Bước 1: Xác định các yếu tố cần thiết của SBU - Quy Mô Thị Trường: Đánh giá kích thước và tiềm năng thị trường mà SBU đang hoạt động. - Tốc Độ Tăng Trưởng Thị Trường: Xác định tốc độ phát triển của thị trường, đặc biệt là cơ hội trong tương lai. - Thách Thức và Cơ Hội: Nhìn nhận các thách thức, cơ hội trong ngành, bao gồm cả những yếu tố ngoại vi như thay đổi vòng đời sản phẩm, tình trạng lao động và xu hướng giá. - Lợi Thế Cạnh Tranh: Đánh giá mức độ cạnh tranh của SBU so với đối thủ trong ngành. - Sự Công Nhận Thương Hiệu và Chất Lượng: Xác định sức mạnh thương hiệu và chất lượng sản phẩm/dịch vụ của SBU.
Trang 1PART 1
CODE 003:
1 C
2 B
3 B
4 D
5 B
6 D
7 A
8 B
Script:
1 = 74C - P.152 - announcement
There will be a change of aircraft today for flight 899 from Incheon to Chicago We are using a smaller airplane and we will not be able to accommodate all passengers with reservations on flight 899 Some of you will have to be rebooked on American Airlines flight number 1124, which departs at 11:05 PM and arrives in Chicago at 8:45 AM with a stop in Tokyo On behalf of Northeast Airways and all of us at World Operations, I'd like to apologize for any
inconveniences this may cause you We welcome volunteers with confirmed reservations on flight 899 who are willing to rebook to American Airlines.
Source: TEST 1 PAGE 152-153
2 = 82B - P.153 - instruction
If the customer brings in an item of clothing they would like to return for exchange or refund, the first thing you do is examine it to make sure the customer did not wear the clothing If they did, then they can't return it Remember, nothing can be returned without an original store receipt We don't accept photocopied receipts or credit card invoices.
Source: TEST 1 PAGE 152-153
3 = 99B - P.153 - announcement
On behalf of the staff of the community center, I'd like to thank you for coming to our spring orientation The center is open to all town residents who have paid the twenty five dollar
membership fee This fee is waived for residents 60 and over I'm pleased to inform all of you that our new schedule of films begins in March Every Thursday night, we will be showing a film in the auditorium at no extra charge to members Use of the community center's swimming
Trang 2pool is also included in your membership Anyone wishing to use the pool must sign a release form at the front desk.
Source: TEST 1 PAGE 152-153
4 =74D - P.164 - instruction
XT procedure is very simple First you get the proper form and a box down from the supply room When you filled out a form and the box is ready, you go to the shipping office to have the package certified At that time the office manager will approve all the paperwork Then you take the box to the clerk who will mail the package Oh, and make sure you keep the carbon copy of the shipping form and file them under outgoing.
Source: TEST 3 PAGE 164-165
5 = 82B - P.165 - instruction
Welcome As you know the search for a new vice president of the international marketing department will begin soon All of you who are company managers were invited to this meeting because you are eligible for this position The position will first be posted internally for 4 weeks
If a suitable candidate is not found within our company, the position will be posted externally on the web site and in the local newspaper We hope to have a new vice president hired in less than
3 months We look forward to seeing all of your applications within the next month.
Source: TEST 3 PAGE 164-165
6 = 95D - P.189 - announcement
This announcement is for hospital personnel Parking area 1 will be closed today between 12 o'clock and 2 pm so that snow pilots can clear away ice and snow You may park in either parking area 2 or 3 which has already been cleared You may also park in available spaces at Flint Pharmacy or behind the Love Health Clinic The weather is getting colder, with more precipitation in the form of snow or snow rain tonight and continuing through tomorrow,
travelers are advised to watch for icy patches on the roads We will keep you updated on weather conditions as well as parking regulations.
Source: TEST 7 PAGE 189
7 = 100A - P.189 - announcement
Here is the community arts calendar for the week of August 10th This Saturday Clinton
Township band will be performing at Groves Auditorium Highlights of the evening include Bach's solo piano and Chopin's concerto in E minor This Sunday, the Youth Arts Center will sponsor a visit to the city art museum Interested young artists should call 344-ARTS for details Early American crafts will be the focus of the monthly lecture in the university hall The lecture
is open to the public and begins at 7 pm on Tuesday.
Source: TEST 7 PAGE 189
8 = 82B - P.194-195 - announcement
Trang 3May I have your attention please! We will be closing at 1 o'clock today in order to take inventory
of the library's holdings In order for a more accurate count to be made, no books can be checked out today However, we will be happy to hold anything you would like to lend at the front desk until Saturday We apologize for any inconvenience this may cause Our regular Weekday hours
of 10 a.m to 8 p.m will resume tomorrow Thank you for your cooperation as we complete this important task.
PART 2
CODE 004:
9 B
10 B
11 A
12 D
13 A
14 B
15 C
16 D
17 C
18 B
19 C
20 B
Trang 4Conversation 1 - Questions 9-12:
M: Did you find out when the plumber is going to be here to fix the broken pipe?
W: Yes, I called at 1 o'clock, and he said he was tied up in another building and would be here by 2.
M: Okay, it's ten minutes to 2 right now Could you do me a favor and make sure the work goes smoothly
when he gets here? I have to step out of the office to meet a client but should be back by 4 o'clock
W: Okay, I will see you later.
Source: VSTEP B1 COLLECTION MOCKTEST - Test 3 / Part 2 (Q9-Q12)
Conversation 2 – Question 13-16:
Woman: Hello, West Bay Hotel Can I help you?
Man: Oh, good morning I am ringing about your advertisement in the Evening Gazete
Woman: Is that the one for temporary staff?
Man: That’s right Could you tell me what kind of staff are you looking for?
Woman: We’re looking for waiters at the moment
Man: Right Erm, what are the hours of work?
Woman: There are two different shifts – There’s a day shift from 7 to 2 and a late shift from 4 still 11
Man: What about time off?
Woman: You get one day off
Man: Do you know what the rates of pay are?
Woman: Yes, I’ve got them here You get 5.50 pounds an hour, and that includes a break
Man: Oh good Yes, so let’s see I’d get er, two hundred and twenty one, no, two hundred and thirty one pounds a
week?
Woman: You’d also get tips – our guests tend to be quite generous.
Man: Erm, is there a uniform? What about clothes?
Woman: Yes, I forgot to mention that You need to wear a white shirt, just a plain one, and dark trousers
Trang 5Man: Erm, ne last thing – I don’t know what the starting date is
Woman: Just a minute I think it’s sometime around the end of June Yes, the 28th in the time for the summer
Man: That’s great I am available from the 10th Well, thanks very much for your help
Woman: You’re welcome Bye
Man: Bye
Source: 7 VSTEP B1-B2-C1 TESTS - Test 2 / Part 2 (Q13-Q16)
Conversation 3 – Question 17-20:
You will hear a man talking on the radio about clubs for young people.
Interviewer: Welcome back! Charles Ryan is here to tell us about some great activities for children and young
people this summer
Charles: Thank you! There are a lot of options for young people in the area at the moment Nature Watch is on
25th July at the wildlife center It includes a talk about birds, an art and craft hour when children can draw and paint their own wildlife, and there’s also a wildlife walk with a guide It’s for younger children aged between five and nine, and parents are asked to stay with their children
Interviewer: And what about older children?
Charles: For children aged 12 and above, there’s the new music club It’s on every week during the school
holidays and if it’s successful, the organizers are thinking of continuing it in term time Young people bring their music to the club, exchange information about musicians and listen to and talk about music The organizers are also planning to invite a local band to play at the club
Interviewer: Excellent! Are there any sports clubs around?
Charles: Yes, of course There’s the football club, for young people who want to improve their game There are
two groups: ages 6-9 and 10-12 It’s on every morning for a week- that’s from 9 a.m to 12 p.m., so children should take snacks They’ll be home in time for lunch Drinks will be provided free of charge
PART 3
CODE 004:
21 A
22 D
23 B
24 D
Trang 625 A
26 C
27 A
28 B
29 A
30 C
31 D
32 C
33 B
34 A
35 D
Script:
Trang 7Talk/Lecture/Conversation 1:
M: So I really appreciate your talking with me about this.
W: Well, I was concerned Generally I think students should get a grade based on your overall
work-but I could see that you didn't do as well on the last test and you had done very well
on the first two exams
M: I know I was right in the middle of moving out of my dorm at the end of the semester and
that was my last exam Normally, I wouldn't ask to take an incomplete, but I just didn't feel that a lower grade really represented my work
W: I agree But, again, I don't usually like to do change-of grade forms.
M: OK I understand
W: So well, I was thinking Perhaps if you want to do an extra credit project Let's
say, something that will help you pull your grade back up to an A minus?
M: I can do that Look it's so important that I maintain very good grades My financial aid
package requires that I do
W: I can understand that.
M: So what should I do?
W: OK, here's the deal: You write a five-page paper on Shakespeare's worst play-and I mean,
you have to read all of them to decide what his worst play was And tell me why you think so
M: Uh, wow that's
W: You want to get that change of grade, right?
M: Right, yeah Of course.
W: Fine, so you'll have two weeks to write this paper shouldn't take you too long if you have
done your reading
M: Oh, I have I've read all the plays And I think I know which one I'm going to choose.
W: Fine Don't tell me surprise me.
M: I will So, what happens if I do a good job on the paper?
W: Then I will fill out the forms for a change of grade It takes a few weeks after that, but the
new grade should go on your transcript afterwards
M: OK I guess I will have to go to the library over semester break thanks for
your understanding
Source: VSTEP B1 COLLECTION MOCKTEST - Test 5 / Part 3 (Q21-Q25)
Trang 8Talk/Lecture/Conversation 2:
Man: Jenna, you went on a driving experience day for teenagers at a race track recently.
Girl: Well, people often think driving fast cars is for boys My parents bought my brother a ticket for his birthday I was so jealous and, as he already drives a car He said I could take his place I’d definitely recommend it - my best friend thought it sounded cool so she’s going to go too
Man: How did you feel when you arrived at the race track?
Girl: I waited in reception till everyone who was driving that day arrived - a couple of girls my age and two older teenagers – that was it – not what I’d expected, but guess very few people knew about
it I thought I’d get in a car straight away but there was stuff to do first, which was a pity! My instructor was cool, though - he said he used to be a racing driver
Man: What did you have to do before driving?
Girl: We had to watch a video about staying safe That’s when I realized I had no idea about how to drive I was slightly anxious, but I never considered not doing it, like one boy We were told we'd have a practice session to get used to the car before going out on the track, which I was glad about
Man: How did you feel out on the track?
Girl: Brilliant! The car was automatic so I didn’t have to worry about using lots of controls It was like
those racing computer game – you can’t see what coming next I’ve heard there’s a game based on that race track, actually The instructor was sitting right next to me and kept telling me to brake when I wanted
to speed up – very annoying
Man: Were you happy about everything else?
Girl: Well, yes and no I knew the car would be super-powerful – that’s why I went I drove for about ten
minutes It seemed much longer because you concentrate so hard The only thing was that I was
completely exhausted when I finished, just from driving for such a short time
Man: What would you do differently next time?
Girl: if there is a next time, I’d probably do my best to learn what comes next as I was driving, so I’d be
ready for a corner or a straight bit or whatever The instructions I was given helped me to understand all the special driving techniques, so I didn’t feel I had loads of questions I needed to ask
Man: Thanks, Jenna…
Trang 9Source: Preliminary for School 1 – Test 3 – Listening - part 4 -page 57 + key page 123
Talk/Lecture/Conversation 3:
In American schools, almost every classroom is a mix of boys and girls However, it was not always this way In the past, schools did not teach girls subjects like science and math In 1972, a law called Title IX was made in America It gave girls an equal chance at education Since then, boys and girls have been taught together
Recently, though, some schools are reconsidering separating classes This is different than in the past, however Girls still learn the same subjects as boys They just study without boys in the classroom Why? Well, scientists know that boys and girls learn differently
They also behave differently in the classroom Boys are louder and more confident They like to talk and show what they know In general, girls are quieter They prefer to listen and think carefully before they give their answers When boys and girls are together, the boys can be too dominant Also, boys and girls can bother each other Instead of thinking about the lesson, they think about each other In a separated classroom, they behave better and can focus on studying
Another reason for separated classes is that boys and girls often like different things For instance, boys prefer stories with action and adventure In an all-boys English class, the teacher can choose books that will be interesting to boys This way, they will be more excited about the stories
Not all the classes are separated – just the main subjects like English, math, science a, and social studies Still, some teachers think that separate education is not good They worry that boys and girls will not learn how to work well together Right now, less than six hundred schools are trying separated
classrooms Time will show if it is a good idea or something that should be left in the past
Source: 7 VSTEP B1-B2-C1 TESTS - Test 1 / Part 3 (Q26-Q30)