Research on the causes of delay in transporting goods to consumers at the gas warehouse of tat khanh co , ltd

DUY TAN UNIVERSITY Faculty of Economics – Finance Major: Logistics and supply chain management Graduation Thesis Topic Research on the causes of delay in transporting goods to consumers at the gas warehouse of Tat Khanh Co., Ltd Executor : NGUYỄN HOÀI SƠN ID : 25217109114 Class : K25HP-QLC1 Instructor : Dr Venus Vericablanca Ms Huỳnh Thị Ngọc Hiền DA NANG , 2023 ACKNOWLEDGMENT To complete my graduation thesis, I would like to thank the Board of Directors, the Training Department of the Faculty of Business Administration, and the teachers of Duy Tan University for enthusiastically imparting valuable knowledge to me while studying at the school and completing the graduation thesis I would like to express my sincere thanks to teacher Huynh Thi Ngoc Hien and Doctor Venus Vericablanca who directly guided and guided me throughout the research process and completed my graduation thesis I would like to thank the warehouse managers who enthusiastically guided me during my internship at the Company Along with my family, friends, and colleagues who have encouraged and encouraged me throughout my study and research process Finally, I wish you good health, success in your noble career and many good successes in life Best regards! Da Nang, 2023 Executor Nguyễn Hoài Sơn GUARANTEE I hereby pledge: The content in this topic is done by me under the direct guidance of Teacher Huynh Thi Ngoc Hien and Venus Vericablanca All references used in the thesis are clearly and honestly cited from official online sources Any acts of unauthorized copying, violation of training regulations, fraud I take full responsibility LIST OF TABLES No Name Company product illustration Page 13,14,15 Personnel qualifications in the company 18 Business results of the company in the period of 2020-2022 20 LIST OF IMAGES No 10 Name Storage facility Gas loading and unloading Preparing to transport Gas Gas classification Gas arrangement Company's means of transportation Traffic jam in Hue city Traffic jam in Hue city Floods in Hue city Gas Bulk Delivery Page 8 9 10 24 28 28 35 36 Purpose of the internship With the explosive development trend of the newly integrated economy, goods are widely traded In the market mechanism with an open economy, the actual warehousing and transportation of goods becomes even more important It is an activity that contributes to connecting Vietnamese businesses in general and the world in particular, improving labor productivity and increasing national income Because of the boom, the development of warehousing and transportation activities will require large and small businesses, or customers wishing to transport their goods and products, must be equipped knowledge and experience to perform the fastest, most economical and efficient warehousing and transportation operations But not all transport and warehousing businesses, all customers have enough practical experience to fully perform all stages in import activities, because most of them are quite young and have not gone to school Training and background in warehouse management, freight With the purpose of applying the knowledge learned to warehouse management, freight and personnel management Forming and developing independent research skills, communication skills, problem solving, reporting, etc I chose to an internship at Tat Khanh Trading and Service Co., Ltd This is one of the leading units in the field of GAS including business, transportation, warehousing and human resources in Hue city This is an opportunity for students majoring in Logistics and Supply Chain Management to penetrate the business environment of enterprises, consolidate and improve their practical knowledge, accumulate experience and necessary skills to serve the industry later work TABLE OF CONTENTS ACKNOWLEDGMENT GUARANTEE LIST OF TABLES LIST OF IMAGES Purpose of the internship CHAPTER 1: INTRODUCTION Background of the study Research objectives 2.1 General research goals 2.2 Detailed goals Statement of the problem Research subject and scope Distribution, transportation of goods, warehousing and personnel management 5.1 Concepts , roles , advantages and disadvantages 5.1.1 Concepts 5.1.2 Roles 5.1.3 Advantages and disadvantages of transportation, distribution of goods, warehousing and personnel management 5.2 Factors affecting the delay of goods reaching consumers 5.3 Tat Khanh business situation and causes of delay in delivering goods to consumers 5.3.1 Overview of Tat Khanh Trading and Service Co., Ltd 5.3.2 Areas of business 5.3.3 Current state of the company's technical facilities 5.3.4 Functions 5.3.5 Tasks 5.3.6 Mission 5.3.7 Target 5.3.8 Vision 5.3.9 Structure, organization, operation method 5.3.10 Status of personnel qualifications in the company 5.3.11 Situation on gender of personnel in the company 5.3.12 Working summary of the company 5.4 Business results of the company in the period of 2020-2022 CHAPTER : LITERATURE REVIEW The problem of internal conflicts in the company Vehicle problems Problems with traffic conditions Lack of vision Technology is not enough Loss of goods Weather conditions Bulk delivery Goods arrive later than intended 10 How employees operate and work attitudes 11 Lack of clarity CHAPTER : RESEARCH METHODOLOGY Research methods used Research environment Research respondent Research tools used Data collection process Statistical Treatment of Data CHAPTER IV: PRESENTATION AND INTERPRETATION OF DATA Part 1: Presentation of data Part : Interpretation of data CHAPTER 5: SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION Summary of findings Conclusion Recommendation REFERENCES APPENDICES CHAPTER 1: INTRODUCTION Background of the study In the trend of globalization, the world's economy is growing, along with that development, Vietnam's economy has been tending to integrate to create development opportunities for businesses state and private enterprises Facing the problem of economic development, there are also limitations and challenges to that development goal such as increasing competition in the market Besides competing to have a strong foothold for the products and services that businesses put on the market is already very difficult, it is even more difficult when the economy is badly affected by the Covid-19 epidemic and the system that enterprises providing construction products and services also suffered heavy losses In the present time, we are living and returning to normal activities according to the government's proposal to live with the epidemic to maintain the economy that has gone down in the previous period The supply chain is also working strongly again to supply demand for the coming years Before the requirements to increase Gas consumption, Gas enterprises need to promote activities to improve prestige, product quality, reasonable price and sales promotion policy to stimulate consumption demand products on the market Not necessarily creating a product with good materials to have the trust of customers will be effective in promoting the consumption market Having a high result for the business's ability to consume products is based on both product factors and current consumption markets to have a most suitable choice In addition, in the context of economic fluctuations because of the war between Russia and Ukraine, businesses are extremely worried, not only concerned about the quality and value of products but also especially interested in the transportation stage product to consumers in the fastest and most economical way However, when that problem is solved, the weak management of human resources in the company also partly affects, causing delays in goods delivery and warehouse management Therefore, large enterprises, companies and corporations are now paying special attention to human resource management and solving problems that cause delays in order to achieve maximum efficiency When perfecting the warehouse system, managing human resources and offering beneficial solutions and policies, businesses will gain a competitive advantage in the market Gas is a very strong development industry in Vietnam in general and Hue City in particular, if improving efficiency in warehouse management, personnel will help the company save a lot of costs and shorten time more efficient gas distribution time to consumers months of internship as a warehouse worker at Tat Khanh Trading and Service Co., Ltd., with the enthusiastic support of colleagues in the company and the enthusiastic guidance of lecturers Guide Huynh Thi Ngoc Hien, I have grasped and noticed problems with staff, delays in the process of transporting goods to consumers Realizing that the company was facing the above problem, I passed the guidance of the instructor and decided to choose the topic "Research on the causes of delay in transporting goods to consumers at the gas warehouse of the Tat Khanh Company Limited” Research topic for my graduate thesis Research objectives 2.1 General research goals On the basis of distribution, wholesale, retail and product transportation activities in the market, the current situation of problems occurring at Tat Khanh Trading and Service Co., Ltd in the period of 2020-2022 from which to develop solutions, the policy of making warehouses more efficient, saving distribution time for agents and consumers 2.2 Detailed goals Systematize the problem of managing the way of working, optimizing the transportation process Analyze and evaluate the current situation of human resources at Tat Khanh company in the period of 2020-2022 Proposing a number of policies and solutions to limit conflicts of responsibility at Tat Khanh Trading and Service Co., Ltd Review how warehousing and shipping works From there, there will be good orientations and solutions to accelerate the operation of gasoline storage