Unit 2 done

Unit Two: SOFTWARE A READING SKILL Warm-up Pair/ Individual work Study the following images and answer these questions Can you name the icons in the images? See the example What can you when you double click these icons? What applications you often use? What for? What you know about software and hardware? Mozzila Firefox Recycle Comprehension Check Cleverbox Software: Problems & Options Executive Summary Talking Software carried out an analysis on the IT estates of the two businesses and the high-level summary is as follows: Problems: Talking Software has noted that: i The IT infrastructure of the two businesses requires consolidation into a single data centre and database There is an opportunity to reduce cost through server consolidation Communications infrastructure is compatible (MPLS-based) but will require some capacity increases on certain links to ensure that the end-users’ experience of using the applications is acceptable ii Server Operating Systems are incompatible being Windows and Linux Desktop Operating Systems are also a problem because Windows and Mac OS are used iii Software Licenses: All departments have been purchasing their own licenses and there are lots of agreements with lots of vendors and no volume discounts There are no coordinated upgrades leaving some users and departments without the software functionality they need This is all leading to high numbers of calls to the IT Helpdesk and significant training costs iv At a departmental level there are the following issues: a) Human Resources: Cleverbox uses HR Pro as its HR application in real time, whilst Smart Route runs their HR activities using Microsoft Excel updated monthly b) Finance: Cleverbox Finance is struggling to integrate with your own HR, Sales and Procurement applications due to different data formats and scheduling This is leading to delays in Payroll for your own staff, late billing to your clients and late invoice payments to suppliers Smart Route uses the Sage Release 2.0 which you will not be able to integrate to c) Manufacturing: Cleverbox uses a self-developed application that integrates well within the business but will be completely incompatible with Smart Route Although it is integrated, the functionality is limited and it provides very little management information Options: Given the observations above, we believe the options for Cleverbox management are to: Invest in Smart Route to change their operating system and replace their applications to mirror Cleverbox A second stage would then consolidate the information of both businesses into a single database This solution will support your business for the next three years The Cost of Option will be one year’s profit and it will take two years to execute Scrap all the legacy software in both businesses and invest in an off-the-shelf ERP (Enterprise Resource Planning) system This will provide a common database and synchronized data across the combined business Modular software applications for each department allow every department to store and retrieve standardized data in real-time This option is future proof Option will cost years of profit and take one year to implement and will support your business for seven years KEY WORDS AND PHRASES (appearing in the order of the text) volume discount (nph): giảm giá mua nhiều coordinated upgrade (nph): nâng cấp đồng bộ/ nâng cấp leaving sb without sth (vph): để mặc/ khiến cho … … IT Helpdesk: phịng/ quầy trợ giúp kỹ thuật cho khách hàng late billing (nph): chậm thông báo hóa đơn cước phí (cho th bao/khách sử dụng dịch vụ) late invoice payment (nph): chậm tốn hóa đơn mua sắm (cho nhà cung cấp hàng hóa, dịch vụ) self-developed (a): tự viết/ tự xây dựng legacy software (nph): phần mềm/ ứng dụng truyền thống/ vốn có off-the-shelf (a): tinh, xuất xưởng, lò Task Read the Problems part and find the word or phrase that means: consolidation joining together into one able to function well together compatible improvements in size or power capacity increases unable to function well together incompatible sellers vendors price reductions for buying in bulk volume discounts properly organized coordinated usefulness problems issues functionality 10 combine to work together integrate Task Use some of the words from Task to complete sentences 1-5 functionality The trial version only has limited _ If you want to use all the features, you have to buy the full version csht nghiêm trọng issues We had some serious _ with our IT infrastructure, so we called in some consultants tư vấn compatible If the printer isn’t _ with your operating system, it won’t work capacity increases our broadband speed has now risen to 24 Mbs After a series of _, volume discounts If all our departments buy new software licenses at the same time, we’ll get good _ Task Fill in the summary below with NO MORE THAN TWO WORDS taken from the text hợp IT estates Talking Software has done an audit on the (1) ……………………… of Cleverbox sở hữu competible and found out several problems Both companies own (2) ……………… kiểm tra and Smart Route communications capacity infrastructure, but certain links should have bigger (3) ………………… The number of calls to the high IT Helpdesk is (4) ……………… because upgrades have not been coordinated across the software functionality departments, as a result, some users and departments lack the (5) …………………… they want phối hợp phân B LISTENING SKILL Task 4 Listen to Emma’s presentation and complete the sheet below detailing Talking Software’s areas of expertise There are NO MORE THAN THREE WORDS and/ or A NUMBER in each gap You listen TWICE Business Processes Team …………………………………………… consultants N Tasks analyze - …………………………………………… business processes V provide - ………….…… a specification or Software Requirements Analysis V Software Development Team software engineers 20 …………………………………, programmers and coders N Tasks software architecture - Design the ………………………… and code and compile the software V bugs - Test the software for ……………… Customize - ………………… an existing software product to fit the needs V Application Implementation Ten people led by a …………………………… project manager Tasks custumoze Install a ………………………………… …… product 10 package Implement an off-the-shelf …………………… , too Task 5 Listen TWICE to Elizabeth and her colleagues presenting on what the company will in the next nine months khả chậm chễ mong đợi Decide if the following statements are True or False Write T or F in each blank F Elizabeth is expecting some possible delays with the IT infrastructures and the Datacenter phận chuyển T Elizabeth wants each department to migrate to the new system at the month end this month cuối tháng All departments will start the cut-over at the same time F chuyển sang departments by departments F Testing will begin on May the first HR department can start employing new staff right now T C LANGUAGE FOCUS tuyển nhân viên Contrasting Ideas But is a conjunction which contrasts ideas in one sentence E.g At the beginning of 1982 the USSR was estimated to have had 25 million telephone sets, but East Germany, Poland and Czechoslovakia had just over million each However, nevertheless However is a conjunction which is used to express contrast in formal speech or writing It is most commonly used at the beginning of a sentence but it can also come in the middle or at the end E.g However, these PAM pulses are not transmitted directly over lines since they would become distorted = These PAM pulses, however, are not transmitted directly over lines since they would become distorted = These PAM pulses are not transmitted directly over lines since they would become distorted, however In contrast, on the other hand are most commonly used at the beginning or in the middle of a sentence, preferably in academic writing E.g - Prestel’s data banks are owned by British Telecom In contrast, Teletel is open to independent companies - Teletel provides electronic mail facilities Prestel, on the other hand, has been slow in offering this service to the general public Even though/ although, despite/ in spite of + Despite/ In spite of can be used to contrast ideas of concession in one sentence + Despite + Noun or Gerund E.g Despite being remote, the team on the ground now have the same capabilities as London, another example of how telecoms and IT can support business that operate in hard-to-reach places + Despite/ In spite of the fact (that) + clause + Even though is a conjunction which is often used in informal speech instead of although It puts greater emphasis on the contrast between the ideas E.g Although the company has improved its customer service, the sales have not much increased Unlike + noun/ noun phrase E.g Unlike 2G service, 3G offers subscribers much faster transmission While/ whereas While and whereas are used to connect two clauses and contrast the ideas in the same sentence E.g Two Canadian manufacturers, Northern Telecoms Ltd and Mittel Corp., will capture 28% of the 2.8 billion dollar market in PBX systems sold in the USA in 1983 while Japanese and European countries will grab an additional 22% The central processing unit (CPU) in ring and bus topologies can be located anywhere in the network, whereas it controls every operation in a star network Task Rewrite these sentences using the words in the brackets Despite her using the telephone, she doesn’t know that her speech is broken up into small batches of time (although) Although she was telephone, she doesn’t know that her speech is broken up into small batches ……… of time ……… In spite of the high prices, youngsters in Vietnam desire to own an IPhone (even though) Even though the prices of iphone are high, youngsters in Vietnam desire to own an IPhone ……… In spite of not knowing Janice’s full name, Bill managed to find her telephone number in the telephone directory when he was in her home town (although) Although Bill did not knew Janice' full name, Bill managed to find her telephone number in telephone number directory when he was ………… in her home town …… Despite having some serious problems with our IT infrastructure in our first days at work, we did not call any consultants (though) 4.Though our company had some serious problems with our IT infrastructure in our first days at work, we did not call any consultants .………… …… Nancy could not connect to the Internet last week despite having 4G service (though) Though Nancy had 4G services, She couldn't connect to the internet .……… Task Use these words or phrases: unlike, in contrast, however, on the other hand to complete the following sentences Each can be used more than once however Videotext has an interactive capability _, Teletext simply provides information Light-emitting diodes (LEDs) give less powerful signals but are much cheaper and last longer Lasers, however , produce light of a closely-defined wavelength and suitable for mono-mode incontracst fibres đồ họa tnh vi incontracst has the advantage of several years’ Telidon offers more sophisticated graphics Prestel, , operating experience Investment priorities in the Third World are still limited _, however priorities in the industrialized world are of great concern British Telecoms, many other associations, has discontinued its telegram service unlike Task Complete sentences 1-5 with an appropriate word or phrase below In spite of / Despite (the fact that)…./ Despite + Noun phrase Although/ Even though/ Though… However, … … whereas… ……but……… in spite of I have heard nothing from the manufacturers, having written to them twice The new phone I have received is purple, the one in the advertisement is blue but although I ordered the computer in May, it did not arrive until August however The special offer included free headphones , these did not arrive The technical support staff were friendly _ not very knowledgeable whereas D WRITING SKILL Showing relationship between ideas by using Time Clause In ESP writing skills, understanding and using Time Clause effectively are among the most important requirements to gain a high score Time clause Study these sentences When two conversations take place at the same time, 32,000 samples have to be transported per second This circuit must be terminated when one of the subscribers decides to replace his or her handset * The When clauses in bold are termed Adverb Clauses, and as they show the time relationships between the two clauses in a sentence, they are preferably called Time Clauses * There are numerous words used to introduce a Time Clause, such as: after, before, while, as, by the time, since, until, as soon as, once, whenever, the first time (that)… Each has a meaning that is notably different from others E.g We subscribed to the VTV Cable as soon as the line was installed in our area (as soon as = almost immediately) Since mobile phones were first introduced in Viet Nam in the 1990s, they have become a more and more popular means of communication (since = starting from the 1990s) * The Time Clause can begin a sentence, separated from the Main Clause by a comma (,) or end it without changing the meaning of the sentence E.g When Apple trademark becomes famous, Apple’s core product lines are the iPhone smart phones, iPad tablet computers, iPod portable media players, and Macintosh computer line * Tenses of the verbs in Time Clauses are normally in Simple Present or Present Perfect even when the clauses refer to actions or intentions in the future E.g When there is an electricity cut-off, the company will use the backup power supply Changing Time Clauses to Modifying Phrases Changing Time Clauses to Modifying Phrases can be done ONLY when the subjects (the doers) of the two clauses are the same E.g After the UK Viewdata has passed an experimental and testing stage, it is now available in many countries  After passing an experimental and testing stage, the UK Viewdata is now available in many countries or The UK Viewdata is now available in many countries after passing an experimental and testing stage  Having passed an experimental and testing stage, the UK Viewdata is now available in many countries Task Combine the following sentences using the words given in the brackets Our grandchildren now may laugh We explain how we used to stand next to a wall in the kitchen to make a phone call (when) When we explain how we used to stand next to a wall in the kitchen to make a phone call, ……………………………………………………………………………………… Our grandchildren now may laugh ………………………………………………………………………………………… Mobiles are fitted permanently in a vehicle They not rely on separate batteries (Once) Once Mobiles are fitted permanently in a vehicle, They not rely on separate batteries ……………………………………………………………………………………… ………………………………………………………………………………………….3 Vietnamese viewers in different regions couldn’t watch and join in the same live show Satellites were first used to broadcast TV programs only about 10 years ago (until) Vietnamese viewers in different regions couldn’t watch and join in the same live show until ……………………………………………………………………………………… Satellites were first used to broadcast TV programs only about 10 years ago ………………………………………………………………………………………….4 INTELSAT invested over three billion US dollars in international communication services by satellite in 1983 It has been able to handle two thirds of all international telephone and data communications (Since) ……………………………………………………………………………………… since INTELSAT invested over three billion US dollars in international communication services by satellite in 1983, It ………………………………………………………………………………………… has been able to handle two thirds of all international telephone and data communications ………………………………………………………………………………………… A new version of a game is introduced, it is instantly welcome and tried by lots of crazy young game players (Whenever) whenaver a new version of a game is introduced, it is instantly welcome and tried by lots of crazy young ……………………………………………………………………………………… game players ………………………………………………………………………………………… Task Change Time Clauses in the following sentences to Modifying Phrases You can be contacted by mobile phone whenever you are in the coverage area You can be contacted by mobile phone whenever you being in the coverage area ……………………………………………………………………………………… In the first simple exchanges of the 1870s, when the operator used the switchboard in front of her, she plugged the line of the subscriber calling her into the line of the subscriber being asked for In the first simple exchanges of the 1870s, when using the switchboard in front of ……………………………………………………………………………………… her she plugged the line of the subscriber calling her into the line of the subscriber being asked for ………………………………………………………………………………………… In 1892, three years after Almon B Strowger patented his ideas of an automatic exchange, he saw his system installed at La Porte, Indiana In 1892, three years after patenting his ideas of an automatic exchange, Almon B Strowger saw ……………………………………………………………………………………… his system installed at La Porte, Indiana ………………………………………………………………………………………… In 1892, three years after having patented his ideas of an automatic Since Apple launched iPhone Plus into international market in September 2016, it has created a great demand for the red iPhone Since launching iPhone Plus into international market in September 2016 Apple has created a ……………………………………………………………………………………… great demand for the red iPhone ………………………………………………………………………………………… When many consumers view online advertising as an unwanted distraction with few benefits, they have increasingly turned to ad blocking When viewing online advertising as an unwanted distraction with few benefits many consumer ……………………………………………………………………………………… have increasingly turned to ad blocking ………………………………………………………………………………………… E SPEAKING SKILL Task Individual/ group work Answer the questions below, referring to the text What problems may occur in a company when its offices are not equipped with IT-based devices and software at the same time? poor network security lack software functionality Can you name some operating systems mentioned in the text? is windows, linux What departments/ offices are important to the operation of a business? How you to have the applications (apps) you need? What risks might there be if you use some software in the trial version? Task Role play You are roommates and have just bought a laptop to share However, your majors are different and your interests also differ Now, you two talk to decide what applications (approx apps) you are going to download or install Make use of the hints in the language box below and role-play the situation The conversation would last 2-3 minutes, including the Hello and Goodbye Student A - I want/need an app that/ which can… - I’d like to buy/ have an app… - I think we should pay for it - How long is the trial version? - It’s a bit too heavy./ It’d take more time Student B + What apps would you like/ are you looking for your study? + How about some popular games? + How about this app? + Why don’t you download this app? + OK No problem/ Certainly Go ahead - Zing MP3 is already there Why NhacCuaTui, too? + We can’t download too many apps Further guidance Let’s imagine a real life situation You are both very excited because you now have a laptop to use for your study and entertainment Either of you can start first by an exclaimation or a question, eg “So, what apps should we download?” During your conversation, you should argue and/ or agree on at least three applications to download first, i.e one for each user’s major and one for shared relaxation Finally, either of you should say something to wrap up the conversation Eg “That’s it You’ll it, OK?” F TRANSLATION Task Translate the following passage into Vietnamese Computer software, or simply software, is a part of a computer system that consists of data or computer instructions, in contrast to the physical hardware from which the system is built In computer science and software engineering, computer software is all information processed by computer systems, programs and data Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media Computer hardware and software require each other and neither can be realistically used on its own Software quality is very important, especially for commercial and system software like Microsoft Office, Microsoft Windows and Linux If software is faulty (buggy), it can delete a user’s data, crash 10 the computer and other unexpected things Faults and errors are called "bugs" which are often discovered during alpha and beta testing Software is often also a victim to what is known as software aging, the progressive performance degradation resulting from a combination of unseen bugs Task Translate the following passage into English Nhờ chế, sách ưu đãi, hỗ trợ Nhà nước, với nỗ lực doanh nghiệp, hiệp hội, năm qua ngành công nghiệp phần mềm Việt Nam có nhiều khởi sắc Thanks to the mechanisms , preferential policies, support of the State, and the efforts of enterprises, associations, Vietnam's software industry has made a lot of progress prospered in the past years, Suốt từ năm 2000 đến công nghiệp phần mềm tăng trưởng với tốc độ trung bình khoảng 35% năm, nhanh gần gấp lần tốc độ phát triển trung bình tồn ngành Since 2000, the software industry has grown at an average rate of about 35% a year, nearly times faster than the average development rate of the whole industry Thống kê cho thấy đến nước có khoảng 720 doanh nghiệp phần mềm thực hoạt động, thu hút 20.000 lao động phần mềm chuyên nghiệp Statistics show that up to now, there have been 720 software businesses that are actually operating, attracting more than 20,000 professional software workers Tổng doanh thu doanh nghiệp phần mềm năm 2005 ước đạt khoảng 250 triệu USD The Total turnover of software enterprises in 2005 was estimated to reach about 250 million USD Mức tăng trưởng phi mã dường khơng có tín hiệu chậm lại, Cách mạng công nghiệp 4.0 lan rộng khắp giới This galloping growth rate sees to have no sign of slow down when the Industrial Revolution 4.0 is spreading around the world HOMEWORK Translate the following passage into English Computer software, or simply software, is a generic term that refers to a collection of data or computer instructions that tell the computer how to work, in contrast to the physical hardware from which the system is built, that actually performs the work In computer science and software engineering, computer software is all information processed by computer systems, programs and 11 data Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media Computer hardware and software require each other and neither can be realistically used on its own The majority of software is written in high-level programming languages that are easier and more efficient for programmers to use because they are closer than machine languages to natural languages High-level languages are translated into machine language using a compiler or an interpreter or a combination of the two - Computer software or software is generic term that refers to a cllection of data or computer instructions that tell the computer how to work - hardware from which the system is built - high-level programmig language is easier and more efficient for programmer to use Write definitions for the words in italic 12