An investigation on the traceability of the imported electronic components at the warehouse in ttti da nang co , ltd

Background of the study

Electronic s industry is an important industry in the national economy of Vietnam with a key position and a spillover effect on other industries It is also a measure of the level of economic and technical development of every country in the world Grasping that importance, domestic and foreign investors are investing in this electronic sector, many large electronic agencies in the world have invested in building electronic product manufacturing facilities with high technology in Vietnam such as Samsung,

LG, Foxconn, Fukang Technology, LG Display Hai Wind Computer products and electronic components are expanding products according to domestic and market needs to electronic technology national economy ( 2022 ) the growth rate of computers and electronic components has surpassed PCI, which can become the second largest key export group of Vietnam from 2019 to present The domestic market in Vietnam's electronic components industry still has certain advantages, such as benefiting from the trend of shifting supply chains The world's major firms have been moving factories and production chains from China to surrounding countries.Electronics industry is one of the professions that always carry a global and necessary trend By power always needs to be maintained to ensure the operation of equipment and machines that support everyone's work and daily life Since the government's capacity always needs to be maintained, electronic components have been manufactured to serve the needs of people to operate in the most comfortable and efficient way.

Problem Statement

ITG Technology ( 2022 ) describe traceability in electronics manufacturing as the ability to trace the history, location, and movement of a product or component through the production process Traceability is the ability to trace all processes from procurement of raw materials to production, consumption and disposal to clarify

"when and where the product was produced by whom Due to improving product quality and the rise in safety awareness in recent years, traceability has been increasing in importance.In TTTI Da Nang traceability becomes an issue in the production and assembly area Several instances, in the production and manufacturing of the electronic products with the use of the imported spare parts were always a failure due to the fact that defective raw materials were discovered.

It is in this scenario that the problem exists and needs to be addressed The problem worsens when these spare imported parts as raw materials cannot be trace in terms of its suppliers and even other identifiers cannot be determined So, an initiative to consider this issue for proper study and investigation to address the issue of traceability of the origin of the spare parts that are defective A traceability system is needed to provide the data needed to detect and resolve inefficient processes or repetitive work, resulting in errors and waste, especially in costs of raw materials, that add up to the cost of a products in the electronics spare parts of the company for the production of electronic products Thus, the topic on traceability is considered in this research project.

Research aims and objectives

Research on traceability after import has focused on many different aspects of the steps in the process of importing electronic components at TTTI Da Nang Co., Ltd converting companies in countries around the world such as Taiwan, China, Japan to Vietnam to More specific, many studies have recognized the importance of traceability for imports These focus on specific aspects of the electronic components import process, several theoretical perspectives have been used to explain the electronic component import traceability process in the TTTI Co., Ltd in Da Nang. This research project aims to determine the traceability system employed by T.T.T I Da Nang in order to come up with a better Electronic Traceability solution that would help solve the many issues of defective small electronic spare parts imported from the different suppliers abroad which cannot be traced.

Specifically, this project aims to find out the common traceability issues encountered during the usage of the imported products of TTTI from the different supplies of the small electronic spare parts. a Traceability System User satisfaction b Information c Intention to use d System and service quality

With these, recommendations can be drawn out for better traceability solution to help address the issues identified.

Research structure

Chapter 1: Literature review and theoretical

Chapter 2: Analysis of company's current business condition/status

Chapter 4: Presentations of findings and analysis of data

Chapter 5: Solutions to complete the process of traceability of imported electronic components at the warehouse of ttti da nang co., ltd

LITERATURE REVIEW AND THEORETICAL

Theoretical Background of The Study

Product traceability refers to the capability to track and trace products in your supply chain from production or manufacturing to the end customer This requires the generation and organization of supply chain data, and is used to increase supply chain visibility Chopra & Mendel (2019) that s supply chain consists of all parties involved, directly or states, in fulfilling a customer request The supply chain includes not only the manufacturer and suppliers, but also transporters, warehouses, retailers, and even customers themselves Within each organization, such as a manufacturer, the supply chain includes all functions involved in receiving and filling a customer request These functions include, but are not limited to, new product development, marketing, operations, distribution, finance, and customer service.

A supply chain is dynamic and involves the constant flow of information, product, and funds between different stages W hen a customer makes a purchase online from Dell Computer, the supply chain includes, among others, the customer, Dell's Web site, the Dell assembly plant, and all of Dell's suppliers and their suppliers. The Web site provides the customer with information regarding pricing, product variety, and product availability Having made a product choice, the customer enters the order information and pays for the product The customer may later return to the Web site to check the status of the order Stages further up the supply chain use customer order information to fill the request That process involves an additional flow of information, product, and funds among various stages of the supply chain.

The objective of every supply chain should be to maximize the overall value generated The value (also known as supply chain surplus ) a supply chain generates is the difference between what the value of the final product is to the customer and the costs the supply chain incurs in filling the customer's request.

Supply Chain Surplus = Customer Value – Supply Chain Cost

The value of the final product may vary for each customer and can be estimated by the maximum amount the customer is willing to pay for it The difference between the value of the product and its price remains with the customer as consumer surplus The rest of the supply chain surplus becomes supply chain profitable , the difference between the revenue generated from the customer and the overall cost across the supply chain For example, a customer purchasing a wireless router from Best Buy pays $60, which represents the revenue the supply chain receives Customers who purchase the router clearly value it at or above $60 Thus, part of the supply chain surplus is left with the customer as consumer surplus The rest stays with the supply chain as profit Best Buy and other stages of the supply chain incur costs to convey information, produce components, store them, transport them, transfer funds, and so on The difference between the $60 that the customer and the sum of all costs paid by the supply chain to produce and distribute the router represents the supply chain profitable Supply chain profitability is the total profit to be shared across all supply chain stages and intermediaries The higher the supply chain profitable, the more successful is the supply chain.

An overview of technologies needed for product traceability shows that traceability requires some combination of the technologies and technical processes, although not all are mandatory One is a system for generation of unique codes or tags for products, from thousands to hundreds of millions This is often referred to as

“product serialization” Hardware and process for printing and applying unique identifiers as barcodes, QR codes, data matrix, or electronic chips (RFID, NFC) on product packaging, cases, and/ or pallets is also one important factor Devices for scanning codes on products along the supply chain such as cameras, chip scanners, handheld devices, and smartphone-based mobile apps Also, logistical unit tracking for containers, trucks, etc – often with GPS and environmental sensors An integrations between your Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES) systems, printing, and warehouse systems, and your traceability platform to capture all relevant supply chain events at source, Finally a product traceability software system or software platform that provides a single source of truth across your supply chain data sources.

Imported electronic components are an integral part of electronic circuits.Meanwhile, the electronic circuit is the brain for the machines and devices to operate.Electronic circuits are known as basic electronic components They may be a separate component or may be contained in a separate device with defined features Electronic components usually have two or more electrical connectors They will be connected together to create a separate electronic circuit by soldering to an internal circuit board. Traceability of these electronic components is considered the "key" to initiate trust for users For imports, traceability is indispensable to help businesses conquer the market. Capital requires profit margins on origin and quality of goods (In company warehouse) International Organization for Standardization - ISO defines traceability as the ability to identify and track the history of a product through data whether data format was written back Traceability delivers significant value to businesses with complex supply chains and distribution networks by detecting parallel imports, improving distributor inventory management, simplifying streamline product recalls, support regulatory compliance, help achieve sustainability goals, and communicate product provenance to end customers.

A key challenge for supply chain traceability programs is how to collect data in the “middle part” of the supply chain when products are in the custody of distributors or partners channel work In some industries, such as food and beverage and industrial goods, brands have limited leverage over distributors and therefore limited or no ability to collect supply chain data from them "The essence of traceability is the ability to track and identify a component unit through each work segment of the production and business process in the company " When the product is stamped with traceability, it means that consumers, manufacturers and businesses will be able to trace a product from the time of production to the time it is released to the market, such as from the source, materials, and place of production export, design, shipping, agency, retail.

Product traceability focuses on attaching a unique identifier or code to each individual product and maintaining a record of each product's journey through the supply chain This usually requires scanning equipment and people to scan the product and its box, pallet, etc at multiple points in the supply chain Traceability provides significant value to businesses with complex supply chains and distribution networks by detecting parallel imports, improving distributor inventory management,simplifying product recalls, helping with regulatory compliance, helping achieve sustainability goals, and communicating product origin to end-customers There are several benefits of traceability that can be explore One is to order parallel imports and product diversion; monitor distribution partners Brands use supply chain data to understand how products are reaching the market, how their distribution network is performing, and whether or not distributors are violating their contracts and selling to unauthorized markets One key challenge for supply chain traceability programs is how to capture data in the “middle” of the supply chain when products are in the custody of the distributors or channel partners.

In some industries, such as food and beverage and industrial goods, the brands have limited leverage over the distributor and thus limited or no ability to gather supply chain data from them Reasons why it's difficult to get supply chain data from distributors include d istributors closely guard how they distribute to prevent being disintermediated by the brand.; distributors have a fixed workflow across all brands they distribute for, and are unwilling to use special systems or devices to manually scan crates, pallets, or boxes for just one brand It's not feasible to perform data integrations with each distributors' ERP or Warehouse Management systems due to technology limitations.

Modern traceability systems address the above challenges for obtaining supply chain data from distributors in two ways one has a target market for each product The traceability system maintains a destination or target market for each product via its unique code Scan data from endpoints in the supply chain – consumers, customers, professional users, or inspectors, reveal if products were distributed in an unauthorized way Second make it easy for distributors to scan products without an IT integration or dedicated hardware Smartphone-based mobile apps for scanning QR codes, RFID, and NFC on boxes, crates, and pallets can make it significantly easier for distributors to fill in blind spots in your supply chain, avoiding the need for stakeholders for integrations across many End-user data from connected packaging campaigns is a key benefit for brands By incentivizing users to “scan” or engage with the packaging, more data can be gathered while offering end-users useful information.

Another benefit of traceability is the demand forecasting (supply and demand management), distributor inventory management, sales and operations planning(S&OP) Product traceability can enable better demand forecasting and distributor inventory management, with two categories of benefits: Visibility into distribution center operations (both in-house and external distributors) can be used for forecasting demand, improving downstream inventory management, and sales and operations planning ( S&OP) This is especially important for products which have seasonality or promotions Better demand management results in less shortages or overstock and better cash flow management Knowing the type and amount of inventory sitting in distribution centers can make the brand aware of old products which need to be expedited to market and replaced by newer ones.

Also, trace recalls, returns, damaged goods and defects, and products with warranty claims Traceability systems can help identify products that have been recalled and trace them through their distribution path and further upstream to their manufacturing and production Traditionally, tracing recall or damaged goods have been manually done using text codes with batch, lot, and serial numbers printed on products This approach lacks unit-level supply chain traceability data and a channel for customer engagement In modern traceability systems, unit-level tags on each product provide distribution and shipping information for each item, including the production data (batch, lot) and logistics or shipping data (box, crate, pallet) across points in the supply chain Companies use this data to identify issues in their distribution that are impacting product quality and in turn their profit margins.

Forth, the regulatory and trade restrictions compliance Many industries are regulated such that products and their ingredients, raw materials, or other inputs must be traceable to the unit level This can only be accomplished at a reasonable cost using serialization – the printing, labeling, or even laser marking of unique codes on products and packaging Examples of regulatory requirements related to product serialization include: The pharmaceutical industry is required to use serialized codes on products for the purpose of traceability at the batch and lot level Medical devices require use of government-registered unique device identifiers (UDIs) In many markets tobacco products must have unique identifiers Foods in the US which contain GMO ingredients must be labeled as such—one officially accepted method is using

QR codes Alcoholic or other products which are not legally permitted to be exported to a specific market are tracked by brands to prevent their entrance into those markets.Finally, circular economy, recycling, and carbon footprint tracking and reduction.Traceability enables emerging business models and practices where the product or product packaging is reused, repaired, refurbished or recycled This is increasingly common in electronics and industrial goods, where a wide variety of products — from computer parts to automotive batteries to barrels of oil — now have recycled components or parts of their packaging reused or re-filled, saving costs and reducing their environmental or carbon footprint Supply chain traceability systems are now being used to facilitate these emerging business models and to prevent counterfeit or unauthorized use of such parts, as well as parts from unauthorized channels entering the upstream supply chain.

Import and export process of electronic components information

For 100% new components, importers can completely carry out import procedures like normal goods As for used components and electronic products, they are on the list of goods.

Diagram 2: The process of importing and retrieving electronic events when returning to the warehouse of TTTI Da Nang Co., Ltd

The steps of the import process and the traceability process before the goods enter the warehouse of TTTI Da Nang Co., Ltd Step 1: Pick up imported goods at the gate TTTI's goods are goods that are not stored in the port's warehouse but transported to the company's warehouse In this case, the goods owner or the person exploited by the goods owner stands to deliver and receive directly with us To be able to proceed with closing the store, 24 hours before the ship arrives at the pilot position, the goods owner must give the gate some documents: Manifest of goods (2 copies); Queuing diagram (2 copies); Details of cargo hold (2 copies); Oversized, too heavy goods (if any) The owner presents the original menu to the representative of the shipping line - Directly receive goods from the beginning and set up the necessary documents in the process of receiving goods such as: Minutes of surveying the ship's hold (made before the warehouse) In charge of investigating the damage that occurs later; Row button record (COR) for reporting errors; Letter of Resistance (LOR) for unknown loss; Statement of receipt of goods with head (ROROC); Minutes of inspection; Certificate of shortage of goods (made by the shipping agent) When the goods button is out of the head, the goods owner can take it to a private warehouse to invite customs to check If the goods do not have a pair of envelopes, they must invite the customs to escort them to the warehouse The Customs procedures, Customs dossiers for importing electronic components will comply with Clause 5, Article 1 of Circular 39/2018/TT-BTC (amendment to Article 16 of Circular 38/2015/TT-BTC ). Procedures for importing electronic components, receive notifications And Check Documents, Documentation will include: Packing list international sales contract (sale contract), Commercial Invoice (invoice), Name of import customs declaration, Entry money into the water bank, Import license (if any ) Invoice shipping, Electronic Import Necessary Declaration for the Navy Enterprises declare customs for the first time must buy tokens, register user codes and passwords to declare Then use the account registered to declare on the customs software (EUCS5 VNACCS).

After registration is complete, the system will automatically divide into 3 streams: Green: the declaration's check code is number 1 which means that there will always be important information; Yellow: The inspection code of the declaration is number 2, which means that you only need to present the documents for customs to check and can facilitate customs clearance; Red: the inspection code of the declaration is number 3, this means that you have to present the documents to check and check the goods Step 2 : Pick up the goods and bring them to the domestic warehouse After completing the import customs procedures at the port, the next job is to receive the goods and transport them to the warehouse at TTTI company The company for container trucks still shipments to the company's warehouse by road, leaving the port Transfer the car owner to the delivery paper and the garage to pick up the goods and deliver the goods to the warehouse location within a certain period of time to stop tracing and handling : Sort each shipment according to the previous import information sheet

At T.T.T.I company, there will be a department to transfer goods to the container to wait for goods to be checked into the warehouse ; The representative staff to pick up goods at the port is also responsible for immediately reporting to the warehouse department and other related departments Should report the number, specific date and time to establish Step 3: Shipping goods and traceability After the goods arrive at the warehouse, it is important to arrange the goods, retrieve and classify them to ensure quality and easy to find the goods The warehouse contains input components, semi- finished products, and finished products.

To better manage the input of materials into the warehouse: Planning to import goods; The planning department at the company will not declare 1-2 days in advance about the plan to import goods The warehouse manager who captures the information will notify other departments such as security guards to help open doors or control transport vehicles if the business uses the service; Rearrange goods in stock: Import NL: Plastic coal, ferromagnetic coal, Adhesive tape, Copper wire, Example: Plastic core: Goods to the warehouse will be sorted by type of material This makes it easy to find materials for machining A complete set of systems, before being formatted, need which materials to be prepared first, and then to the place of material arrangement to pick up and perform processing.

If there is a specific time and quantity, the warehouse manager must be responsible for arranging and cleaning the intended area to produce new goods The location of goods can be applied according to the accounting principles that businesses are applying such as FIFO, LIFO based on Theory:

With the FIFO method - First in first out, businesses will minimize the amount of old inventory This helps production and business units save a lot of costs to destroy or reduce the risk of having to liquidate overdue products/goods.

Besides, this method will be extremely suitable in the context of highly developed usage, we will limit the risks of commodity devaluation.

With the LIFO method - First in, first out, the product's price will always be updated according to the latest market costs At that time, the enterprise's profit reports will be statistically more accurate, the unit will be more proactive in production and business.

This method helps businesses to be less affected by market price reductions for the products that the unit produces From there, the risk of error is also less.

Rules for arranging goods FIFO

Sorting goods by the FIFO first-in, first-out principle will allow you to best manage items with date boxes Because the longer the goods are left, the lower their value and easy to degrade Therefore, the goods that arrive first should be given priority The goods will later be sorted into the inner area, then fought increased to the outer area, to be in a state of being ready to be shipped.

Principles of cargo arrangement LIFO

Sorting goods according to the principle of LIFO (Last in, first out) means last in, first out This principle is the exact opposite of the FIFO principle above.

This principle is applied to goods that are not limited in terms of storage time as well as normal shelf life for a long time, and are not damaged like construction materials

This LIFO warehouse arrangement will be the first priority and will be exported first to help businesses effectively balance production and sales costs in the most reasonable way.

When the goods arrive at the warehouse , the purchaser or the delivery staff will issue a requisition slip Storekeepers rely on order invoices or receipts to import goods to compare quantity and check quality If the wrong quantity or damage is detected, a record must be made and reported to the exporting unit for a handling plan.

Parts will be supplied to units that order components, specifically small and medium-sized technology manufacturing companies Companies that place a request to process components before, after TTTI company receives the application and the process of importing imported goods will begin to process according to the orders of the domestic company according to the schedule in the contract, then deliver the goods Go.

The consignments will be stamped with QR codes from the stage of adjusting the traceability stamp is integrated with anti-counterfeiting technology Both help to retrieve information about the source of the original product; just has anti- counterfeiting technology to protect the brand; anti copy counterfeit stamps and products Absolute information security is also one of the reasons why payment via

QR Code is becoming more and more popular.

Warehouse management system due to technology limitations.

Modern traceability systems address the above formulas for collecting supply chain data from distributors in two ways:

(1) There is a target market for each product The traceability system maintains the destination or target market for each product through its unique code Scan data from endpoints in the supply chain – consumers, customers, professional users or testers, revealing unauthorized or undistributed products.

(2) Makes it easy to scan products without IT integration or specialized hardware Smartphone-based mobile apps for scanning QR, RFID and NFC codes on boxes, crates and pallets can make it significantly easier for distributors to eliminate the full range of blind spots in your supply chain , avoid the need to analyze low-cost items between multiple stakeholders.

As demonstrated above, products can be traced as they move through the supply chain using QR codes or RFID tags (such as NFC) that have been applied to the product packaging or the product itself QR or NFC codes are scanned in the warehouse, by the distributor, and finally by the end customer (Hills, 2020) Today,many industries have begun to adopt traceability technologies for benefits beyond regulatory compliance Modern traceability technology is benefiting businesses in the following ways: Establish distributor and channel route visibility and map product to market routes; Detect, determine the origin of product redirection, parallel import;Create; demand forecasting and inventory planning tools; Tracking recall goods,returned goods, damaged goods, damaged goods; Powering sustainability programs including recycling, carbon footprint tracking and the circular economy; Building trust with customers through communication about the origin and sustainability of productsHere T.T.T.I company uses a QR code application to fully set up the components and properties of the previously entered goods and the process of scanning the code to check.

1.2.2 QR code and barcode classification:

Figure 3: Illustration de QR code

Value Short description – Small 2D codes can be scanned from any angle.

– Can store thousands of characters.

Used for – End-to-end traceability on parts, products, boxes, crates, pallets.

- Provide traceability to customers. pros – Has been used by billions of people in daily life.

– Useful for placing on small parts or in machines due to its small size and high information storage capacity.

- Resilience to deformation, dirt, wear and tear.

– May include a link to the product URL.

– Used in regulated industries with interoperable standards, such as GS1/GTIN.

Defect Larger than Data Matrix code, may have longer print time.

Accountants check and make invoices

If there are no errors in checking the goods, then transfer all the purchase documents and the warehouse receipt to the accounting department for one more comparison before proceeding to the warehouse receipt.

The storekeeper will carry out the warehousing of goods, arrange them in the prepared area, and then update the inventory card The warehouse map must also be updated immediately to update the information to the departments

Traceability of products at the company warehouse is also a hot issue that many businesses are interested in Especially for electronic and component manufacturers, which require input materials to ensure quality, high accuracy in the entire process, easy access to stages when problems occur.

Product traceability system identification technologies, some of which have to do with QR codes All electronic components, input product components will be attached with QR codes so that the machine system can recognize the identification After completing this initial step, the codes will be tied to flexible conditions, components throughout the entire production process Going through each piece of work, the information in the code will be saved in the server system, demonstrating that each stage can be tracked and transparent From there, businesses can actively update their electronic diaries to record and store all activities that have taken place and are taking place in the journal publishing chain In addition, the application of QR codes in product traceability activities also helps businesses improve data accuracy, increase information storage capacity and minimize unnecessary mistakes

Besides the application of QR codes, factories can also use other formatting technologies such as: RFID (Radio Frequency Identification - Identification via Radio Frequency), bluetooth Just scan the QR code on the product batches, the software will automatically record the current quantity and create an inventory note on the software.

At the same time, the software also automatically compares the actual amount recorded when scanning the QR code and compares it with the amount that exists on the software This minimizes errors when checking manually Besides, it also saves electricity time during warehouse inspection Information when scanning QR, barcode when retrieving: Most imported goods have barcodes, on which we can check the product name, place of origin (where we import), production date, date of export to Vietnam, which product belongs to a specific shipment.

Before entering the warehouse, each material is added a Qrcode: Product name, information on the date of entering the warehouse, the person entering the warehouse, the area where the materials are placed, the processing deadline, which materials will be processed and exported to the warehouse which company, and the expected delivery date.

With the target target only is being backlogged in the process of importing electronic components which is different from the theories learned at school From there, it is proposed to give some ideas on Improving favorable conditions and improving efficiency for this work.

ANALYSIS OF COMPANY'S CURRENT BUSINESS CONDITION/STATUS

Company profile

T.T.T.I Da Nang Co., Ltd has been formed and developed since 2004 until now the company has been grown in all aspects The company always completes all the plans set out, calculates output as well as profits, increases incomes, and saves the lives of company employees TTTI Da Nang was born as a subsidiary of TODAI Corporation with 100% foreign investment, committed to creating the best quality products to serve customers With the motto of continuous improvement to create trust beyond customer satisfaction The company is located at Lot 31, Da Nang Industrial Park, An Hai Bac Ward, Son Tra District, Da Nang City The CEO is Mr Yugo Shimura Phone: 02363935145 Tax code: 0401377162 TTTI Da Nang Co., Ltd has an abundant labor force with 300 employees, of which 20 people are directly engaged in business, and 280 people are directly engaged in production.

 (Malaysia) Sdn Bhd., headquarters at: 1-1 to 1-3 Jalan Taruka, Larkin

Industrial Estate, Larkin, Johor Bahru, Johor Malaysia;

 Todai Electric Ltd., head office at: 3-48-6 Sendagi, Bunkyo-ku, Tokyo, Japan

 Towa Denki Co., Ltd., head office at: 2-13-8, Shibashi, Minato-ku, Tokyo, Japan

 I -MAG Electronics Co., Ltd., head office at: 3F, No.9, Lane 768, Sec.4 Pa The Road, Nan-kang 115, Taipei, Taiwan.

2.1.2 Mission Statements of TTTI Da Nang:

T.T.T.I Da Nang always strives to meet the strict demands on technology, product quality as well as bulk orders With advanced Japanese machinery and equipment, a team of highly skilled and dedicated employees have contributed to building TTTI Da Nang's solid foothold with customers and growing prestige higher in the electronic component processing industry.

The company's operational objectives is to excel in the processing,manufacturing and exporting electronic components, air coils from the province,filters, shortwave transformers, high frequency coils, slitting tapes, assembly of electronic prints The main export markets are Taiwan, China, Thailand and Japan The main import markets are Taiwan, Thailand and Japan.

2.1.3 Organizational Chart of TTTI Da Nang Co., Ltd.:

Diagram 1: Organizational chart of TTTI Da Nang company.

(Source: Profile of TTTI Da Nang Company Limited)

Functions and duties of the departme:

- Factory Manager: The person responsible for the production activities of the company.

With the task of managing and operating all activities at the company's factory in accordance with the assigned functions and tasks Planning active target item of the master host Organize work assignment, urge and supervise departments to ensure on schedule and quality according to standards Make production plan and organize work according to technological process, order, monthly/quarterly production plan Manage all machinery, equipment, materials, finished products, semi-finished products, warehouses and cargo under the management of the factory Making work programs and managing related staffs The objective is to meet the functional requirements of each department.

- Accounting Department : Including accounting staff and human resources staff.

- Accounting staff: Perform the task of organizing recording, accounting, archiving and preserving accounting and bookkeeping systems in accordance with the State's regulations, Advising the director on the statistical situation in accordance with regulations of the state, managing materials and finance to ensure production and business activities of the company

- Human resources staff : Planning to recruit positions for each department of the company suitable, offering the company has enough human resources to serve the production process.

- Quality Control Department : Carrying out quality inspection of the company's processes and regulations Check the parameters on the production line of the whole company from beginning to end to ensure the prescribed standards Check and supervise the work of executives of transportation staff at each work stage of the production process Monitor and handle defective goods according to the correct procedure Supervising the activities of masters: Conditions of warehouse hygiene, equipment hygiene, personal hygiene Perform other requests as directed by superiors.

- Technical Department : Design and develop criteria to ensure the right standards, save materials in the production process Determine the consumption of raw materials for each commodity code that the company is about to implement Organize the design of the technology press line to ensure the right product for each type of product.

- Production Department : Received documentation of running goods from the technical department Conduct strict monitoring, measurement and classification of the production process at the warehouse Follow up the production situation of the company to ensure the technical requirements are set out Conduct a monthly total quality assessment, find out the causes of failure to resolve Build and maintain a quality management system according to quality standards.

- Planning Department : An ambitious department for the Director to build long- term plans, shorten the time limit for planning, Anticipate to ensure production according to capacity Supply and delivery of supplies and raw materials for production under economic contracts and carry out procedures related to import and export Organize the warehouse keeping and distribution department

Import-Export Department: Negotiating with partners to develop products, draft, translate, control content of transaction information, internal and external in English. Signing contracts, developing import plans, drafting associations, foreign trade contracts, managing the work of export staff Manage, supervise and develop the work of receiving orders, making delivery procedures Be responsible to the Director for the execution of export customers' orders to ensure on schedule with the right products, in accordance with regulations and laws.

Purchasing department: Planning to purchase raw materials and supply suitable materials for outsourcing activities Managing and operating staff purchasing and supplying raw materials to perform professional work Proposing and implementing purchase requests for raw materials to meet production activities on the basis of approved reductions in a quick, proactive and efficient manner.

Warehouse department: Perform import and export procedures Check the minimum inventory, carry out the order procedures of the warehouse, ensure the standardization of the goods in the warehouse Strictly comply with fire prevention and safety regulations in the warehouse.

The company's field of business activities

TTTI Company specializes in processing, attaching components and electronic equipment, but because the requirements for raw materials for domestic production work do not meet the requirements of the company, the company often has to import the whole number of documents from the company mayors such as China, Korea, Japan, etc to meet the production line, including:

- Bobbin: Cylindrical shape, 3 cm diameter distance, used to manufacture wave- blocking variant.

- Core: Used to attach the quick version to the electronic.

- Copper wire: There are 2 types of copper wire and copper wire

- Some other materials: tubes, limbs, bandages, etc.

2.2.2 Export of electronic components and electronic products:

Manufacturing, processing and exporting electronic components, inductors, degaussing coils, filters, shutdown transformers, high frequency coils, tape slots, electronic internal installations.

Each year, the company produces outsourcing, specific electronic items as follows:

Name items Average over a year

Magnetic blocking coil (Unit: female) 8 000 won

Types of electronic filters (Unit: filter) 10 000 won

Shortwave transmitter (unit: female) 6 000 won

Electronic components (Unit: female) 48 000 won

Table 1.1: TTT I Da Nang Company production department

(Source: TTTI production department)The main market of the company's products are countries such as China, Japan,Korea, Taiwan, etc the company is always highly appreciated in the market The company is always looking for new partners at home and abroad to expand the market and develop the company's business.

The situation of resources of TTTI Da Nang company

By the end of 2022 TTTI Da Nang company has more than 1000 employees and workers, specifically as follows:

Director first first first - - accounting department

Table 1.2 Human resource situation of the company in 2020-2022

(Source: Human Resources Department - TTTI Da Nang Company)

In general, the company's human resources over the past 3 years have not changed much, only in some parts such as QC, production, and warehousing For example, in the warehouse department, by 2020, the number of employees will increase from 9 to 16 foreigners, because the company's goods may be imported more and more, if the number of employees is small, it is difficult to manage closely close the source source saved to the repository The number of employees in the technical department is reduced because it is possible that the company has been in operation for a long time by now (from 2004 to present), technical problems are less difficult, The company should have rotated the number of employees in one department to another such as the storage department, the production department.

The number of human resources of the company since its establishment is quite small, mainly workers Every year, the company recruits about 100 more workers to serve the production line, a steady increase of about 20% per year Depending on production needs, the company will recruit a large number of workers to meet production needs.

Total initial investment capital is: 2,000,000 USD (equivalent to about 46 billion VND), in which:

Each year receive an additional financial investment from TODAI corporation with the range from 50,000 USD to 100,000 USD.

Facilities: Headquarters, transport vehicles, machinery, etc., the equipment is 100% invested from the parent company.

The total area of the company is nearly 1 hectare, nine bags, 1 production plant,

05 working rooms for departments, 02 warehouses, 02 parking lots, 01 canteen with a capacity of about 2000 employees – staff.

Business results of TTTI Da Nang company in 2020 - 2022

Expenses for insurance and maintenance services

Table 1 3: Business results of TTTI Da Nang Co., Ltd in the period of 2020-2022.

(Source: Accounting Department – TTTI Da Nang Company)

General comments on business results from 2020-2022:

Through the analysis of the company's business results from 2020 - 2022, it can be seen that the revenue and profit that the company has earned over the last 3 years has increased, but this increase is not a boost according to expectations The specifics are as follows:

- In terms of total revenue : In 2020, the revenue will reach VND 36,977,951,990 In 2020, Japan's revenue is about 10.1% higher than in 2021, equivalent to a value of VND 3,732,098,316 The reason for this decrease in revenue is that in 2021 and early 2022, the Covid-19 epidemic broke out, so the business process in this period faced many difficulties, there was a period when Vietnam had to seriously stop working The mechanism of the border gates, so the goods are backlogged, the storage costs are high, the goods are damaged a lot, which proves why the company's revenue in 2021 will decrease significantly compared to the previous year there By 2022, the company's revenue is only 37,256,565,982 VND, an increase of 4,010,712,308 VND, compared with revenue in 2021, business activities have a new development.

- Regarding business expenses : In 2020, business are VND 24,362,186,006 In

2021, business expenses will decrease by VND 1,957,675,002 compared to 2020, equivalent to 8.04% By 2022, business expenses will be at VND 23,170,059,640, an increase of 3.42% compared to 2021.

- Regarding profit before and after tax: The corporate income tax rate is determined at 20% based on the tax that the company has calculated the profit after tax of each year, the profit after deducting expenses and taxes in general tend to increase, specifically in 2020, profit after tax will reach VND 10,092,612,787 However, by

2021, due to the impact of the epidemic, the company's business was reduced, the amount of exported goods decreased significantly, the profit was only 8,673,074,107 VND But by 2022, the company's business situation began to stabilize, so profit after tax increased significantly to VND 11,269,176,274.

In general, the business situation of the company is improved and developed in the domestic and foreign markets The number of orders is increasing, the number of processed products at the company is always stable and of high quality over the years,the skills of the workforce are increasingly improved and enhanced.

Through the analysis results, it is found that the business performance of the company is evaluated as quite good In order to better promote business activities, the company needs to carefully study the sources of purchased goods and prices in the market, promote and promote good relationships with many domestic and foreign partners, thereby finding The service partner transmits the system to spread the risk, avoid the situation of missing purchases, the impact of not complying with the provisions of the contract or being forced to price Above all, the company's products must be of better quality to better meet the needs of the market's gap requirements, increase the processing value more, because of the fact that the processing value that the company collects after the company that excludes the non-profit only earns still low, compared with costs It is worth noting that the company needs to pay attention in preventing risks from political and economic instability such as the US-China trade war, the US presidential election but facing many concerns Protests, or social issues such as the newly spreading Covid-19 virus, frequent natural disasters, and frequent floods have caused not only TTT I company but also many other companies and businesses to be affected enterprises need to have a way to adapt and be suitable to the situation of the market, economy and society in the country and internationally.

The consumption market of TTT I Da Nang Co., Ltd is mainly foreign markets, customers will directly order at TODAI Corporation in Japan and TTTI Da Nang company will receive this order from the corporation company, whose task is to meet the requirements of customers' orders.

In addition, the company still exploits the domestic market, but it is quite small,although the quality of the company's products is quite high, but domestic consumers are little known because the company only produces according to the orders of foreign companies The company's main consumption markets are countries such as China,Japan, Korea, Taiwan Along with long-term customers, the company is always looking for new domestic and foreign partners to open expand the market and develop the company's business activities Below are some of the regular customers ordering and some of the products they have been buying at the company.

REDWING CW Company (China) Scroll wire query from

Electronic filter electronic components ELEMATEC Company (China) Electronic filter ice slice

JFE Company (Thailand) Electronic filter electronic components

TDK Company (Korea) Shortcut machine variable

Scroll wire query from SẸNJU Company (Japan) Types of electronic filters electronic components

Table 1 4: Number of long-term customers of TTTI Da Nang company

(Source: Purchasing Department – TTTI Da Nang Company) ã

Comments on the company's production assets and capital sources:

2021/2021 2022/2021 channel deviation Ratio (%) channel deviation Ratio (%)

Table 1.5 : Balance sheet of TTTI company in 2020-2022

(Source: Accounting Department – TTTI Da Nang Company)

From the balance sheet, some observations can be drawn as follows:

Total assets: Total assets in 2020 are VND 31,932,716,424, in 2021 total assets will reach VND 32,283,243,498 By 2022, total assets will be 34,993,495,979 VND. Based on the above data, it is possible to calculate the ratio of the difference between the increase and decrease in assets between men as follows:

- Total assets in 2021 compared to 2020 increased by 305,527,07 VND, but this is only an increase, only increasing by 0.96% of total assets in 2018.

- Total assets in 2022 compared to 2021 increased by 8.55%, corresponding to an increase in value of VND 2,755,252,481, business situation to increase, revenue is quite high, which makes the total Assets Products also makes this year, notably short- term assets with great value VND 20,980,220,940.

Regarding capital: Total capital in 2020, 2021 and 2022 is 31,932,716,424 VND, 32,238,243,498 VND, 34,993,495,979 VND respectively Total capital has increased over the past 3 years, specifically as follows:

-Liabilities: In 2019 Liabilities increased by 4.53% compared to 2018 with the exchange rate of 888,190.997 VND, the increase in 2022 is 17.78% compared to 2021. Because in 2021 the epidemic situation takes place The company does not have enough expected financial resources, so it has to take out an additional long-term loan to be able to pay the job loss allowance and maintain the company's export activities.

In addition, customer's receivable Goods are also affected because companies are affected by the epidemic situation, so the payment time is longer.

-Equity's equity compared to decrease, equity by 2022 will decrease to only 10,875,408,951 VND down about 7.57% in 2021 The reason is due to annual TODAI Corporation in Japan will invest in TTT I company an investment of more than 2,000,000,000 VND, but by the end of 2021 and beginning of 2022, the epidemic situation in Japan is complicated, TODAI company's operation is not as effective as in the past years in advance, so investment has been reduced. basis and balance sheet on the situation of assets and capital can be seen, assets and capital tend to increase over the years, the increase of assets and capital has an impact on business operations or no longer need to rely on the business forecast and the size of the company in the afternoon to be able to make an accurate assessment of this increase.

RESEARCH METHODOLOGY

Research method used

This project uses the descriptive method of research trying to describe the current traceability system of TTTI Da Nang to be able to suggest possible solution The data gathering procedure employed involves a qualitative approach using interview and meetings with the warehouse and production employees as a primary data gathering method.

A qualitative data and participative observation are preeminently accommodated to ascertain the issues relating to traceability of the imported products of T.T.T.ILtd,Co Besides that, some research design methodology was also explored.

Respondents of the Study

Interview took place in 3 days (April 20, 2023 - April 22, 2023).

Including 16 employees at the warehouse, aged from 24-33 years old

+ 1 Head of product traceability department at the warehouse

+ 6 specialists in product traceability department at the warehouse

Data Gathering Method

Collect data by interviewing employees working at warehouses of T.T.T.I Co., Ltd Through the collected answers based on the interview questionnaire set up to collect information related to the traceability of components after import, in order to collect information in accordance with the objectives and tasks of the Company. research This method is widely used in scientific research and in businesses to collect information from direct subjects.

The data should be obtained from prominent information channels, with clear origin and additional information that needs to be verified from the competent authorities The data here is provided by TTTI Da Nang Co., Ltd.

Primary data is taken from the information and documents provided by the company, especially the archives on component traceability at T.T.T.I Da Nang Co.,Ltd.

Including document information about QR code access, parameters of electronic components and company financial statements over the years at the company These data are stored in departments within the company The collected data is now used for the analysis of issues related to the research paper

External data are documents related to product traceability, Logistics documents and research articles related to electronic components Process theories of traceability,warehouse process management, enterprise,

PRESENTATIONS OF FINDINGS AND ANALYSIS OF DATA

Current status of the component traceability process at the company

Nowadays , consumers' interest is not limited to product quality or design, but also includes information related to the process of creating products and bringing products to end customers, especially items that directly affect health such as pharmaceuticals, foodstuffs, beverages, etc Therefore, the traceability of goods has become a mandatory standard In the world, traceability has been widely practiced towards civilized production and trade.

In Workshop "Traceability of goods contributes to trade facilitation" organized by the Ministry of Industry and Trade on August 29, 2018 , Agricultural Counselor (Australian Embassy) in Vietnam Amy Guihot said, Traceability is an important part of the food management system in Australia Food processing enterprises must identify the origin of input materials, packaging specifications, name and address of the supplier, date of transaction and delivery, volume and quantity of products upon delivery, etc.

Customers always demand very high not only the design but also the quality of the product If the goods are defective or do not meet their needs, the supplier is forced to conduct warranty or product recall activities as well as compensate for losses This is an unpredictable cost if the enterprise does not have a traceability management system that can trace the production process.

Not only that, electronics companies are also facing increasing pressure to reduce costs through lean manufacturing practices Production management philosophies (such as Lean) require organizations to detail improvement tasks, such as supply inputs, redundancies on the production line, and worker errors To clearly identify the above issues, businesses need to identify the root causes of the problems and develop corrective action plans.

The importance and necessity of information retrieval is being concerned:

Traceability systems provide the data needed to detect and correct inefficient processes or repetitive work, leading to reduced errors and waste, especially the cost of raw materials, which accounts for 80% of the cost of a product in the electronics industry… Thus, each factory can detect defects early and have a timely treatment plan, helping to reduce minimize recovery costs (It is estimated that recall costs increase tenfold at each step of the product lifecycle.)

Another benefit of a traceability system is to ensure that your business will always be in compliance Because, each traceability system always sets out rigorous processes and operations that the factory needs to ensure It is designed based on quality standards such as ISO, IPC… From complying with these rules, enterprises completely meet the output problem according to strict international standards.The traceability not only makes the production process transparent, prevents fraud, counterfeiting and counterfeiting of products, but also enhances product value.

However, the reality shows that many consumers do not properly understand the value and principle of the traceability stamp Meanwhile, Vietnamese enterprises, especially small and medium-sized enterprises, still have difficulties in researching, building and implementing a traceability system for each specific product or product group Currently, the use of traceability stamps is only applied to certain items in big cities such as Hanoi, Da Nang, and Ho Chi Minh City The traceability system is still closed, mainly produced and operated by enterprises, so the scope and users are still limited Imported goods , through traceability, can control the quality of imported goods better, create confidence for consumers and equal competition between imported and domestically produced goods

The national commodity product traceability portal plays a central role in the traceability ecosystem, with the participation of all parties in the supply chain such as manufacturers, packers, shipping units, distributors, retailers, traceability solution providers and state management agencies The objective is to improve management efficiency, promote traceability activities for international integration and ensure the quality and safety of products and goods throughout the supply chain.

Vietnam is a country with a lot of valuable products However, the export market share to the international market is quite low That's because the product has not been proven to have a clear origin Small-scale production, scale and methods are still limited The application of this solution helps businesses develop strongly and improve products Thereby improving the quality of products reaching out to the world That is one of the reasons that TTTI Co., Ltd has applied and developed more widely the retrieval of component origin information when importing According to statistics from the national barcode center, at the present time, traceability is generally in the form of information retrieval Very few enterprises can fully implement the process of traceability

As mentioned above, the retrieval of this information is circulated internally between the place of import which is a foreign enterprise (input) and the company and the enterprise receiving the finished product (output).

Specifically: Foreign enterprises (Component production units)- TTTI Co., Ltd (Application for import for processing)- Domestic and export enterprises (Order unit) TTTI Co., Ltd wishes to retrieve this information to serve the supply chain.

First: to transparent information of a product through the stages of production, processing and distribution.

Second: serve the needs of consumers, rest assured that there is an information base to choose genuine goods , quickly grasp information about whether the selected product is a standard product or not

Third: to serve for state management agencies, in the process of managing and controlling goods on the market

Using questionnaires to interview company employees

This set of questions was compiled after an internship at the company and summed up the best questions to consult with employees at TTTI Co., Ltd.'s warehouse The answer will be the evaluation comment that gives the most practical results related to the retrieval process at the company in this project

Q uestionnaire if it is a warehouse employee:

In-depth traceability que stionnaire:

-What is the biggest challenge you face when going to work?

-Is it difficult to trace the origin of components?

- How many days does the import process from the port to the company's warehouse take?

- About how many products are imported in a shipment of components?

- When does the component traceability process start, which part does it?

- How long does it take to trace the origin of that part?

- Are the retrieval results positive? Are unsatisfactory products too much?

- How will defective products be handled at the warehouse, who does it?

-Does the retrieval process take a long time?

-If you have access to it but it is still a faulty component, what should you do?

Table 4.1: Prepared interview questions for employees at the warehouse of TTTI Co.,

Evaluation of interview results on the reality of accessing electronic

4.3.1 Group answer similar of interview results :

Question group The answer is almost the same Ratio

Classify Components imported too few or too many difficult to sort and arrange

Components are small but many are easily confused 60%

Access Traceability work is based on the existing process so it is not too difficult

The retrieval results in product information reaching 75%.

Retrieval products without information always exist 100%

The retrieval process takes 2-3 days 50%

Table 4.2: General assessment of results after interviewing employees at TTTI

4.3.2 The data presents the results of the overall assessment of the responses:

Interview took place in 3 days (April 20, 2023 - April 22, 2023).

Including 16 employees at the warehouse, aged from 24-33 years old (including

+ 1 Head of product traceability department at the warehouse

+ 6 specialists in product traceability department at the warehouse

The age of personnel at the company shows the seniority working at the company, qualifications and working knowledge

+ 1 Head of product traceability department at the 33-year-old warehouse.

The role of the Head of the Retrieval Department is to manage and run all activities, delegate tasks to subordinates, take responsibility for their own work as well as goods in the warehouse before the whole enterprise This age shows that they have worked long enough to fully understand the nature of the work and are professional in controlling and managing work better Avoid embarrassing situations in handling work and assigning work to other employees Timely handling of unexpected problems.

+ 6 specialists in product traceability department at the warehouse

Product traceability specialist is from 2 to 4 -29 years old, which also shows the seniority of the work, through the interview, it shows that they also love this job and are highly focused on the field the work they are doing With this age, stable jobs will have less job hopping, in this job, this subject is not too young nor too old to have the skills and composure to work more accurately and thoroughly Interviewing this human resource also collected more accurate results about both job information and years of work experience Besides, the use of technology by employees is also somewhat more sensitive, knowledgeable about social media, adaptability, cooperation and professionalism, always full of enthusiasm and confidence.

SWOT of product tracking process of components at TTTI co., ltd

SWOT is analyzed based on the following factors: a Traceability System User satisfaction b Information c Intention to use d System and service quality

4.4.1.1 SWOT of Traceability System User satisfaction:

- Improve customer satisfaction , service selection partners

- Safety barriers to help consumers identify and eliminate counterfeit goods

- Increase competition and stimulate buying behavior

- The organization does well and distinguishes itself from competitors

- Fierce competition from similar products

- Building a traceability system will increase the cost of the business, making it difficult to achieve results in a short time.

-Higher technical requirements for operators, high equipment costs, and high personal identification required by the system

- Deep concern about product origin from consumers.

- A strong brand, loyal customers, a solid balance sheet, unique technology

-New trends, unmet needs, changes in customers

-The threat is that there are many competitors offering the same product at a cheaper price, or there are errors or fraud in the traceability of product information that cause distrust

- Increase transparency and trust of the product

- Protect brand and enhance commercial value

- Minimize legal and negative risks

- Takes a lot of time and effort to collect and verify

- Consumer trends are interested in the origin and quality of products-

- Electronic traceability is the basis for applying new technologies such as IoT,

AI, blockchain to improve the competitiveness of enterprises.

- Electronic traceability must ensure information safety and data security during exchange and storage

- Electronic traceability must have an agreement on encryption standards and verification methods between parties in the supply chain.

4.4.1.3 SWOT of Intention to use:

- Improved compliance with industry regulations and standards

Electronic traceability requires the cooperation of stakeholders in the supply chain, from the supplier of the raw materials to the end customer.

- Transparency about goods is deeply concerned

-Quick reply to the product information elements that partners need

- Small mistakes, mistakes can cause distrust

- Electronic traceability faces constant technological and regulatory change

4.4.1.4 SWOT of System and service quality:

- Increased flexibility and quick response to customer needs

- Electronic traceability requires high technology investment, barcode readers, data management software and network connection

- Electronic traceability can be difficult to read 2D DPM codes on small electronic components, due to code size, laser engraving quality and distortion due to heating process

- Electronic traceability helps to ensure product quality, increase business reputation and brand

- Electronic traceability helps save costs, increase production efficiency, reduce waste and errors

- Electronic traceability helps to comply with international quality regulations and standards such as ISO, IPC

- Electronic traceability helps detect and correct problems in the production process in a timely manner

-Change the process to suit the development of technology over time-Retrieval is still in development

4.4.2 Problem of SWOT traceability issues encountered d uring the usage of the imported products of TTTI company:

Summary of the issue of traceability of electronic components in SWOT is as follows:

Electronic component traceability is a technique that helps in tracking and verifying the origin and quality of electronic components used in the manufacture of electronic devices.-Electronic component traceability can bring many benefits to manufacturers and consumers, such as increasing transparency, reliability, safety, efficiency and sustainability of products Traceability of electronic components also faces many problems challenges and risks, such as high costs, long lead times, lack of standardization, stiff competition, and errors or fraud.

SWOT analysis helps to identify the strengths, weaknesses, opportunities and threats of electronic components traceability, and from there to suggest appropriate strategies to exploit the advantages and overcome the disadvantages of electronic components This technique :

 Leverage strengths to exploit opportunities: can use their product information traceability system to differentiate and add value to consumers, and to comply with policies and new regulations.

 Overcoming weaknesses to reduce threats: can seek access channels to expand market share and attract new partners , as well as to build relationships with reputable partners and suppliers to ensure product quality.

 Leverage strengths to minimize weaknesses: can use their product information traceability technology to improve supply chain management efficiency and reduce operational costs.

 Overcoming weaknesses to exploit opportunities: can enhance the capacity and skills of employees to serve customers better and create higher satisfaction.

Overall assessment of SWOT factors for the traceability process of electronic

Applying the information traceability process to the outsourcing business process: The company has applied the production process very early, since then the product is more trusted and the output companies choose the right contract work. Today's production environment has substantially increased the number of issues that need to be managed in real time, driving the evolution of traceability from primarily providing quality assurance to solving nearly every store floor management problem. This QR code retrieval process was brought back from abroad and fully invested from the main company in Ho Chi Minh City The company's investment capital is 100% from Japan Programs are pre-programmed

The traceability label is faulty, lost, blurred, torn, due to many factors such as: Goods imported by sea sometimes inevitably weather factors, due to customs inspection, procedures that cause for traceability stamps on products that are torn, faded, or lost.

The traceable label does not match the product Ex: components Memristor but retrieves the product name Antenna Thus, it is clear that the stamp has been mistakenly pasted or entered the wrong retrieval information

The problem of not being able to be retrieved has not been solved The process is completely applied by technology, mechanical malfunction is a common problem. These include: materials management to ensure correct production setup; monitor equipment usage to maximize all production resource opportunities; capture production events for process control; implementation of the roadmap; repair management; Real-time overall visibility to monitor and improve key performance metrics.

Data loss: The data of each shipment is stored in an excel file and secured by a representative of the retrieval department This data is not guaranteed to be preserved forever because it was lost Machine factors, system errors, viruses that pollute data, The retrieved data is also cloud data, connected by the first company and TTTI Co., Ltd to be able to exchange together change, cloud data still exists many risks because there is no replica set.

The challenge of product traceability is the lack of consistency in traceability regulations and standards across countries and regions; lack of information technology infrastructure and technology use skills of enterprises; lack of cooperation between stakeholders in the supply chain; lack of acceptance and trust in consumer traceability technology

Building a traceability system will increase the cost of the business, making it difficult to achieve results in a short time Higher technical requirements for operators, equipment costs and personal identification according to system requirements are high The retrieval process is just in development In recent years, science and technology have developed rapidly, and mobile Internet technology has led the world. The 5G era has arrived and 5G technology is now integrated with the Internet of Things The core of the technology on which the traceability system of electronic components is also based is cloud data (*) Is a product traceability management technology that has not been fully developed.

(*) Cloud storage is a cloud computing model that allows storing data and files on the Internet through a cloud service provider, which you access through the public Internet or a private network connection specialized Hosting providers securely manage and maintain storage servers, infrastructure, and networks to ensure you have access to your data when you need it at near-scale Unlimited and flexible capacity. Cloud storage eliminates the need to purchase and manage data warehouse infrastructure, providing flexibility, scalability, and durability, plus anytime data access, everywhere.

The traceability process is being deeply concerned by the Government and widely disseminated in businesses: Legality and recognized merchandise Eliminate illegal activities in the supply chain. Whether it is corruption in which farmers are not paid on time or overfishing without permits, traceability gives suppliers and customers confidence that what is they are buying is legal, safe and fair dealing.

Deep concern about the origin of products from consumers A high-end electronic product that requires all operating details to be genuine, TTTI's target customers are manufacturing companies.device- is the input output of machined electronic components They need to ensure that the installation details are original and genuine to continue the installation process to the final product.Technology is gradually developing strongly and essential, so the development factors of components are also invested a lot The demand for electronics is high, since technology products are diversified, which is the foundation for electronic components to be demanded more and more - this is one of the important opportunity factors for the company's development company exists and develops.

The enhancement of technology application in production, processing, construction and operation of the traceability system of agricultural products is one of the important orientations to realize the goal of promoting domestic and export markets increase added value for businesses and industries In general, in the context of the input box, the company has tried to thoroughly apply the most optimal features to the company's electronic component business, but there are still many advantages and disadvantages.

For businesses: protect products from bad guys who want to counterfeit goods and copy brands; manage and strengthen chain cooperation; implementation of legal regulations on traceability; improve brand recognition and promotion; product information management; Save time, cost and manpower

For consumers: verify information about products and businesses quickly, in detail and most accurately; increased confidence in the quality and safety of products; Safety barriers help eliminate fakes of poor quality

For market management units: provide data to monitor, inspect and handle violations of food safety; improve the operational efficiency of state agencies; support the implementation of Free Trade Agreements

From there, the most practical solutions are summarized.

SOLUTIONS TO COMPLETE THE PROCESS OF

Recommendations can be drawn out for better TRACEABILITY

5.1.1 Solution in terms of personnel of the goods information retrieval department at TTTI Co., Ltd.:

Although the organizational structure of the company was clearly divided The company's organizational structure follows a relatively independent one-level model between departments Each department in the company is responsible to only one upper management level and the deputy level But in each department, there should be a clear division of work and tasks of each group and individual, avoid concurrent responsibility for an individual or a group As a result, the person undertaking the job will not be able to perform and control the work effectively This is the reason that the access department, although not too large in the company, is an important and important part that needs attention, sometimes it is difficult to arrange components after retrieval at the warehouse through too many or too few components in such a shipment.

For superiors, it is necessary to pay close attention to the employees in the operation of work, closely monitor and evaluate the ability and skill level of each member To evaluate, add suggestions and honor so that employees can do better. Employee mentoring is one of the most commonly used methods Through the actual work that the employee has to perform every day, the tutor will show the employee the problems that still exist In addition, the transmission of personal experiences, core skills is beneficial for the development of employees Organizing training sessions is also one of the popular employee training methods in the business Training sessions can last for a certain period of time with the participation of training specialists.

Following up on the work progress of the personnel, currently at TTTI Co., Ltd.,the staffs have quite stable seniority and work quite well from attitude to qualifications What is needed here is learning and advanced changes need to be applied if necessary to improve skills and skills, at par with international standards, to become more and more modern.

Advanced technology makes the form of online training is promoting its full advantages With online employee training methods, businesses and employees save a lot of time and money spent on training and learning Resources are always available, staff can spend time studying at any time Besides, a strict training quality and process management system to support businesses to improve optimal work performance. Currently, online human resource training is a trend applied by many businesses For employees' free time, they can access training frameworks to work better without being passively bored by 1 repetitive job.

5.1.2 Solutions in terms of technology application at TTTI Co., Ltd

In order to meet export needs, the traceability stamp can be displayed in different languages at the request of the customer, meeting the requirements for transparency of product information of the import market.

In addition to capturing detailed material information, a robust work order system will also capture detailed information about each production and testing employee assigned to the job Through the use of barcode scanning, the date and time of each operator involved in assembling the product is recorded.

(1) Previously, the company had coordinated to require the overseas component supplier to ensure the most accurate output information for each batch and type of component that the company had ordered to import The retrieval of this information links domestic and foreign

(ie the international market), the application technology must ensure smooth connection, the devices must be compatible with each other to be able to access the most accurate.

In case the product cannot be retrieved, instead of returning or canceling it, it can be resolved by storing it and waiting for information from the importing company to supplement information and goods Along with that, the issue of stamp quality is also focused, a batch of components takes a certain time and journey to arrive at the company, unwanted but risks such as weather, transportation, causing tearing, fading the access stamp is pasted before being transported The quality of stamp printing is also a factor that cannot be ignored.

(2) The proposal made here is to constantly improve and upgrade the quality of technological equipment used to retrieve imported product information to the warehouse Check the operation of the equipment on a regular basis to avoid interrupting the information retrieval process Besides, there is a link with the importing company Usually a standard stamp "QR code" will have information of enterprises and traceability units to ensure correct and accurate implementation of product traceability A traceability system needs to be linked between links and units in the chain to bring benefits to participants, increase transparency, thereby improving the reputation of products in the market school The application of digital technology in goods circulation will also be a necessary step for Vietnamese goods and products, which is the digital trade promotion ecosystem This ecosystem is a soft infrastructure in commerce invested and developed by the Government, including basic platforms shared by the economy such as fairs, digital exhibitions, smart trade connections, Specialized database of trade promotion, online consulting - training Especially, related to criteria in trade activities and goods export such as traceability will also be integrated In terms of solutions, digital technology - digital transformation will help a lot for traceability, can record multimedia , unlimited storage, borderless connection, etc., making traceability fast and convenient more convenient, easy transparency and timely support for owners in the supply chain, avoid risks.

5.1.3 Solutions in terms of the process of retrieving imported product information to the warehouse:

There are still many backlogs in the traceability process even though it has been operating for many years at the company Bad production process can cause defective products in batches, poor quality of output products, difficult for managers to control the product production process, etc., causing cost losses to enterprises Compare the difficulty of the factory in managing the production process and product traceability

Capture clear information on production progress: Software systems must always be checked and upgraded to help synchronize product information between all parts involved in the production process As a result, businesses will avoid the fact that each department only knows the progress of its department (fragmented information), incomplete information, late update.

There is a link between departments : Easily exchange and support work processing between employees and departments, helping the processing process take place quickly.

Calculating specific workloads: Calculating the amount of work completed and the amount of work to be completed helps operators make decisions to increase productivity, are more responsible for job.

Accurately capture the production situation in a timely manner: administrators can monitor regular, continuous, timely and accurate production activities to improve production efficiency in each department, as well as detect production defects in time to solve thoroughly.

Increase operational efficiency: Capturing data information, keeping records of production data from the main stage to the auxiliary stage, helps managers to come up with solutions to boost revenue, reduce production costs, as well as increase production efficiency such as giving timely handling measures in production and business of enterprises.

In order to build a traceability process for electronic components, the company must have a synchronous solution from the import stage (material area) [two is that the company has a clear origin to the production process , mode must most system; Preservation is managed by the enterprise according to the plan, clearly separated for each product.

Advanced retrieval technology , not constantly checking to upgrade the retrieval system Especially, regularly check the process and check the information saved on the system of each product Apply digital technology to improve business efficiency, management efficiency, enhance capacity and competitiveness of enterprises and create new values Digital transformation activities can range from digitizing business and management data of enterprises, applying digital technology to automate and optimize business processes, management processes, products and services business output, reporting process, work coordination in the enterprise to transforming the entire business model, creating new value for the business.Digital transformation in enterprises and small business/manufacturing households is not simply about introducing digital technology, but it needs to be combined with standardization of business processes and management processes in these founding Digital transformation in the world has been spreading in many businesses and organizations around the world and is one of the priorities in business investment activities Our businesses at the end of the supply chain (retail/distribution/manufacturing) can collaborate with local/international suppliers to develop solutions that match their business and scale For export orientations, it is necessary to clearly define the set of information retrieved by the target market in order to come up with an appropriate title Solutions need to be applied throughout the supply chain to ensure consistency in product information, create transparency for businesses, and promptly detect problems in the supply chain to provide specific solutions .

Enterprises need to have training sessions, share with partners to raise awareness and provide knowledge to use the solution.