HO CHI MINH CITY UNIVERSITY OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY FACULTY OF BUSINESS ADMINISTRATION INTERNSHIP REPORT Major: Marketing EVALUATING THE EFFECTIVENESS OF DIGITAL
Trang 1HO CHI MINH CITY UNIVERSITY
OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY FACULTY OF BUSINESS ADMINISTRATION
INTERNSHIP REPORT
Major: Marketing
EVALUATING THE EFFECTIVENESS OF DIGITAL MARKETING ACTIVITIES OF DANG KHOA
CONSTRUCTION PROJECT AT ASIA COMPANY
Student’s name: Nguyén Thi Mai Lan
ID Number: 20DH481592 Class: KM2003 Course: 2020
HCMC, 9/2023
Trang 2TABLE OE CONTENTS
50.2.0211 5 CHAPTERI: COMPANY OVERVIEW .cccccccccscesssscseesseseesenseeseseessesecssesseessesseesseeseeseeenees 1 INROovii 0i 900 iGGiiiitdiả 1 1.2.Development Proc€§s c1 1021112122111 151 1151251110111 5111811101 k 1H11 HH ru 1
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1.5.2.Mam servIces of ASÍA L1 11111121 12111111111 1111011 111011 1111111111 k H1 KH 4 1.5.3.Partners ofASIA (MAX EU COMPANY) L 0011 1211212171118 2 112111 Hx re 5
IS) 00-092 /-i00)0ì.iaŸỶÝ 7
CHAPTER 2: ACTIVITIES OF QUAN TRI ASIA CLEVER JOINT STOCK COMPANY .8
2.1 Marketing ASIA according to STP (Segmentation, Targeting, PoIsoning) 8
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Trang 32.5.2 .,/ cece cece cccceeccccccnsnsssececeesesecensnsssecesseseeseccusnssseceesessseceescecceseeseesenees 15 CHAPTER 3: SOME SUGGESTIONS AND RECOMMENDATIONS ON ACTIVITIES DIGITAL MARKETING ACTIVITY OF THE DANG KHOA CONSTRUCTION PROJECT ooo ẢŸỶÝÝ 16 3.1 LImitations - Reasons — ŠỌUtIO18 ác c1 21 20112112111 111212111101 1101 1011111101111 1xx 16
Trang 4LIST OF TABLES AND FIGURES Table 1.1 Competitors
Table 1.2 The company's business results
Table 2.1 The Company's segmentation
Figure 1.1 Logo
Figure 2.1 Facebook of Dang Khoa Construction
Figure 2.2 One of the updated articles on Fanpage
Figure 2.3 Website xaynhadepdangkhoa.com
Equation 1.1 Development process
Equation 1.2 Structure of the Company
Equation 2.1 Forms of online marketing are ranked according to user recognition
Trang 5ABSTRACT Quan Tri Asia Clever Joint Stock Company (ASIA) specializes in brand communication and consulting digital marketing solutions Since its establishment, thanks to the founder's experience and a team of young, enthusiastic, and creative collaborators, the company has built a reputation in the market, consulting on brand development and organizational strategy Successfully organized many events for large companies and corporations in the Vietnam market However, the problem of communication and implementation of marketing strategies 1s really a limited problem of the company, digital marketing tools have not been fully utilized in the field of brand communication and marketing, making people users have difficulty finding company information In today's rapidly developing information technology era, the use of digital marketing is a potential treasure that needs to be utilized and nurtured by businesses to bring about high efficiency Thanks to the knowledge acquired
at school and accumulated during my studies, I built the topic "Evaluating the effectiveness
of digital marketing activities of Dang Khoa Construction project at ASIA Company”, through the topic In this article, I will give an overview of the current state of digital marketing in our country's project activities and provide solutions and recommendations to help overcome digital marketing activities for the Dang Khoa Construction project at Quan Tri Asia Smart Joint Stock Company
Trang 6CHAPTER1: COMPANY OVERVIEW
Trang 7"Commercial bridge - future development"
The business has eared the hearts of clients in Ho Chi Minh City as well as in all of the country's provinces and cities with a committed, considerate, and cheap service style for all clients, regardless of their size
The business promotes creating enduring, dependable connections with its clients With the help of the after-sale warranty, the customer's system is always made to function as effectively as possible while also being able to accommodate future development demands
Trang 8Crise Manager
Equation 1.2 Structure of the Company
1.3.1 Sales - Marketing Department
Learn about the company's products and services and discover new consumers: meet or phone to introduce customers to products and services, collect consulting requirements, and assist clients in maintaining access to the company's services
Prices are quoted and negotiated, sales contracts are negotiated, payment arrangements are negotiated, and items are delivered
Develop and maintain contacts with media agencies
Based on the poll findings, evaluate the media Maintain the website and update it with
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Trang 9Create and polish project strategy presentations for client negotiations Participate in concept development with the design department: Analyze, analyze, and communicate with coworkers to develop the best solutions and ideas Assist colleagues and management in monitoring and reporting project progress Avoid mistakes or delays
1.4 Industry of the company
1.4.1 Business areas
ASIA is a marketing company specializing in digital marketing to help organizations and businesses develop marketing strategies that meet the needs of the digital age ASIA can advise or design digital marketing strategies according to the requirements and actual conditions of business customers, copywriting, graphic design, The main job is how to combine skillfully thinking and thinking creatively with high performance in digital marketing
1.4.2 Main services of ASIA
FACEBOOK ADVERTISING: With global coverage, Facebook Ads is an indispensable Digital Marketing service ASIA directly produces and manages content for businesses on this platform to help create interaction and attract followers
GOOGLE ADVERTISING: Branding: Reach users anywhere - anytime - when they need your business most to build brand awareness with rich content (Text, banner, video) and targeting capabilities Google Ads smart goal Attract customers: Increase website visits to consult product and service information, find the nearest store, or register for consulting information
YOUTUBE ADVERTISING ASIA also goes deep into the YouTube platform - where more than 5 billion videos are watched every day As a result, the ability of businesses to reach customers is ideal This helps to save costs effectively and can market services/products through TrueView Video Ads and Bumper Video Ads
TIKTOK ADVERTISING: ASIA helps businesses produce, manage content, and publish on TikTok Not only ensures following the new trend, but the service also orients the products
Trang 10of the business This has resulted in increased engagement, tracking, and explosive reactions
On the other hand, ASIA also runs promotions and ads on TikTok based on age, interests, and consumer behavior
WEBSITE DESIGN AND CARE: Digital Marketing is about directing customers to where conversions take place That is the business/company website optimized for SEO by ASIA
As aresult, the brand both promotes and gives customers the best experience
APP DESIGN: App Design aka mobile App design This is the process of building and creating high-tech mobile applications for effective communication and business Creating a quality mobile App requires highly specialized programming techniques, knowing many different programming languages to write App Mobile, and operating systems for mobile applications such as Android, IOS, and Windows phones
1.4.3 Partners of ASIA (MAX EU COMPANY)
ASIA Company has implemented a website for Smart Furniture customers, creating opportunities for businesses and investors to have a reliable address to introduce projects and share information about the business (Website: maxeu.vn)
Marketing Objectives
Increase website traffic by 2000 views within the first 3 months
Increased revenue from selling ad placements
Trang 11Determine the tools required
Email marketing, open letters, faxes, mobile marketing, SEO, social media, and so on Implement marketing methods to guarantee that clients are drawn to the website, hence enhancing the site's rating on search engines
To enhance the amount of search on Google, update the articles offered on the website and generate keywords
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most recognized and
quality Digital Marketing
firms, trusted by many
large and small
enterprises To be more
specific, The7 is one of
the few Performance
Marketing firms with a
systematic workflow and
GYB SEO provides diverse services such as Website design solutions, SEO Content writing, and overall, SEO GYB SEO owns a team of
Mia Agency is one of the Digital Marketing Agency companies currently referencing The agency specializes in providing communication solutions on an Online Marketing platform Having experience in implementing projects for companies/enterprises in all fields, Mia Agency offers a variety of service packages to meet all the needs of customers
This Digital Marketing Agency company always invests in creating eye-catching and unpressive images and videos Moreover, Mia Agency also takes
experienced and highly full advantage of online
technicians and staff Digital platform, giving customers
Trang 13Table 1.2 The company's business results
From the business results table, Quan Tri Asia Clever Jomt Stock Company is gradually expanding the business scale of the company In 2020, with the current situation that Vietnam's economy is in crisis, it will face many challenges due to the stressful epidemic situation Economic and other activities are affected, so the company's revenue and profit are not much, just enough to maintain the company's operation
In the coming year, revenue will reach VND 1,000,071,609 and profit of VND 575,580,000 has increased compared to 2021 The company's revenue has increased significantly, in net profit has doubled year-on-year 2021, this is good news given the volatile economy
In 2022, profit increased significantly compared to 2021 Profit after tax increased more than
9 times compared to 2010 This is a strong change and development in the company's business situation This is a welcome result and an optimistic sign that we can expect the business will achieve many other successes in the future
CHAPTER 2: ACTIVITIES OF QUAN TRI ASIA CLEVER JOINT STOCK
Businesses and New businesses and | Businesses that do not | Vietnam, focusing
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Trang 14
have their own marketing department
or need assistance implementing some tools in online advertising on social networking platforms
on Ho Chi Minh City and neighboring provinces
2.1.2 Targeting
Table 2.1 The Company's segmentation
ASIA is an agency company specializing in consulting and providing marketing solutions and services for businesses All aim to help partners develop brands and promote product communication activities At the same time, it brings consumers closer to quality services 2.1.3 Positioning
Brand & Market Share Positioning: ASIA was born in 2018 With strengths in building and developing e-commerce networks for businesses, ASIA provides businesses with total marketing solutions that may include appropriate services and values
2.2 Services of ASIA
2.2.1 Website Design
The first and most important thing in digital marketing is that businesses need to have a website (website) A professionally designed and optimized website will be more convenient and easier to develop in the SEO (Search Engine Optimization) process
The website is an indispensable form of business promotion, the face of a business on the Internet Customers and visitors can easily access information from this website
The process of building a website:
Trang 152.2.2 Search Engine Marketing
Search Engine Marketing (SEM) is reaching customers through search engines on the Internet (or Mobile Phones) The purpose of SEM 1s to direct customers to your website Popular search sites in Vietnam: Google, Yahoo! Search, Bing However, in Vietnam, Google accounts for 80% of the search market, so most when talking about SEM or SEO, it means talking about Google
2.2.3 Social media
Social media is about conveying information to customers through information channels and content created by customers themselves
Tools of social media:
Social profiles: Facebook, YouTube, TikTok, Zalo
Increase the effectiveness of word-of-mouth marketing
2.3 Current Status of Marketing Online Dang Khoa Construction
2.3.1 Marketing Online Strategy
Based on the visitor data table and the Dang Khoa Construction website, show the level of awareness of people about Dang Khoa Construction through the following forms: Social
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