translating documents interpreting in meetings at golden ratio trading construction architecture co ltd

FACULTY OF FOREIGN LANGUAGES 3 Internship Report Batch: K35 2019-2023 on TRANSLATING DOCUMENTS & INTERPRETING IN MEETINGS at GOLDEN.RATIO TRADING - CONSTRUCTION - ARCHITECTURE CO.,

FACULTY OF FOREIGN LANGUAGES

3 Internship Report

Batch: K35 (2019-2023)

on TRANSLATING DOCUMENTS &

INTERPRETING IN MEETINGS

at GOLDEN.RATIO TRADING - CONSTRUCTION - ARCHITECTURE CO., LTD

Prepared by

nternship supervisor

e: Nguyen Hoan Vu

ACKNOWLEDGEMENTS

First of all, I would like to express my deep thanks to GOLDEN.RATIO Trading - Construction -

Architecture Co., Ltd for giving me this precious internship During this three-month internship, I have a chance to learn and apply English into practice a lot

I am also extremely grateful to work with Mr Nguyen Hoan Vu, who walked me through some first steps

of conducting the report

Most importantly, I wanted to pay my deep sense of gratitude to my supervisor — Mr Pham Ba Thong, who

is always willing to give comments as well as point out mistakes during my internship I could not have done this internship report without his support and encouragement

Last but not least, I would like to express my gratitude and appreciation to my co-workers They have created a friendly environment and always supported me through this internship period

PHAN ĐÁNH GIA CUA GIANG VIEN HUONG DAN (CHAM 1)

1 Tỉnh thần, thái độ làm việc tại Cơ quan /2.0

thực tập:

(dựa trên cơ sở đánh gid cua co don vi

thực tập)

2 Mức độ chấp hành nội quy thực tập và /2.0

thực hiện các yêu cầu chuyên môn theo

hướng dân của Giảng viên hướng dẫn:

3 Chất lượng báo cáo thực tập:

- Trinh bay: /1.0

- Ngôn ngữ: /1.0

a Téng quan VỀ cơ quan /1.0 nhận thực tập và bộ

phận thực tập:

b Nội dung công việc /1.0

được phân công và phương pháp thực hiện:

Nôi e Kết quả của đợt thực /2.0

- NOL ^ x

tap, bao gdm:

dung ~ +h

SỐ ° Những kiên

báo cáo thức, kỹ năng được

củng cô hoặc học hỏi được

e Những kinh nghiệm đã tích lũy

được

e Các đóng góp

của bản thân cho cơ quan và các sáng kiên để xuất giải pháp (nêu có) Tổng

điểm /10.0

Giang vién cham 1

PHAN DANH GIA CUA GIANG VIEN CHAM 2

1 Tỉnh thần, thái độ làm việc tại Cơ quan /2.0

thực tập:

(dựa trên cơ sở đánh gid cua co don vi

thực tập)

2 Mức độ chấp hành nội quy thực tập và /2.0

thực hiện các yêu cầu chuyên môn theo

hướng dân của Giảng viên hướng dẫn:

3 Chat lượng báo cáo thực tập:

- Trinh bay: /1.0

- Ngôn ngữ: /1.0

a Tống quan về cơ quan |_ — /1.0 nhận thực tập và bộ

phận thực tập:

b Nội dung công việc /1.0 được phân công và

phương pháp thực hiện:

- Nội e Kết quả của đợt thực /2.0

dung tập, bao gôm:

báo cáo ° Những kiên

thức, kỹ năng được củng cô hoặc học hỏi được

° Những kinh nghiệm đã tích lũy

được

e Các đóng góp

của bản thân cho cơ quan và các sáng kiến, de xuất giải

pháp (nêu có)

Tổng

điểm 10.0

Giáng viên chấm 2

TABLE OF CONTENT

CHAPTER 1: AN INTRODUCTION TO GOLDEN.RATIO Trading - Construction -

Architecture CO., Ì/E( oo so seo 6 6 6 6 9 66.666 966 9696.6969 6696 966.96 6.6969 66 9.6 966.9990996 69.9669 660996 09009 6.69960996666968 1.1 An overview of GOLDEN.RATIO Trading - Construction - Architecture Co., Ltd

1.2 Organizational Structure cccsccsccssecssscssescsssssscescssssseescsssseessssssseessssssesseescessessscesesseses 2

CHAPTER 2: ASSIGNED TASKS AND METHODOLOGIES

2.1 Assigned tasks 3 2.1.1 Translating emails and ocu1€rIf§ ¿+ 2:1 111 1111111 111111111111 0111111181111 111 11111111 tr

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2.2 Methods ofimplementation 4

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CHAPTER 3: INTERNSHIP RESUL/TS 25c 7e 25G 55 S9 5.08099095809805 H0 0.09 0005 08000900000 688008

3.1 Accomplishments during a three-month internShiD ssosoo so co s5 5 05066 69605509895 65 68666569656 6 3.1.1 Consolidated theoretical knowledge - LH HH H111 011 110111101 11 11 ru 3.1.2 Acqurred skills and experienee during the 1rt€rHISÏIIp 5 2 221211211113 11215 11111122, CHAPTER 4: CONCLUSION 72 25 5 5 55 0S SỬ 9Ỳ 2 0 00 0 00 000.008.0000 8009 08098 08006

4.1 Conclusion 8

4,2 Recommendations c.cososesesesessecscscscscscsccececscecececececcscscccccscccsccccccccccccccccccncccccscssnsnsesesees 8

PA (Noo na nh 1 4 4.2.2 The is na Ẽ

CHAPTER 1: AN INTRODUCTION TO GOLDEN.RATIO Trading -

Construction - Architecture Co., Ltd

1.1 An overview of GOLDEN.RATIO Trading - Construction - Architecture Co., Ltd

Established in 2015, the company is known for its exceptional team of architects, designers, engineers with rich experience in the field of construction, interior design, responsible for various stages of construction: from crafting, generating ideas, designing to interior finishing

With many years of experience in carrying out numerous projects in both domestic and foreign

markets, including Restaurants & Bars, Hotels, Townhouses, Villas, Apartments, Shophouse, Office GOLDEN.RATIO Trading - Construction - Architecture Co., Ltd has gained diverse skills and

profound knowledge to claim its leading position in the field of interior design and construction in Ho Chi Minh City in particular and Vietnam in general

With the motto “Prestige - Quality - Reasonable Price”, GOLDEN.RATIO Trading - Construction -

Architecture Co., Ltd always strives to maintain its reputable brand name of a leading construction design company in the hearts of customers The company not only guarantees the quality of their work but also it always tries to keep the price competitive, catering for different needs of customers

e Address: 50/8 Street 33, Binh Trung Tay Ward, Thu Duc City, Ho Chi Minh City

¢ Phone number: 0789833839

® Email: golden.ratio.company@gmail.com

1.2 Organizational structure

The following structure diagram will show how the company functions and how the departments work together

Director

Human

Resources Denartment

Design and Consulting Denartment

Construction

Department Administration

Department

Administrative Management & Design Team Construction

Staff ` Team

Consulting Team Team

As we can see, there are fourmain departments at\GOLDEN.RATIO\Trading - Construction -

Supervision

à Ltd Each department consists of 5 — 15 employees The total staff of the company is

out HEPesple, including full-time and part-time employees, trainees and managers

¢ Director ® Design and Consulting Department

© 1 Director © 2 Project Managers

© 1 Chief Executive Officer © 5 Consultants

® Administrative Department © 7 Designers

© 3 Administrative Assistants © 5 Architects

¢ Human Resources Department ¢ Construction Department

© 1 Human Resources Manager © 3 Project Supervisors

o 3 Human Resources Staff o 13 Construction Workers

CHAPTER 2: ASSIGNED TASKS AND METHODOLOGIES

2.1 Assigned tasks

2.1.1 Translating emails and documents

While I was working at GOLDEN.RATIO Trading - Construction - Architecture Co., Ltd, I was

closely supervised by Mr Pham Ba Thong — Head of the Administration Department — who guided me through the procedures of translating an e-mail or a contract Working here at GOLDEN.RATIO

Trading - Construction - Architecture Co., Ltd allowed me to enhance my translation skills, and one of

my main responsibilities as an intern translator here was to translate e-mails received from and sent to customers, as well as some contracts I was mainly responsible for translating English-to- Vietnamese e- mails, but I also assisted my co-workers with printing papers; sometimes I also helped them with typing documents

My supervisor usually gave me around 15-20 minutes to translate an email from English to Vietnamese, and 30 minutes to translate an email from Vietnamese to English In terms of translating

contracts, I would have more time, often a day or two It is important for me to find out the meanings of

those terms in the contract and pay close attention to small details to ensure the quality of the translation

I mostly dealt with inquiry emails, in which clients asked if the products were still available or about their quality and price I also had to deal with quotation emails, where my company would give cost estimates for our customers’ purchases or respond to customers’ requests for quotation Newsletter emails were another type of email that my supervisor required me to translate into English We would usually send emails to notify our customers of our new line of product or discount coupons on special occasions and updates about our products through this type of email These emails are useful because they could help our offerings come to our customers’ minds whenever they consider buying a piece of furniture, hence higher financial gains for our company

As for contracts, I would often translate contracts with shipping companies One time, I was asked to translate a contract with a shipping company called Minh Chau Shipping Company for faster delivery

and cost estimates

2.1.2 Interpreting in meetings

It was not part of my job description, but there was one time I had a chance to be an interpreter in a meeting between my company’s representatives and those of a small advertising agency in Ho Chi Minh City I sat between the two parties, listened to one side and quickly noted down what they just said and translated that into English or Vietnamese to the other party The meeting lasted for about an hour Although I felt stressed throughout that time, I knew how important I was in that meeting I have fulfilled my responsibility as an interpreter, which was helping the two parties fully understand each

other and make the final deal

2.2 Methods of implementation

2.2.1 Communicative Translation

I was instructed to use this method by no other than my supervisor — Mr Thong Because most emails

sent to and from our customers do not contain idioms, slangs, or word play, so I was permitted to make certain adjustments to the source text to make the target text more easily comprehensible without affecting the original meaning

It was essential for me to go through the assigned e-mail or contract in order to have a thorough understanding of what it was about in the first step of the process Mr Thong also advised that I note down a few main ideas mentioned in the document, as doing so would ensure that I would not miss any important information after going on to the next step

Moving on to the second step, it was important to me to pay very close attention to several terms related to architecture and building industry Since I was not familiar with these fields, I got stuck at some terms; but when I researched those specialized terms on the Internet, I found it easier to translate them At the same time, I tried not to translate them too rigidly as to help the readers understand the

translation better

Finally, after I finished my draft, I would send it to my supervisor for editing Mr Thong would give

me feedback on my work and, in some cases, ask me to translate the whole document again if I made too many mistakes, such as wrong word choices or grammar errors

2.2.2 Consecutive Interpretation

While I studied at Ho Chi Minh City University of Banking, I learned about this method but did not have any hands-on experience through that time However, working here at GOLDEN.RATIO Trading

- Construction - Architecture Co., Ltd gave me a chance to apply this method to practice as an interpreter The first thing I would usually do before the meeting was having a small chat with two

4

parties to ask them to pause after every one or two sentences in the meeting Doing this would make sure that I could have enough time to translate them from English to Vietnamese, and vice versa At the same time, I would also ask them for their presentation slides or notes that they might have used in the meeting so that I could research the terms and look up some unfamiliar words they would use in the meeting

CHAPTER 3: INTERNSHIP RESULTS

3.1 Accomplishments during a three-month internship

3.1.1 Consolidated theoretical knowledge

I learned a lot as an intern translator at GOLDEN.RATIO Trading - Construction - Architecture Co., Ltd Here, they gave me a chance to enhance and practice my English every day and every time in an English and Vietnamese speaking environment I used my English regularly by answering and replying

to my customers’ phones and emails, and most importantly, translating and interpreting emails and contracts, which really helped me improve 4 main skills in English Besides, I also acquired a great number of new words in the architecture and building industry Since I currently have no intention to

work in the furniture manufacturing sector in the near future, I have not really thought about how this

will help me However, I am always happy and willing to learn new things and enrich knowledge as much as possible

I remember there was one time I made a mistake when my company reached an agreement with a big client in China on a new line of product — Bedside Tables — usually translates as “tu dau giwong”, Unfortunately, I translated the term “tu dau giuong” as “table bed” in my first draft After that, I sent it

to my supervisor — Mr Thong and fortunately he noticed my mistake and told me to change it to

“bedside table” After this, I learned the hard way that I had to be extremely careful when translating

such specific terms by paying more attention to small details and double-checking whenever I finished translating my work so as to ensure the quality of the translation

3.1.2 Acquired skills and experience during the internship

As an intern translator at Thai Binh Duong IDCD Co., Ltd., there is no doubt that my translation skills have improved remarkably I learned how to adapt style, tones, and cultural elements accurately to

target text without changing the original meaning Also, understanding vocabularies and grammars

6