I wouldn't have had a place to stay Furthermore, your family gives me the feeling of my home, and it really makes me close and comfortable However, I seem to have forgotten the document file at your house I remember I left it at the desk in the room I was in before, the room at the end of the hallway on the second floor of your house It is a large envelope in black with some important working documents for me I need it before the meeting next Friday Please write back when you find it and send it to my company at address ABC, XYZ street, DYU Loads of love, Lone (bài ) Dear Mrs Smith, I am writing to thank you for letting me stay in your house when I studied in London I can still remember the first days when I came to your house You were always very kind and helpful to me As I could not speak English well, you were always very patient to me and spoke very slowly for me to understand Besides, I was also grateful for your delicious food You are such a great cook! I really enjoyed time when you also took me to many interesting places in London, for example, Buckingham Palace, Big Ben Tower I feel glad that you were my host family I hope that you will travel to Vietnam some day so I can repay your kindness Yours sincerely, 12 Thư xin lỗi k đến sinh nhật bạn (One of your friends recently had a birthday celebration, but you missed it and you forgot to tell your friend that you couldn't attend.) Dear Longbiu, How have you been? To begin with, happy birthday to you I wish you all the best of luck I am writing this letter not only to give you a wish but to say apologize to you also I knew that you have a birthday celebration yesterday and I forgot to tell you about my absence for some personal reasons I hope you will forgive me for this On Monday morning, when you sent me an invitation to join your birthday party, I felt under the weather so I can't check my phone My body temperature was very high and soon I had a fever After taking some medicine, I slept for a long time Therefore, when I woke up I missed your message, followed by a large number of notifications from other chat groups I would like to invite you to dine at Saubiu restaurant to celebrate your birthday as a late gift from me I hope I have an opportunity to apologize to you in person and spend our time together Best regards Linh k 13 A friend has agreed to look after your house and pet while you are on holiday Dear Carolyn, Thank you for agreeing to house-sit for me If you need to contact me during my holiday I'll be staying at the Imperial Hotel in Bundaberg If it's urgent, however, please ring my mobile phone, which I'll keep with me at all times I've written the numbers on a sticky note which I've left on the fridge My cat needs to be fed twice daily so each morning and evening put a handful of cat biscuits in his dish You will find these in the kitchen pantry Also, please check throughout the day to make sure he has fresh water You can give him a small bowl of milk in the evening I would like you to water my plants, too The indoor ones in the lounge only need water once every few days but the plants on the balcony need to be watered daily unless there has been heavy rain Finally, for security, please clear my mail box every day and keep the outside lights on at night I look forward to seeing you on my return Best regards Katie 14 (phàn nàn bạn phịng với đề nghị quản lí ktx, u cầu chuyển phòng) You live in a room in college which you share with another student However, there are many problems with this arrangement and you find it very difficult to study/work Dear Sir or Madam, I am writted this letter to notify you of my concerns about my current ROommate, who is Making My Stay in the College Hostel Diffilt I am Having Unavoidable and Unmanageable Problems Due to Her Activities and Those are impracting my study Badly My name is Mary Smith, and I Live In Room L-202, which I Share with Another Student My Previous Housemate was rional, Extremely Cooperative and Inclineed to Study However, My Present Roommate Is The Polar Opposite and Have Frequent Parties in which he plays Loud Music in the Wee Hours He is two years senior to me and I cannot protest I would prepare anything My Semester Final is approaching and I would like you to shift either Me or My Rommate to another room I not mind the room type as long as it is quiet and favorable for studies Thank you very much for your consideration Yours faithfully, Mary Smith 15 Xin lỗi lỡ hẹn với bạn, khách hàng  Dear Mr./Ms./Mrs I want to apologize for missing our appointment on Saturday It was very unprofessional on my part to not inform you on time I would like you to know that I was caught up in an emergency situation with another patient I know how busy you are, and missing an appointment would require a lot of planning on your part I totally respect your time I want to assure you it will not happen again I usually make sure my patients are informed if I am unable to make an appointment I regret that I could not inform you ahead of time I am very sorry if I caused you any trouble Please let me know if I can anything else to help you You have your next appointment next Thursday I look forward to seeing you then If you need to visit me before that, please let me know exactly when you would like to schedule your appointment Thank you for your patience Should you have any concerns, please contact me Yours Sincerely, Linh 16 Thư xin lỗi khách hàng Dear Mr./Ms./Mrs 10 I joined the Club year ago and the benefits from the participation exceeded the fee Round tables and lectures of famous fishermen were absolutely brilliant Moreover, discounts on the equipment in sports gear shops helped me to save money The last but not the least, your monthly illustrated magazine was a precious treat to me Unfortunately I have to move to another country because my father, living in France, is in a desperate health condition I must acknowledge that continuing the membership in your Club is no longer an option to me like to ask you not to charge me for the following year I hope that in the future I will have an opportunity to recommence having advantages of participation in your Club Sincerely yours, Anna Frank 22 Mẫu đơn xin việc kế toán / marketing Dear Ms B, I am writing to apply for the Accountant(marketing) position which was advertised on the Top.vn website I completed my Bachelor degree with an accounting(marketing) major in 2012 After graduation, I worked as an Accountant(Marketing) at food manufacturing company.(My duties included reconciling bank transaction and all payment by cash and credit card to make sure all accuracy, supervising all payable accountant/ receivable accountant, assisting Chief Accountant to check the accountant‘ record, making tax reports eg: VAT, PIT and CIT, calculating Fixed asset and prepared expenses.) My task includes advertising for the company's products through websites such as FB, Tiktok making products known by many people I am a content that revolves around the product, creating a unique difference for it, and creating boards or advertising logos for the company You will find me to be a positive, motivated and hard-working person who is keen to learn and contribute Given the opportunity, I would apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently As part of my application I have attached my resume for your consideration I look forward to meeting with you and discussing my qualifications in more detail Yours sincerely, Nguyen Hong A 23 Viết thư hỏi đơn hàng công ty Dear Kenneth, In connection with our telephone conversation, we are writing to ask if your company could send us a catalog of the latest sheet molding machines We wanted to see which type would be a good fit for our organization If we find any particular machine design and features, we would love to buy the same product from you We have a number of obsolete sheet molding machines on our factory side that are still in operation Can you give us a discount to replace this machine Once we receive the information, we will place an order for your machine Please send your representative to our factory side to check where these machines are 13 located and check for obsolete machines Please send us detailed list of machines with price list We hope to hear from you soon Best regards Max A Webster 24 Phàn nàn sản phẩm điều hòa ( you rented a car rental company, that air conditioner has stopped working you phoned the company ) Dear Sir/Madam, I am writing to complain about the air conditioner in my car, which I took on rent from your company for two weeks Unfortunately, it has stopped working I rented Mercedes Benz days ago My customer number is 1230 Actually, what happened - I was on my way from Jacksonville to Miami, although the atmosphere temperature was cooler, suddenly a sound came from the engine At first, I thought that the engine belt is broken and I may not be able to drive the car further However, when I felt no air coming from the air conditioner, I realized it has stopped working Naturally, when I got back home I immediately contacted your customer care center and registered my complaint They issued me a complaint number 234343 and said that they will send a technician at my house within to business days to get it repaired Almost one week has passed since I called, but still it is not being repaired I am not at all satisfied with your customer service In case you can't resolve my problem within business days after the receipt of this letter, I want a complete refund of the car rental payment which I made in advance, that is $200 Yours faithfully, Han 25 Phản hồi vấn đề sản phẩm máy tính lỗi (You have bought a new laptop computer and in a few days of purchase discovered a major flaw) Dear Mr / Mrs, I am writing to you to express my dissatisfaction with the laptop that I purchased at your store four days ago As soon as I turned on the computer, I realized that the Windows operating system was not installed in it, although the offer said it was installed Also, I picked up a gray laptop and the one I got was black Moreover, the default language of the laptop is Japanesse and I cannot change it to my native language, which is English Worse yet, this laptop's memory specifications are not the same as those that I read in your catalog I definitely need this situation resolved ASAP I have decided to buy a laptop at your store, because of the previous good recommendations some of my friends gave me about your store However, after this experience, I feel unsatisfied I wish you could send me the laptop I first picked up at your store, including all the specs shown in the offer If I not receive a prompt response to my request, I hope to receive a full refund of the payment I have made Thanks in advance for your response Yours sincerely Lona 14 26 Phàn nàn trải nghiệm du thuyền (You have taken a cruise and have been disappointed with the experience) Dear Sir/Madam, My name is Soandso and I am writing to bring your attention to an unsatisfactory experience we had with Christmas Cruises on December 25, 2010 First, contrary to that was in the advertisement, the boat was old and homely It was cold inside from the beginning, but when a hundred passengers boarded, the windows became misted due to poor ventilation, which made it impossible to enjoy the views of the Sydney Harbour Second, even though we were provided with a "private table", there were so many private tables that we were literally sitting elbow to elbow with other passengers The cheap, unsteady tables were put so close to each other that we became barricaded and had to ask other people to stand up and let us pass to get the food or to use the washroom This all provided us with the feeling of growing embarrassment incompatible with enjoying the cruise and the Christmas spirit In the circumstances, we not feel that is unreasonable to expect a full refund of the money paid to you following the misrepresentation of what Christmas Cruises were offering We expect, therefore, a refund of the full $200 yours, Faithfully ( lona) 27 phàn nàn bữa ăn với nhà hàng (You took your family to a near-by restaurant You were disappointed with the meal and wish to complain to the manager) Dear Sir or Madam, On July 15th my family and I visited your establishment to have a traditional celebration of my sister's birthday Since she lives in France we annually go to this restaurant, because we always considered it as the most classy French cuisine place Having the onion soup there is also our family tradition because my sister loved it very much before her moving to France I suppose, you can imagine our disappointment when we found the onion soup absolutely inedible last time Firstly, it was cold Secondly, it seemed your chef did not stir it well while cooking, so there were some clogs of flour The last but not the least, its taste made us to suggest that the cook used artificial instant soup base We asked our waitress about the reasons soup is so awful and she told the cook of current shift has changed and this is the vision of the soup of the new one It is highly unlikely this new chef with his vision is suitable for such famous restaurant as yours I recommend changing or sending him to training in order your customers could further enjoy genuine French cuisine Faithfully yours, Anna Frank 28 phản ánh bất lợi gặp phải làm công việc part time(You recently took a part-time job working for a local company After a few weeks you realised there were some problems with the job.) Dear Mr Thompson, I am a part-time call-centre operator at your company, started working about weeks ago I am writing to indicate the problem I encountered during my work 15 Actually, I decided to took the position of a telesales specialist because consider myself able to develop a career in sales due to my skill of establishing good contact with people and make them trust me However, I realised there are some obstacles on a way to success The problems started weeks ago then the system administrator updated my software At the time of a call I was querying a customer for his personal data then suddenly my computer reloaded and this person's profile was lost This situation repeated in the future for several times I asked the system administrator to solve this problem, but he told me this is solely my fault and my computer skills are below required to use this program I am assured the complete situation makes company profits lower I believe that software managing specialist could fix the problem if the initiative would be taken by a senior manager of your rank Yours sincerely Lona 29 Phàn nàn hộ với chủ nhà vấn đề k có nước nóng Dear Mr Royston Spears, I am Anthony Peter, one of tenants living your flat# 44D, located at Circular Avenue, Brighton I am writing this letter with regard to the pesky problem appeared few days ago in our flat and to find a solution to the issue Suddenly few days ago, the water geezer has stopped working Since last ten days, the water geyser has been out of order As a result, the apartment has become hell as in the freezing cold without hot water After contacting with you several times, you sent your workman, but unfortunately he failed to fix it Your workman said that the machine is too old to fix The situation has plunged us into abject misery I, therefore, humbly request you to solve the issue with the new geyser Anyway, if the problem is not solved within a reasonable time, not to exceed ten days, I eventually will be bound to take legal step I think you will agree with that I am an ideal tenant, but the issue must be resolved I am quite sure that you will take necessary action to fix the problem so that no further action is necessary Thank you for your time and cooperation Yours sincerely, Anthony Peter 30 (bạn cần nhận thông tin chi tiết nơi bạn chuyến tới) You are going to visit New Zealand for an 'English and Homestay' program You have just received details of your homestay host family Dear Mr Jones, I have just received details of my future homestay at your family and writing to introduce myself and ask for some further information My name is linh , I am 21 and live with my family in Lyon, France, which is my hometown My native language is French and I am looking forward to improving my English during the trip to New Zealand 16 I would be grateful if you could provide more information about your family and its lifestyle To begin with, I would like to ask you about your usual diet It is very important to me since I am a vegetarian Secondly, I would like to learn more about your family's day routines, like games you used to play together, in order to get familiar with these activities while I am here This could help me to participate in all your routines like a relative I am very eager to meet you in person! By the way, I have already bought the plane ticket and would be happy if you could meet me at the airport because this will be my first time abroad I will arrive on september 13 at 10 am, wellington time I am looking forward to hearing from you soon Yours sincerely Linh 31 Thư yêu cầu thêm thông tin học bổng (scholarships/financial aid offered by your College.) Dear sir/madam, I am writing to request more information about scholarships/financial aid offered by your College I have been waiting to enroll next year for the Diploma of English I so covet, but given the unfortunate circumstances, I find myself in financial difficulty I would appreciate it if you can guide me in the right direction regarding the scholarship information or if the university can financially support me My secondary education certificate shows an above average score I volunteered on weekends to teach English to foreign children I have the means to pay it back if the loan is approved by the university My employer will vouch for my employment and provide you with proof of my income He can also arrange for the deduction of my monthly salary from your bank account I believe I have what is needed and I trust that you will consider my request, by giving me the opportunity to continue my education Wait for your news Yours faithfully M Munsamy 32 Viết thư cảm ơn tiết học(Letter to thank the professor for the lesson) Dear Professor X, I would like to thank you for your lecture in our business class on Monday it was really great lesson, it was short and very easy to understand I listened very attentively The speech provided us with a lot of useful information that we can apply to our projects Thanks to the lecture I was able to finish my work quickly and get compliments from everyone I really appreciate that you spent the whole morning teaching us, despite the busy schedule Hope you will bring this useful knowledge to many others It was a pleasure to attend your lecture I hope that in the future we will have many opportunities to study with you.have a nice day at work Again, thank you 17 Best regards, Lona 33 Ai nhờ viết đơn xin việc, giới thiệu làm cho công ty (A work colleague (or student friend) has applied for a new job) Dear Mr/Ms, I am writing to recommend my colleague for the position you are applying for I hope you include her in your database and notify us of the suitable job announcement Yesterday, when I was talking to my partner who is working in the Sales Department of your company, he said that you are looking for an accountant Coincidentally, my colleague is also looking for a suitable job related to accounting After hearing the recruitment information from me, she immediately applied for this position Her full name is Lina She graduated with a bachelor's degree from the Academy of Finance, majoring in Corporate Accounting She also recently completed her ACCA certification from the Association of Certified Public Accountants In addition, she has years of experience as an audit assistant at a small audit firm However, now ABC wants to find a new job that is more related to accounting In my opinion, she is a great fit for the position you are applying for both in terms of skills and attitude I hope you consider my offer carefully I look forward to hearing from you soon Your faithfully Lin 34 Write a letter to a manufacturer to ask them to arrange production of a new item for you To the engineering team at Quanta Manufacturing, I am writing to you to request the production of a new bicycle chain that fits our Go Cycle model Allow me to go into a bit of detail regarding the situation on our side Basically, we here are Sports World have received numerous customer complaints that the chains on our Go Cycles snap too quickly As you can imagine, this has done little to support our brand positioning as a supplier of quality mountaineering goods After testing the chains, we realized that their defectiveness is due to their being made of subpar steel Thus from this day forward, we would like you to manufacture Go Cycle chains using the highest grade of steel available to you We realize this will affect the price and accept any new quotation you provide within reason Thank you for your understanding Your professional partner, Ryan 35 Thư xin thông tin khóa học tiếng anh Dear Sir or Madam, I am writing to request for some information about your English courses I am a final year student at University of Science I would like to get B1 certificate for my university graduation and my friend told me about you Firstly, I would like to know the course fee If I register with two other friends, will there be a discount? Secondly, I go to university during the day so I would be interested to know whether you offer evening classes and which days of the week the classes are on Finally, I would be grateful if you could inform me about 18 the length of the course and when and where I can take the test Sve Yours faithfully, 36 Thư cảm ơn trả lại đồ (ví tiền) The last time I saw my wallet was when I was shopping in Vincom Centre on Pham Ngoc Thach street last Friday When I came to the checkout counter to pay for items, I found out that my wallet was missing I was really sad because I kept all my important cards inside such as my driving license, my credit card and identity card and it would take me a long time to have them reissued I tried to contact customer service office to report the problem but there has been no news Luckily, I received the email from you I live on 72 Nguyen Trai road and I would like to invite you for dinner at my home this weekend so that I can get the wallet back and repay for kindness Please let me know if you are free at this time Otherwise, I can come to your place to collect it Again, thank you so much and I look forward to receiving your reply soon Yours sincerely 37 Thư đặt bàn nhà hàng kèm hoạt động giải trí khác Dear Sir, I am writing to ask you to arrange a celebration party for the graduation on June 15 We are students at Vietnam National University, Hanoi There are 30 people in our class and two teachers and we need a private room On June 15, we will have a graduation ceremory at university in the morning After that, we will have a celebration party at your restaurant Firstly, we would like to have buffet lunch for the group and then we will take part in some activities such as singing songs, taking photos Therefore, I suggest that you prepare a backdrop, microphone and a small stage Thank you in advance for arranging the party for us I hope that we will have a great time with you  Yours faithfully, 38 Thư nhờ bạn giúp đỡ (xin việc) Dear David, How are you doing lately? I hope everything's going well for you As I told you in the previous letter, I am going to Japan to study next month! I enrolled in a course in Engineering which will last for about years It is a part-time course so I should have plenty of free time! Since my course only focuses on theoretical knowledge, I want to look for some real-life experience when I live in Japan That's the main reason why I want to find a part-time job, aside from my financial concerns I know you are working as an engineer at the moment so I wonder if there is any internship position available at your company? I think your reference can tremendously help me in finding a suitable job Thank you so much for your help and I look forward to meeting you in person soon! Best wishes, 19 39 Viết thư k thể xem hòa nhạc nên bán cho ng khác vé Dear Eric, Hope you are doing great It's been only two weeks since I last saw you and it already feels like a year! I am writing to offer you a concert ticket that I purchased a few days ago As I can't make it to the concert, I thought you should go On November 7th, Guns N' Roses is coming to Oakland to rock the city The full team would be on the stage and it would be a hours' blast at the Oakland Coliseum I did not want to miss my favourite band's live performance and purchased a ticket Unfortunately, I will have to cancel it due to a sudden family tour to Canada during the time to meet my grandparents on their 50th wedding anniversary I know how much you revere Guns N' Roses and that's why I would like you to enjoy the concert I did not want to disappoint my parents and dishearten my grandmother, who is eagerly expecting me on their marriage anniversary I will give the ticket to David, who is also going to the concert, and you can meet him prior to the concert to collect it Do not forget to record the performance and share your experience with me when I get back and meet you Take care and have fun Warm regards, Robert 40 You are studying for a qualification, and you would like some time off work to complete it (bạn cần hồn thành khóa học nên bạn xin nghỉ công việc) Dear mr son I am writing to request you to grant me a weekly off on Tuesday so that I can prepare for my CEI exam I am writing the exam in June and I need extensive preparation As per the schedule, I have full day classes every Tuesday and evening classes on Fridays Although I can manage Friday evening class after work, I will need a day off every Tuesday My absence will in no way affect my work I am ready to complete my tasks at work on the weekends As you know, this certification course is mandatory for my work profile If I receive it, our company will also benefit As an IT company, our consultants should be CEI certified to work in Singapore Therefore, if I manage to complete this certification, our company will have one more certified consultant Thank you for your time and consideration I look forward to hearing from you soon Yours sincerely Linh Luong Thi Dieu 41 (kể trận bóng cho bạn bạn bệnh viện) You play a team sport with some friends Last week a member of the team had an accident and wasn't able to play with you at the weekend You decide to write to him in hospital, telling him about the match 20