(LUẬN văn THẠC sĩ) corporate social responsibility and employee satisfaction, a study of vietnamese firms in HCMC

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Le Thanh Truc CORPORATE SOCIAL RESPONSIBILITY AND EMPLOYEE SATISFACTION: A STUDY OF VIETNAMESE FIRMS IN HCMC MASTER OF BUSINESS (Honours) Ho Chi Minh City – Year 2012 TIEU LUAN MOI download : skknchat@gmail.com UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Le Thanh Truc CORPORATE SOCIAL RESPONSIBILITY AND EMPLOYEE SATISFACTION: A STUDY OF VIETNAMESE FIRMS IN HCMC ID: 104214046 MASTER OF BUSINESS (Honours) SUPERVISOR: Assoc Prof LE NGUYEN HAU Ho Chi Minh City – Year 2012 TIEU LUAN MOI download : skknchat@gmail.com DECLARATION I certify that the work in the thesis entitled “Corporate Social Responsibility and Employee Satisafction: A study of Vietnamese Firms in HCMC” is the result of my own research and has not been submitted for a higher degree to any university or institution other than University of Economics HCMC I also certify that the thesis has been written by me Any help and assistance that I have received in my research work and the preparation of the thesis have been appropriately acknowledged In addition, the thesis was approved by ISB - University of Economics HCMC Signed Date: December 2012 TIEU LUAN MOI download : skknchat@gmail.com ACKOWLEDGEMENTS Firstly, I would like to thank sincerely to The ISB Mbus Program, The ISB board in VietNam and all the professors who have been helping me a lot to equip me the intellectual knowledge, the most favorable environment conditions during the study and implementation of this thesis With respect and deep gratitude, I would like to express my great gratitude to Assoc Prof Le Nguyen Hau – my supervisor, for his instruction, enthusiastic helping, intensive support, caring and oriented advises on my writing Secondly, I would like to take this opportunity to thank all the organizations, individuals and businesses which have collaborated to share information, give me a lot of resources, responses and useful material for the subject of my study, especially for the fulfilling of research questionnaires Without these help, I could not believe that my study would come to an end as today Lastly, I would like to send my deep gratitude to my family, friends, colleagues who have encouraged and supported me very much during the learning process, work and completion of this thesis Ho Chi Minh City, Vietnam December 30th 2012 Le Thanh Truc iii TIEU LUAN MOI download : skknchat@gmail.com ABSTRACT Corporate social responsibility (CSR) has received an increasing amount of attention from practitioners and scholars alike in recent years The growing awareness of this issue has raised the questions about how responsible behavior of firms would impact employees’ well-being Because employees are primary stakeholders who directly contribute to the success of the company, understanding employee reactions to CSR may help answer lingering questions about the potential effects of CSR on firms as well as illuminate some of the processes responsible for them Based on the survey of 391 employees and managers in Ho Chi Minh City (HCMC), measures of internal and external social responsibility are found to be positively associated with job satisfaction There are factors effect positively employees’ job satisfaction: CSR to environment and generation, CSR to society, CSR to customer, CSR to employee life, CSR to government, CSR to employee development opportunity and CSR to competition CSR to society and CSR to employee life are found to be two most important factors, other factors are sequenced as CSR to environment and generation, CSR to employee development opportunity, CSR to customer, CSR to competition, CSR to government The analysis results also show that CSR factors which impact on employee satisfaction and CSR factors which impact on manager satisfaction (middle and low level managers) have the same trend Based on the statistical result, managerial implications have been dicussed and recommendations are provided to improve CSR activities in firms in Ho Chi Minh City iv TIEU LUAN MOI download : skknchat@gmail.com TABLE OF CONTENT Acknowledgement Abstract List of tables List of figures Chapter Introduction 1.1 Overview 1.2 Problem statement 1.3 Research Scope 1.4 Research Process 1.5 Research Structure Chapter Literature Review 2.1 The concept of Corporate Social Responsibility 2.2 Corporate Social Responsibility Theories 2.2.1 Stakeholder theory 2.2.2 Caroll’s CSR conceptualization - Carroll’s CSR Pyramid 2.3 Previous research about Corporate Social Responsibility and Employees’ satisfaction 10 2.4 Research Model 12 v TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC Chapter Research Methodology 16 3.1 Research Process 16 3.2 Data Collection 19 3.2.1 The primary data 19 3.2.2 The secondary 20 3.3 Field Work Organization 20 3.3.1 Sampling Method 20 3.3.2 Qualitative Research 21 3.4 Measurement Scales 22 3.4.1 Measurement Construct 22 3.4.2 Statistic Methods 27 3.4.3 Descripive Statistic 27 3.4.4 Assessment of Scale Reliabiliy 28 3.4.5 Assessment of Scales’ Unidimensionality, Discriminant Validity and Convergent alidity 29 3.4.6 Multi Regression Analysis 29 Chapter Data Analysis 30 4.1 Sample Descriptive Statistic 30 4.2 Assessment and Refinement of Measurement Scales 31 vi TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC 4.2.1 Refinement of Measurement Scales 31 4.2.2 Exploratory Factor Analysis (EFA) 34 4.2.2.1 The Independent Factors 34 4.2.2.2 The dependent Factor 42 4.2.3 Revised Conceptual Model 44 4.3 Hypotheses Testing 46 4.3.1 Regression analysis and Hypotheses testing 46 4.3.2 Hypotheses testing 49 4.3.3 Moderators: Regression analysis with employees’ view and managers’ view 52 4.3.3.1 Regression analysis with employees’ view 52 4.3.3.2 Regression analysis with managers’ view 54 4.4 Research findings 56 Chapter Conlude and Recommendation 59 5.1 Overview 59 5.2 Summary of findings 60 5.3 Managerial implications 61 5.4 Limitation and further research 63 References Appendix 1: Questionnaire (English Version) vii TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC Trân trọng cảm ơn Anh/Chị! TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC APPENDIX 3: ROTATED COMPONENT MATRIX Component CS05 800 CS06 765 CS04 757 CS07 688 CS02 650 CS03 633 CS01 570 CS08 565 824 CS12 748 CS15 743 CS13 700 CS10 669 376 CS17 CS11 628 494 375 416 CS14 CS09 488 455 CC03 728 CC06 699 CC04 667 CC07 660 CC01 644 CC02 642 CC05 572 CC08 457 351 CE11 755 CE10 730 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC CE12 711 CE09 666 CE02 501 279 CE03 495 437 CG01 784 CG02 756 CG03 679 CG04 674 CE08 494 266 -.260 404 361 -.268 CE07 324 CE05 709 CE06 697 CE04 661 CE01 347 276 402 CS19 656 CS18 646 CS16 338 489 TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC APPENDIX 4: CHARTS OF TESTING HYPOTHESES TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC APPENDIX 5: CHARTS OF TESTING MODERATORS Position: Employees TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC Position: Managers (Middle and low level managers) TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC (LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction a.study.of.vietnamese.firms.in.HCMC(LUAN.van.THAC.si).corporate.social.responsibility.and.employee.satisfaction 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