Evaluation of DHL Penetration into Vietnam...32 Trang 3 2 Trang 4 3LIST OF ABBREVIATION WORDSAbbreviation DefinitionAFAS ASEAN Framework Agreement on ServicesASEAN Association of South
TABLE OF CONTENT TABLE OF CONTENT LIST OF ABBREVIATION WORDS LIST OF FIGURES .5 LIST OF TABLES INTRODUCTION CHAPTER 1: OVERVIEW OF THE TRANSPORT SERVICES SECTOR IN VIETNAM AND DHL 1.1 Overview of GATS 1.2 Overview of the Transport services sector 1.3 Overview of DHL 10 1.3.1 Business background 10 1.3.2 Services provided 11 1.3.3 Latest updates 12 CHAPTER 2: SITUATION OF THE TRANSPORT SERVICES SECTOR IN VIETNAM AND HOW DHL DELIVERED SERVICES TO VIETNAM 13 2.1 Analysis of the Transport services sector in Vietnam 13 2.1.1 Analysis of the current situation of transport services in Vietnam 13 2.1.1.1 The infrastructure 13 2.1.1.2 Capacity 14 2.1.2 Analysis of the sub-sectors of transport services in Vietnam - Logistics services 15 2.1.3 Roles of the transport industry in Vietnam .17 2.2 Analysis of how DHL delivered services to Vietnam .19 2.2.1 Progress of DHL penetration into Vietnam 19 2.2.2 DHL penetration strategy into the Vietnamese market 20 2.2.2.1 Strategy of International Business 20 2.2.2.2 Mode of Supply 21 2.2.3 Changes in DHL strategy in offering services 22 2.2.3.1 How DHL has evolved its International Business strategy 22 2.2.3.2 How DHL has evolved its Mode of Supply 23 2.3 Governmental Policies on Trade in Services 24 2.3.1 Vietnamese governmental policies 24 2.3.2 Partners' governmental policies 26 2.3.3 Comparison of the benefits that each country's policy brings to DHL 29 CHAPTER 3: FINDINGS 32 3.1 Evaluation of DHL Penetration into Vietnam 32 3.2 Prospects of DHL delivering services in Vietnam 34 CONCLUSION 35 REFERENCES 36 LIST OF ABBREVIATION WORDS Abbreviation AFAS ASEAN Definition ASEAN Framework Agreement on Services Association of Southeast Asian Nations CAAS Civil Aviation Authority of Singapore CAAV Civil Aviation Authority of Vietnam CAGR Compounded annual growth rate COP26 26th Conference of the Parties to the United Nations Framework Convention on Climate Change CPTPP Comprehensive and Progressive Agreement for Trans-Pacific Partnership DWT EVFTA Deadweight tonnage EU-Vietnam Free Trade Agreement FOE Foreign-owned enterprise FTAs Free trade agreements GATS General Agreement on Trade in Services GDP Gross domestic product GMS Greater Mekong Subregion IATA International Air Transport Association IMF International Monetary Fund IMO International marine Organization LPI Logistics Performance Index LTA Land Transport Authority MFN Most-favored-nation MOT Ministry of Transport MPA Marine and Port Authority of Singapore OECD Organization for Economic Cooperation and Development PPPs Public-private partnerships SMEs Small and medium-sized organizations WTO World Trade Organization VLA Vietnam Logistics Business Association VMA Vietnam Maritime Administration VNPT Vietnam Post and Telecommunication Corporation LIST OF FIGURES Figure 2.1 Traffic of passengers and cargo by each mode of transport in 2020 14 Figure 2.2 The total volume of goods through seaports, inland waterway ports and airports in the period 2015-2021 16 LIST OF TABLES Table 2.1 Comparison of the benefits that policy of Vietnam, Singapore, Cambodia brings to DHL 31 Document continues below Discover more from: Thương mại dịch vụ TMA412 Trường Đại học… 126 documents Go to course ĐỀ PHÁP LUẬT 14 67 81 QUỐC TẾ VỀ… Thương mại dịch… 100% (4) Tìm hiểu tình hình phát triển thương… Thương mại dịch… 100% (3) ĐỀ CƯƠNG ÔN CUỐI KÌ - ÂDSDSDS Thương mại dịch… 100% (3) NHĨM - TÌNH HÌNH PHÁT TRIỂN… Thương mại dịch… 100% (2) 47 INTRODUCTION Nhóm lớp TMA412 Tiểu luận TMDV… Thương mại dịch… 100% (1) The development of a country depends on transport, which connects different economic sectors, markets and communities, facilitates trade and enhances the quality of life Furthermore, transportation companies need to constantly innovate, upgrade Nhóm - Các quy their capabilities and adopt advanced technologies in their định operations to chỉnh… satisfy the điều growing expectations of consumers regarding23 quality, reliability and Thương cost-effectiveness, especially in the framework of economic integration 100% and (1) mại dịch… globalization This research concentrates on the transportation service industry in Vietnam Transportation is critical to the country's economic development, and as trade expands, so does the demand for efficient and dependable transportation services This research will focus on DHL, a significant international logistics business with operations in Vietnam DHL is one of the world's largest logistics companies It has been presented in Vietnam since 1988 and is currently the market leader in logistics services DHL's operations in Vietnam have aided the expansion and development of the country's transportation service industry The company's infrastructure, technology, and skilled labor investments have made the transportation industry more efficient and effective For example, DHL has expanded its distribution center and warehouse network in Vietnam to improve the industry's supply chain management and logistics abilities The purpose of this research is to examine the transportation service industry in Vietnam and how DHL delivers its services to this market The research will explore various aspects such as the current situation and significance of transportation services in Vietnam, the strategy adopted by DHL to provide its services to this market, DHL's achievements in expanding its services in Vietnam, and the regulations of the Vietnamese government on service trade The research has three main chapters The first chapter presents an overview of the transportation service industry in Vietnam It also explains the General Agreement on Trade in Services (GATS) and introduces DHL, a leading global corporation in logistics and transportation that serves businesses and customers around the world The second chapter then analysis how DHL delivered services to Vietnam and the mode of supply DHL used It also analyzes governmental policies on trade in services in Vietnam and other partner countries, which impacted DHL's operations in Vietnam The final chapter presents the research findings, drawing on the insights gained from the preceding chapters This chapter evaluates DHL's penetration into Vietnam and the prospects of DHL delivering services in Vietnam Overall, this research paper contributes to the understanding of the transport services sector in Vietnam and the operations of DHL in the country The paper provides insights valuable to policymakers, transport service providers, and researchers interested in the sector's growth and development CHAPTER 1: OVERVIEW OF THE TRANSPORT SERVICES SECTOR IN VIETNAM AND DHL 1.1 Overview of GATS The General Agreement on Trade in Services (GATS) is a multilateral framework of rules and principles for trade in services, which was established by the World Trade Organization (WTO) in 1995 The GATS covers all services, except those supplied by governments on a non-commercial basis or related to air traffic rights The GATS aims to create a credible and reliable system of international trade rules, ensure fair and equitable treatment of all participants, stimulate economic activity through guaranteed policy bindings, and promote trade and development through progressive liberalization The GATS defines trade in services in terms of four modes of supply: cross-border supply, consumption abroad, commercial presence, and presence of natural persons Each WTO member has a schedule of specific commitments that identifies the extent to which it grants market access and national treatment in specific service sectors The GATS also establishes broad requirements and disciplines applicable to all service industries, such as transparency, domestic regulation, recognition, payments and transfers, safeguards, and dispute settlement The GATS is not a static agreement, but rather a dynamic one that envisages continuing negotiations to reach a greater level of liberalization The GATS offers a structure for its member countries to discuss the liberalization of trade in services Member countries can make explicit commitments to liberalize trade in specific service sectors or supply methods These commitments are legally binding and must be implemented in a transparent and nondiscriminatory manner The GATS also provides regulations for governing trade in services, such as protecting intellectual property rights and recognizing qualifications Vietnam joined the WTO and GATS in 2007, after more than a decade of negotiations Vietnam has committed to apply in 11 service sectors and Vietnam has taken a number of measures to improve the legal framework on trade in services For example, it has established a legal framework for electronic transactions, enhanced protection of intellectual property rights, and implemented national competition laws In addition, Vietnam has committed to liberalizing its service sector and ensuring fair and transparent policies for international service companies GATS benefits Vietnam in both exporting and importing services In exporting services, Vietnam can access new markets and opportunities for its service industries And as an importing country, Vietnam can attract foreign investment to improve the quality and efficiency of domestic service industries, such as banking, telecommunications and logistics GATS also helps Vietnam integrate into the global economy, improving its innovation capacity to compete with other countries Overall, the GATS has played an essential role in encouraging further liberalization of cross-border trade in services Especially in Vietnam, GATS has contributed to promoting the development of the service industry, attracting a lot of foreign investment capital, and contributing to the country's sustainable development 1.2 Overview of the Transport services sector Vietnam's transportation is a pivotal aspect of the nation's economy It links people and goods, foments commerce, and fuels the expansion of various other industries like manufacturing, agriculture, and services The transport service sphere comprises four primary kinds: air transport, land transport, maritime transport, and services that support all modes of transportation