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[...]... by the trainer and participants being in the same place at the same time and involved in the same activities The trainer uses common tools such as overhead projectors, whiteboards, and flip charts to assist in delivering content 7 8 THESYNCHRONOUS TRAINER’S SURVIVAL GUIDE FIGURE 1.1 Traditional, Asynchronous, and Synchronous Delivery Methods Traditional Asynchronous Synchronous AN INTRODUCTION TO THE. .. however, the resemblance is only skin-deep 4 THESYNCHRONOUS TRAINER’S SURVIVAL GUIDE An analogy can be drawn between synchronous training and the introduction of television in the 1950s The creators of television naturally assumed that television should mimic a theater production Not surprisingly, early TV did just that There was a single set that changed between scenes, one camera that maintained the. .. This Guide Is Organized Many factors contribute to effective training events: personal readiness of both learner and trainer, the ability to control the technology and the people interacting in the technology, and the use of activities that support the content and are effective in the environment With this in mind, this guide is organized into the following chapters: Chapter 1—An Introduction to the Synchronous. .. posterity The thinking was the same throughout the 20th Century Veterans of training and education remember, often not fondly, the introductions of audiotapes, videotapes, teleconferencing, interactive television, CD-ROM, and finally, the World Wide Web to theeducation arena Each innovation brought the need for a technology investment on the part of organizations, trainers, instructional designers, and the. .. (www.webex.com), and others In order to benefit the largest possible audience, I have written this guide in as generic a way as possible However, some of the techniques will not work with some synchronous platforms, so I have dedicated some space to alerting you to the differences and providing tips to manage them 14 THESYNCHRONOUS TRAINER’S SURVIVAL GUIDE Features and Functionality Defined Table 1.1 defines the major... to appraise the trainer on the pace and clarity of the content USES • Use surveys and polls to determine whether the participants understand the material and to keep them tuned in to the lesson vClass Polling Menu • Use surveys to transition to a new topic by asking questions about the new topic and then commenting on the results • Create icebreakers and introductory exercises by polling the audience... ultimate audience the participants Often, these technologies did not seem to reach their potential The reasons were numerous Sometimes the intended audience did not have access to the necessary technology Sometimes the con- INTRODUCTION 3 tent did not seem to fit the technology More often than not, the people involved (instructional designers, trainers, and participants) did not have the new skills and... located in the same place, synchronous events minimize travel time and expenses • The topic is critical enough that you must ensure that participants complete the training If asynchronous instruction may be appropriate for teaching the content, but participants might not feel motivated to complete the asynchronous work, using a synchronous event as a follow-up to asynchronous work might provide the impetus... together to come to consensus, use thesynchronous classroom to give the group a chance to share ideas and collaborate What Can Be Taught? Trainers and experts are often concerned that their content is not well-suited for thesynchronous environment To answer the question, “What can be taught?” I examine the instructional objectives of a course Consider, for example, converting a two-day course with the. .. just read I encourage you to keep track of these items You may choose to jump around the book to get right to the information you need If you are new to thesynchronous environment, however, you should read Chapter 1, An Introduction to theSynchronous Classroom, first so that you understand the basics before jumping right in There is a feedback form at the end of the book I encourage you to use that form . familiar. 6 THE SYNCHRONOUS TRAINER’S SURVIVAL GUIDE Hofmann.cintro 7/8/03 11:05 AM Page 6 1 An Introduction to the Synchronous Classroom I once heard the synchronous classroom described as the best. 7/8/03 11:05 AM Page 3 4 THE SYNCHRONOUS TRAINER’S SURVIVAL GUIDE An analogy can be drawn between synchronous training and the introduction of television in the 1950s. The creators of television naturally. Introduction to the Synchronous Classroom 7 New Versus Older Delivery Methods • The Synchronous Classroom • Synchronous Software 2 Facilitating in the Synchronous Classroom 29 Profile of an Effective Synchronous