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[...]... accommodate the function of the occupants So thedesign of the 14 What is Organization Design? organization should facilitate the purpose of theorganization Anyone who has worked with a badly designed product will understand the frustrations of this Similarly, a badly designed organization will not deliver the products or services in the optimum way You need to familiarize yourself with organization design. .. will hit the mark if you recognize that theorganizationdesignapproach advocated is one of participation, and collaboration with the people who will be working in the changed environment Useful Tools Tool 1: Web sites www.organizationdesignforum.org TheOrganizationDesign Forum’ This is a US organization (In the UK, you can contact: James Shillady 15 Organization Design: TheCollaborative Approach. .. etc.) Organization Design: TheCollaborativeApproach I I I I How to designthe non-structural hard aspects, particularly the ‘rules’ that attempt explicitly to shape how people behave How to agree and use the language – spoken, written, visual – to bring to life, describe, communicate, thedesign How to clarify and work with the changing roles of the ‘players’ in thedesign as it unfolds (For example, the. .. ‘structure’ but thedesign principles that under-pin it Remember architects follow a similar process when they sketch out a design for a specific type of building, for example, a hospital, domestic dwelling, or retail shopping mall Before they begin the design they need to know what the inhabitants of the building will be using it for and then they design for that purpose The form of the building is designed... and influence the bigger picture and who have the clout to lobby for and sanction change in their own and related organizations The second team does the detailed-level design Members of this are drawn from those who operate at the level of the practical daily work of theorganization and can influence the way it is done In practice there are usually several, rather than one, detailed-level design teams... need to fulfil their emerging role as business partners, specifically in the area of organizationdesign (OD) Give line managers the insights they need in order to use the practical design process and available HR support on their projects Indicate how HR and the line can work most effectively together on design projects Provide the knowledge and method to handle the kind of recurring organizational... understanding – Do’s and don’ts – for the topic under discussion – Summary – the bare bones of the chapter The book is addressed at two audiences working together – the HR practitioner and the line manager whose organization or part of theorganization is being designed or re-designed Ideally both parties should read the book so that they share a common understanding of the process If what you’ve read so... not an organizationdesign response is the right one for the situation you are facing This book takes as given that you need to change the ways your organization or part of theorganization does things in order to increase productivity, performance, and profit The problem lies in knowing what needs to change and how to change it Thedesign method we will be discussing 11 Organization Design: The Collaborative. .. you as you think about thedesign Be cautious against deciding on a structure too early in the design process As you read more about the systems approach you find out that if you change one part of your organizationdesign it will affect other parts The start-point is knowing your organization s business purpose and strategy and organizationdesign starts from clarity on this The methodology this book... and its parts including the job roles and content, job design, number of positions, what work is done at what level The people The characteristics of individuals in theorganization including their skills, capabilities, aptitudes, talents, demographic profile, length of service, and time in role The formal organization – the ‘architecture’ which is the focus of organizationdesignThe structures that are .