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[...]... Analytic Thinking: A Mindset Left Over from the Industrial Age 41 General Systems Theory: The Unity of Science 46 Chapter Two Recap 51 3 Foundations of the SystemsThinking Approach 53 Chapter Purposes 53 Systems Concept #1: Seven Levels of Living Systems 55 Systems Concept #2: Natural and Predictable Cycles of Change 58 Systems Concept #3: The Simplicity of SystemsThinking Is Backwards Thinking 63 Systems. .. Industrial Age thinking to keep up with the ever-increasing pace and scope of worldwide changeThinking differently—adopting a SystemsThinking Approach—leads to acting differently, which in turn leads to success in system-wide change This book provides the reader with four outcomes: 1 Build Frameworks for Facilitating Complex Enterprise-WideChangeSystemsThinking provides CEOs, executives, and change consultants... by our current level of thinking can’t be solved by that same level of thinking Albert Einstein 7 8 Enterprise-WideChange A Helicopter View: Now let’s get in a helicopter for a better view of EnterpriseWide Change 1 The Fundamentals of Enterprise-WideChangeChange your thoughts and change your world Norman Vincent Peale Chapter Purposes • To understand how Enterprise-WideChange (EWC) is fundamentally...Contents x Achieving SuperiorResults 13 The Uniqueness of Enterprise-WideChange 13 21st Century: Revolutionary Worldwide Change and Its Implications 16 The Secret of Constant Growth 18 75 Percent of All Major Changes Do Not Succeed 19 The “Big Three” Enterprise-Wide Failure Issues 23 Preview: The Enterprise-WideChange Journey 27 Chapter One Recap 30 2 Seeking a Unity of Science for Living Systems 33 Chapter... to SystemsThinking and SuperiorResults The first part of the book consists of three chapters and serves as an introduction to its unique elements The first element is the Science of Systems Thinking, the natural way the world works The book’s second unique element is its focus on changing the enterprise as a total entity Enterprise-WideChange This book presents an integrated, holistic, and systems change. .. Rollercoaster of Change 241 Implications for the Enterprise-WideChange Journey 244 Chapter Eight Recap 248 9 Sustain Business Excellence 251 Chapter Purposes 251 The Mid-Course Enterprise-WideChange Review: Fighting Entropy in Enterprise-WideChange 253 Annual Review of Organizational Capacity 259 Chapter Nine Recap 267 Enterprise-Wide People Edge Best Practices 269 Part C How to Begin Enterprise-Wide Change. .. Cascading the Changes: Strategies—Initiatives— Tasks—Accountability—Rewards 194 Chapter Seven Recap 211 8 Wave After Wave of Changes 217 Chapter Purposes 217 Chapter Context 218 Individual Change: The Rollercoaster of Change 220 Enterprise-WideChange and the Rollercoaster of Change 224 The Cascade of Change: Wave After Wave 229 Seven Natural Rings of Reality: Classifying Mainstream OD Change Interventions... was another who focused on the mathematics of Systems Dynamics, an application of SystemsThinking By the 1970s, the study and pursuit of General Systems Theory and SystemsThinking had formally taken root in twenty-three nations Perhaps not surprisingly, however, true SystemsThinking is relatively unknown in North America today The Science of Living Systems is better known in Europe and Asia Thanks... world Within Systems Thinking, these natural scientific laws are organized into four elegantly simple concepts: 1 There are seven levels of living (open) systems; 2 There is a normal way all living systems undergo change (the natural cycles of life and change) ; Preface xxi 3 The ABCDE systems model represents how living systems naturally function; and 4 There are twelve laws of natural (living) systems on... Figures, Tables, and Worksheets xvi Figure 3.6 Open Versus Closed Systems 69 Figure 3.7 The Simplicity of SystemsThinking The ABCs 73 Figure 3.8 The Inner Workings of a System 79 Table 3.2 SystemsThinking 92 Table 3.3 Best Practices for Managing the Twelve Natural Characteristics of Living Systems 94 Figure 4.1 Systems Versus Analytic Thinking 103 Table 4.1 Four Smart Start Activities 105 Table 4.2 . 4 Part A Introduction to Systems Thinking and Superior Results 7 1. The Fundamentals of Enterprise-Wide Change 9 Chapter Purposes 9 Welcome to the Future 10 The Systems Thinking Approach 12 Contents Haines.ftoc. 53 Systems Concept #1: Seven Levels of Living Systems 55 Systems Concept #2: Natural and Predictable Cycles of Change 58 Systems Concept #3: The Simplicity of Systems Thinking Is Backwards Thinking. 0-7879-7146-4 Library of Congress Cataloging-in-Publication Data Haines, Stephen G. Enterprise-wide change : superior results through systems thinking / Stephen G. Haines. p. cm. — (Practicing organization development) Includes