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Critical thinking is a valuable skill that empowers you to analyze information and situations effectively. It involves going beyond simply accepting what you hear or read, and instead developing a well-reasoned judgment

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1 Human Resource

A small business usually has a number of basic human resources positions to manage daily business operations and ensure the growth of the business Here are some important HR positions in a small business:

Business Owner/CEO: The role of the Business Owner or Chief Executive Officer

(CEO) is paramount in the company They are responsible for managing and shaping the overall strategy of the company The Business Owner/CEO makes strategic decisions, oversees daily business operations, and ensures the company develops in the right direction

HR Manager: The Human Resources (HR) department manages all aspects related to

the company's workforce From recruitment, and training to performance management and employee development, the HR Manager ensures the company has an adequate and effective workforce

Accounting Manager: The Accounting department head is responsible for managing

the company's finances They perform tasks such as bookkeeping, managing finances,

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and preparing financial reports This ensures that the company maintains transparency and complies with financial regulations

Sales & Marketing: The Sales and Marketing department is the hub of business

activities The Sales Manager oversees sales activities, while the Marketing Specialist develops marketing strategies and advertisements Customer Support ensures that customers receive quality support and resolve any issues promptly

Quality Manager: The Quality Manager ensures that the company's products or

services meet the highest quality standards They conduct inspections and evaluations

to ensure that all products or services are reliable and of high quality

Project Manager: The Project Manager is responsible for managing specific projects

of the company They oversee progress, and budget, and coordinate with other departments to ensure that the project is completed on time and with quality

Product Manager: The Product Manager ensures that the company's products are

developed and maintained effectively They conduct market research, shape product strategies, and adjust products to meet customer needs

Service Manager: The Service Manager is responsible for managing and developing

the company's services They ensure that services meet customer expectations and maintain a high level of satisfaction

Computer Technician: Installing and configuring computer hardware and software,

including operating systems, office applications, security software, and other applications Performing routine maintenance activities to ensure computers operate smoothly and efficiently

Software Technician: Participate in the software development process of QR code

from design to deployment Tasks may include coding, testing, debugging, and software deployment Additionally, investigate and rectify issues within existing software They may also perform security patches and regular maintenance to ensure the stability and security of the software

Equipment Repair and Operation Specialists: Operating and monitoring the operation of VR devices This may include starting up, shutting down, configuring,

and operating the devices according to safe and efficient procedures In case of incidents, the specialist will conduct checks and diagnose the issue to identify the root cause and provide repair solutions

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In short, each department in the operating model plays an important and indispensable role and cooperates to ensure the harmonious and effective operation of the business

2 Supply Resource

Dying is a complicated business No one really plans for it in advance For those who are charged with the affairs of the ones who pass away, there is always so much to do

and limited time to do so ( Ellery, 2021) We provide a QR service that can be

attached to the deceased person's tombstone, allowing their loved ones to review memories of when the person was alive after scanning the code In addition, the company also provides VR virtual reality glasses service to create interactive experiences or memorial images of the deceased For these models to operate, we need supplies from potential partners:

Oculus (Facebook Technologies,

LLC)

Oculus is one of the leading brands in the virtual reality technology industry, producing VR headsets such as Oculus Rift and Oculus Quest

HTC Corporation HTC is a multinational technology companybased in Taiwan, producing the HTC Vive

and HTC Vive Cosmos VR headsets

Sony Corporation

Sony is one of the leading manufacturers of consumer electronics products, and they provide the PlayStation VR (PSVR) headset for their PlayStation gaming system

Samsung Electronics

Samsung is a major player in the consumer electronics industry, and they have produced the Samsung Gear VR headset, often used with Samsung smartphones Samsung

HP Inc

HP is a leading company in the computer and printing industry, and they have produced the HP Reverb and HP Reverb G2

VR headsets

Above are some of the best VR equipment manufacturing businesses we have researched Based on the company's financial situation, we will consider and choose the most optimal business for cooperation and development, creating the best service for customers while still ensuring stable profits

3 Financial Resource

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Coming up with a good business idea and having the skills to run it are one thing, but getting the funding to start a company in the death industry is another In general, banks like to loan money to these companies as demand is steady That said, getting the funding to start a company can be difficult To get a loan, the borrower(s) will need to have good credit and be able to personally invest 15-25% towards the total

start-up costs (Osiris Software, no date) Below are some financial sources our

company will consider using:

Besides, Financial control is also crucial for mastering a deathcare services business plan It ensures prudent financial management and profitability for such a sensitive

enterprise (Ethan Summers) Crafting an effective business plan for a deathcare

services business requires a strategic approach to financial control This encompasses budgeting, forecasting, and cash flow management to ensure the business’s sustainability and growth

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The budget helps the company predict and manage revenue and expenditure, helping

to control finances and ensure that they do not spend more than their income It ensures that the company has enough money

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to meet financial needs, including paying salaries to employees, repaying debts, and maintaining business operations The budget is also used to evaluate the company’s performance by comparing actual results with what was predicted in the budget Therefore, the budget plays an important role in ensuring the success and sustainable

development of the company

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Hawk Market ( 2023) “Funeral Supplies Market: Challenges, Opportunities, and Growth Drivers and Major Market Players forecasted for period from 2023 - 2030” Available at https://www.linkedin.com/pulse/funeral-supplies-market-challenges-opportunities-growth-drivers-ffnze/ ( Accessed April 20, 2024)

Ellery (2021) “The Death Industry’s Supply Chain” The Supply Chain Engineer Available at https://elleryslim.com/2021/12/13/the-death-industrys-supply-chain/ (Accessed April 20, 2024)

Ethan Summers (2024) “Financial Control: Mastering Funeral Services Business Plan” Available at: https://www.efinancialmodels.com/financial-control-mastering-funeral-services-business-plan/ (Accessed April 21, 2024)

Don Hofstrand (2022) “Types and Sources of Financing for Start-up Businesses” Available at https://www.extension.iastate.edu/agdm/wholefarm/html/c5-92.html (Accessed April 21, 2024)

“How to Start Funeral Home Business in 11 Steps” Osiris Software Available at

https://osirissoftware.com/how-to-start-a-funeral-home-business-in-11-steps/

(Accessed April 21, 2024)

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