Check your surroundingsKeep your computer secureOnly use secure shopping sitesResearch the Web Site Before You OrderUse a credit card instead of debit cardBe wary when clicking on adsBe vigilant when it comes to checking statementsNever Give Out Your Social Security NumberDisclose Only the Bare Facts When You OrderKeep Your Password Private
LOGO www.trungtamtinhoc.edu.vn Topic: Tips For ShopOnline www.trungtamtinhoc.edu.vn Introduction [Image Info] www.wizdata.co.kr - Note to customers : This image has been licensed to be used within this PowerPoint template only. You may not extract the image for any other use. 1. Check your surroundings 2. Keep your computer secure 3. Only use secure shopping sites. 4. Research the Web Site Before You Order 5. Use a credit card instead of debit card 6. Be wary when clicking on ads. 7. Be vigilant when it comes to checking statements www.trungtamtinhoc.edu.vn Introduction ● 8Never Give Out Your Social Security Number ● 9 Disclose Only the Bare Facts When You Order ● 10. Keep Your Password Private ● 14. Use Shopper's Intuition ● 12. Pay Attention to Shipping Facts ● 13. Learn the Merchant's Cancellation, Return and Complaint-Handling Policies ● 11. Always Print or Save Copies of Your Orders www.trungtamtinhoc.edu.vn Introduction Content Title 13. Learn the Merchant's Cancellation, Return and Complaint- Handling Policies 14. Use Shopper's Intuition 15. Understand Your Responsibility for Sales and Use Taxes Online 16. Check the seller’s customer satisfaction ratings. 12. Pay Attention to Shipping Facts www.trungtamtinhoc.edu.vn Introduction ● 18. If you are ordering from a shared computer (i.e. the library, computer lab, or a work PC), log out of the shopping site and clear the browser history, cookies, and page cache ● 17. Go directly to the seller’s site rather than clicking a “coupon” link that was sent to you by an unknown source www.trungtamtinhoc.edu.vn 1. Check your surroundings 1 2 3 You wouldn't go into a shady looking store that didn't appear safe, While appearances aren't everything, you should do a little extra homework if the site doesn't look very professional. so you shouldn't trust your online security with a website that doesn't feel right www.trungtamtinhoc.edu.vn 2. Keep your computer secure This includes running anti-virus software . If your computer is up to date and you're using a secure connection you greatly minimize the possibility of a security breach. keeping your operating system and browsers updated and securing your internet connection www.trungtamtinhoc.edu.vn 3. Only use secure shopping sites 1 There are two main types of websites out there. Secured and unsecured.How can you tell if a Web site is secure? Secure sites use encryption technology to transfer information from your computer to the online merchant's computer 2 If you look at the top of your screen where the Web site address is displayed (the "address bar"), you should see https://. The "s" that is displayed after "http" indicates that Web site is secure. Often, you do not see the "s" until you actually move to the order page on the Web site. 3 Another way to determine if a Web site is secure is to look for a closed padlock displayed on the address bar of your screen. If that lock is open, you should assume it is not a secure site. www.trungtamtinhoc.edu.vn 3. Only use secure shopping sites 1 2 3 Of course, transmitting your data over secure channels is of little value to you if the merchant stores the data unscrambled. You should try to find out if the merchant stores the data in encrypted form. If a hacker is able to intrude, it cannot obtain your credit data and other personal information. Be sure to read the merchant's privacy and security policies to learn how it safeguards your personal data on its computers [Image Info] www.wizdata.co.kr - Note to customers : This image has been licensed to be used within this PowerPoint template only. You may not extract the image for any other use. www.trungtamtinhoc.edu.vn 4. Research the Web Site Before You Order Do business with companies you already know. If the company is unfamiliar, do your homework before buying their products Reliable companies should advertise their physical business address and at least one phone number, either customer service or an order line • . Even if you call after hours, many companies have a "live" answering service, especially if they don't want to miss orders. Ask how the merchant handles returned merchandise and complaints. Find out if it offers full refunds or only store credits • You can also research a company through the Better Business Bureau (see listing below), or a government consumer protection agency like the district attorney's office or the Attorney General. LOGO [...]... it immediately before more damage can be done - Note to customers : This image has been licensed to be used within this PowerPoint template only You may not extract the image for any other use 8Never Give Out Your Social Security Number Providing your Social Security number is not a requirement for placing an order at an online shopping site There is no need for the merchant to ask for it Giving out... Happens to You When placing an order, there is certain information that you must provide to the web merchant such as your name and address Often, a merchant will try to obtain more information about you They may ask questions about your leisure lifestyle or annual income 9 Disclose Only the Bare Facts When You Order This information is used to target you for marketing purposes It can lead to "spam" or even... web site will mark which questions need to be answered with an asterisk (*) Should a company require information you are not comfortable sharing, leave the site and find a different company for the product you seek www.trungtamtinhoc.edu.vn Many online shopping sites require the shopper to login before placing or viewing an order The shopper is usually required to provide a username and a password Never... password, do not use commonly known information, such as your birthdate, mother's maiden name, or numbers from your driver's license or Social Security number Do not reuse the same password for other sites, particularly sites associated with sensitive information The best password has at least eight characters and includes numbers and letters Read our Alert "10 Rules for Creat ing a Hacker Resist ant Password"... should include the costs of the order, your customer information, product information, and the confirmation number ● We recommend you print out or save a copy of the Web page(s) describing the item you ordered as well as the page showing company name, postal address, phone number, and legal terms, including return policy Keep it for your own records for at least the period covered by the return/warranty... merchandise Check the Web site for cancellation and return policies Be sure to check for the following: Who pays for shipping? Is there a time limit or other How long has the company restrictions to the return or been in business? cancellation? Will they still be around when Is there a restocking charge if you you need them? need to cancel or return the order? Is there an easy, local way for Text Do you get a... Scammers can often use a tactic called cross-site scripting to craft a hyperlink that appears to be the actual merchant site but actually relays your credit card information to the scammer when you put your payment information into the payment web form Unless you can verify that a coupon came from the actual vendor’s site to which you have already subscribed, it’s best to avoid random coupons with unknown... While debit cards can be used for online transactions using a credit card adds one more layer of protection Most importantly, if the worst does happen and your account information is stolen or intercepted the worst they can do is run up charges on your card With a debit card this would mean draining... card? If the product, and who honors that merchant only offers store credits, guarantee? find out the time restriction for What are the limits, and under using this credit what circumstances can you Does the merchant post a phone exercise your warranty rights? number and/or e-mail address for complaints Don't expect less customer service just because a company operates over the Internet This is especially... Understand Your Responsibility for Sales and Use Taxes Online Generally Internet shopping is sales tax free, but there's a catch If an online merchant has a physical presence in your state, it is required to charge you sales tax In most states, consumers are required to pay tax on online purchases, even if the store doesn't collect it Most states call this a "use tax." Efforts are underway to simplify