An investigation on the traceability of the imported electronic components at the warehouse in ttti da nang co , ltd

DUY TAN UNIVERSITY FACULTY OF ECONOMIC-FINANCE MAJORS: LOGISTICS AND SUPPLY CHAIN MANAGEMENT    GRADUATION THESIS TOPIC: " c " NAME : DINH THI KIM NGUYEN ID : 25204710569 CLASS : K25HP- QLC1 INSTRUCTORS : DR VENUS VERICABLANCA HUYNH THI NGOC HIEN Da Nang, May 2023 ACKNOWLEDGEMENT Assigned by the teachers of the Faculty of Economics and Finance, Duy Tan University , after nearly three months of doing the internship, I completed the graduation thesis with the topic "Investigation and traceability of imported electronic components" at the warehouse of TTTI Da Nang Co., Ltd ” To complete the assigned tasks, in addition to my own learning efforts, I also have the dedicated guidance of teachers, aunts and uncles at businesses First of all, I would like to sincerely thank lecturer Venus Vericablanca, who directly enjoyed the guidance as well as provided the necessary information for this thesis, helping me to orientate the problem to in his dissertation I sincerely thank teacher Huynh Thi Ngoc Hien , my companion and guide Venus for guiding me, explaining, editing the details to write the most complete thesis during the internship period With the deepest gratitude, I would like to send to the teachers at the Faculty of Economics and Finance, majoring in Logistic and Supply Chain Management, who have imparted valuable knowledge to me during my study at the university field Thanks to the guidance and teaching of the teachers, my research topic can be completed well I would like to express my sincere thanks to Mr Tran Van Dat and TTTI Da Nang Co., Ltd for enthusiastically providing the information that I need at the company, and creating conditions for me to have a good internship environment , help guide and acquire many useful knowledge Everyone is enthusiastic to help, although the company's workload is increasing day by day, the company still takes the time to provide enthusiastic guidance However, because of my limited professional knowledge and my lack of practical experience, the content of the report is inevitably All officers and employees at enterprises to report this to be more complete Once again, I would like to send to you, friends, uncles and brothers and sisters at businesses, sincerely and best thanks! Da Nang , May 2023 Students Dinh Thi Kim Nguyen GUARANTEE I hereby declare that this thesis is my work under the guidance of Ms Dr Venus Vericablanca and Ms Huynh Thi Ngoc Hien The data and research results in this graduate thesis are honest All documents are referenced, the information cited in the thesis has been indicated with the source, clearly describes the author's name, time, and place of publication Da Nang, May 2023 Students Dinh Thi Kim Nguyen LIST OF ABBREVIATION STT PCI QC NFC RFID Provincial Competitiveness Index Quality Control Near-Field Communications Radio Frequency Identification LIST OF TABLES WILL The name of the tables Table 1.1: TTT I Da Nang Company production department Table 1.2 Human resource situation of the company in 2020-2022 Table 3: Business results of TTTI Da Nang Co., Ltd in the period of 2020-2022 Table 4: Number of long-term customers of TTTI Da Nang company Table 1.5 : Balance sheet of TTTI company in 2020-2022 Table 4.1: Prepared interview questions for employees at the warehouse of TTTI Co., Ltd Table 4.2: General assessment of results after interviewing employees at TTTI Co., Ltd.'s warehouse Table of results of information collection from employees at the warehouse of THHH TTTI LIST OF DIAGRAMS The name of the diagrams Diagram 1: Organization chart of the company's TTTI Da Nang Diagram 2: Traceability of components and attach information codes via Qrcode Diagram 3: The process of importing and retrieving electronic events when returning to the warehouse of TTTI Da Nang Co., Ltd LIST OF FIGURES The name of the figures Figure1: Example of an analytics dashboard in a product traceability system Figure 2: Example Product traceability data in the value chain Figure 3: Illustration de QR code Figure 4: Illustrating images small electronic components TABLE OF CONTENTS ACKNOWLEDGEMENT GUARANTEE LIST OF ABBREVIATION LIST OF TABLES WILL LIST OF DIAGRAMS LIST OF FIGURES TABLE OF CONTENTS INTRODUCTION .1 Background of the study .1 Problem Statement Research aims and objectives: Research structure : .3 CHAPTER 1: LITERATURE REVIEW AND THEORETICAL 1.1 Theoretical Background of The Study .4 1.1.1 Traceability game role: 11 1.2 Import and export process of electronic components information: .12 1.2.1 Checking and retrieving goods : 15 1.2.2 QR code and barcode classification: 17 1.3 Accountants check and make invoices: 20 1.3.1 Importance of key accessories: 20 CHAPTER 2: ANALYSIS OF COMPANY'S CURRENT BUSINESS CONDITION/STATUS 22 2.1 Company profile: .22 2.1.1 Company's Overview: 22 2.1.2 Mission Statements of TTTI Da Nang: 22 2.1.3 Organizational Chart of TTTI Da Nang Co., Ltd.: 23 2.2 The company's field of business activities: .25 2.2.1 Import of production materials: 25 2.2.2 Export of electronic components and electronic products: 26 2.3 The situation of resources of TTTI Da Nang company: 27 2.3.1 Labor source: 27 2.3.2 Main resources: .28 2.3.3 Facilities: 28 CHAPTER RESEARCH METHODOLOGY 35 3.1 Research method used .35 3.2 Respondents of the Study: 35 3.3 Data Gathering Method: 35 3.3.1 Primary Data: 35 3.3.2 Secondary Data .35 CHAPTER 4: PRESENTATIONS OF FINDINGS AND ANALYSIS OF DATA 37 4.1 Current status of the component traceability process at the company: 37 4.1.1 For the general situation in production: .37 4.1.2 For TTTI Co., Ltd.: 38 4.2 Using questionnaires to interview company employees: 39 4.3 Evaluation of interview results on the reality of accessing electronic components at the warehouse: 41 4.3.1 Group answer similar of interview results : 41 4.3.2 The data presents the results of the overall assessment of the responses: 41 4.4 SWOT of product tracking process of components at TTTI co., ltd: 42 4.4.1 Analysis SWOT traceability issues encountered d uring the usage of the imported products of TTTI company: 42 4.4.1.1 SWOT of Traceability System User satisfaction: 43 4.4.1.2 SWOT of Information: 44 4.4.1.3 SWOT of Intention to use: 44 4.4.1.4 SWOT of System and service quality: 45 4.4.2 Problem of SWOT traceability issues encountered d uring the usage of the imported products of TTTI company: 46 4.5 Overall assessment of SWOT factors for the traceability process of electronic components at T.T.T.I Co., Ltd 46 4.5.1 Strengths 46 4.5.2 Weaknesses 47 4.5.3 Threats 47