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R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 1 Workshop 1 April 2006 No Chi Minh City Vietnam Project:- “Improvement ofexportanddomesticmarketsforVietnamesefruitthroughimprovedpost-harvestandsupplychain management.” Australian Government AusAID CARD Project 050/04 VIE “Improvement ofexportanddomesticmarketsforVietnamesefruitthroughimprovedpost-harvestandsupplychain management.” R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 2 CARD Project:- Improving Supply Chains Welcome everyone R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 3 CARD Project 050/04 VIE This CARD Project 050/04 VIE Improving Supply Chains builds upon the previous CARD Project that helped establish and maintain several farmer associations in Southern Vietnam. R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 4 CARD Project Aims •Improve the potential of the horticultural industries – export & domestic marketing •Work with established supply chains (a pomelo and a mango supply chain) • Demonstrate the processes of strategic plan development and implementation to the selected supply chains • Assist in implementing the strategic plan •Evaluate performance R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 5 Activities so far November 2005 Workshop 1 • Introduction to project • Its benefits: – identify problems – empowerment – increased fruit quality •How – targeted training/experience in strategic planning for specific supply chains – Involving project and industry partners – Helping to implement the plan by providing training to improve skills R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 6 November 2005 Workshop 2 Supply/Value Chains • What are they ? • What are the benefits ? • Relationships (working together) • How to make supply/value chains work ? R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 7 November 2005 Workshop 3 Interview techniques and questionnaire design To obtain information about the nature and performance of the selected supply chains Structured and unstructured Interviews • Tips to interviewing •Bias • Establishing credibility • Questioning techniques • Face to face • Designing questionnaires • Examples of questionnaires R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 8 November 2005 Workshop 4 Monitoring Quality • Sequential sampling along the supplychain • What is quality ? – External – Hidden attributes – Expectations Mango – Disorders – Diseases –Pests R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 9 The April/May trip - objectives • Improve understanding ofsupply chains and strategic planning • Provide training in processes to develop a strategic plan for specific supply chains • Use these processes on a mango and a pomelo supplychain • Provide experience in collecting accurate information on the performance of the current supplychain • Discuss the application of these processes to other horticulture supply chains R.J. Nissen, Dr P. Hofman (DPI&F) , and M. Rankin (UQ) Slide 10 The April/May trip - plans Date Date Activity Activity Detail Detail Friday 21 st April Plan (Workshop 1) Discuss strategic planning, explain and improve the processes for the main workshop, adjust trip plans Mon-Tues 24 th -25 th Wed-Fri 26 th -28 th Mon 1 st May Tues-Wed 2 nd -3 rd Thurs 4 th Main workshop with project partners andsupplychain representatives. Develop draft strategic plan for both supply chains Develop draft strategic plan (Workshop 2) More information Evaluate understanding (Workshop 3) More “training” Refine the plan (Workshop 4) Visit the key partners in both supply chains. Obtain missing information identified in the main workshop. Demonstrate process analysis and quality assessment. If possible, discuss experiences of the previous week. –Understand the processes used in the main workshop –Understand process analysis and quality assessment Identify additional “training” in supplychain assessment andimprovement Further discussion and “training” in strategic planning andsupplychain assessment. Refine supplychain strategic plan based on the above Project activities (Workshop 5) Develop action plan for project activities for the next 12 months [...]... strengths) Performance against six principles of successful supply chains –knowing customers and consumers –creating and sharing value –getting the product right –logistics and distribution –information and communication –effective relationships 5a Identify the improvedsupplychain •What are the detailed practices of the improvedsupplychain •How do these compare to existing supplychain practices... supplychain What is required (GAP analysis etc) R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 16 (SWOT, principles of good supply chain) What we will be doing 1 Confirm future direction for the supplychain 2 Information on the existing supplychain 3 Compile and summarise this information 4 Analyse the information 5 What do we need to do to improve 6 Develop action plans 7 Implement and. .. direction for the supplychain 2 Information on the existing supplychain 3 Compile and summarise this information 4 Analyse the information 5 What do we need to do to improve 6 Develop action plans 7 Implement and evaluate (later) R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 28 Mapping Customers Traders etc Producers (farmers) Key decision makers, activities and services etc Suggestions for improvement. .. Hofman (DPI&F) , and M Rankin (UQ) Slide 17 Process for the main workshop Process Detail 1 Define and clarify Supplychain mission, aims, objectives Where does the supplychain want to be in 10 years time (increasing exports etc) 2 Collect the information Existing reports Original information from interviews, discussions, supply chain studies (quality losses) Discussions during the workshop with supply. .. “training” in supply chain assessment andimprovement Tues-Wed 2nd-3rd More “training” Refine the plan (Workshop 4) Further discussion and “training” in strategic planning and supplychain assessment Refine supply chain strategic plan based on the above Thurs 4th Project activities (Workshop 5) Develop action plan for project activities for the next 12 months R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin... workshop with supply chain members 3 Compile and summarise Map the flows of product, information and funds Identify: –Activities and services –Critical logistic issues –Key decision makers –External influences Assess supplychain performance –Customer satisfaction –Relationships and communication –Creating and sharing value R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 18 Process for the main workshop... encouraging continued supply from these growers R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 30 OTHER WHOLESALERS (supply) More detail on the processes 1 Confirm future direction for the supplychain 2 Information on the existing supplychain 3 Compile and summarise this information 4 Analyse the information 5 What do we need to do to improve 6 Develop action plans 7 Implement and evaluate (later)... Strategic plan Identify supply chains wanting to improve (Project planning stage and confirmed in Trip 1) Strategic planning part 2 R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 15 Specific supply chains (April-May) Strategic plan part 1 SupplyChain wanting to Improve Evaluate Information gathering (end of project and beyond) (Up to April 2006, during April-May trip, and after) Compile &... (enough and accurate information) Plan What additional training/discussion in the concepts and processes Structure for Tuesday/Wednesday R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 25 Improving understanding and processes Tuesday and Wednesday (2nd-3rd May) • • • • Achievements of trip so far Summary of discussions from Monday 1st Other comments and requests Further discussion and interaction... to improve understanding of: – supplychain strategic planning – processes for planning • Flexible R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) Slide 26 Next 12 months of the project Thursday 4th May • More supplychain information required? • Implementing the action plan • Action 1 • Action 2 • Action 3…… • Project reports • The next trip R.J Nissen, Dr P Hofman (DPI&F) , and M Rankin (UQ) . post-harvest and supply chain management. ” Australian Government AusAID CARD Project 050/04 VIE Improvement of export and domestic markets for Vietnamese fruit through improved post-harvest and supply chain. Hofman (DPI&F) , and M. Rankin (UQ) Slide 1 Workshop 1 April 2006 No Chi Minh City Vietnam Project:- Improvement of export and domestic markets for Vietnamese fruit through improved post-harvest. plan for specific supply chains • Use these processes on a mango and a pomelo supply chain • Provide experience in collecting accurate information on the performance of the current supply chain •