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PART 4: EVALUATION A KPIs MEASUREMENT

TASK KPIs NOTE

Run teaser campaign

for "Ao thun Sang Tao - Doi Dé Dong Hanh"

Social Media: Over 100,000 impressions Over 5,000 engagements Measure engagement across platforms like Facebook, Youtube, Website, TikTok, etc Organize "Thu citi - đôi

moi" activity Number of donated shirts: 1,000 shirts Count the total shirts

collected during the activity

Conduct "Lam sach

ao" community program Participation: Over 500 attendees, Over 100 online viewers Track both physical attendance and online engagement Implement "Sang tao

cung be - OMO can ke" activity

Number of creative shirts

designed: Over 300 shirts by kids and parents during Count the shirts designed the activity

Host "Gian hang 0d"

event

Number of families

served: Over 100 families Track the number of

families receiving donations and support A RISK MANAGEMENT

Risk Affect Probabiliy | Severity | Mitigation | Treatment | Responsibility

description of measures measures

occurrence

Bad weather | Causes High High Make sure | Follow Event Organizing

ruins damage to to have a contingency | Committee, Project

outdoor outdoor backup plan | plans, Management Board

events activities, for indoor switching

affecting activities operations if

user necessary

participation and interest

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Lack of Causes Medium Medium | Identify Seek Project

resources delays or necessary alternative Management Board

such as limitations resources in | resources,

supplies, in project advance and | adjust

participants, | activities plan to schedules or

equipment ensure scope if

availability | necessary

KOL Damages Low Medium | Have Prepare to Event Organizing

involvement | the contingency | quickly Committee

affected by | reputation influencers | substitute or

scandal and image or key restructure

of the OMO opinion promotional

brand leaders plans if

(KOL) selected identified KOL

encounters

issues

Negative Affects the | Medium High Implement | Handle Project

community | reputation appropriate | feedback Management Board,

or customer | and image communicat | professionall | Communications

response to | of the OMO ion y, provide Department

activities brand strategies solutions and

and open resolution doors to

listen to feedback

Technical Affects user | Low Medium | Conduct Recover Technical

issues with | experience regular quickly and | Department, Project

website and checks and | communicate | Management Board

disappoints have issues to

customers contingency | users

recovery plans in place

Costs Affects Medium High Monitor and | Prioritize Accounting

exceed project control costs | spending and | Department

initial budget and throughout {make sound

estimates financial the planning | decisions to

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management process maintain Have a budget contingency

budget for unforeseen expenses

Loss of Serious Low High Implement | Notify and Information

personal impact on information | resolve Security

information | brand security incidents Department, Project

or customer | reputation measures promptly, Management Board

data and legal and comply | provide

violations with laws support to

affected

customers

Event Affects user | Medium High Build buffer | Be prepared | Event Organizing

timeline experience time into the | to adjust Committee

delays and event timeline, schedules

planning communicat | and notify e realistic stakeholders deadlines, in case of and monitor | delays progress regularly

Fire safety | Serious Medium High Coordinate | Have Event Organizing

issues impact on closely with | firefighting | Committee,

safety and local equipment Security

health of authorities | on-site Department

participants to ensure

compliance with fire safety regulations Conduct safety drills and train staff and participants on

emergency

procedures

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Conflicts,

security

issues at the event

Affects security and participant experience Low Medium Have crisis management plans in place to

address conflicts or security issues Implement strong security measures, use

professional security

services, and

communicate safety

principles to participants

Event Organizing

Committee,

Security Department

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