Since our country implemented the opendoor policy to integrate into the world, Vietnams economy has truly had turning points of change and prosperity, integrating into the regional and world economy. We can see that importexport business activities truly demonstrate an important role in the countrys renovation process, and are the driving force to promote the Vietnamese economy to develop in the right direction of Industrialization Modernization that the Party and State have outlined. Import is an important factor serving the countrys development, the question is how to be both effective and costeffective. When posing that big question, the answer lies in the factor that creates import efficiency, which is none other than the work and organization of foreign trade operations. The faster and more accurate the process of delivering imported goods, the more favorable conditions will be created for the countrys economy to grow. However, many domestic and foreign importers and exporters are still not proficient in this process, which has led to the birth of companies providing import and export freight forwarding services with the aim of optimizing delivery time. receive, reduce costs for agents, create reputation for companies. Realizing the greatness and importance of this activity, I decided to choose an internship at VTM Transport and Logistics Company Limited to learn more about the theory and reality of imported FCL goods delivery. by road. From there, give comments on the process and make suggestions using your knowledge so that the company can increasingly improve and develop in the future. Therefore, I decided to choose the topic: FREIGHT FORWARDING PROCESS OF IMPORTED FCL SHIPMENTS AT VTM TRANSPORT AND LOGISTICS COMPANY LIMITED.
- VIETNAM MARITIME UNIVERSITY INTERNATIONAL SCHOOL OF EDUCATION INTERNSHIP REPORT TOPIC FREIGHT FORWARDING PROCESS OF IMPORTED FCL SHIPMENTS AT VTM LOGISTICS AND TRANSPORT COMPANY LIMITED Supervisor: Dr Nguyen Minh Duc Student Name: Le Thi Quynh Chi Student ID: 86745 Class: IBL61ĐH HAI PHONG – 2023 VIETNAM MARITIME UNIVERSITY INTERNATIONAL SCHOOL OF EDUCATION STUDENT NAME: LE THI QUYNH CHI CLASS: IBL61ĐH INTERNSHIP REPORT TOPIC FREIGHT FORWARDING PROCESS OF IMPORTED FCL SHIPMENTS AT VTM LOGISTICS AND TRANSPORT COMPANY LIMITED Supervisor: Dr Nguyen Minh Duc Division: Head of Logistics Department Faculty: Economics HAI PHONG – 2023 Your Internship Report Title TABLE OF CONTENTS Preface i Table of Contents .ii List of Symbols, Abbreviations (if any) .iii List of Tables and Graphs (if any) iv List of Figures (if any) v CHAPTER 1: THEORETICAL BACKGROUND .1 1.1 1.1.2 1.1.2.1 1.1.2.2 1.2 1.3 1.4 1.5 CHAPTER 2: INTRODUCTION OF ABC COMPANY 2.1 2.2 CHAPTER3: PRACTICAL PROCESS AT COMPANY 3.1 3.2 … Conclusion Le Thi Quynh Chi IBL61DH Page i Your Internship Report Title Reference / Bibliography 40 Appendices .42 Le Thi Quynh Chi IBL61DH Page ii Your Internship Report Title LIST OF ABBREVIATIONS (if any) FIATA International Federation of Freight Forwarders Associations B/L Bill of Lading A/N Arrival Notice C/I Commercial Invoice LC Letter Credit EIR Equipment Interchange Receipt PL Packing List C/O Certificate of Origin D/O Delivery Order CIF Cost – Insurance – Freight FOB Free On Board FCL Full Container Load LCL Less than Container Load Le Thi Quynh Chi IBL61DH Page iii Your Internship Report Title LIST OF TABLES (if any) TABLE 1.1: Support Staff as Percent of Total Library Employees 15 TABLE 2.1: Reliability Results of the Final Study 20 Le Thi Quynh Chi IBL61DH Page iv Your Internship Report Title LIST OF FIGURES FIGURE 1.1: Support Staff as Percent of Total Library Employees 17 FIGURE 2.1: Reliability Results of the Final Study 25 Le Thi Quynh Chi IBL61DH Page v Your Internship Report Title PREFACE Since our country implemented the open-door policy to integrate into the world, Vietnam's economy has truly had turning points of change and prosperity, integrating into the regional and world economy We can see that import-export business activities truly demonstrate an important role in the country's renovation process, and are the driving force to promote the Vietnamese economy to develop in the right direction of Industrialization - Modernization that the Party and State have outlined Import is an important factor serving the country's development, the question is how to be both effective and cost-effective When posing that big question, the answer lies in the factor that creates import efficiency, which is none other than the work and organization of foreign trade operations The faster and more accurate the process of delivering imported goods, the more favorable conditions will be created for the country's economy to grow However, many domestic and foreign importers and exporters are still not proficient in this process, which has led to the birth of companies providing import and export freight forwarding services with the aim of optimizing delivery time receive, reduce costs for agents, create reputation for companies Realizing the greatness and importance of this activity, I decided to choose an internship at VTM Transport and Logistics Company Limited to learn more about the theory and reality of imported FCL goods delivery by road From there, give comments on the process and make suggestions using your knowledge so that the company can increasingly improve and develop in the future Therefore, I decided to choose the topic: "FREIGHT FORWARDING PROCESS OF IMPORTED FCL SHIPMENTS AT VTM TRANSPORT AND LOGISTICS COMPANY LIMITED" My internship report has chapters: - Chapter 1: Theoretical basis of freight forwarding activities - Chapter 2: Overview of VTM Transport and Logistics Limited Company - Chapter 3: Freight forwarding process of Roller Door Operator products for VTM Transport and Logistics Company Limited Le Thi Quynh Chi IBL61DH Page Your Internship Report Title CHAPTER 1: THEORETICAL BASIS OF FREIGHT FORWARDING ACTIVITIES 1.1 Overview of logistics services and freight forwarding service 1.1.1 Definition of logistics services and freight forwarding services: According to FIATA, Freight forwarding and logistic services means services of any kind relating to the carriage (performed by single mode or multimodal transport means), consolidation, storage, handling, packing or distribution of the goods, as well as ancillary and advisory services in connection therewith, including but not limited to customs and fiscal matters, declaring the goods for official purposes, procuring insurance of the goods and collecting or procuring payment or documents relating to the goods Freight forwarding services also include logistic services with modern information and communication technology in connection with the carriage, handling or storage of the goods, and de facto total supply chain management These services can be tailored to meet the flexible application of the services provided a Definition of logistics services and classification of logistics services - Definition: According to Article 233 of the 2005 Vietnam Commercial Law: Logistic services are commercial activities whereby traders organize the performance of one or many jobs including reception, transportation, warehousing, yard storage of cargoes, completion of customs procedures and other formalities and paperwork, provision of consultancy to customers, services of packaging, marking, delivery of goods, or other services related to goods according to agreements with customers in order to enjoy service charges - Classification of logistics services: According to the provisions of Article of Decree No 163/2017/ND-CP, logistics services provided include: Container loading and unloading services, except services provided at airports Container warehousing services belong to marine transportation support services Warehousing services belong to services supporting all modes of transportation Delivery service Le Thi Quynh Chi IBL61DH Page Your Internship Report Title Freight agency services Customs clearance agent services (including customs clearance services) Other services, including the following activities: bill of lading inspection, freight brokerage services, goods inspection, sampling and weight determination services; goods receiving and acceptance services; transport document preparation services Wholesale and retail support services include inventory management, collection, gathering, classification of goods and delivery Cargo transportation services belong to marine transportation services 10 Freight transport services belong to inland waterway transport services 11 Freight transport services belong to railway transport services 12 Freight transport services belong to road transport services 13 Air transport services 14 Multimodal transport services 15 Technical analysis and verification services 16 Other transportation support services 17 Other services agreed upon by traders providing logistics services and customers in accordance with basic principles of the Commercial Law - b Definition of freight forwarding service and classification of freight forwarding services Definition: According to FIATA rules on forwarding services: “Forwarding services are defined as any type of service related to transportation, consolidation, storage, loading, packaging or distribution of goods as well as consulting services or related to the above services, including customs issues, finance, insurance, payment, and collection of documents related to goods According to Article 163, Vietnam Commercial Law 1997: “Freight forwarding service is a commercial act whereby a person providing freight forwarding services receives goods from the sender, organizes the transportaYon, storage, storage, and handling of goods, paperwork and other related services to deliver the goods to the consignee under the consignment of the shipper, the carrier or another forwarding service provider” So we can understand it simply as follows: "Forwarding imported goods is an entrusted activity in which the person providing the freight forwarding service will undertake all services Le Thi Quynh Chi IBL61DH Page