Research and analysis of the process of receiving flc importedgoods at con ong freight forwarding joint stock company da

UNIVERSITY OF ECONOMICS - UNIVERSITY OF DANANG FACULTY OF BUSINESS ADMINISTRATION - COURSE REPORT: SUPPLY CHAIN SCHEME Topic name: RESEARCH AND ANALYSIS OF THE PROCESS OF RECEIVING FLC IMPORTED GOODS AT CON ONG FREIGHT FORWARDING JOINT STOCK COMPANY – DA NANG BRANCH Student: Grade: Le Huu Luan 46K25.1 Instructor : Tran Dinh Long Unit: Bee Logictics Danang HURRICANE LIST OF ABBREVIATIONS AND SPECIALIZATIONS PREAMBLE PART ONE: COMPANY INTRODUCTION OVERVIEW OF BEE LOGISTICS CORPORATION: .6 I General introduction of the company: .6 Vision, mission, core values, culture: Quality Policy: Slogan Business Lines History .9 Operating philosophy: .10 Organizational structure: 11 8.1 Organizational structure diagram: 11 8.2 Functions and duties of departments at BEEDAD 12 Unit Resources: .14 Results of business activities of enterprises in the following years: 15 10 Description of department, job position: 15 11 Business Form: 16 II Main products and services: 16 Main customer groups: 17 Analysis of the macro environment: .18 3.1 Current competitors: 18 3.2 Potential competitors: .19 PART TWO: BEE LOGISTICS' SUPPLY CHAIN DIAGRAM DESCRIPTION 20 I Description of the supply chain diagram of goods import services by sea of Con Ong freight forwarding company 20 Supply chain diagram: .20 .20 Ingredients on the chain: 20 II Process of receiving goods imported from FLC at Con Ong Freight Forwarding Joint Stock Company: 22 Process: 22 This is a preview Do2.you want full access? Go Premium and unlock all 39 pages Reviews, comments on the process: .27 a Advantage: 27 b Shortcoming: .28 Access to all documents PART THREE: SUMMING UP THE REALITY .29 Summary of practical lessons: 29 Get Unlimited Downloads I Compare knowledge with practice: 29 Improve your grades Hands-on experience: .29 II Self-assessment of the achievement of the objectives of the exercise 29 CONCLUDE .31 Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in LIST OF ABBREVIATIONS AND SPECIALIZATIONS TT Acronyms Forks 3PL, 4PL Sales Salesperson CSV Customer Service Staff Docs Voucher Officer Ops Field staff FCL Full container load LCL Less than container load BeeDad FOB Free on board (onboard delivery) 10 EXW EX Works (factory delivery) 11 ETD Estimated Time of Departure 12 BFS Management software of Bee Logistics 13 D/O Delivery Order 14 C/O Certificate of origin 15 HBL House Bill of Lading 16 MBL Master Bill of Lading 17 FCA Free Carrier (delivered to carrier) 18 It 19 A/N 3rd-party, 4th-party logistics services Bee Logistics- Da Nang Branch Storage fee at customer's warehouse Incoming notifications PREAMBLE In the current opening period, Vietnam is considered a potential and attractive market for the development of the logistics service industry Logistics is an important service sector in the overall structure of the national economy, playing a role in supporting, connecting and promoting the socio-economic development of the whole country as well as each locality, contributing to improving the competitiveness of the economy Being aware of the importance of logistics activities in our country's economy at the present time, Con Ong Freight Forwarding Company is where I participated in the internship and completed the reporting project for the subject Supply Chain Scheme This is a professional environment that can help me get closer to domestic and international logistics activities For that reason, with the consent of the Rector of the University of Economics University of Danang and the teachers of the Faculty of Business Administration, I had the opportunity to practice at Con Ong Freight Forwarding Joint Stock Company This is a place with well-trained, highly specialized staff During the past month of training, I have had the opportunity to rub shoulders with reality, work in a dynamic environment, learn and have the opportunity to apply the knowledge I have learned at the school to the assigned tasks To complete this report, first of all, I would like to express my deep gratitude to the school, teachers and especially Mr Tran Dinh Long, who has dedicated himself to teaching, guiding and imparting extremely valuable knowledge to me during my time studying at the school At the same time, I would also like to sincerely thank the Board of Directors, the entire staff of Con Ong Freight Forwarding Joint Stock Company – Da Nang Branch for creating the most favorable conditions for me and the employees of the company who have always cared and guided wholeheartedly, Give feedback to me during the training process at the company During the training process, errors and limitations due to shortages in practical knowledge are inevitable, please consider and ignore To improve the report, I look forward to receiving your comments and additions! 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Go Premium and unlock all 39 pages PART ONE: COMPANY INTRODUCTION Access to all documents I OVERVIEW OF BEE LOGISTICS CORPORATION: General introduction of the company: Get Unlimited Downloads At dawn, we started with the dream of shaping a Vietnamese business that provides and promotes reliable logistics services worldwide based on service quality, HR expertise and Improve your grades advanced technology Sharing the same passion for logistics, the visionary founders gathered and initiated their own simple dream of building a logistics service provider that provides perfect services, upholding professionalism, prestige, dedication and responsibility to customers, What sets us apart from our competitors Bee Logistics was then established on October 1, 2004 with three founding members in Ho Chi Minh City Over 17 years on the way of growth, from that simple aspiration, Bee Logistics today has made great progress Our human Share your documents to unlock resources thrive with nearly 900 employees working in Vietnam (35 locations), Cambodia, Myanmar and in our joint ventures, associates, representative offices based in Thailand, India, Taiwan, Australia, Korea, China, Malaysia , and along the way, a network of world-class strategic partners Upload Free Trial Starting with LCL sea freight service, now Bee Logistics is committed to providing most integrated and modern logistics services, from custom brokerage, air freight, container freight, Get 30 days of free Premium break bulk cargo, multimodal transport, rail, cross-border transport, door-to-door shipping, oversized goods super-heavy goods and value-added services such as warehousing, packaging, labeling Bee Logistics' services are personalized to meet every single customer need, to maximize benefits, efficiency, reliability for the supply chain, enhance comprehensiveness and create added value for customers Already Premium? Log in Bee Logistics is one of the few companies in Vietnam to be fully licensed including custom brokerage, unimodal and multimodal transport approved by FMC (Federal Maritime Commission) Each member of Bee Logistics cherishes any shipment that customers trust to entrust to us, and we always consider customers' problems as our own to make efforts and offer appropriate and reasonable solutions, advise customers to optimize the value chain Bee Logistics not only deploys global logistics services from and to the locations where our offices are located, but also from third countries to other countries, thanks to our network of trusted partners across 200 countries and territories All our services are globally insured by reputable insurance companies such as AON, QBE, Bao Viet, Bao Minh, BIC             Company name: Con Ong Freight Forwarding Joint Stock Company International name: Bee Logistics Corporation (Bee Logistics Corp.) Tax code: 0303482440 Established date: 01/10/2004 Charter capital : $ 18,16 million Chairman General Director: Mr Dinh Huu Thanh Head Office: 2nd Floor, Hai Au Building, 39B Truong Son, Ward 4, Tan Binh District, Ho Chi Minh City, Vietnam Phone number: 028-62647272 Fax: (+84 28) 62647373 Website: https://www.beelogistics.com Stock code: Unlisted Company Logo Vision, mission, core values, culture: Eyesight: Strive to become a global logistics group, creating value for Bee's people and the community Mission: Providing comprehensive, modern logistics solutions, thanks to creativity and continuous optimization of resources, our team, with the warrior spirit of bees, is always honest, diligent, dedicated and constantly learning to exceed the expectations of customers Core Values: Characteristics of Bees: We are always hardworking, well organized, teamwork, creating honey for life Shared value and success with customers, partners, employees, shareholders and communities Customer service: We provide our customers with high-class services, always understanding that our customers expect us to provide safe, punctual and reliable service Exceeding customer expectations brings success to us Our every action and plan comes from the needs of our customers We always keep our commitment and reputation Integrity: We business based on integrity, ethics, passion and responsibility People: We create a friendly, disciplined, creative working environment that focuses on improving skills and values the contribution of our employees in the success of the company Our staff gives customers a sense of service, professionalism, satisfying customer needs Technology: Always proactively apply new technology to improve efficiency and convenience for customers Culture:     Passion for work Well-organized Collective strength Share success Quality Policy:  BEELOGISTICS always acts towards building a high-quality logistics service system with competitive prices, providing one-stop, package services for customers  Create a good working environment to ensure that each member can best promote creativity, capacity and enthusiasm Training and training to improve professional skills, professional qualifications and working styles for all employees  Building customer-oriented, customer-centric services, always dedicated and proactive in continuous improvement to create services that exceed customer expectations  The Company is committed to applying, maintaining and continuously improving the quality system in accordance with ISO 9001: 2008 and other lean management systems, through the understanding and active participation of all members of the Board of Directors, Board of Directors and employees This is a preview Do you want full access? Go Premium and unlock all 39 pages Slogan Access to all documents Be Expert In Logistics – An expert in Logistics Get Unlimited Downloads Business Lines • Improve your grades Domestic and international freight transportation services by sea, air, road •Liquid cargo service by ISO tank, flexitank •Shipping agency services, air cargo agency Upload •Services for transit goods to Cambodia, Laos, China Share your documents unlock bulk cargo •Services for project cargo, oversized, overloaded, to chartered, •Warehousing business •Import and export freight forwarding Free Trial •Customs declaration service •Providing solutions forGet distribution, 30 dayslogistics, of free insurance Premiumconsulting History • BEE LOGISTICS CORPORATION was established on 01.10.2004 Already Premium? Log in •On 08.01.2005 established Hai Phong branch •On 02.04.2005 established Hanoi branch •On 01.07.2007 established Danang branch •On 19.06.2007 officially became a member of VIFFAS •On 09.10.2007 established BeeGen Distrilution, specializing in domestic logistics services •On January 1, 2008, Dolphin Sea & Air Service Corp was established, specializing in consolidation •In 2009, officially became a member of FIATA •On 12.11.2010 ISO 9001:2008 certificate was granted •On 01.01.2011 merged BeeGen Distrilution into Bee Logistics Corporation •On 03.08.2011 obtained the International Multimodal Transport Business License issued by the Ministry of Transport •On 05.09.2011 established Phnom Penh branch •On 16.09.2011, there was a Customs Agency Operation License issued by HCMC Customs Department •On 20.11.2011 completed the procedure for registration of OTI-NVOCC with Federal Maritime Commission, USA •On 04.05.2012, established Lang Son branch •22.03.2012: Established Thailand branch •On 15.01.2013 established Yangon branch •On 28-02-2013, established representative office in Nam Dinh •On 31.12.2013, established representative office in Nha Trang •On 23.01.2015, established representative office in Bac Ninh •On 17.04.2015, established representative office in Hai Duong •In 2017: Established India branch •June 25 2018: Established Taiwan branch Operating philosophy: The operating philosophy of BEE LOGISTICS CORPORATION is based on responsibility and mutual respect People want to work at BEE LOGISTICS CORPORATION because the environment here encourages creativity and progress BEE LOGISTICS CORPORATION aims to become a leader in the field of Transportation – Logistics At the core of our business strategy is our dedication to our customers 10 This is a preview Do you want full access? Go Premium and unlock all 39 pages • Packing list • • • Paper to deposit money into the state budget Referral letter Access to all documents Registration of inspection (in case of red stream) After preparing the aboveGet set Unlimited of documents, Bee logictics' forwarder will bring it to Downloads customs The customs office will receive the application and conduct inspection If there is nothing abnormal, transfer the file to the your tax pricing department to quote the tax to be paid Improve grades Note, in case the goods fall into the red stream, it is necessary to conduct inspection At this time, forwarders need to rely on the roster to contact customs and carry out registration procedures to transfer the chemical site Upon arriving at the yard, the cont is cut and unloaded for inspection Upload When the inspection of the set of documents (or inspection) is complete, the set of Share your documents to unlock documents is stamped, and then transferred to the customs declaration return gate At this point, the forwarder will buy a stamp to affix to the declaration (stamps are considered customs fees) The returned dossier will include: Customs declaration stamped, document inspection result slip, if it is a red stream, there will be an additional slip with goods inspection results) The forwarder is responsible Get for 30 checking that there are enough documents If that's days of free Premium enough, proceed to the next step Free Trial Already Premium? Log in 25 This is a preview Do you want full access? Go Premium and unlock all 39 pages EIR slips are also known as container delivery slips It is to confirm the condition of the container This is considered one of the most important documents for import and export of goods Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in EIR Voucher To issue an EIR, the forwarder needs to go to the Commercial Office at the port to submit a D/O delivery order with the shipping line's direct delivery mark Next, the forwarder needs to pay for lifting / lowering and storing containers STEP 5: CUSTOMS LIQUIDATION 26 This is a preview Do you want full access? Go Premium and unlock all 39 pages Thanks to the advancement of science and technology to support customs liquidation, it is now possible to save a lot of time in port liquidation After completing the tax payment, the tax money enters, Ops proceeds to print the barcode and submit the barcode and Access to all documents customs clearance declaration to the customs supervising at least sets Ops will usually print the barcode on the http://tracuucontainer.danangport.com Customs page will stamp Get Unlimited Downloads the barcode and return it to the business set, while set of customs will keep it To carry out port customs liquidation, thegrades forwarder will bring a set of documents Improve your including the D/O Delivery Order, EIR, Customs Declaration (including originals and photocopies), and a list of containers submitted to Customs This unit will save the shipment information in the customs book, and stamp the declaration, EIR slip, and confirm it on the container list Then return these documents to the forwarder Upload STEP 6: ENTER THE PICKUP PORT Share your documents to unlock At this time, the process of forwarding imported containers is basically complete Now the forwarder simply gives the EIR slip, container list, and container loan paper to his container driver, and drives into the port or ICD to pick up the goods In case of exceeding the storage time of empty containers at the warehouse (usually days from the date the container leaves the port) Customers will be fined DET fees charged on a daily basis of late payment and30 the portof will notPremium allow the return of empty containers Get days free but must go to the agent's office to extend the order to lower the empty, pay the DET fee After that, the container is handed over to the driver to take the port dispatcher for inspection, at which time the empty container is returned Free Trial Reviews, comments on the process: Already Premium? a Advantage: Log in Most of the staff who carry out the process of receiving goods are highly qualified, experienced for many years and have an honest, fair and highly disciplined working attitude, which helps Bee Logistics develop and satisfy customers more and more The process of receiving FCL imports by sea at BeeDad has clear, close work steps and smooth coordination between sales, CSV, Docs and Ops departments This process optimizes work efficiency and ensures accuracy in the process CSV can search and check prices with more agents with the support of the BD in charge of the region This helps to better meet customer requirements in terms of price and time it takes for shipments to arrive Data import and transfer between Sales, CSV, Docs, and Ops are faster with the support of BFS enterprise software This speeds up the workflow with agents, customers, and shipment processing 27 This is a preview Do you want full access? Go Premium and unlock all 39 pages b Shortcoming: Customs at the port of Da Nang is quite complicated, making it take customers a long Access to all documents time to process their shipments Since shipping lines not work on weekends, shipments arriving on weekends will be checked in and picked up the following week Customers who plan to make purchases over the weekend may experience delays due to this Get Unlimited Downloads In addition, time zone differences make it more difficult for CSV to contact overseas Improve your agents to determine rates Bee Logistics ownsgrades a domestic container and a fleet of 60 vehicles However, deliveries to customers' warehouses often require the use of vehicles from other shipping companies, causing shipping costs to increase This makes it impossible for Bee Logistics to optimize its transportation capacity Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? 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Go Premium and unlock all 39 pages PART THREE: SUMMING UP THE REALITY I Summary of practical lessons: Compare knowledge with practice: Access to all documents During my internship at Bee Logictics, I myself noticed that there was no big difference in practical supply service activities and knowledge taught in school Get Unlimited Downloads The working procedures at Bee Logictics are standard procedures applied at all branches Improve your grades of Bee Logictics' system Thereby, I have access to international process standards with extremely optimal working methods The workflow is an extremely smooth operation that requires smooth coordination between departments to ensure the fast and efficient handling of goods and besides, the company's logictics activities are always aimed at a global as well as domestic scale Upload With its extremely professional process, Bee Logictics always gives its customers a Share your documents to unlock satisfaction and a reliable friend Hands-on experience: After the internship at Con Ong Freight Forwarding Joint Stock Company, I have applied well the knowledge I have learned and gained a new and interesting experience In addition, with the dedicated guidance of BEEDAD's Log department, I have learned more knowledge and skills when working as a field staff Get 30 days of free Premium During the internship, I was able to some of the following tasks: make declarations, paste seals With work-related tasks, accuracy and meticulousness must come first OPS staff always need to check mail regularly to ensure delivery to customers according to the hours that customers order, especially orders that need to be delivered on weekends Minimize late or lost cases, thereby reducing customer satisfaction This internship gave me Already Premium? Log in the opportunity to get to know many brothers and sisters at the site as well as some officials working in the customs clearance area, creating a better network Free Trial I also realize that import-export jobs require not only knowledge but also more skills to be flexible in the process of resolving situations arising with customers, making the working process uncertain and difficult to solve quickly During my internship here, I realized that this is one of the most demanding positions, requiring high physical strength because I always have to work outdoors and the time is not fixed whether day or night However, OPS jobs not require too high skills and professional knowledge, but will be proficient when working for a while in this position II Self-assessment of the achievement of the objectives of the exercise 29 This is a preview Do you want full access? Go Related Premium andProofs unlock Lessons all 39learned pages Goal Goal work completion done Access to all documents Comply with the company's regulations during the internship Master the rules as well as the working process at the Company Meet Get Unlimited  Comply Downloads with Reviews of expectations company rules the unit of  Commute knowledg Improve closed your hours grades e  Do the right thing assigned Meet  Go open with Reviews of expectations Ops the unit of  Liquidation of knowledg declarations e Share your documents to unlock  Observe Ops working with customs clearance officers Upload Free Trial Get 30 days of free Premium Read and Meet  Identify understand expectations documents important  Distinguish documents DEM DET Already Premium? such as B/L, MLB, Import data Meet  and use expectations Microsolf Docs and Excel   Log in Check mail by paying CSHT, CFS storage fee Pay CFS storage fees Enter data on the Company's server system When participating in training at a large company, the working attitude must be a priority  Know the working processes, especially FCL goods by sea  Know the customs clearance process when the goods arrive as well as when they depart Recognize documents correctly and be able to check the information on that document, collate the information on HBL and MBL Good use of digital text programs 30 This is a preview Do you want full access? Go Premium and unlock all 39 pages Willingness Meet Be agile in to accept expectations working with Bee jobs, be Logictics staff to Access to all documents proactive in learn new the processes workflow to Get Unlimited Downloads access new knowledge Be more proactive in work, thereby gaining more new knowledge that can help in the future working process Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in 31 This is a preview Do you want full access? Go Premium and unlock all 39 pages CONCLUDE During the training period of the past four weeks, although I was still very Access to all documents surprised with the way businesses work in reality, but that knowledge could not be learned on books, but I tried very hard to learn and get used to the real environment at Get the enterprise As a result, youUnlimited have gainedDownloads a lot of work experience, in particular, I would like to list the very valuable early lessons my mother has learned Improve your grades Initially, when I first joined the company, I gradually got acquainted with the members of the field department of Bee Logictics transport company And through communicating, learning and observing the working style of the brothers and sisters in the room, I have gained a better understanding of the corporate culture, the way of assigning work of each member of the room In addition, I also help brothers and sisters in the import-export department gather documents and documents belonging to the Share your documents to unlock company's import-export dossier Upload In addition, I have learned from my brothers and sisters about self-study, selfresearch and knowledge exploration in businesses to improve knowledge for personal and professional development in the future Free Trial My report shows all that I have known and witnessed at Con Ong Freight Get 30asdays of intern free Premium Forwarding Joint Stock Company a field The report has shown the receiving apparatus, resources of the company, roles and tasks of each department at the company At the same time, the report also pointed out the limitations in the company's FLC delivery process, requiring smooth coordination between other departments to ensure the process of receiving orders so that the processing process occurs smoothly Already Premium? Log in and optimally Although the training time is only one month, I feel that this is a very valuable and practical opportunity to help me learn a lot of useful new lessons and understand more deeply the lessons learned in school Moreover, I also have a practical approach to the business environment, understand how the organization works of the business and that is a very useful lesson for me and suitable for the major I am studying 32 This is a preview Do you want full access? Go Premium and unlock all 39 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in 33 This is a preview Do you want full access? Go Premium and unlock all 39 pages Bibliography https://www.beelogistics.com/ Access to all documents https://viracresearch.com/thi-truong-logistics-viet-nam-2023-tong-quan-tv/ https://simbagroup.vn/quy-trinh-van-chuyen-hang-hoa-bang-duong-bien Get Unlimited Downloads https://logistics.gov.vn/nghien-cuudao-tao/thi-truong-logistics-va-quan-lychuoi-cung-ung-viet-nam-va-the-gioi-thang-6-va-6-thang-nam-2023-dien-bienImprove your grades va-du-bao https://vietnamnet.vn/ Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in Bibliography 34 This is a preview Do you want full access? Go Premium and unlock all 39 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in Goods imported by air 35 This is a preview Do you want full access? Go Premium and unlock all 39 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in Train booking paper 36 This is a preview Do you want full access? Go Premium and unlock all 39 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in Delivery paper 37 This is a preview Do you want full access? Go Premium and unlock all 39 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in Receipt Notice 38 This is a preview Do you want full access? Go Premium and unlock all 39 pages SOCIALISTREPUBLIC OF VIETNAM Independence - Freedom - Happiness Access to all documents COMMENTS OF THE STUDENT RECEIVING UNIT I Internship Student Information Full name: Student Lu Luan Get Unlimited Downloads Ma: 201121325115 School: University of Economics - University Danang Improve yourofgrades Grade: 46K25.1 Major: Supply chain management and logistics Internship period, from July 19, 2023 to July 31, 2023 II Information of the unit receiving interns Upload Name of unit: Con Ong Freight Forwarding Joint Stock Company - Da Nang Branch Share your documents to unlock Address: 4th Floor, Mien Central Helicopter Building, Nguyen Van Linh Street , Master Gian Ward, Thanh Khe District, Da Nang City, Vietnam Phone: 028-62647272 Email: info@beelogistics.com III Reviews of the unit receiving interns Free Trial Get 30 days of free Premium , May date Heads of units Already Premium? Log in (signed and sealed) 39